our members with a safe, reliable and cost-effective supply of long-term chronic medications through the Klinik TNB. In 2023, a total of 18,922 medication packages were delivered throughout Peninsular Malaysia. Total Wellness LTIFR Trending from 2021 to 2023 2023 0.74 2022 0.82 2021 1.03 Note: Total man-hours do not take into account paid vacations, paid sick leave and state public holidays. No Metric Bursa Ind. Unit 2021 2022 2023 Targets Health and Safety 1 Number of work- related fatalities C5(a) Number 8 2 4 Zero fatalities Employees 2 0 3 Contractors 6 2 1 2 Lost time incident rate* C5(b) Per million man- hours 1.03 0.82 0.74 < 1.0 3 Number of employees trained on health and safety standards** C5(c) Number 5,943 18,986 14,014 20% increase in 2024 from2023 * Revised methodology for LTIR calculation to align with the GRI 403-9 definition. ** FY2023 data has been reported based on Health and Safety training categories. Past years’ data has been reported for Health, Safety and Environment training categories. OUR PERFORMANCE SUSTAINABILITY DISCLOSURES ON MATERIAL MATTERS TENAGA NASIONAL BERHAD Integrated Annual Report 2023 82 Beyond carbon dioxide (CO2), the combustion of fossil fuels may yield other pollutants such as carbon monoxide (CO), nitrogen dioxide (NO2), sulfur dioxide (SO2) and particulate matter (PM) that potentially have long-term impacts on both the environment and health. We vigilantly monitor and curtail emissions of SO2, NO2, CO and PM in accordance with the Environmental Quality (Clean Air) Regulation (CAR) 2014. Annual declaration of toxic emissions is submitted to the Department of Environment and any deviation is reported within 24 hours with rectification measures. We leverage a range of advanced technologies and practices to optimise fuel mix and maintain the effectiveness of emissions control facilities, such as: Management of Toxic Emissions In 2023, we enhanced our TNB Environmental Policy from compliance-based towards meeting our sustainability goals. The revised policy addresses gaps