Dealers of Lightning
Hiltzik seems more interested in the celebrity of the PARC players and the "gee whiz" aspects of their inventions than in the tougher questions about what makes innovation work inside large corporations. Fumbling the Future, in contrast, takes on the far more interesting and important issues - and does a better job of addressing them. So good in fact that, when Hiltzik finally gets to issue, he does so by asking, "Did Xerox fumble the future?". By the way, I've noticed that Fumbling has just been republished....nice to see.