Task: Categorize the tweet into an intensity level of the specified emotion E, representing the mental state of the tweeter. 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: @bt_uk appointment booked between 1-6 today, waited in all day and nobody showed up, also requested a call back and never got one #awful
Emotion: fear
Intensity class: 
0: no fear can be inferred