Task: Evaluate the strength of emotion E in the tweet, providing a real-valued score from 0 to 1. A score of 0 denotes the absence of the emotion, while a score of 1 indicates the highest degree of intensity.
Tweet: @knology has providing customers w/equipment that doesn't deliver speeds of internet services that they have been charging. #unhappy #scam
Emotion: sadness
Intensity score: 
0.688