Dual7720
The customer support took two weeks to respond to Email and then Carlos said that the warrenty starts the day you purshase the Item and not the day you recieve it. The radio only lasted one year then went to a dead mode which I lost all power and the instruction booklet had NO instructions on how to take the faceplate off. If you have problems with the radio due not exspect support from dual what so ever. you will wait forever and they will always say it will cost you to have the radio fixed which would be cheaper to just buy a new radio. The head quarters is in Heathrow Florida. The few good things is the HD sound Quality and I was able to pick up radio stations that where over 800 miles away. Wish they had cables for MP3 players not Ipods.