Task: Determine the prevailing emotional tone of the tweet, categorizing it as either 'neutral or no emotion' or as one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that most accurately represent the tweeter's mental state.
Tweet: @WestHamUtd why does the ticket website never work? Trying to buy Palace tickets and it's impossible and says there's an error
This tweet contains emotions: 
anger, disgust, pessimism