I love the challenge of this game. I can see why non spenders get discouraged sometimes. I looked at a bunch of reviews and most are telling people to go to Customer Service in game for help. Customer Service is terrible to be honest. I have used them serveral times and 8 out of 10 times, their responses are not accurate. I have asked questions I already knowing the answers to....that is how i know. Game knowledge of your CS people is lacking. This needs to improve.