Task: Determine the degree of intensity for emotion E in the tweet, giving it a score between 0 and 1, where 0 signifies the least intensity and 1 signifies the greatest intensity.
Tweet: @bt_uk appointment booked between 1-6 today, waited in all day and nobody showed up, also requested a call back and never got one #awful
Emotion: fear
Intensity score: 
0.417