I've made purchases with the game and they would promise in game content and not deliver. I purchased an upgrade material that would change a 6 star good into a 6 star radiant good. the upgrade does not work on the good. I reached out to the company and asked for a return. They denied me that and did not give an explanation as to why it didn't work. I also made a previous purchase with a random summon. The game showed I got a 6 star and then it gliched. I reloaded and it was converted to a 5star