through our unions, ensuring improved working conditions. In 2023, we continued to engage and facilitate discussions to address employee concerns, enhance workplace culture, align with the company’s direction and negotiate terms within the CA. We place high importance on ensuring the safety of our employees and providing them with a safe working environment. This can be seen clearly through the improvement of our HSE performance in 2023, where we achieved our target of reducing our employee Lost Time Injury Frequency Rate (LTIFR) to <1.00, recording an LTIFR of 0.74 compared to 0.82 in 2022. Senior Management Executives Non-Executives (Technical) Non-Executives (Non-Technical) M-Club PEP & EOA Non-execs Trade Unions & Associations Employee Group No. of Engagement Session in 2023 2 40 36 38 MANAGEMENT APPROACH SUSTAINABILITY DISCLOSURES ON MATERIAL MATTERSSUSTAINABILITY STATEMENT Sec 3 103 Employee Learning and Development Journey In ensuring that our people are equipped with the right capabilities, we continue to invest in our people. Our learning and development programmes are based on three (3) principles: Our succession management is a systematic process designed to identify, select and develop talents, ensuring a seamless operation of critical roles within our company. As of the end of 2023, we had successfully cultivated 31 “ready now” successors out of the 34 identified critical positions. Notably, our newly appointed C-Suites and Senior General Managers were drawn from this pool of successors. This achievement was acknowledged when we clinched Gold (first place) in the Best Succession Planning Strategy category at the Employee Experience Awards 2023 Malaysia, affirming the effectiveness of our strategic approach to succession planning. The TNB Diversity & Inclusion policy, established in 2022, highlights our steadfast dedication to nurturing a diverse and inclusive work environment. We are committed to fostering a culture that values individuals irrespective of factors such as age, gender, race, religion,