I have been playing this game for 3 month. But I am very disappointed by the support given by the developer. You open a ticket and send description and screenshots of the problem and all you get is automated message saying it will be dealt later. Doesn't even say when and what will be done. I don't think there's human support team exists on this game. It's always automated messages you get and they are not even relavant to what you are asking. I bet replies to these reviews are all automated messages too.