As the title says.. Today, for the first time, I asked for a refund for the two milk teas I ordered. The reason was because they tasted horrible. I've been a milk tea lover since high school so I know what I'm drinking. As for the 2 flavors, they were Matcha (tasted like salty fish even with 100% sugar), and Taro (tasted like ointment). 

To be honest, while I was writing them a message (very polite), I already felt guilty, but I knew I had to do it because what they gave me, which I paid, is something I can't drink. They sent me a reply saying sorry and that they will replace the drinks and they're preparing it already. I thought since they're replacing my drinks why not change the flavors too, but I can't already because they were already preparing it. So I just said okay since I don't have a choice and I terribly feel sorry for doing this. 

They delivered it to my house and made me taste both of them while the delivery guy was watching me. I told him honestly that the milk teas still taste the same 😔. I was and still very sorry about everything and I think I won't be able to sleep tonight because of this. So many thoughts running in my head. In the end, they refunded me. 

Four drinks were wasted and I still feel horrible.