Task: Assess the emotional content of the tweet and classify it as either 'neutral or no emotion' or as one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that best represent the tweeter's mental state.
Tweet: Gahh...BT, in queue for 30 minutes.. Now put through to BT Sport dept to cancel... back in a queue again... #shocking
This tweet contains emotions: 
anger, disgust