Disappointed. I was playing this game with my hubby and really enjoying it. Until I accidentally hit a button that cost me 2000 Gems "refreshing" stuff to purchase. It was a category I couldn't afford w/ or w/o refreshing. I contacted customer support and they wouldn't help. It took me a long time to get that many gems! The game shouldve confirmed I wanted to make such a large purchase. Customer support wouldn't even discuss it. Terrible customer service!