the client isn't buying that they lost our phone message about the missed deadline -- better start practicing some excusecraft
a subset of corporate communication that involves developing plausible explanations for what went disastrously wrong with a project, usually to avoid responsibility as an outcome of blamestorming
"the client isn't buying that they lost our phone message about the missed deadline -- better start practicing some excusecraft" What is the definition of "excusecraft"?