I am unable to contact you and ask why my Bingo balls vanished before I had a chance to play. I don't know why the daily rush doesn't ALWAYS work or even show up. I'm not getting credit for all of my wins. My phone indicates 8 different problems with the game that are affecting my phone. I'm not getting value from the money payed to you for prime status. I enjoyed playing but problems have increased and as a result, my enjoyment has dwindled. I don't pay for frustration.