Log in issues are extreme. They can't keep your log in info safe from being lost . Great fun until you go to log into game the schematics for logging in is really went to garbage very flustrated with them after playing 9 yrs now I'm having to.start over the game because of it . Forget about the help reset password . If you save your phone info on the phone and even if you back it up you won't find it if you have to get another new phone .