i've had free aol for 4 years, everytime i try to cancel the aol customer service rep gives me another free trial
the idiot you call when your free trial runs out to add on another 6 months of free, yet horrible, service
"i've had free aol for 4 years, everytime i try to cancel the aol customer service rep gives me another free trial" What is the definition of "aol customer service rep"?