Task: Determine the prevailing emotional tone of the tweet, categorizing it as either 'neutral or no emotion' or as one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that most accurately represent the tweeter's mental state.
Tweet: @paulbushnell25 @EE bad news if ordered online it hasn't gone through same happened to me had to re order on the phone
This tweet contains emotions: 
anger, sadness