(They fake, since 26Nov, never reply my email,now 1Dec uninstalled since they wrote check what's wrong with Me but not machine, you see how they phrased it? ).My game already hit jackpot but freezed. Wrote to Customer Service, they insisted nothing wrong even I had explained it with screenshots. I wrote again more details, they just erased all my feedback. Never come across such worst Game CS. I had spent quite a sum of money lately yet this is CS.