Task: Determine the appropriate intensity class for the tweet, reflecting the level of emotion E experienced by the user. 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: Losing the will 2 live with @virginmedia business bb gone down on hold for 23 minutes &amp; whoever picked up cut me off  #NoWorkForMe
Emotion: anger
Intensity class: 
2: moderate amount of anger can be inferred