navigating the evolving regulatory and policy landscape to ensure the best outcomes for its business, stakeholders, and the broader community. It is here that we recognise the symbiotic relationship between government support, TNB’s proactive measures, and the collective move towards a sustainable energy transition. FROM OUR LEADERSHIP Sec 2 37 ACKNOWLEDGEMENTS In closing, I would like to extend my deepest gratitude to my predecessor, Dato’ Seri Ir. Baharin bin Din, who led TNB with distinction over the past three years since 1 March 2021. His leadership was instrumental in guiding our company through the difficult period of the global COVID-19 pandemic, as we adopted new norms and leveraged digitalisation for greater operational efficiency and customer service excellence. He held the ship steady and steered TNB towards becoming sustainable organisation,ensuring that we remain at the forefront of the energy sector in Malaysia and beyond. It is with a heavy heart that we remember and honour the legacy of a remarkable individual, Ir. Dev Anandan MS Anandan, our Chief Grid Officer, whom we sadly lost in 2023. Ir. Dev began his illustrious career with Lembaga Letrik Negara in 1988. His absence leaves a void that is deeply felt by all who had the privilege of working alongside him. T o my fellow colleagues in TNB, always remember that you are the lifeblood of the company, and together, let us unlock our potential, power progress, and make the energy transition happen towards for a brighter future. The progress that we experienced in 2023 was made possible with the support and guidance of the Board of Directors, ensuring that we are focused on delivering the right business outcomes. I would like to thank the Government, the ministries, the Energy Commission, and regulatory bodies for their contributions toward the continued enhancement of our electricity industry, and strong support of the Energy Transition. Finally, to our valued shareholders, esteemed customers, and dedicated business partners - we extend our