Task: Categorize the tweet's emotional tone as either 'neutral or no emotion' or identify the presence of one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: Sorry @wow_air definitely going with @Icelandair next time, this is beyond unreasonable @wowairsupport #terrible #yourappologiesmeannothing
This tweet contains emotions: 
anger, disgust, fear, sadness