Task: Identify the primary emotion conveyed in the tweet and assign it to either 'neutral or no emotion' or one or more of the provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that best capture the tweeter's mental state.
Tweet: @WestHamUtd why does the ticket website never work? Trying to buy Palace tickets and it's impossible and says there's an error #awful
This tweet contains emotions: 
anger, disgust, sadness