Machine broke as soon as the warranty expired :-(
Very powerful little handheld, great for stairs and hard to reach spots. Clearly would be a 5 star itemEXCEPT...We only used the thing every few months on our stairs and a couple other tight spots. Couldn't have had more than an hour or two of run time on the machine. The first time we used it after the end of the one year warranty, the motor let out all it's black smoke. It even left a stain on the carpet. I really expect products to last a bit longer than their warranty.