Task: Classify the mental state of the tweeter based on the tweet, determining if it is 'neutral or no emotion' or characterized by any of the provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: Losing the will 2 live with @virginmedia business bb gone down on hold for 23 minutes &amp; whoever picked up cut me off  #NoWorkForMe
This tweet contains emotions: 
anger, disgust, pessimism, sadness