Task: Assess the tweet to classify the intensity of emotion E, indicating the emotional state of the tweeter. Choose from the following levels: 0: no E can be inferred. 1: low amount of E can be inferred. 2: moderate amount of E can be inferred. 3: high amount of E can be inferred.
Tweet: @virginmedia I was just on the phone are twenty minutes with 3 people, non could help and then it cut out your end. What's going on? #awful
Emotion: fear
Intensity class: 