Not all memory cards work with this camera
I love the camera, but was disappointed to find that the Viking memory card, which was listed as a "recommended" accessory for the camera, is not compatible with the camera. I discovered this after the camera continually "froze up" and refused to reset itself. I actually sent the camera back to the factory to be serviced, but it was sent back with a note saying that the technicians could find nothing wrong with it. When I called tech support again, an alert tech asked me what type of memory card I was using, and the Viking card was found to be the cause of the problem. I tried a Sandisk, and it worked perfectly.Be sure to check the memory card compatibility for ANY digital camera before buying one. There appears to be great variance in what works and what doesn't.