Task: Evaluate the tweet and identify the emotions conveyed, categorizing it as either 'neutral or no emotion' or as one or more of the specified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that most accurately capture the emotional undertone of the message.
Tweet: Hi @AmazonHelp my hairdryer that is less than a year old has started smelling of burning plastic- can you help?
This tweet contains emotions: 