i thought the customer service was great they pretty much bent over backwards to make him happy despite the fact that he sent the seller very insulting emails calling him ass douche cuck tranny etc they still offered him a refund but he basically wasnt going to be happy unless they went after the seller who apparently had very high reviews according to the email exchange he wanted the seller to have to pay for it in some way and they said they couldnt do anything to the seller because the cut off for a complaint was days and he waited eleven days to contact the seller