Task: Categorize the tweet's emotional expression, classifying it as either 'neutral or no emotion' or as one or more of the specified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that reflect the tweeter's state of mind.
Tweet: Because of 'failure of delivery on time', a customer has to pay 16K rupees more! - Not good @tiagotatamotors @TataMotors #unhappy
This tweet contains emotions: 
anger, disgust, sadness