Task: Categorize the tweet's emotional expression, classifying it as either 'neutral or no emotion' or as one or more of the specified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that reflect the tweeter's state of mind.
Tweet: @TELUSsupport any tips on why our wifi is terrible the past week? Slow or dropping out continuously - NW Calgary 😕
This tweet contains emotions: 
anger, disgust, sadness