Task: Examine the tweet to determine its emotional content, assigning it to 'neutral or no emotion' or one or more of the listed emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that best describe the tweeter's feelings.
Tweet: @PalaceResorts hi I have booked your resort for the start of October. I've heard the golf course isn't available?? #upset
This tweet contains emotions: 