Task: Determine the prevailing emotional tone of the tweet, categorizing it as either 'neutral or no emotion' or as one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that most accurately represent the tweeter's mental state.
Tweet: @BennyN_PR If you need any assistance with your concern so it can be resolved, feel free to email us with your info. ^AP
This tweet contains emotions: 
anticipation, optimism, trust