New update may be the cause to this and hopefully will be fixed soon. The last 3-4 days my husband and I (separate candy crush accounts on sepererate devices) have not been able to send or receive lives. When clicking on the top corner button the game crashes and I have to reset, no matter how many times I try, and I've checked that I have the most updated version with permissions all given. I would think it could be an issue with my phone but it is happening to my husband's phone as well. HELP!