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  Review by Mohamed B. 1 month ago
  It is fake web site no assurance. I did not receive my ordered #7891102. I called on the phone but he does not answer
  Review by S R. 1 month ago
  Do not at all think about buying from this company, they delivered a broken camera, did not assume any responsibility, tricked me into sending it back, kept it and now I have no money, no camera.
  BANDIDS - they should be shut down!
  Review by Mark D. 3 months ago
  Ref. Order No #EWECEUB10007**
  Ordered an iPhone for my daughters birthday as her old phone is broken and a replacement was badly needed
  Item was tracked and shipped, with a significant delay, then went missing in the courier final depot.:(
  The courier company investigated and responded very promptly, but Eglobal have been an absolute n utter disaster, they ignore email, haven't contacted the courier, and a month after order date, I still have no phone, and no communication from eglobal >:(
  So today I've had to start a claim through my bank to try get some sort of action.
  Out of pocket for the cost of the phone over a month and no phone to show for it... and a very upset daughter, cant even get another phone until this original mess is sorted out.
  NEVER BUY FROM THESE MESSERS... they have no clue what customer service is.
  I had to wait for months for the Samsung Galaxy Buds+ product that I paid for at the time of ordering, with one month passing before anyone even contacted me to respond to my question of them ever receiving the order and payment. Then I got the non-functional device and had to become an amateur video producer to create a video proving that it was non-functional.
  I tried connecting the Buds+ with three different phone models and experienced the same thing; the left earbud never connected to the phone/app and never produced a single sound. It is completely dead. I experience the issue under every situation, I tried their suggested fix and I tried every suggestion that I found on every Samsung forum (which was easy as this is a VERY common issue). I even took it to a certified technician at a local Samsung Gallery and watched them troubleshoot it with the exact same result on their phone. The left bud NEVER connected, NEVER charged and NEVER functioned. They couldn't help me however, because this model is an Asian market model and therefore not under warranty in the EU.
  I then returned the faulty product and within DAYS (not months) they replied telling me that their "technician" found nothing wrong. My only recourse now according to eGlobal is to send them 80 more Euros for them to return what is almost certainly still a dead product, or eat the cost of the earbuds. This is blatant manipulation and thievery conducted under the guise of an online company that is capitalizing on our inability to purchase from in person stores during the pandemic.
  Review by SM M. 4 months ago
  I am extremely sorry that I didn't read the warnings from here regarding E-global. I ordered a phone from the a couple of weeks ago. Now, I am waiting to get my Phone from them.They sent me wrong tracking number(from DHL saying they didn't receive a oriduct yet) and are not responding when I want to cancel my order. I paid with Paypal and choose insured shipping method. How can I get out of this mess? Any help is appreciated.
  Review by Damian O. 5 months ago
  It has been 98 days since I ordered a Nintendo Switch (which was listed as 'in stock') and I have not received it. Support will string you along for a few weeks with canned response emails, and then they ignore you. I also submitted an RMA case online and it was closed immediately, they told me to contact their support team (who are unresponsive).
  Review by Martine B. 5 months ago
  I was worried after reading other reviews that the Nintendo Switch I ordered would never arrive. It did, but took six weeks to get from China to Oregon, just in time for my daughter's birthday. Tracking only available until item arrived in US, so the shipping method somewhat sketchy. The switch works fine and got it for a decent price.
  Review by Florin G. 6 months ago
  Communication was poor, but shipping was a reasonable 4 weeks (with lackluster tracking) and the well priced product arrived in new condition.
  Asked for a refund minutes after placing the order. No answer except to say it was processing and about to be shipped. And now, 27 days later, after numerous emails and attempts to phone them, there is an "unexpected" delay. Thieves!
  Review by Damian E. 6 months ago
  Terrible. Ordered a phone, one month later, no sign of it, no response from company. They have disabled the "package not received" form on their web site, lol -- that tells you all you need to know. Am having to reverse the payment on my credit card. For 20 Euros more I could have got the same phone overnight from my phone provider here at home! Nightmare, avoid at all costs, you have been warned.
  Ordered Nintendo switch 4/21/2020. It is now 5/9/2020 and shipment has been sitting at shipping partner "NEWGISTICS" since 4/26/2020.
  Recommend ordering from more reputable company.
  EWECUSB100007094
  Review by D R. 6 months ago
  Made purchase and had to badger them to cancel it and get a refund. Then got an email from an "anonymous" person telling me they had my password and to pay them or else. It happened to be the Password i used for this company, didn't use it anywhere else. Not making nay accusations, You reach your own conclusions.
  Review by NICKOLAS M. 7 months ago
  Completely dishonest. Products are shipped from overseas and shipping is guaranteed to take at least 1 month. They are extremely unresponsive. Buy your products elsewhere and save the headache.
  Review by Patricia R. 7 months ago
  This company has a 14 day returns policy, except they don't refund your money! The phone was brand new, but the screen wouldn't lock during a call, so all buttons got pressed accidentally and it was impossible to keep talking. Their tech tells me its completely fine, so it is not possible to handle it as a repair. Then they state your item has scratches and it can't be refunded either... but it had no scratches when I sent it and, THEY SENT FOTOS OF DIFFERENT SCRATCHES, DIFFERENT MOBILES! They are just trying to deceive customers! This has been going on for months, and I want my money back. Do not buy from this store.
  Review by Ethan B. 8 months ago
  I ordered headphones from them, they were sent back, eGlobal has ignored all attempts to contact them, kept the headphones, and kept my 250 euros. They're thieves and there's no recourse as they're based in Hong Kong.
  Review by Francois L. 9 months ago
  I bought an audio headphone on that website. Customer service is a fraud. They charge 40 euros to return your purchase if it's not covered by the guarantee. It's almost a scam. Don't buy anything valuable on that website, it's a scam!
  Review by ssc s. 10 months ago
  Do not use this company! Load of crap! 3 weeks ago paid for Iphone11 as Christmas present for my daughter, keep sending me fake tracking number and automated reply's "our logistic department will contact the courier company for your order delivery issue". One off business
  Review by Stefano M. 1 year ago
  It is a chinese company and the shipping takes weeks.
  The customer support is useless and not helping at all.
  If you cancel they will charge you over 50 euro.
  Review by danny c. 1 year ago
  Do NOT deal with them!!!!
  My order was left outside my door because I was out! Subsequently, by the time I got home, the parcel was not there! I immediately contacted eGlobal and they started their investigation, 24hrs later they asked me to prove my I.D. which I did, and then they stop responding to my emails (you have to wait 24hrs for response). I took the matter to PayPal and they sided with eGlobal because it had been delivered (to my street effectively or anybody that wanted it) So I tried chasing it up again with eGlobal and they said I had not returned proof ( i sent images of my email sent folder with date and time stamp. THEY ARE NOW IGNORING MY EMAILS, So I have lost nearly £300 pounds, (i did also purchase their postage insurance too, so that was more money wasted).
  Just to clarify, I was only asking them for a replacement as I still wanted my order.
  I WOULD NOT DEAL WITH THEM AGAIN AND WOULD NOT RECOMMEND THEM to anyone.
  Review by Konstantin L. 1 year ago
  This place is a total scam - I've been receiving automated updates saying "We apologise for the delay, we are following up your order to get it delivered to you as soon as possible." for 30 days straight, and then silence. Package never got delivered, I wrote them a bunch of emails asking for the status and then for a refund - none of them have been answered. I tried to request a refund, but the link on the website saying "Request refund" just redirects to a home page. To treat their customer like this is a complete disgrace
  Review by ANDREW L. 1 year ago
  I ordered a new mobile phone from eGlobal on 16th July 2019 for more than £260. The product was shipped on 24th July but tracking on the courier's website stopped updating on 30th July. I reported this to eGlobal 3 times. On 14th August 2019, eGlobal confirmed that the package was lost and refunded a paltry £10 leaving me £250 out of pocket. Jokers! I will never buy from eGlobal again. Be warned.
  Review by Ranjot 1 year ago
  The Samsung A7 phone is fantastic, very nice and performs just like the descriptions of it. It is very powerful, quick, great storage and looks big and nice, the blue at the back looks brighter and nicer under better lights. A super smartphone for a lower price than normal. However, my phone took 6 WEEKS to arrive, when it should of been 6 days. There was little and poor communication, hardly responding to emails, when they did it was generic and not useful. There is no option to call them regarding orders, the tracking updates are lies and deceptive, and the link to live chat and to cancel does not work. Order from another company unless you do not want to have your item delivered immediately and can wait many weeks with little communication.
  Review by Ivan A. 1 year ago
  Ordered placed on 2019-05-04,
  today 2019-06-15, my purchase not delivered. Opened the case in PayPal. Waiting for a refund. Avoid!
  eGlobalCentral is rated 2.0 based on 208 reviews
  Our reviews are aggregated from multiple sources to give you the best overview about eglobalcentral.com.