Don't believe Consumer Reports...
I picked this toaster because Consumer Reports rated the 2-slice at the top of their ratings. I should have heeded the reviews that I read. One side of each pair of slots is always less done - and no, the bagel setting is not on - and if you turn, switch, or try to compensate, the other one is always burned (or cold). Plus, for oblong bread, such as store-bought rye, the slots are not big enough. You have to fold, spindle, or mutilate to get it right. Also, it is silent when the toast is done - easy to forget when you're busy with other things. For the price, this toaster ought to be doing the work, not me. Very disappointing... I am shopping for a replacement.