Task: Classify the mental state of the tweeter based on the tweet, determining if it is 'neutral or no emotion' or characterized by any of the provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @easyJet Hi folks. Flight is going to be over an hour late departing from INV (EZY864), how do we go about getting a refund please? #boiling
This tweet contains emotions: 
anger, disgust