Task: Categorize the tweet's emotional expression, classifying it as either 'neutral or no emotion' or as one or more of the specified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that reflect the tweeter's state of mind.
Tweet: Losing the will 2 live with @virginmedia business bb gone down on hold for 23 minutes &amp; whoever picked up cut me off  #NoWorkForMe
This tweet contains emotions: 
anger, disgust, pessimism, sadness