text: Excellence Customer Services by V. T. (eBook) - Lulu
  Is your business, or company providing services to customers? Your profits partly depend on how well your relationship with customers are? Well, then you have to seriously focus on your customer services. This ebook compiles tons of tips from REAL business owners, sharing how they manage their customer services quality. It's essential to make your existing customers happy, so that they will refer and come back for more. Learn from the ebook, make notes and implement to your business. I'm sure you'll see your profit sore in no time!