EV charger in 17 days, which is faster than normal compared to the standard lead time of three months. TenagaCableIndustries Sdn.Bhd.•AchieveditshighestCustomerSatisfactionIndexperformance(87.1%)ofthedecade.•AchievedimpressivesalesforitsnewbusinesssegmentsofCableWasteandFibreOpticCable. TNBRepair& MaintenanceSdn.Bhd.(REMACO) • Expandedits international footprint by securing substantial contracts in for engineering & maintenance services of power generation and water distillation plants. • Notably, REMACO was awarded contracts worth RM2.0 billion and RM389.8 million for the 876MW Shuaiba North Power Generation and Water Distillation Plant and the 240MW Shuwaikh Open Cycle Gas Turbine Power Generation and Water Distillation Plant in Kuwait, respectively. • Won several awards for its commitment to innovation and excellence, including the Asian Power Award for Innovated Power Technology of 2023 for its Stesen Janakuasa Tuanku Muhriz project. TNBEngineering CorporationSdn.Bhd.•Signednewcoolingsupplyagreementtosupplyatotalcoolingcapacityof7,174RTtobuildings.•SuccessfullycompletedtheEngineering,Procurement,ConstructionandCommissioningworksforTNBRenewables’ 50MW Bukit Selambau Large Scale Solar Project ahead of its planned Commercial Operation Date.ACHIEVING OUR STRATEGIC AMBITIONS OUTLOOK In 2024, TNB Retail plans to capitalise on both regulated and non-regulated business growth in alignment with the Reimagining TNB 2.0 strategy. For the regulated business, the focus will be to improve collections and enhance customer experience across all service interactions in what is the final year of the Regulatory Period 3. This includes leveraging the growing AMI (smart meter) network in Malaysia to offer more customer-centric services. In the non-regulated sector, TNB will explore new markets and business models while expanding existing ones, such as the charge point operator for TNBX to meet the increasing interests in electric mobility. The anticipated approval of the Energy Efficiency and Conservation Act in 2024 presents an