the fedex driver, local terminal, and customer service's combined incompetence, lack of communication, and apathy earned them the delbert award this week
an award given to a business when service is so below standard it can only be described as monumental [grabassery], [incompetence], and [ineptitude]
"the fedex driver, local terminal, and customer service's combined incompetence, lack of communication, and apathy earned them the delbert award this week" What is the definition of "delbert award"?