Task: Analyze the tweet's emotional expression, classifying it as 'neutral or no emotion' or as one or more of the identified emotions (anger, anticipation, disgust, fear, joy, love, optimism, pessimism, sadness, surprise, trust) that best represent the tweeter's emotional state.
Tweet: @Skyscanner horrified to learn that I cant change/exchange by flight to Lisbon 6 weeks before departure!!!! #omegaflightstore £200
This tweet contains emotions: 