I want a counselor who will respond to email or take a phone call in an emergency. My counselor charges $100 for a 20 minute phone call outside of normal sessions and it's not covered by my insurance. I found an online service but they want $45 a week, billed at $180 ever 4 weeks, also not covered by insurance. When you have physical issues, you can go to the emergency room in the hospital or an urgent care facility. What are you supposed to do if you're having a tough bought with your emotions? Hurry up and wait? To make matters worse, my wife says I'm just doing this to get attention. What's wrong with needing attention?