text: The classic yellow smiley face is comprised of a yellow circle, two black dots for eyes, and a black arc ending in serifs for a mouth. It was designed in 1963 by commercial artist, Harvey Ross Ball. Ball was commissioned by The State Mutual Life Insurance Company to create a happy face to raise the morale of their employees. His version was created in 10 minutes. The design was printed onto more than 50 million buttons. Neither Ball nor the company copyrighted this smiley, so it was continually used by other businesses in their promotions.
  The design and concept is quite simple and was definitely used before Ball’s 1963 version. However, his has become the most iconic. Variations have been used for advertising campaigns and in popular culture ever since.
  “I’m a listener,” is a phrase to express that a person is good at listening. Being a good listener requires that you do not speak when others are speaking, make facial expressions and verbal sounds to confirm you are listening, and being able to repeat back the information that was just spoken to you. However, recent studies have shown that good listeners may interrupt while being spoken to, but only to ask a good question about the topic of discussion or for clarification.
  Sources:
  About Harvey Ball. (n.d.). Retrieved September 12, 2020, from https://www.worldsmileday.com/index.php/article-index/item/380-about-har...
  Folkman, J. (2019, November 27). What Great Listeners Actually Do. Retrieved from https://hbr.org/2016/07/what-great-listeners-actually-do