Task: Classify the mental state of the tweeter based on the tweet, determining if it is 'neutral or no emotion' or characterized by any of the provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @ThomsonCares Sam- yes we have! Not helpful at all! We need this sorting ASAP! You keep promising stuff that doesn't happen!!!!
This tweet contains emotions: 
anger, disgust