Task: Evaluate the tweet and identify the emotions conveyed, categorizing it as either 'neutral or no emotion' or as one or more of the specified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that most accurately capture the emotional undertone of the message.
Tweet: Absolutly shocking service from @bookingcom especially when owed £327 Expected better from a comp Ive dealt with 4 yrs #unhappy #badservice
This tweet contains emotions: 