Task: Evaluate the strength of emotion E in the tweet, providing a real-valued score from 0 to 1. A score of 0 denotes the absence of the emotion, while a score of 1 indicates the highest degree of intensity.
Tweet: @BeeTuppy We're sorry to hear about the issues and how this is making you feel. We don't like to hear our customers being unhappy :-( We
Emotion: sadness
Intensity score: 
0.438