Task: Analyze the tweet's sentiment and assign it to either 'neutral or no emotion' or one or more of the specified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: Hey @PapaJohnsUK I've been charged £40.24 on my credit card 4 an order which never arrived last Friday, any chance of a refund!! #nightmare
This tweet contains emotions: 
anger, disgust, fear, sadness