Love the game. But, I just connected to my fb account. Lost all my progress. I had rooms full of furniture. Activated the season pass, all kinds of awards or whatever. Now Im back at the beginning of the new thirst for power. Contacted you and noone got back to me. So, I activated the season pass on the new one. Logged off, went back on and the pass is no longer activated. It was, because I played the game for about half an hour. I want my game back. Have the support id for the original game.