I have pretty dang severe phone anxiety. And shame for how long I've procrastinated on this task. 

I don't have a previous income as I haven't had a job before. 

I'm not sure I could do this in person, not because of lack of actual physical capability, but because of the fear. I'm low in spirit lately and thay is an understatement. 

Can anyone walk me through or give their experience so I can at least have some form of basic insurance?

I'm not even entirely sure how it all works. If it could lead to therapy in the future and maybe even medication...well that could help.