They close your ticket before resolving the issue. The app crashes constantly. And I have minimum 3 ads interrupting each game. When I played years ago there were only ads when you wanted dice, now there are so many it ruins game play. Upon returning I found I had lost everything I had previously, all the rewards gone, starting from scratch. Uninstalling, what used to be a fun app, is now rubbish, and they don't care about their customers.