code: function (sBootstrapURL) {
  			var oModel = this._oDialog.getModel("view"),
  				oSettings = {
  					// start the application in support mode
  					support: "true",
  					// open in new window
  					window: oModel.getProperty("/OpenSupportAssistantInNewWindow")
  				};
  
  			this._loadAssistant(sBootstrapURL, oSettings);
  		}
docs: Start the support assistant with the given bootstrap URL
  By default, it is started with the current version for >=1.48 release or SAPUI5 CDN version for lower releases.
  This behavior can be overridden by specifying a custom bootstrap URL where the support assistant is loaded from
  @param {string} [sBootstrapURL] If specified, the support assistant will be started with a custom bootstrap URL.
  @private