6/6/21-8/29/21, etc. Are themany many times I've attempt (37 times)to aquire help from the so called EA Help department. I'm sure by all the dates I've put you can tell they aren't helpful. I've request easily 20 plus refund from EA with no help but an endless maze to meet their needs before hand, so I got my refund from Google. There are so many bugs. My games crashes several times a week, can't access half of the things on the games.etc I love this game but damn it's getting worse each month.