docs: def create_contact(self, *args, **kwargs):
          """Creates a contact"""
          url = 'contacts.json'
          contact_data = {
              'active': True,
              'helpdesk_agent': False,
              'description': 'Freshdesk Contact'
          }
          contact_data.update(kwargs)
          payload = {
              'user': contact_data
          }
  
          return Contact(**self._api._post(url, data=payload)['user'])