Task: Calculate the intensity of emotion E in the tweet as a decimal value ranging from 0 to 1, with 0 representing the lowest intensity and 1 representing the highest intensity.
Tweet: .@monsoonuk Ordered before 10pm last night, paid for next day. Didn't bother to fufill order. Now 14 working days for a refund!
Emotion: fear
Intensity score: 
0.375