Inno is human got it, but what's worse is the censorship on the support forums anytime to try raising these issues. So not only will issues with the game not make it past forum moderators, they will delete it. Case example battlegrounds is a pinnacle attraction. Theresa's once a time you could fight as fast as you fingers allowed. After continuous bad updates, it will spin forever when loading armies. Inno is not interested in their customers.