Task: Identify the emotional nuances in the tweet, classifying it as either 'neutral or no emotion' or as one or more of the designated emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that accurately reflect the expressed sentiment.
Tweet: @virginmedia Nope and never has despite tech support saying it's a network issue. Support and communication has been awful.
This tweet contains emotions: 