Task: Estimate the strength of emotion E in the tweet by assigning it a real-valued score between 0 and 1, where 0 signifies the least intensity and 1 signifies the greatest intensity.
Tweet: How hard is it to get in touch with @bt_uk! One simple question I can't find answer to on website and 1 hour waiting for online chat
Emotion: anger
Intensity score: 
0.646