I have this game on my other phone and I love it, but when I installed it on my new phone it put me back to start even after logging in to FB. Very not cool. I lost 174 levels, 80B in coins, 3060 gems, my lounge pass and all of the other goodies that come with it, not to mention my mission stars etc. There isn't even a 'contact us' option on the in app menu so forget contacting customer service or tech support to resolve the problem. If they don't fix it I'll have no choice but to junk it.