Task: Determine the dominant emotion in the tweet and classify it as either 'neutral or no emotion' or one of the eleven provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @turoturok  We're glad to hear that everything is resolved. If you need anything else, please do not hesitate to reach out to us.  TY!
This tweet contains emotions: 
joy, optimism