I started a membership with cerebral initially for ADHD. I’ve noticed some red flags and I’m getting frustrated with the service. I also have anxiety so I was prescribed anxiety medication instead of ADHD meds which is fine. But the doctor seemed to give me info about the medication that contradicted what I found on every website which seemed weird to me. So I started the medication and started having insomnia which I’ve had in the past. 

I sent a message in the portal the morning after I had insomnia and it took 5 days to actually reach my doctor and even then I can’t directly contact my doctor, I can only have the coordinator relay what she said to me. And her response wasn’t very helpful. She just said that she’s never seen this medication cause insomnia and to take it earlier. But I have been taking it much earlier and it hasn’t made a difference. 

And in addition to that, on every website it says that trouble sleeping is a rare side effect of the medication. I saw many people say it caused insomnia on an online forum. 

I’m just frustrated because I’ve waited days for a response and the response is completely unhelpful and I’m desperate for something to help my insomnia at this point since it’s affecting my job. Keep in mind the monthly membership is $85 not including the price of medication and I feel like I’m getting low quality service with barely any access to the doctor. 

I’m really stressed out from the insomnia and frustrated at this point and want to cancel with Cerebral. But I was wondering if there are any other online services where you can get a response more quickly and have a direct line to your doctor. Thanks in advance!