text: HR Avatar Test - Workplace Simulation - Collections Agent
  Workplace Simulation - Collections Agent
  The Workplace Simulation - Collections assessment is designed to measure several critical competencies in a collections work context. Attention to Detail and Analytical Thinking are measured and reported in the final score report. A combined, overall score is also calculated.
  This employment test simulates a collections-focused customer service operation context. Candidates must learn procedures and guidelines and put them into practice. This version requires candidates to multitask between primary activities and a messages inbox. The test can be completed on any desktop, tablet, or mobile-device with an internet connection.