Pay for the farm pass to get the perks & rewards, but the game restarts & shows the order pending. Of course the money has gone through & we have the receipt. Customer service takes their time & when the issue is finally resolved, they've wasted more than a day where you could've been using those perks. This time they haven't responded. The event is about to end which means my son won't have the limited decorations he worked hard to get. Too many "glitches" that seem to benefit the the creators!