Task: Analyze the tweet's emotional connotations and classify it as either 'neutral or no emotion' or as one or more of the specified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that best portray the tweeter's mental state.
Tweet: @WestHamUtd why does the ticket website never work? Trying to buy Palace tickets and it's impossible and says there's an error #awful
This tweet contains emotions: 
anger, disgust, sadness