broken gear box
I have the previous all plastic case version of this tool. It has given good service since 1999. I wore out the second set of batteries and bought the 9966 because the batteries were compatible with my old tool.The new PC drill has been used maybe 10X. It looks near new. The gear box broke and it won't shift into low gear. The metal case also cracked by the gear shift.I used the heck out of the old tool and it still runs strong. This new replacement is a downgrade. The gear box should not break.Glad the new warranty is 3 years. Now hope it can be repaired.I would not buy one of these. After thinking about it, it seems a very stupid idea to use die cast or injection moulded metal in an application that is expected to receive impact loading such as a portable power tool.