text: Claremont Medical Practice Good
  We carried out a review of the data available to us about Claremont Medical Practice on 7 October 2021. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
  If you have concerns about Claremont Medical Practice, you can give feedback on this service.
  This practice is rated as Good overall. (Previous rating August 2015 – Good)
  We carried out an announced comprehensive inspection at Claremont Medical Practice on 19 June 2016 as part of our inspection programme.
  The practice used the computer based CPIS (Child Protection Information System) which assisted in detecting a pattern of healthcare seeking behaviour where patients were avoiding seeing their GP. This enabled GPs and other health professionals to make informed decisions regarding child safeguarding.
  The practice routinely reviewed the effectiveness and appropriateness of the care they provided. They ensured that care and treatment was delivered according to evidence-based guidelines.
  Inspection report published 26 July 2018 PDF (opens in a new tab)
  Evidence table published 26 July 2018 PDF (opens in a new tab)
  Inspection carried out on 11 August 2015
  We carried out an announced comprehensive inspection at Claremont Medical Practice on 11 August 2015.
  The practice was well equipped to treat patients and meet their needs. Information about how to complain was available and easy to understand.
  We identified areas of outstanding practice. For example;
  The practice was innovative in delivering services to meet patient's needs. For example, the practice had instigated a pilot scheme between October 2014 to March 2015 to introduce online face to face video conferencing appointments. Patients stated that this pilot had been successful. A total of 56 patients had been treated using the pilot scheme. All patients who used the online service had provided positive feedback. The practice had worked with local media including newspapers and radio services to advertise the service. Due to the success of the pilot the practice has continued to offer this service to all patients.
  There had been some patient feedback about a lack of continuity with seeing different GPs. The practice had responded to this by introducing a GP buddy system to ensure that two GPs had good knowledge of each patient's needs and could cover for their GP buddy's absences. As a direct result of this feedback, the practice had also recruited successfully for a GP partner to work eight sessions (four days) a week at the practice. This enabled more patients to see the same GP if they wished to do so.