the Ministry of Energy Transition and Water Transformation (PETRA). MELP aims to support the national ET agenda by improving the energy literacy of Malaysians. A significant milestone for MELP was reached in 2023 when Universiti Tenaga Nasional and Universiti Kebangsaan Malaysia (UKM) decided to incorporate energy literacy modules into their curriculum. Both tertiary institutions have agreed to enhance energy literacy through programmes, initiatives, publications, and research. In the rooftop solar PV space, GSPARX continues to play a significant role in transforming TNB’s customers into prosumers. By the end of 2023, GSPARX secured a cumulative 340MWp of solar capacity, including a nationwide project involving AEON shopping centres and AEON BiG supermarkets with a total capacity of 78MWp. Meanwhile, TNBX, a wholly-owned subsidiary of TNB, focuses on sustainable energy solutions. Itlaunched several innovations such as SuriaShield residential solar PV insurance and the Virtual Energy Manager solution to assist commercial and industrial customers in managing their electricity usage. Digitalisation has been a key lever in helping us deliver exceptional customer experience, particularly through the wider adoption and greater functionality of the award-winning myTNB app. myTNB currently has over has 6.7 million subscribers with features aimed at promoting customer empowerment and sustainable practices. The features we have introduced continue to delight our customers and as proof of its user-friendliness and relevance, it was recognised by a leading technology publication, PC.com for being the Best Public Utility App in 2023. In 2023, we continue to see our Malaysian government’s steadfast support for the Incentive Based Regulation (IBR) framework, which has been governing our electricity sector since 2014. We recovered about RM16 billion of fuel costs via the Imbalance Cost Pass-Through (ICPT) mechanism, which helped improve our financial liquidity. As a key enabler of Malaysia’s ET journey, TNB has been an active