text: can not text with new phone | Koodo Community
  What kind of message lets you know it did not go through? (stuck in sending, message failed, etc.) Have you tried turning it off then back on again? Remove the battery and sim card with the phone still on. Wait about a minute then place it all back together then power up the phone. If texting still fails, call Kood technical support. They can troubleshoot the issue. If that is unsuccessful, they will be able to send a trouble ticket to check further details they do not have access to on the network.