Task: Evaluate the strength of emotion E in the tweet, providing a real-valued score from 0 to 1. A score of 0 denotes the absence of the emotion, while a score of 1 indicates the highest degree of intensity.
Tweet: @escotony sorry to hear about your experience, however, please do not hesitate to contact us via live chat or email at askdysonUS@dyson.com
Emotion: fear
Intensity score: 
0.250