Task: Classify the mental state of the tweeter based on the tweet, determining if it is 'neutral or no emotion' or characterized by any of the provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @EASPORTSFIFA EA sports technical support team really suprised me 😊 SUPRISED ME AT HOW SHIT THEY WERE #awful
This tweet contains emotions: 
anger, disgust, pessimism, sadness, surprise