Task: Categorize the tweet's emotional tone as either 'neutral or no emotion' or identify the presence of one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: How hard is it to get in touch with @bt_uk! One simple question I can't find answer to on website and 1 hour waiting for online chat
This tweet contains emotions: 
anger, disgust