Task: Determine the dominant emotion in the tweet and classify it as either 'neutral or no emotion' or one of the eleven provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @VerizonSupport thanks for saying My wife and I were getting our iphones today and then losing both of them with no ETA #thanks
This tweet contains emotions: 
anger, disgust, joy