Task: Rate the intensity of emotion E in the tweet on a scale of 0 to 1, with 0 indicating the least intensity and 1 indicating the highest intensity.
Tweet: .@monsoonuk Ordered before 10pm last night, paid for next day. Didn't bother to fufill order. Now 14 working days for a refund! #shocking
Emotion: fear
Intensity score: 
0.458