Task: Categorize the tweet's emotional tone as either 'neutral or no emotion' or identify the presence of one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: So looks like @united would rather lose all my business, than let me apply my credits towards my change fee, due to terrorism
This tweet contains emotions: 
fear, pessimism