Task: Determine the dominant emotion in the tweet and classify it as either 'neutral or no emotion' or one of the eleven provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @vInZzzY we regret the inconvenience caused. We have noted your concern. We will get in touch with you soon to discuss. Rgds, Abhijit
This tweet contains emotions: 
anticipation, optimism, sadness