Task: Examine the tweet to determine its emotional content, assigning it to 'neutral or no emotion' or one or more of the listed emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that best describe the tweeter's feelings.
Tweet: @bookingcom Also never got me a replacement taxi so I was forced to get a new one and transport myself! #terrible #twohourwait #nohelp contd
This tweet contains emotions: 