Misleading purchase
Firstly, as soon as I opened the box, it struck me that the external drive received was not the same as the unit I ordered online. Further investigation suggests that the unit received is an update of the one I thought that I was purchasing online. Secondly, I purchased a new Dell laptop running Vista & wanted to be able to pefrform complete system back-ups, however, going through the Recovery Manager, when I used the full system back-up option, it gave an error message that the drive does not have a certain compatibility to support full systems back-ups. This is a major dissapointment also. I now use the file back-up option, but this is not want I had wanted to do.