code: function obtainInfo(id, action, cb) {
      request.get({
          url: action,
          timeout: 10000,
          maxAttempts: 2
      }, function (error, response, body) {
          if (error || response.statusCode != 200) {
              cb(utils.errorDown())
              return
          }
  
          const data = JSON.parse(body)
          if (data.errors != undefined) {
              cb(utils.errorNoData())
              return
          }
  
          let entity = null
          try {
              entity = createTrackerEntity(data)
          } catch (error) {
              return cb(utils.errorParser(id, error.message))
          }
  
          if(entity != null) cb(null, entity)
      })
  }
docs: Get info from tracker request
  
  @param action
  @param id
  @param cb