Task: Categorize the tweet into an intensity level of the specified emotion E, representing the mental state of the tweeter. 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: @yourKarma Reaching out AGAIN in hope to contact over the technical issues I am having. Your CS is severely lacking. #badkarma #unhappy
Emotion: sadness
Intensity class: 
2: moderate amount of sadness can be inferred