Task: Determine the dominant emotion in the tweet and classify it as either 'neutral or no emotion' or one of the eleven provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @TELUSsupport any tips on why our wifi is terrible the past week? Slow or dropping out continuously - NW Calgary 😕
This tweet contains emotions: 
anger, disgust, sadness