Great game, absolutely TERRIBLE customer service. I played for years, took a break, got a new phone, but it was still connected to my Google acct. When I reinstalled it never let me log back, I've been trying to recover and no luck. I asked for help for months and was ignored. Once they have your money they don't care about you. I recommend playing 100% free because if you lose anything they WILL NOT help you at all. I'm downloading League of Legends Wild Rift, they have a higher rating anyway.