I died in the game and was unable to buy more diamonds because it said your servers were busy for over an hour. The game reset and I lost the new bag ($26) I had just bought and all my items I had on me. please can you HELP! Thanks, Lou The game won't let me open a ticket either..... Thank you for your help! I am very happy with your solution. PS is there a bag larger than 15 items? Maybe a good prize for loyal fans...... and can you please make Keys stack? Thank you for your help!