I started working in Estates this year and dealing with family members of the deceased is just hell, talking to them just brings me out in hives. Not actual hives but that sick unpleasent feeling, so much dread, sweaty palms, short of breath and then when i talk i just rush, stumble over my words which sets off the person even more as they just think im so incompetant. 

Sometimes even the thought of it or the build up to the conversation. I usually try and squirm out of calling them if i can and stick to email but even thats uncomfertable.

I'd say about 70-80% of the client communication is pleasent which is mostly ok but still not confident at it but the rest is just awful, they're always so angry, saying awful things, belittling, demeaning just completwly unable to be pleased/satisfied with anything we do. 

The rest of the job is fine and i do enjoy the paperwork side of it but not any of the communication, theres definitely a promotion path but that just means more angry people. I dont have the best job history so i'm gonna have to stick it out a while.

Anything that can help me out, im not on any meds and theres a 4 month wait for a therapist where i am. Just struggling to get by right now.