Only Connect - Not a Chance
I bought this product with very high expectations. Silly me. No matter how many tries, no matter how much advice and valiant effort from technical support, no matter how many work arounds attempted, my computer and the scanner could not connect; i.e. the USB connection did not work. Shortly after I finally gave up, I installed a new digital camera, also calling for an USB connection (natch) with no problems at all. My suspicion is that the scanner is not at all comfortable with XP, which is on my system. But whatever the reason, the scanner failed to install, I returned the product for a credit, and commented to the technical support that "It simply shouldn't be this hard."