Won't completely load. Contacted tech support by email and all they did was send me a troubleshooting link. I had already tried those steps and I had explained that in the email. I notice in other reviews I'm not the only one this is happening to. Something happened on November 1st to cause the game to not load. I was trying to play every day, now not so much. It still lets me get my return chips and the free spin, then just sits there saying "loading" forever, then just kicks me out.