I've contacted them asking where over R7,000's (+$477) worth of charges from their app in ONE month, went off my bank account. A lady called Karen, said its not their problem what charges Google Play takes off my bank account, for their app. I have contacted them via email and she was the second person to reply, stating that its not their app taking the money off my bank account...but I fact Google Play. I took screenshots (16) of my bank and showed them that ALL the charges are from them!