text: Sales and Customer Analytics Manager Job in Sydney - SEEK
  Sales and Customer Analytics Manager
  Advertiser: Ricoh3 out of 53.0 overall rating (78 employee reviews) More jobs from this company
  Reporting to the Sales & Marketing Operations Manager this role would act as the first point of contact for provision of all data-driven insights and analysis related to sales, business operations and marketing. You will support and drive the overall business strategy, market penetration and operational effectiveness.
  Provide accurate and structured reports, business insights and dashboards to meet the business requirements, including, but not limited to sales performance, productivity/KPIs, market trends and campaign effectiveness
  Identify, collect, and interpret internal and external data to identify trends, provide detailed market analysis, and present findings to Senior Managers and other stakeholders
  Drive operational rigor and overall effectiveness of the sales function across various areas (e.g. pipeline management, CRM data quality & accuracy, compliance, processes)
  Interact with various cross-functional groups (e.g. Marketing, Sales, Finance etc.) to bring insight and competitive intelligence to the sales plans
  Lead and support the annual and long-term planning and budgeting process, customer segmentation, sales forecasting, and the assignment of sales territories and quotas
  Work cross-functionally to assist in development of Go-to-Market strategies for new territories, products and market segments
  Identify untapped market potentials, and develop actionable business cases, models and sales plans to address the gaps
  Provide operational support to the sales team, including troubleshooting, problem solving, and training on processes, systems and tools.
  Demonstrated extensive experience working closely with a Sales and/or Commercial team in an analytical and operational capacity (e.g. Sales Operations, Business Operations), covering all the Key Responsibilities outlined above
  Tertiary qualifications in Business, Economics, Finance or other related topics
  Proven analytical, data modelling and reporting skills and experience
  Ability to query large datasets and produce analysis and insights that drive decisions and inform strategy
  Ability to influence others without authority, and work closely with stakeholders across various teams