Task: Determine the dominant emotion in the tweet and classify it as either 'neutral or no emotion' or one of the eleven provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @WestHamUtd why does the ticket website never work? Trying to buy Palace tickets and it's impossible and says there's an error
This tweet contains emotions: 
anger, disgust, pessimism