text: Customers and sellers sometimes can’t reach an agreement on their own (for the product or service paid with PayPal), so PayPal intervenes to help solve the issue. This is usually the reason why people request refunds on PayPal. Find out more about how DoNotPay can help you get a PayPal refund.
  PayPal offers a buyer protection program to help buyers avoid fraud in case of false presentation of products or failing to deliver an item. There are a few common reasons why people request refunds which PayPal deems plausible:
  There is no need to get a refund in the last scenario. If the seller doesn’t claim your payment within 30 days, the amount will be refunded to you automatically.
  What you need to understand about getting a refund on PayPal is that this financial institution is just an intermediary between you and the seller—it is a means of transferring money—so you have to contact the seller directly to request a refund.
  The best thing about requesting a refund with DoNotPay is that it doesn’t just submit your request, but it also strengthens your case. It helps you get the refund you requested by sending all relevant VISA and Mastercard codes to your bank, thus creating evidence on your behalf.
  There are a couple of ways to submit a PayPal refund request on your own. Bear in mind that some products need to be processed by the seller before you can receive the refund you requested.
  You can’t claim a refund through PayPal, but you can cancel the transaction. The difference is that if you want a refund, it means that you have paid for something but when you received it it was not what you expected so you want to return it and get your money back. It is not a refund if you request to cancel the transaction, get the chargeback, and stop the process of buying/selling goods or services.
  You will need PayPal’s website to find your seller’s contact information to try and get a refund from them directly. This is how you can do that:
  You can check your refund status any time by logging into your account. There are several status types that you can come across. Here’s what they mean:
  If you prefer talking to a real person when double-checking something, you can try reaching out to PayPal’s customer service.
  You can discuss only your account and payment details. PayPal customer support will not be able to disclose any information to non-account holders.
  The first thing that pops to mind when you think of customer service is the never-ending queue. DoNotPay’s Jump the phone queue feature has got you covered so that you don’t have to wait in line—we will do that for you.
  Some users have reported that PayPal’s customer support was not particularly helpful when they requested refunds. It also denied the users their refunds.
  PayPal offers a possibility to open a dispute if you are denied a refund, but most cases end with the refund requests denied. One particular incident ended with PayPal denying the refund and even refusing to let the customer escalate the dispute further. The issues arise mainly due to PayPal’s different reports on the refund policy, which confuses its users.
  Another incident involved a canceled transaction. The customer bought an item and paid for it only to find out that the seller does not have that item anymore. The seller canceled the transaction and started the refund process on PayPal, but it wasn’t completed. Instead, the customer was asked to contact the seller directly. To avoid going through similar situations, let DoNotPay help.