Played against player which disabled me somehow to move any of my pieces and my time runs out. Send two messages regarding this problem, sending them the name of that player. They have send me back two same messages asking me to provide screenshot, device on which I was playing and some other stuff and instructing me what to do if I have network/connection problem? There is no option at the game menu to check games I played. What do I have to do, make screenshot of every game I am playing?