text: This situation is an example of when it makes sense to trust your gut reaction. Signs of being uncomfortable or anxious are indicators for lying, and it’s worth being cautious.
  Generally, when you’re facing a significant decision about your business, trust your head more than your gut in order to make the best decision. When possible, find ways to limit the influence of your gut instinct.
  Dr. Gleb Tsipursky is CEO of the training, coaching and consulting firm Disaster Avoidance Experts, which empowers entrepreneurs to avoid business disasters by addressing potential threats, maximizing unexpected opportunities, and resolving persistent personnel problems. He’s an EO speaker, a EO 360° podcast guest and author of Never Go With Your Gut, The Blind Spots Between Us and The Truth Seeker’s Handbook.
  Always go with structured interventions to avoid hiring bias, and rely on your head and not your get when making decisions. Thank you for pointing out how to avoid this mistakes.
  Head over gut! This article is loaded with points to make you realize that the business blunders most make can be avoidable.
  
  Here are some pointers I’ve shared with clients, which will turn these boilerplate emails on their heads and slow (and hopefully stop) the rumor mill:
  How you handle it makes the difference between the gossip controlling you—or you controlling it. We are currently in a time of incredible uncertainty, which is not only unsettling but a breeding ground for gossip.
  According to a Harvard Business Review article entitled “Dismantle Office Politics by Being Transparent,” forcing people to read between the lines can result in “misinterpretation and gossip.” Don’t feed the rumor mill with a void of information. The article recommends being “open about your motives.” The rationale? “You can’t expect an organization to operate at a higher moral level than the one you hold yourself to.”
  EO members, be sure to check the the #EOTogether site for the latest webinars and resources from the EO community. We’re in this together.
  When you’re considering rolling out changes within your company, you must present yourself in the most favorable light—not just with customers, but with your employees. Your employees take cues from you, so make sure your written and verbal communications are calm and reassuring.
  Your employees are the front line of your business. They represent your brand. During uncertain times (i.e., coronavirus, economic downturn, rumors of mass layoffs), have your employees focus on doing their jobs well. It won’t end the uncertainty, but it will give them a sense of purpose and take their minds off their anxiety.
  When crafting your messaging, frame it through the lens of the recipients. Their question is always the same: “How does this affect me?” Anticipate their concerns, and the framework of your message becomes clear. What remains is finding the right tone, the right words and the right imagery.
  People scan their inboxes like they scan the news. They see a headline and decide in a split second whether to read the article or move on. Need more space? Leverage the first few words that show up in email previews to drive the rest of your message home.