I returned a package that wasn't my order. Now correspondence with the shop wasn't the issue she was actually really nice about it. Well Australia post ballsed up and rejected the return to my local post office. Since it was on Aust post they had to re send the package at their cost. When i came up to the counter i was already having a slight anxiety attack cause small shop and getting touched. The woman who served me kept arguing that i was the one to pay and refused to call up the number the shop owner had given me from Aust post. Instead of yelling and letting my BPD and anxiety take over i used my mindfulness and settled. I calmly asked for the manager and was solved within 5 minutes after she called the number and told off the employee. Im taking the small win for that. 