Task: Determine the appropriate intensity class for the tweet, reflecting the level of emotion E experienced by the user. 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: If you really care like you state @flyfrontier @FrontierCare then I would seriously address sensitivity training to your employees #awful
Emotion: fear
Intensity class: 
0: no fear can be inferred