Task: Assign one of four ordinal intensity classes of emotion E to a given tweet based on the emotional state of the user. 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: @bt_uk appointment booked between 1-6 today, waited in all day and nobody showed up, also requested a call back and never got one #awful
Emotion: fear
Intensity class: 
0: no fear can be inferred