Task: Classify the mental state of the tweeter based on the tweet, determining if it is 'neutral or no emotion' or characterized by any of the provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @sandahlcarrie Your comments concern us, Carrie. Please DM your record locator and details.
This tweet contains emotions: 
anticipation, fear