Task: Analyze the tweet's sentiment and assign it to either 'neutral or no emotion' or one or more of the specified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @residentadvisor thanks for getting back to me, exemplary customer service for a loyal customer #jk #awful #residentadvisor #poorservice
This tweet contains emotions: 
anger, disgust