Seminars Collaboration sessions Social media Meetings and knowledge sharing sessions Engagement Plaftorm • Affordable tariff • Innovation in technology and RE • Quality of service • Supply reliability • Current and planned ESG efforts • Energy literacy • Environment and Occupational Safety and Health • Compliance with legal and regulatory requirements Areas of Interest or Concern • Reliable Energy and Fair Tariffs, pages 77-78 • Energy Transition and Innovation, pages 68-71 • Environmental Management, pages 82-86 • Safety, Health and Well-being, pages 79-81 Our Response OUR SUSTAINABILITY AGENDA IS FOCUSED ON WHAT MATTERS TO OUR STAKEHOLDERS TENAGA NASIONAL BERHAD Integrated Annual Report 2023 64 With the above in mind, our sustainability agenda focuses on material ESG matters outlined in our materiality matrix. We have a comprehensive materiality assessment everytwo (2) years; the last was in FY2022. This assessment allows us to stay ahead of emerging trends, changing stakeholder expectations, and other operational challenges. In 2023, we carried out a limited-scale materiality review. We based the materiality assessment process on the following three (3) phases, as guided by the Bursa Sustainability Reporting Guide (3rd Edition): As a result, the eleven (11) material matters for FY2023 are depicted in the materiality matrix below. TNB MATERIALITY ASSESSMENT Cross reference with the Sustainability Performance Table in the Sustainability Statement that includes linkages of performance to UN SDGs. • “Community Development and Human Rights” has increased in priority for stakeholders, reflecting their interest in TNB’s management of a just energy transition across the value chain, particularly regarding human rights. • Prioritisation for “Cybersecurity Management”, “Safety, Health and Well-being” and “Employment Culture” have lowered, reflecting stakeholders’ confidence of the outcome in our ongoing initiatives. • The material matter related to the supply chain has been refined to “Sustainable and Responsible