Task: Identify the emotional nuances in the tweet, classifying it as either 'neutral or no emotion' or as one or more of the designated emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that accurately reflect the expressed sentiment.
Tweet: @CP_UK_Longleat money grabbing and RUBBISH customer service!!! Rapids shut but no reply to emails! #diabolical #CustomerService #crap
This tweet contains emotions: 