Task: Evaluate the strength of emotion E in the tweet, providing a real-valued score from 0 to 1. A score of 0 denotes the absence of the emotion, while a score of 1 indicates the highest degree of intensity.
Tweet: How hard is it to get in touch with @bt_uk! One simple question I can't find answer to on website and 1 hour waiting for online chat #rage
Emotion: anger
Intensity score: 
0.667