text: Business Analyst - Website-CRM | InterQuest Group
  Business Analyst - Website-CRM
  * Delivers business, IT systems and process analysis to improve organisational capability by working through each stage of a project lifecycle (waterfall and agile delivery) and being the interface between the business and technical teams
  * Experience of end-to-end website implementation projects, including integration with eg CRM, finance, other SaaS solutions and single sign on to optimize customer experience
  * Extensive experience of working in an agile delivery environment
  * Experience of analysing business and IT requirements in order to achieve process improvements, cost savings and remove inefficiencies
  * Experience of integration with Microsoft Dynamics CRM and AX
  * Job requires the ability to forward plan as well as the ability to deal with multiple projects/ workstreams and stakeholders with competing deadlines and priorities
  * Engaging staff at all levels across the organisation
  * No line management
  * Document and update business case and benefits throughout the project lifecycle
  * Provide information required to enable appropriate prioritisation of change
  * Problem solving and support for solution design
  * Fundamental requirement of the role to undertake business and data analysis to inform eg business case, options analysis