Task: Categorize the tweet's emotional tone as either 'neutral or no emotion' or identify the presence of one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: Hey @PapaJohnsUK I've been charged £40.24 on my credit card 4 an order which never arrived last Friday, any chance of a refund!! #nightmare
This tweet contains emotions: 
anger, disgust, fear, sadness