ZERO STARS, STAY AWAY
I wish there was a space for zero stars. We bought this frame for my in-laws for Christmas and it worked for TEN MINUTES and then died. It was definitely a fault unit and gauging by the other reviews on here, others have had a problem with it freezing. Once it does that, there's no fixing it, apparently. Do some research and buy another unit; that's what I'm going to do.