So I recently got a help desk job / call center role. I would do much better in person since "agent rules" come easier for me in a more face to face interaction. I'm terrible with phones! I just don't feel comfortable with them at all. 

Today I start getting my last bit of training and I fear for the moment they throw me out into the call  queue. 

Whenever I think of work now, I get an immense sense of anxiety and I literally don't want to do it.