Task: Determine the prevailing emotional tone of the tweet, categorizing it as either 'neutral or no emotion' or as one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that most accurately represent the tweeter's mental state.
Tweet: @EASPORTSFIFA EA sports technical support team really suprised me 😊 SUPRISED ME AT HOW SHIT THEY WERE #awful
This tweet contains emotions: 
anger, disgust, pessimism, sadness, surprise