Task: Determine the prevailing emotional tone of the tweet, categorizing it as either 'neutral or no emotion' or as one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that most accurately represent the tweeter's mental state.
Tweet: @residentadvisor thanks for getting back to me, exemplary customer service for a loyal customer #jk  #residentadvisor #poorservice
This tweet contains emotions: 
anger, disgust