Task: Determine the appropriate intensity class for the tweet, reflecting the level of emotion E experienced by the user. 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: @SurfaceSupport A profoundly disappointing experience. I have 2 pay almost $500 2 remedy a defect n the product @Microsoft sold me
Emotion: fear
Intensity class: 
0: no fear can be inferred