Task: Classify the mental state of the tweeter based on the tweet, determining if it is 'neutral or no emotion' or characterized by any of the provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @VerizonSupport thanks for saying My wife and I were getting our iphones today and then losing both of them with no ETA #thanks
This tweet contains emotions: 
anger, disgust, joy