The company itself ruined their own game with their cheap tactics of buisness and the cold heart they showed to their playerbase. This game had the potential to be the best, won so many rewards within a year , but now only after a year genshin feels so dead, it's a drag to continue playing this game, offcourse there's a lack of content issue within a year idk how they plan to end this game within 3 more years, but every issue would be smaller if the company behaved well with the players.