for ensuring the integrity of this Integrated Annual Report, which in its opinion addresses issues that are material to the Group’s ability to create value and fairly presents the performance of TNB. FEEDBACK Our Integrated Annual Report is a work in progress and any feedback or suggestions for improvements in relation to this Report are welcome. Please direct all comments to us via email at cosec@tnb.com.my. OVERVIEW OF OUR BUSINESS & OPERATIONS Refer to pages 6-7, 24-25 for more information. OUR STRATEGY Refer to pages 38-49 for more information. DISCUSSION OF OUR FINANCIAL RESUL TS AND FINANCIAL POSITION Refer to pages 29 and 32 for more information. REVIEW OF OPERATING ACTIVITIES Refer to pages 32-37 for more information. ANTICIPATED OR KNOWN RISKS Refer to pages 183-191 for more information.OUR PROSPECTS Refer to pages 31 and 37 for more information. Bursa Malaysia’s MMLR Bursa Malaysia’s Sustainability Reporting Guide 3rd Edition Global Reporting Initiative (GRI) Universal Standards 2021 GRI Electric Utilities Sector Disclosures Task Force on Climate-related Financial Disclosures (TCFD) framework United Nations Sustainable Development Goals (UN SDGs) Section in this Statement Key Enhancements • Introduces the Energy Transition (ET) Plan and their integration with other key sustainability principles and corporate strategies. • Highlights TNB’s current collaborations and partnerships in pursuing ET. Sustainability at TNB • Introduces the Sustainability and Energy Transition Council in TNB's sustainability governance. • Highlights TNB’s digital solutions to enhance customer experience and satisfaction. Responsible Governance and Strengthening Business Resilience • Enhances TNB’s disclosure on climate risks & opportunities in line with TCFD recommendations. • Provides details of the ET strategic plans and initiatives across the value chain. Climate Change and Environment • Highlights TNB’s commitment to safe and healthy working conditions by focusing on the occupational health and safety management system.