Task: Identify the primary emotion conveyed in the tweet and assign it to either 'neutral or no emotion' or one or more of the provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that best capture the tweeter's mental state.
Tweet: Was a huge fan of @Ryanair but last few flights have been horrific. #rude #poorservice #nostock etc etc etc #dissapointed
This tweet contains emotions: 