MM 11 Employment Culture We strive to create an inclusive workplace where all employees can thrive and contribute their unique perspectives and talents. Reimagining Culture (RC) was established to define our core values and culture - Integrity, Collaboration, Professionalism, Customer-centricity, Forward Thinking and Mindfulness - that drive our business transformation along with the development of a high-performance culture. As part of embracing Mindfulness, we are respectful and compassionate to others and the environment while protecting the safety and promoting the well-being of our people and the public. TNB is dedicated to fostering equal opportunities and a supportive work environment for every individual. We actively cultivate a culture of respect, understanding and acceptance, striving to create an inclusive workplace where all employees can thrive, bringing their unique perspectives and talentsto the forefront. TNB remains steadfast in adhering to all relevant labour laws, supporting the rights of freedom of association and collective bargaining as outlined in the Collective Agreement (CA). Both executive and non-executive employees’ rights are safeguarded through our unions, ensuring improved working conditions. In 2023, we continued to engage and facilitate discussions to address employee concerns, enhance workplace culture, align with the company’s direction and negotiate terms within the CA. We place high importance on ensuring the safety of our employees and providing them with a safe working environment. This can be seen clearly through the improvement of our HSE performance in 2023, where we achieved our target of reducing our employee Lost Time Injury Frequency Rate (LTIFR) to <1.00, recording an LTIFR of 0.74 compared to 0.82 in 2022. Senior Management Executives Non-Executives (Technical) Non-Executives (Non-Technical) M-Club PEP & EOA Non-execs Trade Unions & Associations Employee Group No. of Engagement Session in 2023 2 40 36 38 MANAGEMENT APPROACH SUSTAINABILITY DISCLOSURES ON MATERIAL