Task: Determine the dominant emotion in the tweet and classify it as either 'neutral or no emotion' or one of the eleven provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @united horrible service. EWR. Not a cloud in the sky. Normal departure at 10am now leaving at 5pm. Crappy #UnitedAirlines
This tweet contains emotions: 
anger, disgust