text: Offres d'emploi sur eFinancialCareers : Team Leader, eTrading Market Access (Top I-Bank/ Perm/ Cash & Derivatives Products), Captiare Limited, Hong Kong.
  12226 offres d'emploi dans le monde pour les professionnels et étudiants en finance, banque, comptabilité et assurance
  Team Leader, eTrading Market Access (Top I-Bank/ Perm/ Cash & Derivatives Products)
  Entreprise : Captiare Limited
  Our client is a leading international bank that focusing on investment banking and securities brokerage services. To support its rapid business expansion in Asia, they are seeking for a Team Leader for their eTrading Market Access team.
  Lead Market Access team, organize and guarantee that work within scope of responsibility is properly completed
  Define the policy and objectives of their scope based on the entity's strategic priorities
  Guarantee human resource management, in conjunction with the Human Resources department
  Manage team resources in accordance with schedules, budgets and quality standards
  Ensure that the Bank's standards for incident, problem and system change management procedures are followed
  Maintain standards, instructions, guidelines, procedures, and encourage team members to share their knowledge
  Maintain server lists and functions. Suggest new purchase and decommissioning server when necessary
  Fully committed to Continuous Improvement of the platform
  Provide quality customer service, including interacting with users, answering users enquiries, and effectively handling users requests
  Be responsible for market access support of Equities & Derivatives Trading for Cash Equity, Warrant, Future & Options. on various APAC markets in Windows/ Linux platform
  Required to support internal clients, troubleshoot and diagnose functional and technical issues in the production environment
  Management and tracking of daily production problems and user request; ensure effective and timely resolution and communications to the client; report bugs back to local/ overseas development teams
  Conduct system Quality Assurance testing; perform deployment or upgrade of mission critical trading applications and systems in accordance to standards
  Ensure adequate performance and operation of the systems, monitor the performance and operation, diagnose and address any problems
  Provide system and process documentation
  Participate in the support roster; morning / lunch shift duty, weekend and holiday work as required
  Be responsible for handling business driven or exchange driven projects
  Be responsible to ensure Global Markets project management global and regional guidelines are followed within scope of responsibilities
  Direct contribution to the bank's operational permanent control framework
  Minimizing operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing, sufficient regular controls
  Ensuring appropriate escalation to management and/ or Permanent Control or Compliance as appropriate, as soon as an issue is identified
  Contribute best practices and contribute to the implementation of Global and Regional Application Production and Support policies and procedures
  TECHNICAL & BEHAVIORAL COMPETENCIES/ QUALIFICATIONS
  Bachelor's degree or equivalent in related discipline
  At least 5 years of experience in Global Market Business, technical and functional Application Support