Task: Assess the emotional content of the tweet and classify it as either 'neutral or no emotion' or as one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that best represent the tweeter's mental state.
Tweet: Recently changed to @firstdirect and its the worst service I've ever encountered nearly require DNA to access anything. #awful 😩😩😩
This tweet contains emotions: 
anger, disgust, fear, sadness