Task: Classify the mental state of the tweeter based on the tweet, determining if it is 'neutral or no emotion' or characterized by any of the provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: I got a NO RESPONSE again from an #irate customer of #amazon 😞😞\nwhy can't they understand that it's not always amazon fault..\n#carrierfault
This tweet contains emotions: 
anger, disgust, pessimism, sadness