Task: Evaluate the tweet for emotional cues and classify it as either 'neutral or no emotion' or as one or more of the specified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that indicate the tweeter's state of mind.
Tweet: Has anyone else had a bad experience with Poundstretcher? #nightmare firm
This tweet contains emotions: 
anger, fear, sadness