code: def parse_response(body)
        report = CSV.new(body,
                         headers: true,
                         header_converters: :symbol,
                         converters: :all)
  
        format           = @format.to_s.downcase
        report_formatter = formatters.find(format)
  
        report_formatter.format report
      end
docs: Parses a response from the string response body to the desired format.
  
   @param [String] body response body
   @return [Array, CSV]