Task: Evaluate the tweet for emotional cues and classify it as either 'neutral or no emotion' or as one or more of the specified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that indicate the tweeter's state of mind.
Tweet: @HotpointUK 'customer service ' beyond appalling. Faulty dryer replacement breaks within wks no parts for 3 wks. Engineers no show.
This tweet contains emotions: 
anger, disgust