I asked to be logged out on ONE specific device because I have a new phone and my child uses my old one. First, they took way too long to reply and actually didn't. Then I woke up to my account being completely deleted across all of my devices. I had just made a purchase, so not only is all of my progress gone, but they stole my money too. It should be an option to log out and remove your game info from individual devices. Never playing this game again. Worst experience ever.