text: When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
  Job Type:
  Regular
  Scheduled Hours:
  32
  Work Shift:
  Day (United States of America)
  Job Summary: Performs tests, confirms accuracy of results and reports laboratory findings to the Pathologists and other Clinicians. Will be a key operator in a section of the lab and work in conjunction with the Pathology Team leader.
  Job Description:
  Essential Responsibilities:
  Prepares specimens for examination. Performs complex chemical, biological, hematological, immunologic, microscopic, and/or bacteriological tests according to established laboratory procedures. Uses automated equipment and instruments capable of performing tests simultaneously.
  Manages the Proficiency Testing Program for the specific lab technical section as the section expert. Performs and documents start-up, quality control, calibration, preventative maintenance and troubleshooting procedures on instruments and laboratory equipment per established laboratory protocols.
  Performs routine testing, preparing of specimens, and evaluation of test results. Evaluates QC and calibration results for acceptability following established laboratory policies before reporting patient results.
  Manages the lab's Competency Assessment Program Ensures accuracy of test results. Evaluates test results, enters test results into the LIS and reports critical/urgent test results to providers according to established laboratory policies. Reviews own work to ensure that all work products are accurate, consistent with standards, and produced in a timely manner
  Manages the lab's ongoing inventory and help validate new equipment. Participates in the evaluation of new methods, procedures and instruments and in the development of technical standard operating procedures under the direction of the laboratory leadership.
  Organizes Continuing Education for the lab and participates in mandatory and voluntary continuing education to stay current with developments in the field of laboratory medicine. Completes all required competency assessments including the running and resulting of proficiency testing samples. Participates in QA/QI projects.
  Will train staff and students, as needed, in this key operator role. Act as training Coordinator to trainees from various Med Tech programs in the NE area.
  Performs administrative tasks, such as QC review, monthly backups PACE inspection tours. Adheres to all established laboratory safety and infection control policies and procedures. Follows all OSHA guidelines
  May perform venipunctures, including blood culture collection, and fingersticks ensuring proper ID/labeling of specimens and using vein preservation techniques. As well as more complex duties assigned by manager.
  Will function as primary resource, in the key operator area, when Team Leader in unavailable. In conjunction with the Team Leader, will make decisions and formulate recommendation on difficult issues. Answers basic client questions and inquiries. Asks for assistance from co-workers, Team Leads, and Supervisor to ensure client questions and inquires have been satisfactorily answered.
  Required Qualifications:
  Bachelor's degree in Medical Laboratory, Life Sciences or Medical Technology required.
  Certificate 1 ASCP Registered preferred., or equivalent accreditation.
  3-5 years related work experience required.
  Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
  Competencies:
  Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
  Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
  Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
  Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
  Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
  Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
  Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
  Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
  Physical Nature of the Job:
  Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
  FLSA Status:
  Non-Exempt
  As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.
  More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.