text: Cruise West Has "New Owners," New Bookings Suspended, World Cruise May Be Canceled - Cruise Critic Message Board Forums
  Cruise West Has "New Owners," New Bookings Suspended, World Cruise May Be Canceled
  #1 September 7th, 2010, 05:00 PM
  #2 September 8th, 2010, 07:37 AM
  Thanks -- will be interesting to see what happens.
  #3 September 8th, 2010, 09:34 AM
  Betty and I are scheduled to board leg 15 in Halifax on Sept 22. Looked forward to this cruise for many months.
  Find all posts by LenBikes
  #4 September 8th, 2010, 04:59 PM
  Originally Posted by LenBikes
  Len, did Cruise West contact you with the news, or is this the first you're hearing?!
  #5 September 9th, 2010, 09:27 PM
  barefootfantasy
  Location: Saratoga,Ca
  We are scheduled on two of their crusies. New Years Eve and May 28th. Don't know whether to wait it out or contact the credit card company now.
  Find all posts by barefootfantasy
  #6 September 10th, 2010, 02:34 PM
  Originally Posted by barefootfantasy
  If it is true that this cruise line just decided to end those on the world cruise and cancel the remaining then I would suggest that this is not very good customer service. It is within their rights to cancel and sell the ship but I would not book on this cruise line.
  Why would you want to wait to find out..new owners means new processes and new issues. What for others to try out first..are you expecting that the food would be that much better ?? or worse ??
  Find all posts by Highflyer1
  #7 September 12th, 2010, 04:52 PM
  kayswa
  Anyone holding Cruise West Peace of Mind insurance?
  We were scheduled to travel in segment 14 leaving St. John's. Received phone call from Cruise West rep on Sunday am Sept 5 leaving message that the trip was cancelled. We have insurance on the trip but it is Cruise West Peace of Mind not an outside provider. Have sent them an email to the address they list for those paying cash with no outside insurance coverage. Received an automated response but no other contact from them. Anyone else in the same boat?
  Find all posts by kayswa
  #8 September 12th, 2010, 04:55 PM
  Do you have Cruise West Peace of Mind insurance or an outside provider?
  #9 September 13th, 2010, 01:34 PM
  Originally Posted by Highflyer1
  We did not wait. Contacted the credit card company and they will take care of it. Still stuck with the airlines tickets however.