I've downloaded & uninstalled this game twice only to download it again. This time I was back to level one. I can't enter my email, chg password or even just have any players shown to send friend req. The game closes by itself & I have to reload it. One time, when this happened & I reloaded game I was on level 29. But when it came up it showed 27, but my coins & rubies had been reset to levels from level 25. I am willing to buy this game if the amts for items were lowered & more in line