Task: Classify the mental state of the tweeter based on the tweet, determining if it is 'neutral or no emotion' or characterized by any of the provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @nicky57672 Hi! We are working towards your highlighted concern and we will keep you posted on same. Regards, Himani
This tweet contains emotions: 
neutral or no emotion