Really wanted to get into this game after hearing great things however on first install I have been banned without even playing it... I have emailed multiple times and yet I am ignored?? Great customer service guys - update: 1 star to 3, after many emails I have made it in and its well worth a play! Update again: I have now put money into this game and I'm at level 40 and I've had my account locked again... Back to 1 star