Task: Determine the dominant emotion in the tweet and classify it as either 'neutral or no emotion' or one of the eleven provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @British_Airways #lost #bag #stillwaiting go home in2days. DM'd you my info and have rung 9times a day. What more can I do? #wheresmybag
This tweet contains emotions: 
anger, disgust, sadness