I needed a job and took this one but I didn't know I would be calling people to get payments for their overdue medical bills. Today was  my first day of making calls (only did a handful) but this is hard. People are yelling at me over the phone. I am able to keep my composure but in my head I want to cry. This is so uncomfortable. Even just leaving voicemail is hard. I know that after lunch I would be forced to make calls so I actually went outside and practiced what I was going to say and I was still terrified to make those calls. 

I can't even tell my boss that this is hard for me because then I will just be replaced. I hope this gets easier the more I do it. Uugghh!!!