Believe me when I tell you this. I have played this game for two years now and it is 100% pay to win. Even more now then it was before. And customer support will only send you a copy and paste response with no service to you at all. Worst part now is they now release a new hero with crazy new abilities every two months or so that you can only get if you spend 1200-2000 dollars each. If you can't afford it you're wasting your time with this game title.