code: func (r Ticket) GetAllTicketStatuses() (resp []datatypes.Ticket_Status, err error) {
  	err = r.Session.DoRequest("SoftLayer_Ticket", "getAllTicketStatuses", nil, &r.Options, &resp)
  	return
  }
docs: // getAllTicketStatuses() retrieves a list of all statuses that a ticket may exist in. Ticket status represent the current state of a ticket, usually "open", "assigned", and "closed".
  //
  // Every SoftLayer ticket has statusId and status properties that correspond to one of the statuses returned by getAllTicketStatuses().