text: V.Ships' complaints procedures | VShips VCrew
  directly to the Managing Director or
  II. In addition, seafarer may use complaint & suggestion box placed in CMO. Managing Director will review these complaints and take appropriate action.
  V. The Crew Coordinator receiving complaint to review and resolve it, if it is not resolved, Crew Coordinator to convey finding to Managing Director, who will then evaluate it to resolve at his level and inform the seafarer and/or concerned authority as required.