text: > Vaporworks
  Thank you I got screwed over by them to.
  My letter is mailed. Its important to stress that the owner of VW has some very bad health problems. While he has my sympathy, the volume of customers that dont get parts or markers for months is the reason I sent my letter in. If you order from VW or send anything in there is a VERY good chance your not going to see what you paid for for a very long time. To have them recommended as the only authorized ICD service center is pure idiotic. You can buy parts direct from ICD maybe they will open up and start doing more themselves again repair wise.
  Im still waiting for a chaos board I ordered Nov. 2 08 over year now. Which means I havnt used my GS since. One day I'll use it again, I hope. Goldie stop being a bum ship what you have in stock refund the rest and be done with sale /repair of I.C.D products.
  Did you call or write ICD about the problem? If you havn't I suggest writing AND calling them, afterall they reccomended them AND you have product/money pending with Vapor. Be proactive about it or you may never get anything done ever.
  Here is the letter I mailed Monday. Anyone who wishes may copy this to use in your own letter. Just adjust it to fit your issue and sign your name. Since you have lost money with Vaporworks I would amend the letter to reflect that.
  Please Respond to this letter or we will be reluctantly forced to take alternate actions in reporting to the BBB and the FTC.
  Empty threats wont get you anywhere - BBB has NO authority unless you are a member, then all they can do is kick you out. They are just a place that takes money from whiners! FTC wont get you much further. Too small of cases. I think that part blows almost all credibility.
  Last edited by DonF : 12-01-2009 at 02:44 PM.
  I agree with you Don. Please do not threaten a friend, especially an empty threat like BBB. We are trying to get their help by finding an alternative to Vaporworks, not punishing them for a poor choice. (hind-sight is always 20/20...looking back it's still a bit fuzzy-Megadeath)
  As you guys said, it's not much of a threat....so I don't see the harm. Hardly worthy of the "threat" classification. But if it bothers you then you obviously have the perrogative to use whatever language you desire in your letters as some of you already have. I only posted my letter so others who felt the need to write wouldn't have to worry about coming up with thier own reasonable letters. I mean no harm and have only the best intentions. If he is your friend then you would obviously want to use an entirely different letter all together. If he's your friend you probably have his number so just call him and see if you can starighten this all out for us.
  The "friend" I was refering to was ICD, NOT Goldie. I kinda wish I was Goldies friend, I'd try to help him out as best I could.(he has done his best for the ICD comunity for a long time) Crash, I agree with the spirit of your letter(It is very well written). My only thought to improve it was to pleed our case with ICD in a friendly manner and not end the letter with a sour note.
  Sure, I understand what your saying. Duely noted, thanks.
  We have long been a doing our best to support ICD products and will now do our best to carry on work on their markers for them. You'll get the same service level you'd expect from ICD, only in Kansas instead of Idaho!
  Posted by Goldie on Monday, December 31, 2007
  I did find this quite interesting I have never had problems contacting ICD ...they have a PHONE Cant say the same for VW!
  At this point sometimes empty threats seem like miracle workers But in all honesty it is not the way to go, letters to ICD should safice
  It just should have never come to this. I just wonder how it is possible that ICD doesn't know about this problem. Maybe they thought there were'nt enough people still wanting parts and services to think it was an issue.
  yesterday on the ICD website they had a notice up
  "12/02/09: We have been receiving numerous complaints about Vaporwork's service lately. Please send repairs to ICD directly. Note that the turnaround time is 4-6 months, as we do not have dedicated paintball marker repair staff" so that might be the best option compared to hit and miss with goldie.
  goes to show that when the wheel gets squeaky enough, things start to happen. well done people, well done.
  im so glad i stayed away from VW once a certain someone started to work there
  It's definitly not a bad thing they no longer endorse VW. It's sad really...I'd like to see VW step up and be the supplier/service center they once were. Our aftermarket support is all but non-existent.
  It's definitly not a bad thing they no longer endorse VW.
  Our aftermarket support is all but non-existent.
  what else do you need for your ICD? we got it all made already, nothing much else is needed, well i need that new GBR v2 but thats it!