Task: Categorize the tweet's emotional tone as either 'neutral or no emotion' or identify the presence of one or more of the given emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: @British_Airways just came of BA6426 at @ortambo_int at least 6 passengers with broken bags. This was a new suitcase. #unhappy customer
This tweet contains emotions: 
anger, disgust, sadness