text: Rimini Street, Inc. | Hiring | ServiceNow, Operations Business Analyst (Remote U.S.) | BigDataKB.com | 08-04-22 - BigDataKB.com
  HomeData Science JobsRimini Street, Inc. | Hiring | ServiceNow, Operations Business Analyst (Remote U.S.)...
  Rimini Street, Inc. | Hiring | ServiceNow, Operations Business Analyst (Remote U.S.) | BigDataKB.com | 08-04-22
  We actively seek a ServiceNow, Operations Business Analyst. This is a remote position and can be based anywhere in the U.S.
  In support of the Global Managed Services (GMS) Line of Business, the Functional Business Analyst will partner closely with internal customers and our clients to champion their requirements, design, and collaborate to improve our managed services program. This key team member position reports to the GMS Product Manager.
  Be the voice of the client to promote the building of a best-in-class CSM product experience
  Gather, evaluate and prioritize client business and functional requirements
  Map functional requirements to ServiceNow features and functionality
  Collaborate with business stakeholders and cross-functional teams to coordinate process improvements
  Effectively manage, refine and prioritize the demand backlog
  Work with development team to transform requirements into ServiceNow solutions, including design, review, testing and implementation
  Lead UAT efforts to include creating and executing test cases, and validate development goals were achieved
  Create and maintain documentation for process and product training
  Stay current on ServiceNow product suite, product roadmaps, and new capabilities
  Minimum of 2 yearsas a ServiceNow Business Analyst
  Minimum of 2 years of experience implementing Service Management solutions
  Minimum of 2 years of experience defining business requirements for ServiceNow product suite
  Experience integrating ServiceNow with other Service Management systems is a plus
  ITIL V3, V4 Certifications are aplus
  Proficient at building relationships and gaining influence with internal teams and clients
  Collaborate as a member of a high-performance team
  Accurately convey your ideas and business requirements using written communication
  Effectively work remote and with a distributed global team
  Celebrated the 15th anniversary of the Company's founding in 2005 to redefine the enterprise software support market and bring choice and value to software licensees around the world.
  Previous articleGeneral Dynamics Information Technology | Hiring | JR Business Process Analyst | BigDataKB.com | 08-04-22
  Next articleThe J. M. Smucker Company | Hiring | Senior IT Business Analyst | BigDataKB.com | 08-04-22