Task: Determine the degree of intensity for emotion E in the tweet, giving it a score between 0 and 1, where 0 signifies the least intensity and 1 signifies the greatest intensity.
Tweet: @SurfaceSupport A profoundly disappointing experience. I have 2 pay almost $500 2 remedy a defect n the product @Microsoft sold me #terrible
Emotion: fear
Intensity score: 
0.480