Task: Categorize the tweet based on the intensity of the specified emotion E, capturing the tweeter's mental state. 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: @SurfaceSupport A profoundly disappointing experience. I have 2 pay almost $500 2 remedy a defect n the product @Microsoft sold me #terrible
Emotion: fear
Intensity class: 
0: no fear can be inferred