I have to lower my rating again. Support finally restored my lost rubies, and I played on my Nook yesterday. However, I then played on my phone (in the evening) and noticed that, again, 400 rubies disappeared! I logged back on to my Nook and briefly saw 488 rubies before it synched and went down too 88. I've never had a problem playing on these devices in the past. I updated my ticket but am guessing it will take another week to resolve. I won't spend money on this game again. Too flaky.