After an entire year and a half of following up with support as to why I never received the Quick Hits $100 swag bag that I won, they went from saying they were having difficulty getting an item - to things were delayed because of covid - to eventually saying they thought they mailed it. I asked for the tracking months ago, they never gave me anything. Another person who was also listed on their Facebook page as winner reached out to me and said they also never got this swag bag they won.