Task: Categorize the tweet's emotional tone as either 'neutral or no emotion' or identify the presence of one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @ATTCares why do I have 2 wait 48 hours to call YOU back to cancel an order I JUST placed after already spending 2 hours on the phone?!
This tweet contains emotions: 
anger, disgust, sadness