The game keeps crashing and closing itself. I tried to reach out to them to make them aware of it. I told them I had already checked for updates and did a restart on my phone. I got a computer generated response saying I had to select a topic before I could continue. So I chose the item closest to my problem (it was 'game won't load', I didn't need a refund nor did I have ideas to add). The reply back was the usual (I took it as they are saying the problem is my fault) uninstall/restart.