Every time I use a crisis chat I feel alone and hopeless most days I don't feel that way going in, the short vague replies always make me wonder if I could be talking to a robot. I know there's not much a person can say without knowing you but I feel like the responses could be a little more personal (or maybe not). If it's a safety issue or whatever I feel the least crisis centers should do is be specific about there purposes it's a temporary distraction not a solution, when you turn to these sites your almost always hoping for advice and human connection and I think that sets people up for failure.