outcome of Regulatory Compliance Audit (RCA) for the period from 1 September 2016 to 31 December 2020. This is a regulatory audit conducted to fulfill the mandate of Energy Commission relating to license condition under Electricity Supply Act 1990 aimed to ascertain the extent of compliance with (i) specific performance standard established by the Commission, (ii) regulatory implementation guidelines, and (iii) safety and health management. v. Discussed on other key operational/strategic matters, amongst others on (i) subsidiary’s way forward and strategic matters, (ii) credit management, (iii) status of action plan on ownership of substation land, (iv) status of smart meter installation, customer offerings, complaints, and prolonged estimated bill, and (v) summons/compounds imposed on TNB by regulatory authorities. vi. Participated in technical excursions to TNB Janamanjung Sdn. Bhd., Sabah ElectricitySdn. Bhd., and Large Scale Solar Bukit Selambau to gain insights on business operations and foster professional relationships. EFFECTIVE AUDIT AND RISK MANAGEMENT BOARD AUDIT COMMITTEE REPORT TENAGA NASIONAL BERHAD Integrated Annual Report 2023 170 Since its establishment on 5 June 2013, the Board Risk Committee (BRC) has been an integral part of our governance framework. Recognising the importance of sustainability, the Board of Directors expanded the oversight scope of the BRC to include sustainability and consequently, the BRC was renamed to the Board Sustainability and Risk Committee (BSRC) effective from 25 August 2023 with the attendant changes to its Terms of Reference. ROLE OF THE BOARD SUSTAINABILITY AND RISK COMMITTEE The objective of the Board Sustainability and Risk Committee (BSRC) is to assist the TNB Board of Directors (Board) in fulfilling its responsibilities by overseeing the robustness and effective implementation of the Group’s sustainability and risk management framework, policy, strategy and initiatives to achieve business objectives and sustainability commitments. KEY RESPONSIBILITIES The