text: Pursue your career in Customer Service with our free one-week workshop. - Think Employment
  Pursue your career in Customer Service with our free one-week workshop.
  We're offering a free Customer Service course starting on 11th March taking place at our Wolverhampton centre. The five-day course is great for anyone wanting to start a career in the sector.
  A customer service job will equip you with so many transferable skills from how to deal with tricky customers to the ability to work towards goals. According to Salesforce it costs up to 16 times more to bring in a new customer compared to keeping hold of an existing one so the importance of customer service in a business is clear to see.
  A key part of the sector is helping others which brings the feel good factor. Whether it be helping someone understand their electricity bill or helping a customer return a product, nothing beats the satisfaction of solving a problem for them.
  There's also the ability to progress in your role and a large proportion of customer service departments are set out in a way that means promotion is highly achievable for the right person. So, if progression is important to you then starting a career in customer service could be just what you've been looking for.
  Customer Service Job Prospects in Wolverhampton
  Working in customer service doesn't just mean that you're bound to a desk from 9-5, if that's not your thing there's a number of roles in the sector:
  Last year there were over 1,300 customer service jobs advertised in Wolverhampton and by taking part in our five day workshop, it's a sure-fire way of getting the upper hand on others applying for those roles.
  The one-week course will cover skills that employers in the sector look for such as:
  The course has been created for people that are in the early days of their customer service career. So, if you've already have a basic knowledge of the sector or have decided to kickstart your career after reading this blog post, the course is perfect for you.
  The workshop runs from Monday – Friday with each day starting at 9:30 and finishing at 16:00.
  If you like the sound of a customer service job, improve your skills with us to have a higher chance of gaining employment. Call 01902 213522 or email [email protected] to get started.