Took forever to load initially, but was patient. When I finally got in, it woudn't load the features to create my own avatar. Everytime my phone locks or if I go to a different app (like my messaging app) (with HP still minimised in the background), it started the loading process from the beginning. I am not settling for a random character and would like to create my own avatar - that is after all part of the illusion - to pretend that you are in the HP world... so what the hell?!