Short-lived joy
My husband got this in October 2009 (9 months ago). We live where it is very cold in the winter), and he gets to work at 6 AM. He was thrilled with this thermos, because it kept his tea HOT well into the afternoon. A few weeks ago, he noticed that it isn't keeping his tea hot, even 3 hours. I think the vacuum seal let go, as there is no glass to break. Very disappointing. Yes, its under warranty, but you have to send it back, which is a hassle.