I love this game and have been playing it for years however the developers are slow to respond to problems. If they respond at all. I put in 5 support tickets in the last 3 years and only one of them had a reply. They have a VIP thing that they charge you monthly for that supposed to make your character move faster and you get 50 coins per day. Yet they don't always send you the 50 coins as promised. They are aware of the bug and choose not to fix it. Why is that?