Task: Categorize the tweet's emotional tone as either 'neutral or no emotion' or identify the presence of one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @yourKarma Reaching out AGAIN in hope to contact over the technical issues I am having. Your CS is severely lacking. #badkarma #unhappy
This tweet contains emotions: 
disgust, sadness