Task: Identify the primary emotion conveyed in the tweet and assign it to either 'neutral or no emotion' or one or more of the provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that best capture the tweeter's mental state.
Tweet: If you really care like you state @flyfrontier @FrontierCare then I would seriously address sensitivity training to your employees
This tweet contains emotions: 
anticipation, optimism