Task: Determine the appropriate intensity class for the tweet, reflecting the level of emotion E experienced by the user. 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: United Airline at Newark needs more Kiosks so that people won't miss their cut off time.  And hire more ppl too.  #horrible
Emotion: fear
Intensity class: 