I love the game and opportunities. I have truly won AND REDEEMED several times BUT it just gradually became more difficult to redeem. I don't at all believe that the cards are refreshed very often whatsoever. For weeks it's been only a single 2 million point card available. I've been saving up for a long time and now I can't redeem ANYTHING. So frustrating to commit yourself and be mislead or lied to. Bummerrrr!