text: Softermii is an expert in innovative software development. We help enterprises, startups, and businesses to build state-of-the-art products, gain digital disruption, boost their productivity and reach their goals.
  Our team of 100+ skilled professionals with hands-on experience always stays on top of innovation and improves our arsenal with the best new tools springing up in the world of technology.
  We don't pursue quantity over quality. Softermii is paying special attention to details and, above all, client satisfaction. Our goal is to help companies speed up the development process while delivering the same quality levels that one can obtain on internal markets. All the while keeping the budgeting 30%-50% lower than onshore and ensuring total availability in your time zone.
  We offer a full cycle of software development with flexible cooperation models. We provide:
  1️⃣ Professional second opinion – audit your software to boost its performance and improve user experience
  2️⃣ Valuable market insights – get the latest tech follow-up, including market trends and users’ needs
  3️⃣ On-time and -budget delivery – we guarantee a record 10% deviation in time and scope for project delivery
  4️⃣ Software support after the release – we provide ongoing maintenance and Quality Assurance for your software.
  You can choose a cooperation model that suits your business best and covers all your current needs:
  Early Stage: Software audit and market analytics; Product design and architecture prototype; MVP development
  Team extension: Hire a large team for building R&D; Hire a small-sized team;
  Develop a software: Fully committed dedicated team; Complete software development cycle; Manageable team size
  Core Industries we operate in:
  Real Estate
  Healthcare
  E-commerce
  FinTech
  Video and Audio Conferencing
  Cybersecurity
  Social Networks
  Our services:
  Branding and UI/UX Design
  Web Development
  Mobile App Development
  QA Services
  MVP Strategy Consulting
  DevOps
  Project Management
  Product Management
  Read more...
  $25,000+
  $25 - $49 / hr
  50 - 249
  Founded 2014
  Studio City, CA
  headquarters
  10828 Fruitland Dr
  Studio City, CA 91604
  United States
  1 (424) 533-5520
  other locations
  Borshchagivska str, 154, Kyiv, 03056
  Kyiv 03056
  Ukraine
  1 (424) 533-5520
  Stahlgruberring 3
  Munich 81829
  Germany
  1 (424) 533-5520
  33, Stockholmsvagen, Lidingo
  Stockholm 181 33
  Sweden
  1 (424) 533-5520
  19a-169 J. Sutiste tee
  Tallinn 13419
  Estonia
  1 (424) 533-5520
  6 The MarlinsNorthwood
  London HA6 3NP
  United Kingdom
  1 (424) 533-5520
  31, Rothschild Blvd.
  Tel Aviv-Yafo 66881
  Israel
  1 (424) 533-5520
  Focus
  Service lines
  60%
  20%
  20%
  Web Development
  Mobile App Development
  Product Design
  60% Web Development
  20% Mobile App Development
  20% Product Design
  show all +
  Client focus
  55%
  25%
  20%
  Midmarket ($10M - $1B)
  Small Business (<$10M)
  Enterprise (>$1B)
  55% Midmarket ($10M - $1B)
  25% Small Business (<$10M)
  20% Enterprise (>$1B)
  Industry focus
  40%
  30%
  30%
  Medical
  Real estate
  eCommerce
  40% Medical
  30% Real estate
  30% eCommerce
  Application Platforms
  50%
  50%
  50% Amazon
  50% Azure Platform
  Frameworks and CMS
  60%
  20%
  20%
  60% .NET
  20% NodeJS
  20% ReactJs
  Mobile Focus
  70%
  30%
  70% Health & wellness
  30% eCommerce
  Mobile Platforms
  35%
  35%
  30%
  35% Android
  35% iOS - iPhone
  30% Hybrid & cross platform apps
  Product Design Focus
  100%
  100% Prototype Design
  Programming & Scripting
  40%
  40%
  10%
  10%
  40% C#
  40% JavaScript
  10% Kotlin
  10% Swift
  Portfolio
  Key clients:
  Events10x, Dollar Shave Club, French Real Estate Association, Rently, Scoby Social, RadPad, The Locum App, DogVacay, Farelogix airline tickets provider, Cococure, Polyfish, QuickApp Ninja, Pharmacy Navigator(NPH), Locksmith Resource, Multiplex, Be My Guest, DropIn, Floorwatch
  Events10x
  Client:
  Events10x is an online and hybrid events service provider. It allows organizing conferences & exhibitions with private and group networking. It is delivered through video calls, messaging, broadcasting to over 15000 people, which could be done simultaneously.
  Challenge:
  Events10x team planned to hold the first huge event via the platform four months before they contacted us. Such a complicated platform required at least six months of development. In addition, it should include a lot of load testing to mitigate critical issues during the event.
  Solution:
  Building a custom virtual video conferencing platform requires developing an engine. As we did not have plenty of time for its development, we used our own engine called VidRTC, based on WebRTC technology. Then we implemented third-party technologies for enhanced user experience and broader streaming opportunities.
  We've managed to launch the application right before the event. The main features include virtual booths, live-streamed speeches with the ability to switch to private chats and calls seamlessly, messaging boards, and even getting the instant translation of everything they hear.
  The platform received an amazing reception from its' users. The client kept on working with us for further platform improvements.
  We are also proud to hold an award from the UAE Ministry of Economy for developing the Events10X solution.
  French Real Estate Association
  Client:
  Fichier AMEPI is a leading real estate agency in the French commercial property market. The organization is an association that welcomes all real estate agents and attempts to improve their ability to serve potential customers.
  Challenge:
  The association identified a need to develop a mobile app for realtors that provided real-time information regarding the properties available for purchase or rental. The app should have had a complicated logical structure to let realtors create various property zones and get instant updates.
  Solution:
  We developed Android & iOS applications with three types of real estate secured bases for rent, sale, and gold goods with prices of transactions. Every real estate agent had access to make geolocated searches on the map or the list with different filters options.
  Real estate specialists could create custom zones for each customer group and get real-time property updates. The app also provided property profiles with photos, prices, and other details in one click.
  Our solution for Fichier AMEPI received the Web Marketing Association's MobileWebAwards Best Real Estate Mobile Application for 2020.
  Scoby Social
  Client:
  Scoby is a video-conferencing-based social network. The app combines video streaming, casual feed browsing, audio, and video chats with a trendy Instagram-like design.
  Challenge:
  As the app required a lot of customization and high load testing, we faced multiple challenges. The app should have been delivered only in seven months and required at least 20 specialists. Moreover, our business analytics team had to discover a huge market with tight competition among younger audiences.
  Solution:
  Our team of 5 specialists managed to deliver an MVP in three months and the final version in seven months. The development itself required testing numerous hypotheses, building logic, and implementing technologies with a few documentations. Luckily, our team aced the whole process and provided the client with with a working, competitive app.
  The final version of an app provided users with an exceptional user interface that is easy and fun to use. It combined all the social network essentials: high-quality video & audio chats, newsfeed, and support for promising creators. We are proud the app got universal acclaim from users even if it was delivered in a short amount of time.
  Dollar Shave Club
  Client:
  Dollar Shave Club is a US-based men's lifestyle company that aims to take personal grooming to the next level. Far from conventional online retail stores, it provides personal delivery of razor blades and other personal grooming products.
  Challenge: Our task was to create a top-notch retail app with a number of complex functionality such as online payments and UI/UX elements that weren’t implemented by default for Android platform. In addition, the complex backend needed to be integrated.
  Solution:
  We’ve designed and developed a custom solution with unique UI elements and breakthrough frameworks for model object animation. The application has already been installed over 3900 times, expanding the customer’s business.
  Rently
  Client:
  Rently is a real estate company that solves this problem of showing multiple properties for buyers by introducing a fully IoT-powered showing process via Smart Lockbox technology.
  Everything is connected through a robust real estate mobile app that lists all the properties for potential tenants and schedules new viewings.
  Challenge:
  When the team at Rently reached out to us, they had decided to obtain an outsider perspective and make positive changes to drive the growth rates even further.
  Our mission was to rethink the user paths within the app and come up with a fresh visual appearance. One of the key challenges was to keep the old and familiar brand identity that had amassed its fan base and present it in a new light.
  Solution:
  We've developed an enhanced set of visuals based on the blue and orange hues that dominate the original pallet — complemented by contemporary white-grey background themes that give Rently a cozy feel it has today.
  Considering that Rently is a real estate management solution, then security is one of the key areas that one has to account for. It has to do both with the personal information and integrity of the property that's in question.
  That being said, the registration process the user had to undergo with the previous version of the app was overly complicated for the given set of purposes.
  Our design and developers team had created a more streamlined registration process with fewer steps. This new flow had provided enough protection without suppressing the adoption due to its difficulty.
  Overall, due to our experience, we've come up with a new UX map and used it to alter major parts in the previous design, achieving a much more refined product in the output.
  Floorwatch
  Client:
  Floorwatch is a young yet ambitious start-up, bringing the new vision of services provision for all the participants of the process. Customers get help in just couple clicks at their smartphones, Sales Associates can help in the most time saving way, General Managers get valuable insights and statistics from any location.
  Challenge: Our goal was to create a unique retail solution, which would revolutionize experience of communication between shop employees and customers, at the same time bringing value to stakeholders and decision makers of retail networks.
  Solution:
  Being excited with the idea, we work together with our client at all the stages of product development and were looking for the perfect solutions, that would be convenient for all the users and Administrator.
  The ecommerce app was developed for Android or iOS platforms and is free of charge to download. With it, you can just tap a button and “send up a flare” to get help in the store without utilizing any extra tech.
  It simply places a virtual geofence at 57000 retail locations that work with the app in the US.
  You can also “call for help” when there is no associate logged in and using the app. Customers can also get all the contact info by simply clicking on the store button in the app.
  For retailers, the advantages are similarly great. You can request that your salespeople on the floor download the app on their phones to find the shoppers that really want to make a purchase the very instant they need it.
  Managers, in turn, get the data on their Floorwatch web ecommerce platform based on 100% accurate personal experiences gathered by the mobile app. Having accurate minute-by-minute data in an easily comprehensible form lets management improve customer service and sales rates.
  HIPAA Compliant Telemedicine Platform
  Client:
  HIPAA Compliant Telemedicine Platform is a brand new web communications and video conferencing application for accessible healthcare and medical advice.
  Created by a startup company from the US, it offers a new medium for online interaction between physicians and patients.
  Challenge:
  HIPAA Video was originally planned as the ultimate communications platform.
  To this end, our UX/UI designers had to create efficient user flows that combined texting, scheduling, and other high-value features into a convenient healthcare application.
  To enable HIPAA Video for medical use, we've had to ensure that the product corresponded to the global standards for healthcare applications' data privacy and security.
  Solution:
  We've built a robust web tech health application that shows great output in all browsers.
  With HIPAA Video, physicians can now organize appointments as patients, on the other hand, easily have all the needed means to consult their doctors and get all message exchange documented, stored, and easily available.
  A top of this, the flagship feature, our conferencing setup, now offers a full-on live video exchange. Our WebRTC know-how now lets us create a multi-peer video connection.
  Thanks to awesome encoder implementations, effective echo cancellation, and browser support, our developers have managed to devise a supreme video-streaming solution.
  Our developers have encrypted all messaging and video data exchange. We have implemented TSL, TDL, and Role-based Authorization for app entry to ensure the sensitive personal data exchange is fully secure.
  The product is a unique standalone cloud-based communications platform, compliant with HIPAA and European Health Security norms and widely adopted all over the world.
  The Locum App
  Client:
  Locum is a UK company that offers a mobile job recruitment platform for pharmacies and pharmacists in the UK market.
  It connects pharmacies and pharmacists in the UK and makes the staffing process faster and more effective.
  Challenge:
  We dealt with auditing and fixing existing iOS, Android & web Locum apps to release bug-free versions with new features like easy registration process, account history, filtering options, booking functionalities, smooth payment. Now we continue building a clear architecture and rethinking the UX of the apps to make the solution even more applicable.
  Solution:
  Locum app works as a mobile job recruitment platform for pharmacies and pharmacists in the UK and allows them to post and apply to jobs in this industry.
  TempTribe
  Client:
  Temptribe is a leading staffing & recruiting agency in the UK hospitality market.
  Challenge:
  We needed to overcome the long-time and inefficient recruiting processes in the hospitality and event organizations markets. Together we put our efforts into developing tech recruiting solutions for clients' specific needs.
  Solution:
  We developed easy-to-use Android and iOS mobile platforms for applying for a suitable job and a web-based platform for Temtribe managers' internal usage. The app has a wide range of features such as:
  a search for a shift with many filters;
  shift details with a one-click booking;
  map integration with directions to shift place;
  calendar synchronization;
  custom notifications;
  profile history;
  availability to get paid for work.
  They are all aligned with user-centered UX. Hence, thanks to that all, the Temptribe tech solution transforms a hospitality recruiting process, making it easier and more effective than ever before.
  Hollar
  Client:
  Hollar is an outstanding destination for mobile shoppers that need cool products at the right price. The deals on offer start at just $1. The online shop features thousands of quality products handpicked by their team: household essentials, toys and electronics, beauty products, apparel, and more. Hollar's mission is to offer its customers a seamless experience of joy in discovering great shopping deals.
  Challenge:
  Hollar's project aims to create a price-busting mobile app on Android and iOS in cooperation with a US-based team of in-house developers. We needed to offer an easy-to-use mobile retail app that helps shoppers save money on their household budgets. The company requested a functional app that integrates all supported online payment systems while ensuring proper UI/UX for buyers across platforms. Softermii had to offer a large team of senior developers for both backend and frontend and ensure results in a timely and cost-effective manner.
  Solution:
  Softermii co-developed a free-to-download app for iOS and Android. We ensured shoppers get push notifications with updates on Hollar "wow offers" like the $2 Deals Galore. That helped increase quarterly sales by 35%. We've implemented unique UX and breakthrough frameworks for the best shopping experience. The app received hundreds of 5-star ratings putting Hollar among the top e-shopping providers. As a result, Hollar management is highly satisfied with our refactoring of the old functionality and speed of development.
  MedRealtime
  Client:
  MedRealtime App is a cost & time-savvy telemedicine solution that offers a great possibility for doctors to extend their medical practice with real-time video consultations with their patients worldwide.
  Challenge:
  Telehealth platform needed to complete a range of online medicine challenges with its handy functionalities as messaging, video chatting, booking, easy user s' panel, and relevant searching options.
  Solution:
  We've implemented all required functionalities and features in the app, ensuring it works smoothly. Besides, the app ensures the safety and security of patients' data according to data protection regulations.
  For now, MedRealtime App allows doctors to extend their medical practice and transform it into digital health by conducting real-time video consultations with their patients from any place on the globe.
  RadPad
  Client:
  RadPad is an end-to-end platform for landlords and renters. It features over a million apartments, condos, and houses in Los Angeles and New York City and is updated daily. The app requires property owners to confirm their identity and update the listings regularly.
  Challenge:
  The project required the integration of third-party libraries and SDKs for features like event tracking, analytics, customer support, social networks, and scanning credit cards. We also aimed to create custom UI/UX elements and renovate the app customers' credit reports with Android Pay.
  Solution:
  Despite the complexity of integrations, we created an app with real-time data and easy flow. The smooth payment process helped the client increase their revenue. The app has been mentioned as one of the Top 10 Best New Apps for the past two years.
  LJ Hooker Avnu
  Client:
  The client, LJ Hooker Avnu, Australian real estate agency with over 90 years experience in this business
  Challenge:
  The client came up with the idea of PropTech solution for the real estate industry. We set up a purpose to create a software that should help to overcome a problem with long-time & costly process of property selling for buyers and for agents both.
  Description:
  We fixed and release a new version for LJ Hooker Avnu smart mobile platform that allows managing all selling process easily, effectively, transparently.
  App has a smooth registration as an agent or vendor, easy account management, access to real-time reports&analytics on the campaign performance & progress streamlining the activities your agent performs on every step and sending custom notifications about that.
  Besides, the app has a few other functions like being secured storage of the data and documentation on all your transactions on the campaign and being a messenger platform to chat with the agent.
  Thanks to these vital features, the app creates a smarter and faster experience while selling your home keeping the vendor control over the campaign but helping agent to optimize its performance.
  JibJab
  Client:
  JibJab is a digital media company with a goal to make funny pictures, GIFs and videos worth sharing online.
  Challenge:
  Re-create JibJab’s functionality and intuitive design in the Mobile app. The challenge was in enabling users to seamlessly create funny content on their smartphones and share it with their friends and family.
  Converting using from web to mobile was JibJab’s primary goal and to achieve high mobile app downloads and good retention rates for iOS and Android.
  The last big chunk of work we had to do was in rewriting the renderer because in the current implementation there was a problem of video and mask mismatch.
  Solution:
  The work was practically completed and successful. Initially, it was not possible to obtain the value of the frame rate of the video from the video file adequately on all types of devices.
  We redesigned a native app and redeveloped its core functionality we strived to boost the core brand experience.
  We added the following features to the app:
  Easily connect the app with all major social media or email
  Instant selfie snap to use in funny GIFs and videos
  Straightforward access to the pictures of your friend’s faces to easily create animation
  Provide proper levels of synchronization when creating new animations
  One-click sharing of JibJab app with friends to install on their mobile devices, and more.
  By updating their product, we were able to push the company’s public image and the app was written about in USA Today and TechCruch. The more important thing is that the app has an average 4.5-star rating on App Store and Play Market with 3500+ reviews on each.
  Cococure
  Client:
  Cococure is a networking app for Africans in Great Britain. It connects people that attend events in the same location and lets them chat after they connect. Aside from being a networking tool, Cococure also works as an event ticketing platform.
  Challenge:
  Typical networking instruments such as chat, matching, and referral credits needed to be seamlessly connected with event industry functionality (managing photos, tagging, buying tickets, and geolocation). Additionally, it was important to protect personal data.
  Solution:
  With up to 5000 downloads from Google Play, Cococure has the acclaim of a top mashup for events in London and a network for meeting new people across Great Britain. Thousands of people are now a swipe away from a lost friend, a new connection or a business partner.
  AudioBridge
  Client:
  Our client is a leading US music agency.
  Challenge:
  The client was going to bring in the life the idea of an exceptional tool for music multi-track collaboration on mobile. The platform was needed to be developed as songs recording in one click and easy music editing tool between team members.
  Solution:
  Our team developed the app with an intuitive interface and practical UX that allows you to invite other collaborators, to message them through chatroom integration. The platform synchronizes music edits across all devices in collaboration.
  Besides, the app provides you with fascinating music live editing features like music trimmer, volume adjustments, tagging track content to easily back to it later, creating transitions between already recorded tracks. ﻿In results, the app gets all required features to be considered as a top music editing tool for mobile devices.
  CryptoRun
  Client:
  Cryptorun is a revolutionary cryptocurrency betting platform providing high speed & security of data.
  Challenge:
  We needed to rebuild and redesign the platform to deliver an astonishing crypto gambling experience involving users in competition between them
  Solution:
  Our team developed a cryptocurrency betting platform with secured & fast performance and gamification in UX.
  The final Cryptorun application is the result of our work entire front-end redevelopment and backend code refactoring and further design updates.
  The app complies with all security standards for obtaining a gambling license.
  Proper
  Client:
  Proper is a new communications platform created to reinvent rental property management and make it much more streamlined.
  Challenge:
  The main challenge was to unite three parties, each having its own unique role and thus a set of functions they would use to fulfill their specific goals.
  All these functions took iterations upon iterations to come up with a viable UX and UI which pushed our designers and product managers to think far out of the box.
  Solution:
  We have delivered a fluid mobile app that makes tenant/landlord relationship much less complicated.
  We've prepared native versions for Android and iOS which make all in-app actions extra smooth.
  We designed and built 3 separate roles within the app:
  Tenants:
  Taking images and sending maintenance requests to their landlords
  Talking to contractors and landlords directly from a single hub
  Tracking the job progress and discussing it on the fly
  Landlords:
  Sending maintenance requests with attachments to contractors
  Staying up to date with the progress – no need for phone call follow-ups
  Supervising multiple maintenance requests across multiple property locations
  Selecting and adding contractors to a unified database
  Processing invoices upon completed work orders
  Contractors:
  Managing their work with efficiency by talking to the tenants and landlords directly
  Updating work progress via file sharing and corroborating completed work with images
  Itemizing expenses and issuing invoices with email confirmations upon job completion
  ExtoBit
  Client:
  EXtoBit is an innovative & lightspeed cryptocurrency exchanger. The exchange platform allows hyper-quick transactions with a high degree of convenience for its users.
  Description:
  EXtoBit is the results of applying the best standards of cryptocurrency exchange development.
  The platform handles synchronized & encrypted data transfers and ensures easy account management due to meaningful UI/UX & smooth payment.
  DronBase
  Client:
  DronBase is the first US network of drones pilots that proposes professional drones services.
  Challenge:
  The client came to us with the idea of the first network of drone pilots development. There is a high demand for aerial photos often needed for a lot of industries like real estate, insurance, construction, logistics, etc. The app should solve this problem and connect drones' operators and businesses owners providing them with quickly aerial images or video of required objects.
  Solution:
  We developed a mobile application that is a smart network for drones pilots interested in making money while flying drone. With that purposes, the app has the next functionalities including profile management, onboarding process, missions booking, scheduling & streamlining of their workflow, uploading your shots and getting paid for that right in the app.
  That all helps to transform the app idea in the first base of drones professional services.
  NearPharmacy
  Client:
  NearPharmacy, pharmaceutical company, had an idea to create a pharma retail platform that transforms the entire pharmaceutical industry moving drug stores on the mobiles.
  Such healthcare ecommerce solution should be able to solve any urgent customers needs in some medicine and get it to your home just in a few clicks at any time.
  Description:
  To meet client's needs our team developed a web and mobile app that provides users with the possibility to buy needed medicine at convenient locations and affordable prices. Medical software allows you to compare prices in different pharmacies, set up custom reminders, book and order delivery all needed pharma products.
  Within the web platform, pharmacists get access to online store dashboard that allows them to manage inventory, check statistics and set up discounts. Hence, such a solution is a real win-win for customers and pharma retails both.
  Tapify
  Client:
  Tapify, growing startup in finance and payments industries from Australia, had a need to realize the idea of mobile app for instant and secure money transfer between family or friend.
  Challenge:
  We had to develop a high-performed mobile solution for money transfer and easy payments for services or in store without card or cash.
  Challenge:
  We build iOS and Android mobile fintech solution for easy and secure money transfer with a high level of data protection on any transaction in app.
  Within the platform users can easily pay or share money, create a split bill and pay for friends' food or drink, book tickets, rent some services for free.
  Besides, Tapify effectively works as a digital mobile wallet in the stores where it's accepted and has own reward system engaging users to be active. Hence, this savvy tech solution created the advanced but handy money transfer and cashless payment mobile system making our lives easier.
  Universal World Passport
  Client:
  TravelWorldPassport is an Australian travel startup that got the idea to put your travel memories into a digital personal visual journey just on your smartphone.
  Challenge:
  We needed to develop the platform to allow users to turn every picture into a unique stamp.
  Solution:
  Our team developed the app to upload your photo, add special overlay and caption, and get an awesome travel stamp based on your pic.
  Besides, you can tag your location, feeling, or friends on your stamp, share it with others, and even get special coins and win the prizes after joining the monthly network competition.
  If it's not enough for you, a smooth payment process allows you to easily order printed copies of the cards in the app straight to your home address.
  ConvertKit
  Challenge:
  ConvertKit is marketing agency willing to create email marketing software with high automation and optimization functions besides with clear interface.
  Challenge:
  We needed to build a robust all-in-one marketing web-based software while maintaining a high perfomance and custom functional UI/UX.
  Description:
  Our team developed a web-based platform for email marketing campaigns creation, management, and optimization.
  ﻿ConvertKit tool provides with functions like creation & customization of website embedded forms, text-based emails creation & campaigns management with tags and segments to build highly target audiences based on their interests, location, occupation to deliver the tailored message.
  The software allows the user to build even landing page and optimize it to conversions.
  Besides that, tools provide the option to integrate RSS feed to send weekly blog posts, similarly as integrations with Zapier, Shopify, Woocommerce, WordPress, RightMessage, LeadPages, Teachable, and other platforms to make email marketing simple and profitable for any business
  BeMyGuest
  Client:
  BeMyGuest is a dating company with a unique idea of connecting people with common interests for places based in Montreal, Canada.
  Challenge:
  The client had an idea to create a unique free dating service for women and men who share common interests and like the same place and events. The app needed to meet the concept of matching two people if they like the same public place as you.
  Solution:
  We created the Android and iOS application with functional UX involving a smooth registration, easy profile management with photo uploading, and adding your favorite places.
  The app allows you to benefit from such features as advanced search, sending or requesting invitations, unlimited chatting, adding liked profiles to your favorite's list.
  Thanks to the unique concept, handy functionalities, with a brand new user interface, the dating network gets high popularity and positive users' feedback.
  Dog Vacay
  Client:
  DogVacay is an online community connecting pet owners with over 20,000 five-star-rated sitters across the U.S. and Canada. Reservations are available for various pets and include premium pet insurance, 24/7 customer support, and daily photo updates.
  Challenge:
  The app needed to have all the website's complex functionality for booking, sitter rating, and online communication. Geolocation was added for users to find the nearest pet sitters easily. Thanks to our UI/UX experience, we supported a smooth app's flow with clear code.
  Solution:
  The app has been downloaded over 50000 times and rated 991 times. It was featured at TechCrunch, Adweek, AppAdvice, and TravelandLeisure as 'the Airbnb for pets' that 'gives peace of mind to dog owners.
  Dropin
  Client: DropIn is a remote video inspection platform initially started for the insurance industry. It works like a sort of ‘live streaming Uber’: insurance professional can get Droperators to stream video from any location, thereby documenting property damage in real time.
  Challenge:
  Video streaming is relatively easy when the quality is not an issue; however, it is quite challenging to stream HQ videos when troubles with internet connection set in. We’ve used the cutting edge video compression and broadcast systems to tackle the problem.
  Solution: Throughout 2016, DropIn has gained the reputation of an efficient smart solution for insurance industry and repair network operations. It was featured in The Wall Street Journal, TechCrunch, CNBC, and Entrepreneur Magazine.
  Farelogix tickets provider for Janbala
  Client:
  Farelogix is a commerce gateway for airlines that lets them create and deliver personalized offers. Janbala is a booking service that offers immersing traveling experience, from the best routes to the opportunities of supporting local communities. Problem:
  Systematic integration between the two services was needed. We also had to add the functionality for purchasing tickets (Ameican Airlines), scheduling, building the shortest routes with little to no transitions, and ordering meals for flights.
  Solution: The system was fully developed from scratch in three months with all the functionality that was required. Not only could users book tickets but also choose the exact seats. The American Airlines certification was passed in only two weeks.
  SWIPELEAGUE
  Client:
  SwipeLeague is a creative project, combining functionality of sports betting and a social network, which makes it twice more exciting than the two competing areas, but also doubles the functionality complexity. We were excited to think out this challenging combination. Problem:
  Our client already had the concept and first version of SwipeLeague when we started work together, the app not only offered the list of football matches to make bets on, but also entertained users with possibilities to follow and challenge others.
  Solution: In the process of development Softermii put together all the experience from related spheres and came up with suggestions on UI/UX, Mobile apps functionality, product Administration flow on Web and its automation, which resulted in a smooth a captivating experience.
  Reviews
  4.9
  4.916665
  24 reviews
  Submit Review
  Sort by
  Relevance Most Recent Rating: high to low Rating: low to high
  $50,000 to $199,999 (9) $10,000 to $49,999 (5) $200,000 to $999,999 (5) Confidential (4) Less than $10,000 (1)
  Development (12) Mobile App Development (7) Custom Software Development (3) Staff Augmentation (2) UI/UX Design (2) BPO (1)
  Phone Interview (22) Online Review (2)
  Apply
  Clear all
  Staff Augmentation BPO
  Oct 29, 2021
  the project
  Dev Staff Aug & Customer Support for Mktg & Advertising Firm
  "Trust Softermii and their experience because they have your best interests at heart."
  Staff Augmentation BPO
  Confidential
  July 2020 - Ongoing
  see more
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  5.0
  Willing to refer:
  5.0
  The Project
  Confidential
  Jul. 2020 - Ongoing
  Project summary:
  Softermii provides development resources that are working to complete a marketing and advertising firm's platform. The team continues to finish the platform and is providing 24/7 customer support services.
  The Reviewer
  1-10 Employees
  Shaun
  Founder, Mktg & Advertising Company
  Verified
  the review
  "Trust Softermii and their experience because they have your best interests at heart."
  Oct 29, 2021
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  5.0
  Willing to refer:
  5.0
  The Review
  Feedback summary:
  The client is impressed with Softermii's strong development and customer support skills. Accessible and transparent, the team's understanding of the client's business and goals have been key to their success. They also give excellent suggestions. Overall, they're reliable, honest, and helpful.
  the reviewer
  Founder, Mktg & Advertising Company
  Shaun
  Advertising & Marketing
  1-10 Employees
  Phone Interview A Clutch analyst personally interviewed this client over the phone.
  Verified
  the review
  Background
  Challenge
  Solution
  Results
  Ratings
  A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
  BACKGROUND
  Introduce your business and what you do there.
  I have a software social media business, and we offer productivity tools that help people with their social media needs.
  OPPORTUNITY / CHALLENGE
  What challenge were you trying to address with Softermii?
  I already had a platform prior to approaching Softermii, but the main reason why we approached them was to help us scale our development team. Another reason for that was because I worked alone and my business had been rapidly growing since 2020. As a result, we needed to modernize our software.
  SOLUTION
  What was the scope of their involvement?
  We started the engagement by briefing Softermii with our project, and we shared what we were looking to achieve. During that time, I spoke with their business analysts, architectural developers, and other people on how to scale the platform. After that, the Softermii team advised me on the best course of action — and that was to build our AWS platform from scratch so that it could have brand new code and better scalability. Overall, their recommendations were meant to improve our system.
  Softermii then put together a team that is now helping us complete the platform. One of the features they’re working on is the server management feature for our media files — where we could place all of our documents, pictures, or video files. They're integrating task automation, enabling computing heavy tasks to be implemented, and connecting social media working sites on the platform, too.
  Their goal is to help us have 100,000 users that could efficiently use our platform and are empowered to effectively schedule their posts. The other objective is to increase the number of our active users in the end while allowing a lot of moving pieces to be changed easily.
  On the design part, I’ve provided Softermii with some of my ideas, and I’ve worked with their product designer to flesh out the project’s UI/UX design details. In the end, they’ve enhanced and utilized my designs on Adobe XD. They’ve also assisted in hiring customer support people to help me in my business — in order to keep things growing while we’re developing the new software. Four people are currently supporting us 24/7.
  What is the team composition?
  We work with around 12 people on the development side, including product designers, front- and backend developers, business analysts, and project managers. We also collaborate with four people on their customer support side.
  How did you come to work with Softermii?
  I needed to work with a team that had experience in the technology industry, specifically in the SaaS industry. We also wanted to work with a company that had experience building apps. What stood out the most when we were looking at Softermii was their great track record. I saw reviews from other business owners similar to myself that were very relatable. When I contacted them and spoke to them, they knew what they were talking about and they showed extensively that they could be trusted.
  What is the status of this engagement?
  We started working together in July 2020, and we continue to collaborate.
  RESULTS & FEEDBACK
  What evidence can you share that demonstrates the impact of the engagement?
  The platform they’re developing has been working pretty well, and we’re happy with the direction of our engagement. If I have to rate them, I’d give them a perfect score. In fact, once they’re done with our project, we’re looking to ask for their help for system maintenance and updates.
  I’ve been very fortunate to work with Softermii because we have a real partnership; they’re very understanding, and they’ve been very helpful. On top of that, they understand where I am as a businessman, as a business owner, and as a startup. I really enjoy working with them because they have great customer service.
  In fact, I had no complaints about the advice they gave me; their recommendations made sense and it helped us have a fresh perspective on what we needed to do. Before working with Softermii, I worked with two other companies and it didn’t work out so well. That’s why the most difficult part in business would be hiring the right people.
  How did Softermii perform from a project management standpoint?
  Their project management process is great, and they have been good at meeting deadlines. They’re also very transparent and honest in sharing how much time they need to finish our deliverables — for the most part, they’ve been very accurate on this part, too.
  I work remotely and even though I travel a lot, I contact them even during crazy hours. The team’s communication is always on point. We have a pretty strong relationship and I’ve met them a few times in person, and I’m excited to meet them again soon. In fact, I’ve been to Ukraine a couple of times, and they’ve helped me with my accommodations and everything else.
  What did you find most impressive about them?
  Being able to speak with their developers and project managers has been impressive. We don’t feel like a cash cow to them or just another client. They make us feel really important, and they speak good English, too. On top of that, when I speak to them and present my requests and demands, they always do their best to accommodate them.
  Are there any areas they could improve?
  I don’t have anything on the top of my head. I’m very satisfied with Softermii’s services.
  Do you have any advice for potential customers?
  Trust Softermii and their experience because they have your best interests at heart. Listen to their recommendations so that you could save a lot of time since they have a lot of experience working with big projects.
  5.0
  Overall Score
  5.0 Scheduling
  ON TIME / DEADLINES
  5.0 Cost
  Value / within estimates
  5.0 Quality
  Service & deliverables
  5.0 NPS
  Willing to refer
  Staff Augmentation Custom Software Development
  May 18, 2021
  the project
  Staff Augmentation for Insurance Platform
  "I treat them as though they are my employees. Softermii’s team is very responsive to the way I want to work."
  Staff Augmentation Custom Software Development
  $200,000 to $999,999
  Dec. 2019 - Ongoing
  see more
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  4.5
  Cost:
  5.0
  Willing to refer:
  5.0
  The Project
  $200,000 to $999,999
  Dec. 2019 - Ongoing
  Project summary:
  Softermii provides outsourced developers for their client. The resources work with a number of technologies including Node.js, AWS, React, and more.
  The Reviewer
  51-200 Employees
  Israel
  Nimrod Perez
  CTO, Wobi
  Verified
  the review
  "I treat them as though they are my employees. Softermii’s team is very responsive to the way I want to work."
  May 18, 2021
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  4.5
  Cost:
  5.0
  Willing to refer:
  5.0
  The Review
  Feedback summary:
  Flexible and responsive, Softermii supports smooth integration of their resources with existing development teams. The client praises management for their support in finding the right developers and open communication. Future customers can expect an industry-leading team with low turnover.
  the reviewer
  CTO, Wobi
  Nimrod Perez
  Software
  51-200 Employees
  Israel
  Phone Interview A Clutch analyst personally interviewed this client over the phone.
  Verified
  the review
  Background
  Challenge
  Solution
  Results
  Ratings
  A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
  BACKGROUND
  Introduce your business and what you do there.
  I am the CTO of Wobi, an insurance comparison engine. We operate exclusively in Israel right now.
  OPPORTUNITY / CHALLENGE
  What challenge were you trying to address with Softermii?
  We have a development team, but to reduce costs and to have a large enough team, we chose to hire an outsourced solution.
  SOLUTION
  What was the scope of their involvement?
  They work on our system, doing DevOps work and front- and backend development. The main technologies they use are Node.js, AWS, React, but there are a lot more.
  What is the team composition?
  My main point of contact is Slava (Co-Founder & Director). We had four developers working for us, but there are currently three.
  How did you come to work with Softermii?
  In general, hiring domestic developers in Israel is more expensive than hiring outsourced developers. I’ve worked with developers from Ukraine before, so when I chose to look for an outsourced firm, I went to meet a few companies in Kyiv.
  Out of all the people that I met, Slava had good chemistry with me, and I believed that he and his company could deliver what they promised. I am very pleased and will continue working with them.
  How much have you invested in them?
  We’ve spent around $300,000–$400,000 USD.
  What is the status of this engagement?
  We began the project in December 2019, and we are still working together.
  RESULTS & FEEDBACK
  What evidence can you share that demonstrates the impact of the engagement?
  We’ve only had one issue where a developer wasn’t delivering what we wanted. Softermii relayed that information to the individual and then let us decide what we wanted to do. They were very transparent, offered their opinion, and then cooperated with what I decided to do.
  A few months ago, we were struggling to hire developers, and I couldn’t understand the issue. We had a big discussion about the market, Softermii’s position, and how we can improve the hiring process. Again, they were very transparent, and the discussion was very good. Slava and the team were very cooperative. I am very pleased with them.
  How did Softermii perform from a project management standpoint?
  We give them access to all the tools that we use internally, including Jira for managing the project. They participate in our daily status meetings and are integrated into our Slack system. They’re like an extension of our team.
  What did you find most impressive about them?
  While most companies turn to vendors like Softermii because they don’t have internal development teams, I had an internal team, so they became part of mine. I treat them as though they are my employees. Softermii’s team is very responsive to the way I want to work.
  I have experience working with other companies, and Softermii excels at recruiting. They’ve brought in some amazing developers. Beyond that, Slava is a great resource. He’s very responsive and does his best to keep me and my organization pleased. You can’t ask for anything more.
  Are there any areas they could improve?
  It isn’t easy to keep developer turnover low in a competitive market, and from experience, Softermii is pretty good at it. Their reach is great in terms of finding new developers and keeping them with inducements beyond salary. I’m fairly pleased, and they’ve done a really good job.
  Do you have any advice for potential customers?
  The only advice I can give is that you should talk to Slava — he’s great. Besides that, working with Softermii is a good idea. I don’t think anyone will be disappointed.
  5.0
  Overall Score
  4.5 Scheduling
  ON TIME / DEADLINES
  5.0 Cost
  Value / within estimates
  5.0 Quality
  Service & deliverables
  5.0 NPS
  Willing to refer
  I’ve already recommended them.
  Development Custom Software Development
  May 17, 2021
  the project
  Virtual Event Platform Development for Event Company
  "No one else can provide this kind of response. They’re very reliable."
  Development Custom Software Development
  $200,000 to $999,999
  Aug. 2020 - Ongoing
  see more
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  4.5
  Willing to refer:
  5.0
  The Project
  $200,000 to $999,999
  Aug. 2020 - Ongoing
  Project summary:
  Softermii is developing a custom virtual platform for an event planning company. They’ve enhanced features and functionality to create an experience that substitutes physical events due to COVID-19.
  The Reviewer
  11-50 Employees
  Dubai, United Arab Emirates
  Walid Farghal
  CEO, Strategic AE Holding
  Verified
  the review
  "No one else can provide this kind of response. They’re very reliable."
  May 17, 2021
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  4.5
  Willing to refer:
  5.0
  The Review
  Feedback summary:
  Surpassing expectations, the platform was delivered at a 95% completion for the main event in October. Softermii’s team is extremely responsive, and they provide full support and high-quality deliverables in a timely manner. The client is now engaged with them with a new app development project.
  the reviewer
  CEO, Strategic AE Holding
  Walid Farghal
  Other Industry
  11-50 Employees
  Dubai, United Arab Emirates
  Phone Interview A Clutch analyst personally interviewed this client over the phone.
  Verified
  the review
  Background
  Challenge
  Solution
  Results
  Ratings
  A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
  BACKGROUND
  Introduce your business and what you do there.
  I’m the chairman of the Board of Directors for a new startup company based in Dubai. We organize events and focus on online virtual events. We work internationally in many different markets, and we have clients in Mexico, Africa, and the Middle East.
  OPPORTUNITY / CHALLENGE
  What challenge were you trying to address with Softermii?
  We’re event organizers by default, and we’ve been organizing physical events for 20 years now.
  When the pandemic started, we were looking for a way to imitate a physical event and create a totally different experience. Thus, we searched for a company that could develop our main platform from scratch based on their experience and knowledge.
  SOLUTION
  What was the scope of their involvement?
  We had the requirements for an event that would happen at the end of October when we started dealing with Softermii. Their team has supported us and completed all the requirements on time.
  We have a website, a platform, and two URLs. At that time, our platform was very basic in terms of the auditorium to show the speakers and exhibitors, so they’ve enhanced features and functionalities based on our experience in the event industry. We’ve added more functionality to create multi-buildings.
  For example, the platform includes 15 buildings, and each building supports a dedicated activity. We have the main networking function of the platform, chat, video calls, and group chats and video calls. We’ve also created a digital business card to enable the participants to exchange business cards, as well as the ability to take digital notes on each of them. We’ve developed the video engine, which helps us do the onboarding for the speaker through the platform itself. We don’t have to go through any third-party application.
  After completing three months of work, we’ve enhanced the complete process of development and QA. After another three months, we’ve done additional enhancements on it, so we’re now 100% on the right track. In the past, it might have been a little difficult or complicated for the team, but now everything is going very smoothly — we understand what we need and everything is delivered on time.
  What is the team composition?
  There are almost nine people working on this project. We’ve worked with an account manager, a project manager, a QA team, and some DevOps. We’ve also worked with five developers — two frontend, two backend, and one full-stack.
  How did you come to work with Softermii?
  We went through a research process from the start of the pandemic, and we shortlisted three companies. After meeting and interviewing them, as well as seeing their proposal, we shortlisted Softermii to be our main development house.
  How much have you invested in them?
  We’ve spent nearly $650,000.
  What is the status of this engagement?
  The relationship started in August 2020, and it's ongoing.
  RESULTS & FEEDBACK
  What evidence can you share that demonstrates the impact of the engagement?
  Our mega event was held in October before we started commercializing the platform to other countries. We succeeded at delivering 95% of the tasks required before the event date. This was a very high percentage compared to our expectations. The team worked extra hard to make sure that they delivered those tasks on time.
  Furthermore, we’re very close to completing a real hybrid solution that offers a different experience from Zoom or any other platform. Our solution facilitates physical and online participants to be together and network in a safe environment. We’ve also started to implement our AI engine, which will help in the matchmaking service between all of the systems.
  There’s a team in charge of live events, and if we face any technical issues during one, within 15 minutes maximum, they will solve the problem. We don’t have to wait hours. This level of support is very important and much required in our business. The clients appreciate this and the service that we provide them.
  Also, we’ve started to develop a new application from scratch because of the quality work that they’re delivering.
  How did Softermii perform from a project management standpoint?
  For project management, we use Jira and Confluence to track the tasks, issues, and bugs. There is a time zone difference from the Softermii team, but they give us full support even on weekends. We have meetings to decide on the sprints that are ongoing for the upcoming week.
  We follow a workflow internally, and we’ve agreed on that process and those protocols to develop the features and make sure that QA is working on testing before we deploy it to live production.
  What did you find most impressive about them?
  Their response time is really impressive. We had an event in Mexico City, and we had an issue because the number of people on the platform exceeded our expectations. The platform went down completely because we were expecting 5,000 and we ended up with 12,000 people. Within 15 minutes, it was back up and running. No one else can provide this kind of response. They’re very reliable.
  Are there any areas they could improve?
  We completely understand that to get high-quality service, you have to pay a premium quote. We’re also 100% sure that we’re getting a quality of service that matches our client’s requirements, but just as with any client and supplier relationship, we would like them to improve the rate.
  Do you have any advice for potential customers?
  To get the highest client engagement, you have to understand the mentality and culture of your client very well. If you have a clear understanding of the product that you’re developing and you’re able to transfer the knowledge, business analysis, and requirements to the developers in an easy way, you’ll get a product that completely matches the market requirements.
  On the other hand, if you don’t understand the business model that you’re working on and you try to develop a product, you will fail. We always try to advance the development to make sure that we’re matching the latest trends in the market due to the COVID-19 restrictions. We’ve developed the hybrid solution to match everything that’s currently happening, especially in Dubai.
  5.0
  Overall Score
  5.0 Scheduling
  ON TIME / DEADLINES
  4.5 Cost
  Value / within estimates
  5.0 Quality
  Service & deliverables
  5.0 NPS
  Willing to refer
  UI/UX Design
  May 6, 2021
  the project
  UI/UX for Real Estate Solutions Company
  "They're proficient from both a technical and commercial standpoint."
  UI/UX Design
  $10,000 to $49,999
  Mar. - Apr. 2021
  see more
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  4.0
  Willing to refer:
  5.0
  The Project
  $10,000 to $49,999
  Mar. - Apr. 2021
  Project summary:
  Softermii provided UI/UX design services to a real estate solutions company. They developed the initial wireframes for the prototype of a holistic real estate database.
  The Reviewer
  1-10 Employees
  Bahrain
  Muna Al Hashemi
  Director, Ilandinnovation W.L.L
  Verified
  the review
  "They're proficient from both a technical and commercial standpoint."
  May 6, 2021
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  4.0
  Willing to refer:
  5.0
  The Review
  Feedback summary:
  The team provided thoughtful suggestions that directly contributed to the project's success. Softermii's strong time management skills and high-quality work have encouraged the client to work with them on future projects. Receptive to feedback, they delivered on time and within budget.
  the reviewer
  Director, Ilandinnovation W.L.L
  Muna Al Hashemi
  Real estate
  1-10 Employees
  Bahrain
  Phone Interview A Clutch analyst personally interviewed this client over the phone.
  Verified
  the review
  Background
  Challenge
  Solution
  Results
  Ratings
  A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
  BACKGROUND
  Introduce your business and what you do there.
  I’m a founder and director of a real estate solutions startup. We are working on developing products for professionals and companies operating in Bahrain's real estate market.
  OPPORTUNITY / CHALLENGE
  What challenge were you trying to address with Softermii?
  We wanted to create a website that would solve a problem within Bahrain's real estate industry.
  SOLUTION
  What was the scope of their involvement?
  They provided wireframes and did the UI/UX for a prototype of the website. This site will serve as a holistic real estate database, including information on service providers, professional content providers, brokers, and others. Since it combines multiple solutions into one platform, it's quite a complex site.
  Starting with the discovery stage, we had several calls to discuss the problem and explore a solution. In addition to asking us questions about our business and goals, they did the research necessary to advise us on how to best approach the project. They provided with several options for how to move forward.
  What is the team composition?
  We engaged with more than six people, including the head of development, a UI/UX designer, a business process manager, and 2 or 3 others that came in to do small tasks.
  How did you come to work with Softermii?
  We did a Google search and contacted several companies. Their team made a great first impression and was extremely engaged from the start. They showed deep knowledge and experience, quickly grasping the concepts we presented. We clicked with them and were excited to begin working together.
  How much have you invested with them?
  We spent between $18,000–$20,000 with them.
  What is the status of this engagement?
  We worked on the first phase of the project from March–April 2021. We will most likely take on the next phase of this project with their team.
  RESULTS & FEEDBACK
  What evidence can you share that demonstrates the impact of the engagement?
  We haven’t launched the site commercially yet, but they've contributed thoughtful suggestions that have had a positive impact on the project. They're great with time management and produce high-quality work. Because of how satisfied we've been with their work on this project, we're exploring bringing them in on a separate project as well.
  How did Softermii perform from a project management standpoint?
  They’ve done an outstanding job. Their team gave us the opportunity to review their work and provide feedback a few times each week. After these reviews, we'd have a follow-up call with their business process manager to ensure they were meeting our requirements in a timely manner. They finished the project on budget and within the timeframe quoted. They even proposed alternative ideas to help us stay within budget while not compromising quality.
  What did you find most impressive about them?
  They're proficient from both a technical and commercial standpoint. They are organized, knowledgeable, and have a wide range of experience. Everyone we interacted with was professional.
  Are there any areas they could improve?
  No.
  Do you have any advice for potential customers?
  They work with clear schedules and charge per hour. If you want to stay within your budget, be prepared, organized, and responsive throughout the project.
  5.0
  Overall Score
  5.0 Scheduling
  ON TIME / DEADLINES
  4.0 Cost
  Value / within estimates
  5.0 Quality
  Service & deliverables
  5.0 NPS
  Willing to refer
  Mobile App Development
  Dec 8, 2020
  the project
  iOS App Dev for Real Estate Association
  “Not every development company could have executed on the same level as them.”
  Mobile App Development
  $50,000 to $199,999
  May 2019 - June 2020
  see more
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  5.0
  Willing to refer:
  5.0
  The Project
  $50,000 to $199,999
  May. 2019 - Jun. 2020
  Project summary:
  Softermii developed an iOS app with map display features for a real estate association. Users can use the platform to search for various types of housing based on location, size, and other criteria.
  The Reviewer
  11-50 Employees
  Paris, France
  Phillippe Polveche
  Director of Information Systems, Real Estate Company
  Verified
  the review
  “Not every development company could have executed on the same level as them.”
  Dec 8, 2020
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  5.0
  Willing to refer:
  5.0
  The Review
  Feedback summary:
  Although the project is currently paused, Softermii’s technical background and development skills impressed the client. They addressed all performance issues quickly and were exceptionally responsive. A hard-working and dedicated team, they worked extra hours to meet deadlines.
  the reviewer
  Director of Information Systems, Real Estate Company
  Phillippe Polveche
  Real Estate
  11-50 Employees
  Paris, France
  Phone Interview A Clutch analyst personally interviewed this client over the phone.
  Verified
  the review
  Background
  Challenge
  Solution
  Results
  Ratings
  A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
  BACKGROUND
  Introduce your business and what you do there.
  I’m the director of information systems for a nonprofit association in the real estate industry.
  In France, people looking to sell a house must sign an exclusivity contract with an agency, which stipulates that the agency has the right to share the listing with other agencies. If one of those agencies find a buyer, the commission is shared with the initial agency.
  The aim of our association is to cater to these exclusivity contracts and share them amongst agencies within relevant geographic areas. We do this through a B2B software platform, which has an iOS app for agency users. They can see all listings and pricing through it.
  OPPORTUNITY / CHALLENGE
  What challenge were you trying to address with Softermii?
  They were in charge of implementing the iOS app.
  SOLUTION
  What was the scope of their involvement?
  Based on our requirements, Softermii developed our app from scratch. The app displays a map with the locations and details of all houses, flats, and business spaces for sale. For a house, users can see the surface, number of rooms, price, and so on. Then users can search by location type, size, and other criteria.
  We share listing data only with the agencies within the area, and the seller has access to the full list of agencies that have received their listing.
  What is the team composition?
  We worked with a project manager, 2–3 software engineers, and a designer.
  How did you come to work with Softermii?
  One of our agency members was based in Ukraine, and we started working with a company there, but we quickly saw that it wasn’t going to work out.
  We wanted to find a new company in Ukraine because it would be less expensive than using a local team. One of the people we spoke with told us about Softermii. We compared their prices against their local competitors and decided to work with them because they were an affordable option.
  How much have you invested with them?
  I estimate that the development cost was around $5,000.
  What is the status of this engagement?
  We started working with Softermii in May 2019, and the project was frozen in June 2020.
  RESULTS & FEEDBACK
  What evidence can you share that demonstrates the impact of the engagement?
  We froze development on the mobile app in order to focus on the web app. However, we were still very happy with Softermii’s work. The team had a solid skillset on the technical front. They found solutions for all of our performance issues. Not every development company could have executed on the same level as them.
  How did Softermii perform from a project management standpoint?
  They had the skills we needed, were able to meet tough deadlines, and were responsive. We had some changes in the validation phase, and Softermii handled those quickly.
  We didn’t set many deadlines because we wanted to focus on building a quality product. We had one tight deadline, and it became apparent it would be very difficult to meet about two weeks beforehand.
  Softermii worked a lot of extra hours to meet that deadline, and we greatly appreciated it. As a result, we knew we could trust them in these kinds of situations.
  They’re also flexible and are willing to work on either an hourly or fixed-price model.
  What did you find most impressive about them?
  At one point, one of our developers left and we needed to find a replacement Softermii was good at finding a new resource and making the transition. We had no more than three developers on the project, so replacing one person was a big change. Even with documentation, it was like a part of the project left when that person left.
  However, Softermii ensured that the transition would go smoothly and our new developer would be just as skilled. They delivered, so we didn’t have problems stemming from this event.
  Are there any areas they could improve?
  Of course, we can’t expect that a company abroad would speak the same language as us, but it would have helped us if they had French speakers on their team. I have no comments apart from that.
  Do you have any advice for future clients of theirs?
  It’s important to learn how to work with a company outside our country, with a different culture and language. Managing a project with people working from different sites requires some initial calibration.
  5.0
  Overall Score
  5.0 Scheduling
  ON TIME / DEADLINES
  5.0 Cost
  Value / within estimates
  5.0 Quality
  Service & deliverables
  5.0 NPS
  Willing to refer
  Mobile App Development
  Dec 1, 2020
  the project
  iOS & Android App Dev for Social Media Platform
  "The quality isn’t just in Softermii’s technical capabilities — it’s in the culture of the organization."
  Mobile App Development
  $50,000 to $199,999
  June 2020 - Ongoing
  see more
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  5.0
  Willing to refer:
  5.0
  The Project
  $50,000 to $199,999
  Jun. 2020 - Ongoing
  Project summary:
  Softermii was hired to build out a social media platform. The team provided backend development services, as well as UX design and QA. They worked in React.
  The Reviewer
  1-10 Employees
  Washington, DC
  David Levine
  Founder & CEO, Scoby Social
  Verified
  the review
  "The quality isn’t just in Softermii’s technical capabilities — it’s in the culture of the organization."
  Dec 1, 2020
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  5.0
  Willing to refer:
  5.0
  The Review
  Feedback summary:
  Internal stakeholders are pleased with the app, which functions well and is now in the App Store. Throughout the collaboration, Softermii has proven to be a professional, reliable, and effective partner, integrating well with the internal team. Customers can expect a successful engagement.
  the reviewer
  Founder & CEO, Scoby Social
  David Levine
  Information technology
  1-10 Employees
  Washington, DC
  Phone Interview A Clutch analyst personally interviewed this client over the phone.
  Verified
  the review
  Background
  Challenge
  Solution
  Results
  Ratings
  A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
  BACKGROUND
  Introduce your business and what you do there.
  I’m the founder and CEO of Scoby Social, a social media platform. We just incorporated in June. The central organizing principle is live, real-time, public conversations.
  OPPORTUNITY / CHALLENGE
  What challenge were you trying to address with Softermii?
  It was clear with COVID-19, everything was moving to remote video calls. I realized what was missing was a directory to find what someone wants to join and what they care about. We needed help with development.
  SOLUTION
  What was the scope of their involvement?
  Softermii developed our iOS and Android app using React Native. The apps were in the app store in November. Now we’re working on the crowd-pleaser features that we need in order to start building users.
  We went through several iterations with the UX expert, who was very helpful. He built all kinds of flows and prototypes. I was pretty much the product owner/project manager but he was my hand who would really make it look good. The business analyst did the user flows and articulated the actual stories to put in the rapid board.
  What is the team composition?
  We worked with a frontend developer, a UX expert, a business analyst, and a project manager once the project got going. It was a small but incredibly talented and flexible team.
  How did you come to work with Softermii?
  I went on Upwork and interviewed several companies. I knew I wanted a vendor from eastern Europe because I’ve had success with eastern European development teams. I was looking for a team that had business analysts, user experience, engineering, CTO, etc. I found a bunch of good ones, and I narrowed it down to 3-4 who I thought could really do the project.
  The reason I picked Softermii was specifically because of their model. They have testers and the team that they share between projects. They also have individuals they could provide according to our needs. They had actual experience in video streaming.
  Their CTO was really good about thinking things through. They’d bring him on calls. We’d talk about different possibilities and they proposed an open-source platform we could build off of. I had a lot of confidence in their technical capabilities. The thing that really made it for me was the idea of having my own team. The people who were there are always there and they’re not going away. It’s like they’re a part of our company.
  How much have you invested with them?
  We’ve spent about $125,000.
  What is the status of this engagement?
  We started working together in June 2020 and the work is ongoing.
  RESULTS & FEEDBACK
  What evidence can you share that demonstrates the impact of the engagement?
  Softermii delivered a really robust, technically sophisticated app that integrates multi-party video conferences with social media dynamics. We thought we were going to have to hire a much bigger team, but they accomplished that with only two full-time engineers and the support of others.
  The app got through the App Store on the second pass — all the App Store asked us to do was to change some things in our terms and conditions.
  At one point, I began looking for a separate machine learning resource. I found someone I liked, and Softermii built an API for him and got him integrated. Now, they’re working together as a team.
  Something similar happened when I wanted my own full-time product manager. Now they’re just part of the team as well. The quality isn’t just in Softermii’s technical capabilities — it’s in the culture of the organization. They’re not your typical outsource firm where they write the specs and go build.
  How did Softermii perform from a project management standpoint?
  Project management is stellar. Anna (Senior Project Manager) is always available. She’s totally committed. Her reports are detailed. I feel I’m in great hands. Sometimes I’ve opened up our app in the afternoon here. She’s in Ukraine and I’ll see she’s using it at 11 PM or midnight to make sure something works for a release.
  We’re on Slack. We have daily 15-minute standups and one articulation estimation retrospective a week. The project manager is ultimately responsible for the communication and making sure things happen a particular way, but she’s part of the team like everybody else.
  What did you find most impressive about them?
  I see our engagement as outsourced development meets coworking. That blend of having our own UX specialist, business analyst, project manager, and tester that are shared with other projects plus the few people that are mine long-term is a real differentiator.
  Are there any areas they could improve?
  Some of the things I’m introducing did require a little bit of a culture shift, but everyone’s adapted really quickly. I think if they made it part of their overall culture, it could actually be a competitive advantage that gets some other customers and projects.
  Do you have any advice for potential customers?
  This is true for any outsource company. Really own your product. Use their resources in terms of the business analyst and the project manager and UX specialist. Achieving success is showing up and participating and reviewing and explaining.
  Also, get their feedback. This is the thing that surprised me most with them is how much value they actually contribute. The frontend software engineer sometimes implements things in ways that I wasn’t thinking but they’re better.
  5.0
  Overall Score They really shocked me. I’ve never had as good an outsourcing experience.
  5.0 Scheduling
  ON TIME / DEADLINES
  5.0 Cost
  Value / within estimates
  5.0 Quality
  Service & deliverables
  5.0 NPS
  Willing to refer
  UI/UX Design
  Jun 3, 2020
  the project
  Dev & UI/UX Design for Prayer Organization Platform
  “I would hire them again and again because they’re the best and most responsible workers I’ve ever hired.”
  UI/UX Design
  Less than $10,000
  Mar. 2020 - Ongoing
  see more
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  5.0
  Willing to refer:
  5.0
  The Project
  Less than $10,000
  Mar. 2020 - Ongoing
  Project summary:
  Softermii provides software documentation and wireframing services for a prayer organization platform.
  The Reviewer
  1-10 Employees
  Miami, Florida
  Founder, Prayer Organization Platform
  Verified
  the review
  “I would hire them again and again because they’re the best and most responsible workers I’ve ever hired.”
  Jun 3, 2020
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  5.0
  Willing to refer:
  5.0
  The Review
  Feedback summary:
  Softermii’s work has made the grade. The team is highly dedicated and responsive. Their work is high quality, and they’re adept at turning around work in a reasonable time frame. Customers can expect a hard-working team that follows directions.
  the reviewer
  Founder, Prayer Organization Platform
  IT Services
  1-10 Employees
  Miami, Florida
  Phone Interview A Clutch analyst personally interviewed this client over the phone.
  Verified
  the review
  Background
  Challenge
  Solution
  Results
  Ratings
  A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
  BACKGROUND
  Introduce your business and what you do there.
  I’m the founder of a prayer organization platform.
  OPPORTUNITY / CHALLENGE
  What challenge were you trying to address with Softermii?
  I needed help wireframes and software documentation for my MVP.
  SOLUTION
  What was the scope of their involvement?
  First, I created the documentation. Then, I uploaded it into Figma and they’re applying UI/UX elements to those specifications.
  What is the team composition?
  I worked with a business manager, an SRS document drafter, and a UI/UX drafter on the job.
  How did you come to work with Softermii?
  I found them through a Google search. I was specifically looking for companies in Ukraine and they had the best value you could want for your dollar.
  How much have you invested with them?
  I’ve spent about $5,000 so far.
  What is the status of this engagement?
  We began working together in March 2020, and our work is ongoing.
  RESULTS & FEEDBACK
  What evidence can you share that demonstrates the impact of the engagement?
  Freelancers are difficult to work with usually because sometimes they just disappear. What I like about their process is that they have great communication and always get back to me right away. I like their designs and the work they’re turning around based on my directions. They’re also priced very fairly.
  They really deserve top marks in every field. I would hire them again and again because they’re the best and most responsible workers I’ve ever hired. They’re my go-to company and I feel very confident about moving to the next phase in this startup because of the deliverables they’ve provided.
  How did Softermii perform from a project management standpoint?
  We hold meetings every day. They’re friendly, communicate well, and understand instructions. They always meet deadlines. We manage the project through email, Figma, Google Slides, and Telegram, which are my choices that they’ve catered to.
  What did you find most impressive about them?
  They communicate well, they’re very serious, smart, well written, and honest. They deliver at a very high quality and I’m happy that I found someone I can go through the full cycle software development that I need. Their communication and dedication are spot-on.
  Are there any areas they could improve?
  No, not right now. Their communication is really a ten out of ten. I’m looking forward to how the next phases will turn out.
  Do you have any advice for potential customers?
  My advice is to just reach out. They’re very nice and always available.
  5.0
  Overall Score
  5.0 Scheduling
  ON TIME / DEADLINES
  5.0 Cost
  Value / within estimates
  5.0 Quality
  Service & deliverables
  5.0 NPS
  Willing to refer
  Development
  Nov 13, 2019
  the project
  Video Communication Platform Dev for Digital Agency
  "Unlike other vendors, they’re able to provide a variety of technical solutions."
  Development
  $200,000 to $999,999
  Aug. 2017 - Ongoing
  see more
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  5.0
  Willing to refer:
  5.0
  The Project
  $200,000 to $999,999
  Aug. 2017 - Ongoing
  Project summary:
  Softermii developed a platform compliant with industry regulations to enable remote video communication for a third-party healthcare client. Using React and .NET, they built the front- and backend respectively.
  The Reviewer
  11-50 Employees
  Rutherford, New Jersey
  CEO, Digital Agency
  Verified
  the review
  "Unlike other vendors, they’re able to provide a variety of technical solutions."
  Nov 13, 2019
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  5.0
  Willing to refer:
  5.0
  The Review
  Feedback summary:
  Softermii delivered a platform to the client’s satisfaction. The team managed the project capably and met KPIs, remaining accessible and attentive to multiple stakeholders throughout the engagement. They have industry expertise, which makes them an adaptable and valuable partner.
  the reviewer
  CEO, Digital Agency
  IT Services
  11-50 Employees
  Rutherford, New Jersey
  Phone Interview A Clutch analyst personally interviewed this client over the phone.
  Verified
  the review
  Background
  Challenge
  Solution
  Results
  Ratings
  A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
  BACKGROUND
  Introduce your business and what you do there.
  I’m the CEO of a company that’s been working with software for a couple of years.
  OPPORTUNITY / CHALLENGE
  What challenge were you trying to address with Softermii?
  We had a client looking to build a HIPPA-compliant e-clinic video system so that they could communicate with patients remotely and help them lower the cost of on-site visits.
  SOLUTION
  What was the scope of their involvement?
  Softermii translated our designs and executed the platform’s development. Their team used React to build the frontend and .NET for the backend. They created an admin on the website so our client could onboard doctors, patients, and manage access. Their team also built a portal for patients to fill out requests, schedule meetings, and enable communication with doctors on the web or mobile app using the video conferencing tool. They're providing ongoing support and working on improvements to the application as it grows.
  We’ve also done some other design work with Softermii, one-off projects around product strategy in the startup space.
  What is the team composition?
  We’ve worked with between 10–12 people from their team including a delivery manager.
  How did you come to work with Softermii?
  We came across Softermii through the Internet while looking at different design portfolios. They were competitive cost-wise and had stronger communication as well as execution skills. Unlike other companies we spoke with, their team was able to articulate how they deliver well.
  How much have you invested with them?
  We’ve spent between $500,000–$520,000 with Softermii.
  What is the status of this engagement?
  We started working with Softermii in August 2017, and the collaboration’s ongoing.
  RESULTS & FEEDBACK
  What evidence can you share that demonstrates the impact of the engagement?
  The client and our team have been happy with everything. Our main KPI has been being proactive on any pending item and overall communication. Our goal is to be within the 10% margin because our requirements are pretty dynamic on this project. With delivery and communication, Softermii has always been within that margin. Their team has always maintained response times within 24 hours and has continued to follow up with the client if anything’s pending on their side, which was a major quality for us because the momentum of a project can die without it.
  We’ve received great overall feedback from our client. Like any project, we needed to iron out our communication preferences such as e-mails or Slack.
  How did Softermii perform from a project management standpoint?
  Communication has been clear. Anything complex we set up a call and make sure everybody’s on the same page. Out of 10, I’d say 8.5 or nine. There’s always room for improvement on that side but their systems and code management are better than most. Overall, Softermii has hit the provided expectations 90% of the time.
  What did you find most impressive about them?
  Unlike other vendors, they’re able to provide a variety of technical solutions. This project required encryption and blockchain work in addition to newer technologies such as React as well as leveraging an older architecture such as .NET. Their flexibility across multiple technologies separates them from the competition. Their team includes experts in several technologies.
  Are there any areas they could improve?
  No, we’ve been happy.
  Do you have any advice for potential customers?
  I recommend them. They communicate clearly. Even if you just have an idea and don’t know where to start, Softermii’s able to help you break it down.
  5.0
  Overall Score
  5.0 Scheduling
  ON TIME / DEADLINES
  5.0 Cost
  Value / within estimates
  5.0 Quality
  Service & deliverables
  5.0 NPS
  Willing to refer
  Development
  Oct 17, 2019
  the project
  Development for an Adventure Planning Company
  “Their team members were very invested in finding solutions for us.”
  Development
  $10,000 to $49,999
  Oct. 2018 - June 2019
  see more
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  4.5
  Willing to refer:
  5.0
  The Project
  $10,000 to $49,999
  Oct. 2018 - Jun. 2019
  Project summary:
  Softermii developed a site for an adventure travel company. Working within an existing site, they added functionality and templates that would give users more flexibility in their travel planning.
  The Reviewer
  11-50 Employees
  Canada
  Founder, Adventure Planning Company
  Verified
  the review
  “Their team members were very invested in finding solutions for us.”
  Oct 17, 2019
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  4.5
  Willing to refer:
  5.0
  The Review
  Feedback summary:
  The project is currently on hold, but Softermii brought useful suggestions to the process. The collaboration with developers was close and efficient, and final outcomes for the project are promising.
  the reviewer
  Founder, Adventure Planning Company
  IT Services
  11-50 Employees
  Canada
  Phone Interview A Clutch analyst personally interviewed this client over the phone.
  Verified
  the review
  Background
  Challenge
  Solution
  Results
  Ratings
  A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
  BACKGROUND
  Introduce your business and what you do there.
  We're a planning website for adventure travel. We allow users to plan their own adventure travel by providing high-quality route guides for hiking, skiing, snowshoeing, climbing, biking, etc. We also work with tour operators around the world.
  OPPORTUNITY / CHALLENGE
  What challenge were you trying to address with Softermii?
  We wanted a solution that gave users more flexibility to plan their travel arrangements, and we hoped to build functionality that allowed our users to talk directly to tour guides.
  SOLUTION
  What was the scope of their involvement?
  They worked through all the functionality for the site, based on our concepts. They took time to understand our end users, and they developed a clean template to work from. Their work was designed to iterate with our existing site.
  What is the team composition?
  We worked with a team of five or six, led by a project manager. Some of them were full-time, while a few team members brought their expertise to specific parts of the project.
  How did you come to work with Softermii?
  We looked at about 30 teams on Upwork. After some good discussions, three or four companies made the final list. I really liked Softermii's portfolio and their flexibility, so we selected them.
  How much have you invested with them?
  We've spent about $15,000.
  What is the status of this engagement?
  The project started around October 2018. Funding to pursue the project further was contingent on the number of tour operators and countries we had on the site, and the project was put on hold in June 2019. Once we build that list of resources, we hope to start again in January 2020.
  RESULTS & FEEDBACK
  What evidence can you share that demonstrates the impact of the engagement?
  They worked hard to understand the business, and they brought a lot of useful design ideas to the project. They contributed a lot to successful outcomes.
  How did Softermii perform from a project management standpoint?
  Our project manager was alright, but we worked much more closely with our UX/UI lead. For what we were doing, we didn't need a lot of project management, and the assigned project manager worked more as a developer. As a client, I would rather work directly with the subject matter expert anyway, so our collaboration was much more efficient than it might have been. A lot of our communication is through email.
  What did you find most impressive about them?
  Their team members were very invested in finding solutions for us. They brought in ideas we hadn't considered, and their suggestions made a lot of sense.
  Are there any areas they could improve?
  Communication can be challenging with this much of a time difference. One of our project managers left near the end, and they didn't alert us ahead of time, but that was the only negative moment in our interactions. For the most part, communication isn't much of an issue, and one of our contacts is fairly easy to contact.
  Do you have any advice for potential customers?
  Make sure your team has the skills you need for your project. That can be said for any development company.
  5.0
  Overall Score
  5.0 Scheduling
  ON TIME / DEADLINES
  Our project wasn't schedule-based, but their timing was good.
  4.5 Cost
  Value / within estimates
  5.0 Quality
  Service & deliverables
  5.0 NPS
  Willing to refer
  Development
  Aug 22, 2019
  the project
  Development for a Telecommunications Company
  “They’re attentive to our needs and follow up with us to make sure we’re satisfied with their work.”
  Development
  $200,000 to $999,999
  Jan. 2016 - Ongoing
  see more
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  5.0
  Willing to refer:
  5.0
  The Project
  $200,000 to $999,999
  Jan. 2016 - Ongoing
  Project summary:
  Softermii has worked on various projects, but their largest is a HIPAA-compliant video communication tool. They collaborate closely with the internal team, integrating new features and providing suggestions.
  The Reviewer
  1-10 Employees
  Scottsdale, Arizona
  Michael O'Brien
  Software Engineer, VideoNet
  Verified
  the review
  “They’re attentive to our needs and follow up with us to make sure we’re satisfied with their work.”
  Aug 22, 2019
  5.0
  5.000000
  Quality:
  5.0
  Schedule:
  5.0
  Cost:
  5.0
  Willing to refer:
  5.0
  The Review
  Feedback summary:
  Softermii has a strong work ethic and delivers high-quality products. They communicate well and have excellent customer service, consistently asking for feedback and improving their workflow. The team is flexible and accommodating, making them an effective partner.
  the reviewer
  Software Engineer, VideoNet
  Michael O'Brien
  Telecommunications
  1-10 Employees
  Scottsdale, Arizona
  Phone Interview A Clutch analyst personally interviewed this client over the phone.
  Verified
  the review
  Background
  Challenge
  Solution
  Results
  Ratings
  A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
  BACKGROUND
  Introduce your business and what you do there.
  I’m a software engineer at VideoNet, a telecommunications company.
  OPPORTUNITY / CHALLENGE
  What challenge were you trying to address with Softermii?
  We have our own in-house development team, but we couldn’t keep up with all of our projects. As such, we needed a partner who could augment our internal team.
  SOLUTION
  What was the scope of their involvement?
  Softermii has worked on numerous projects, ranging from small to large. Most recently, they’ve been working on a HIPAA-compliant video communication platform. Our internal staff came up with the original concept and design, and Softermii has built on that. The product helps healthcare providers improve their telemedicine services, such as adding a note-taking feature and screenshare capabilities. We collaborate closely with their team, iterating back and forth on the product.
  What is the team composition?
  We typically work with 1–3 people at any given time. However, in total, we’ve probably worked with up to 12 different team members, depending on our needs.
  How did you come to work with Softermii?
  We reached out to a few different companies and had them work on small projects. We liked Softermii’s responsiveness and work quality, so we continued to give them more tasks.
  How much have you invested with them?
  We’ve spent around $400,000.
  What is the status of this engagement?
  We partnered in the first half of 2016, and the partnership is ongoing.
  RESULTS & FEEDBACK
  What evidence can you share that demonstrates the impact of the engagement?
  They respond quickly, fixing any errors that either of us make.
  How did Softermii perform from a project management standpoint?
  They proactively let us know if one of them will be out of the office and give us someone else we can contact in the meantime. The team is extremely communicative and prepared, staffing to the appropriate level when we give them new projects. They’re flexible and willing to have meetings with us whenever we need them.
  What did you find most impressive about them?
  They have phenomenal customer service. They’re attentive to our needs and follow up with us to make sure we’re satisfied with their work.
  Are there any areas they could improve?
  I can’t think of any ways they could improve. Any mistakes they’ve made have been minor and were addressed immediately.
  Do you have any advice for future clients of theirs?
  If you want them to work on just a particular portion of a task, explain the entire project because they’ll be able to contribute to the overall solution. By hiring them, you have a tremendous pool of talent at your fingertips.
  5.0
  Overall Score
  5.0 Scheduling
  ON TIME / DEADLINES
  5.0 Cost
  Value / within estimates
  5.0 Quality
  Service & deliverables
  5.0 NPS
  Willing to refer
  1
  2
  3
  next
  last
  Verification
  Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. Learn more