text: Blackbaud Raiser's Edge NXT Kosten, Erfahrungsberichte & Bewertungen - Capterra Deutschland 2020
  4,2 /5 (354) Eine Bewertung schreiben
  Blackbaud Raiser's Edge NXT – Details
  Blackbaud Raiser's Edge NXT – Preisübersicht
  Blackbaud Raiser's Edge NXT bietet keine Gratisversion und keine kostenlose Testversion.
  Blackbaud Raiser's Edge NXT – Bereitstellung und Support
  Blackbaud Raiser's Edge NXT Alternativen
  Mehr Alternativen zu Blackbaud Raiser's Edge NXT
  4,5 /5 (606)
  3,8 /5 (204)
  4 /5 (133)
  Blackbaud Raiser's Edge NXT – Nutzerbewertungen
  aus 354 Nutzerbewertungen
  "High end product, poor customer service"
  Kommentare: Great product, but the lack of customer service for the price point leaves a bit of a sour taste in my mouth.
  Vorteile: This is definitely a nice product that does everything that it promises, and helps us keep track of all of our donors.
  Nachteile: The price point is high for what you are getting, and customer support for this product is extremely poor at best.
  Vorteile: What I like most about this product is that as a fundraiser, I have many tools that keep me organized and remind me to thank our donors.
  Nachteile: My co-worker who uses this software for only adding donations has a very difficult time with it. She says it takes way too many steps to add donations. It is also frustrating that you have to create a new record for someone who has been memorialized by a gift. It seems odd to add someone into your record base that is deceased and there is a cap on the number of constituents you can have in the database without having to pay more. The reporting pages are confusing and difficult to understand how to set up a goal and see our progress toward it. There are many things like this that we come across that are frustrating to us.
  "Good and robust software!"
  Vorteile: Integration with onsite systems made it easy to use.
  Nachteile: Hard to train other users on how to use with our systems.
  Vorteile: My biggest likes for the Raiser's Edge are the various modules: Events, Membership and Online Express. I can organize the information and pull it back out in queries so easily. The canned reporting is not bad either. They pretty much have every kind of basic report you could need. You can pull some pretty decent reports that track actions, solicitors, giving and profiles. The key is making sure your data is clean and organized. Speaking of which, Raiser's Edge has done a great job of improving it's data clean up functions. They have improved duplicate removals. They have added e-mail and phone clean ups. And they are always on top of making sure their clients are heard (even if it takes them a little while to deliver).
  Nachteile: The reports have aged out at this point in the desktop version (non-cloud). Development departments are looking for different ways to report their money and we are now depending on Crystal Reports to constantly fill that void. I wished the reports were more malleable and you could really build out the layouts to accommodate what staff wants to see. The biggest thing I hear in terms of complaints from my staff are the number of clicks to get a process done, whether entering an event on a record to recording a membership. Sure we can set up default settings for many of the procedures, but there is still that need sometimes to have to go through and enter manually.
  "Great CRM with good features"
  Kommentare: Before using NXT, make sure your team has a clear strategy on how to consistently use the "consent" module to record communications opt-ins and opt-outs. You need to make sure you are using it consistently across all records and it will serve you well.
  Vorteile: Constituent records
  Outlook plugin (quickly add emails to a constituent record)
  JustGiving integration is an exciting prospect
  Reporting features - including the option to send out an automatically generated custom report to yourself or a colleague, for example every month or week
  Webinars and video demos of new features
  Nachteile: Doesn't have all the functions of Raisers Edge 7 so we still needed to use RE7 in parallel
  New features take a long time to arrive
  Terminology doesn't always match Raider's Edge (for example "canvassers" in RE7 are fundraisers in NXT, "Attributes" vs. "Custom tags")