text: IT Engineer (Level 2 support)Kelly Services Hong Kong Limited
  Higher Diploma or above in CS or IT
  3 years experiences in level 2 support
  Remote support for overseas project
  Our client is specializing in e-commerce and technology. Selected candidate will be supporting international business and users, providing IT services and regional projects.
  Provide 1st and 2nd level IT support via telephone, ticket system, emails and instant chat messaging tool
  Use remote administration tools to troubleshoot desktops and laptops issues
  Supporting Microsoft Office, Exchange, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions
  Update IT policies, procedure, and documentation relevant to project or operation
  Manage IT inventory is up to date and accurate in system
  Diploma in computer science or IT
  3 years of desk side work experience in large enterprise companies
  Familiar with Mac and Window OS system
  Good telephone manner, mature and independent
  Good command in both English, Cantonese and Mandarin
  To apply for this position, please send your full resume to contract @kellyservices.com.hk in word format indicating the job title.
  If you are not contacted by our consultants within 2 weeks, please consider your application unsuccessful. All applications will be treated in strict confidence, and used for recruitment purposes only in accordance with Kelly Services Hong Kong Limited's Privacy Notice.
  Information Technology (IT) > Support, Information Technology (IT) > Application Specialist - Network, Information Technology (IT) > Network & System