Task: Classify the mental state of the tweeter based on the tweet, determining if it is 'neutral or no emotion' or characterized by any of the provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @BennyN_PR If you need any assistance with your concern so it can be resolved, feel free to email us with your info. ^AP
This tweet contains emotions: 
anticipation, optimism, trust