Task: Evaluate the tweet for emotional cues and classify it as either 'neutral or no emotion' or as one or more of the specified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that indicate the tweeter's state of mind.
Tweet: Gahh...BT, in queue for 30 minutes.. Now put through to BT Sport dept to cancel... back in a queue again... #shocking
This tweet contains emotions: 
anger, disgust