Task: Analyze the tweet's emotional connotations and classify it as either 'neutral or no emotion' or as one or more of the specified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that best portray the tweeter's mental state.
Tweet: @SurfaceSupport A profoundly disappointing experience. I have 2 pay almost $500 2 remedy a defect n the product @Microsoft sold me
This tweet contains emotions: 
anger, disgust, sadness