Quality and Service to be desired
Received this product and the locking mechanism appeared to be smashed/melted. Considering I just purchased new cushions for patio furniture was looking for good storage box. Where I really don't care about the locking mechanism per se,I do expect a new product to at least look new. Customer service did not give a hard time when I reported the issue, but said it would be 2 weeks before I could get a replacement part. After hauling cushions back and forth from the shed for weeks, decided to call back. They found the issue I reported but could not tell me whether it had been shipped or when it would get here.Still waiting.... Not happy.