code: public Transcript getTranscript(String sessionID) throws XMPPException, SmackException, InterruptedException {
          return transcriptManager.getTranscript(workgroupJID, sessionID);
      }
docs: Returns the full conversation transcript of a given session.
  
  @param sessionID the id of the session to get the full transcript.
  @return the full conversation transcript of a given session.
  @throws XMPPException if an error occurs while getting the information.
  @throws SmackException
  @throws InterruptedException