Task: Classify the mental state of the tweeter based on the tweet, determining if it is 'neutral or no emotion' or characterized by any of the provided emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust).
Tweet: Gahh...BT, in queue for 30 minutes.. Now put through to BT Sport dept to cancel... back in a queue again...
This tweet contains emotions: 
anger, disgust