Task: Determine the dominant emotion in the tweet and classify it as either 'neutral or no emotion' or one of the eleven provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: ok so i got my madden 17 refunded but now i gotta wait a few days for the money and now gotta pre-order fifa again....
This tweet contains emotions: 
anger, anticipation, disgust, pessimism, sadness