Task: Determine the appropriate intensity category of emotion E for the tweet, reflecting the emotional state of the user. 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: Hey @PapaJohnsUK I've been charged £40.24 on my credit card 4 an order which never arrived last Friday, any chance of a refund!!
Emotion: fear
Intensity class: 
0: no fear can be inferred