Bad warranty service (useless warranty)
I have this coffeemaker less than three months. It makes good coffee.... I noticed that the glass carafe is crazed on the bottom (short cracks that don't go all of the way through). It still holds water.I called the company, and was told that glass parts aren't covered by the warranty. It is obviously a manufacturer's defect. I won't buy anything from Toastmaster, or from any of their related companies. Obviously, they don't care about the consumer, and they don't stand behind their product.