Task: Identify the primary emotion conveyed in the tweet and assign it to either 'neutral or no emotion' or one or more of the provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that best capture the tweeter's mental state.
Tweet: @paulbushnell25 @EE bad news if ordered online it hasn't gone through same happened to me had to re order on the phone #furious
This tweet contains emotions: 
anger, sadness