Task: Categorize the tweet's emotional tone as either 'neutral or no emotion' or identify the presence of one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @_iConceitedOne_  Hi! We hate that you're unhappy your bill keeps going up! What unique features do you want with your plan? ^RobertS
This tweet contains emotions: 
disgust, optimism, sadness