text: BSOD with Torrex on one laptop but not another. Both running win 10 - Windows 10 Forums
  Thank you for your quick response. Unfortunately it is not helpful because the BSOD was happening before I installed these apps. It is why I installed them hoping they would fix whatever problem there is. I will do what you recommend but I have already done 2 clean installations of windows 10 BEFORE installing these apps
  TBH, it doesn't matter if the problem was present before the programs were installed, because the programs could make things worse.
  If these kind of programs aren't addressed from the start, the user may attempt to use them not knowing what these programs could do and that's what may make the situation worse.
  After the programs have been removed we can start troubleshooting :)
  Am doing it now, though the work to re-install office etc... is going to take over a week so I really hope you can fix it for me.
  I did a reset of windows and simply installed torrex from the MS store. As predicted I got a BSOD 5mins later whilst installing office. My audio does not work and several other HP specific drivers are not installed.
  I need the new dump files to be able to provide suggestions, to provide them run the DM log collector and upload a new zip.