text: Joseph K. Jeffrey
  What happens when a business, law firm makes a commitment to true client focus? Maintains open lines of communication throughout the business relationship? Is available to answer questions and address concerns at any time, day or night, week after week? Treats you as if you are the firm's only client, cares that your interests are protected and you feel safe in the relationship?
  The result is the establishment of durable, long-lasting relationships with satisfied clients, who then spread the word to others with similar needs. At The Feldhake Law Firm, APC, those are the desired long-term relationships which form the basis of our practice. We do not view a new client as a "single matter" to handle, but rather as a start of a long-term relationship where that client will soon appreciate our commitment, work ethic, responsiveness and loyalty.
  Every client we represent receives honesty and accuracy at every juncture. We assess the situation and offer our recommendations in the most practical, direct, and economically feasible manner possible. Clients are owed the best possible advice at the earliest stage, even if the advice is not always what they want to hear. Only that way can clients feel that their attorneys are watching out for their best interests and be able to make fully informed decisions in acting on our recommendations.
  At our firm, the dual policy that powers our commitment to you is that of accessibility and accountability. Every communication from you is returned the same day. Every email, no matter the hour, receives our prompt attention so that your concerns are addressed right away. For us, staying on top of your matter while remaining in close contact with you is of utmost importance, and it also shows appropriate respect to you as a part of the "attorney-client" relationship.
  We also take the guesswork out of the relationship. We set timetables for the strategies we set in motion on your behalf, and we stick to them. In short, we commit to do whatever it takes to provide you with quality representation while making sure you know what is happening, why, and concur in the direction being pursued.
  Our founding and managing partner Robert Feldhake leads a multi-lawyer team that skillfully handles civil trials, arbitrations, mediations, and appeals for private and public sector clients. We have been successful at those pursuits to the degree that other attorneys refer numerous cases to us in difficult areas of practice, or where there is a need for "diplomatic" skills and a sensitivity to business realities in addressing situations as opposed to prematurely looking only to bring a lawsuit where other viable options merit exploration. In these efforts, no one works harder for clients, that is just a fact. Equally true is few can match our track record on behalf of our clients. We have 30-plus years of experience in building durable relationships with our growing list of clients.