code: def events(self, start_time, include=None):
          
          return self._query_zendesk(self.endpoint.events, 'ticket_event', start_time=start_time, include=include)
docs: Retrieve TicketEvents
  
          :param include: list of objects to sideload. `Side-loading API Docs 
              <https://developer.zendesk.com/rest_api/docs/core/side_loading>`__.
          :param start_time: time to retrieve events from.