DN division has embarked on a transformative journey through the Smart Utility programme, aiming to modernise the distribution network to deliver enhanced value to customers. This comprehensive initiative focuses on five key areas: asset management, work management, grid operations, energy management, and customer management. In 2023, these efforts were marked by significant milestones: Continuing the momentum of digital transformation, the DN division successfully installed an additional 873,740 smart meters in 2023, surpassing the target of 600,000 units. This expansion brings the total to over 3.5 million smart meters across the Klang Valley, Melaka, Kedah, Johor, and Penang, facilitating improved customer engagement and energy management. The rollout of Distribution Automation (DA) has been pivotal in enabling automated network control and enhancing rapid supply restoration capabilities. Approximately 4,000 substations were successfullyinstalled and commissioned in 2023, covering an estimated 2.6 million customers. This brings the total to 28,340 distribution substations, representing 34.0% of all distribution stations in Peninsular Malaysia. Over 130 online feeder pillars were equipped with IoT devices and connected to the new DN Utility IoT (UIoT) platform. This integration allows DN to access near real-time information on load and low voltage network parameters, significantly improving load management and analytical capabilities. DN become the first utility in the world to adopt the Integration Standard Common Information Model (CIM): IEC 61968/61970 and 62325, which enables both Geospatial Information System and Advanced Distribution Management System to communicate with one another, thereby setting the foundation of more intelligent network management. A common architecture for the transmission and distribution network was developed, harmonising smart grid initiatives across TNB. This strategic collaboration, jointly developed with experts from both Grid and Distribution Network division, ensures the