I lost more than 140k golds for no reason. Customer support did not even reply to my complained. This game is too slow for those who not willing to pay. Yes..its free to play but pay to win. If you dont pay.. you are become a farm for strong castles. Even if you pay, you will still lose compared to those big spender. I played for more than 2 years and paid a lot of money. Yet, my castle is still weak even i am at level p5. This game become stressful.