11/30/2021- I finally got some rewards. I had rewards due for the puppy game. I wasn't able to get them. You knindly send me a letter telling me to claim my rewards. Once again I am not able to. You all need to fix this game. No idea why I am having this problem. I have been playing this game & loving it until a few days ago. I am unable to collect my prizes & I paid to get the extra prizes. The game totally kicks up & I gave to leave the game.