text: When I stay in Las Vegas, I usually book the same hotel. I like this hotel. It’s just off the strip and has no casino. It’s more quiet and I like it that way.
  The elevator button panel though drives me nuts though. It takes too many brain cycles to select the right button. Here’s a photo of it:
  If they would’ve added 1/2″ of spacing between the button and the number, it would make it a lot easier to select the right button. Now I’m standing in front of it and have to make a mental leap to look at the left to remind myself it’s the floor number first and then the button. If you’re on floor 10, that’s just annoying.
  Often UX improvements aren’t big changes, but little convenience choices to reduce the mental load of making the correct choice or perform a certain task. The new password manager integration of IOS 12 is a great example of that.
  Save me time, save you time
  Customer service call back
  Yesterday, I was on the phone with IKEA about a delivery. The customer service agent was courteous a…
  Nobody gets it right
  Conference calls
  There are a few product categories which see constant new entrants, but never gets solved. Note taki…
  Oops
  That time we broke the internet back in 1994
  When I was college a long time ago, we once broke the internet and made headlines worldwide for a da…
  Marketeers’ relentness efforts for your attention
  Notification spam
  One of my pet peeves is notification spam. Yesterday, I got one from Apple TV reminding me to watch …
  Post navigation
  < PREVIOUS POST
  NEXT POST >
  Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution 4.0 International license