text: To check the status of orders placed by mail, phone, or fax, e-mail Customer Support to verify that your order was received and shipped. Include the exact name and complete shipping address that was specified on your order.
  Orders from the U.S. and Canada are normally shipped via a traceable method, which requires a street address. This allows us to track your package in the event of a problem or delay. International orders may be shipped to a P.O. box if you request Regular service (which is not a traceable shipping method). All expedited international shipments require a street address. If you are unable to provide a street address, your order may be delayed. Someone should be available at the street address to receive and sign for the package. (If no one will be available to receive the package, indicate "no signature required" in the "Questions/Comments" text box on your online Order Form.) However, it is entirely at the discretion of the individual who delivers your package to decide whether or not it is safe to leave your package without a signature. In most cases, the shipping company will attempt delivery of your package three times before returning the package to PAR.
  All packages are shipped VAT-collect. For expedited service to Canada and other international destinations (depending on the country and/or region), additional customs and/or duties may be assessed.
  PAR offers same-day shipping for all orders received Monday through Friday by 6:00 p.m., EST. Orders received after 6:00 p.m., or on weekends or holidays, will be shipped the next regular business day. Products are rarely out of stock, but if the item you are ordering is not in stock, you will be notified.
  All orders are shipped from our distribution center in Lutz, Florida (33549). PAR offers competitive shipping and handling rates, as well as expedited delivery options.
  PAR is happy to offer many of our popular software programs in a downloadable format. These downloadable programs are identical to the CD-ROM versions. When you purchase a downloadable program, your serial number and a link to download your software will be e-mailed to you as soon as you complete your order. Our downloadable software products do not include any test forms.
  Software downloads are listed along with their product’s other items, including regular software. If you would like to purchase an upgrade or conversion for any of the programs available for download, please contact our Technical Support Department directly at 1.800.899.8378.
  Simply sign in to our website using the email address and password associated with the Software Download purchase. Then click on “My Account” and select “View Software Downloads.” This page includes the serial number and a download link for any software downloads you have purchased.
  The licensing works the same way as it does with our other programs. Each software license (purchase) is limited to a single user at any given time. The license can be tied to a single computer by installing the software locally, or it can be shared among multiple users by installing it to a network share. When a shared license is in use, other users attempting to run the program will be notified that it is temporarily unavailable. If simultaneous access is required, we recommend that you purchase multiple copies and install them in different locations.
  I have an older version of an existing program and would like to download an upgrade or conversion. Is this possible?