DVD and CD problems
I received the book and found that the DVD audio and video were not in sync. The CD would not open on my computer as it couldn't see anything in the drive. The disc did play on an old audio device I have so I knew the file was there. Thinking the discs were defective, I sent the book back for another copy with total cooperation from Amazon. Unfortunately, the exchange copy discs presented the same problems. Amazon could not help me, though they gave it it a good try; we agreed that exchanging my copy for a new one again would likely lead to the same problem again and that the defects in the discs were out of their control. I called the publishing company and did not find them to be helpful. I found this frustrating and disappointing, as I am left with a defective product with no recourse. I had been looking forward to getting the book/DVD/CD for months, fully expecting my previous experiences with McKenna's products to be repeated. This time was unpleasantly different.