Task: Determine the appropriate intensity class for the tweet, reflecting the level of emotion E experienced by the user. 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: @HotpointUK 'customer service ' beyond appalling. Faulty dryer replacement breaks within wks no parts for 3 wks. Engineers no show.
Emotion: anger
Intensity class: 
3: high amount of anger can be inferred