from: o Stakeholder groups o ESG Pathway to ‘A’ and Beyond project team o External benchmark • Obtain feedback from identified personnel from business entities, overseeing and directly engaging with external or internal stakeholder groups to prioritise the relative importance of material matters from the perspective of stakeholder groups and their impact on TNB. • Review the prioritisation of the material matters in the matrix. • Deliberation and validation by SETC of the reviewed TNB Materiality Matrix. • Approval by the TNB BOD of the reviewed TNB Materiality Matrix. Identification Validation Prioritisation 1 2 3 (2) Energy Transition and Innovation (6) Environmental Management (3) Climate Change and Emission (8) Community Development and Human Rights (11) Employment Culture (5) Safety, Health and Well-being (9) Sustainable and Responsible Supply Chain (10)Cyber Security Management (4) Reliable Energy and Fair Tariff (1)ResponsibleBusinessand FinancialPerformance (7) Customer Experience and Satisfaction TNB MATERIALITY MATTERS 2023 High Importance to TNB’s Business High Importance to TNB’s Stakeholders Governance Environmental Social Legend: Indicate movement compared to previous year MATERIALITY ASSESSMENT SUSTAINABILITY STATEMENT Sec 3 65 We are committed to responsible business practices while maintaining solid financial performance. Our goal is to ensure long-term resiliency by leveraging our core operations and new opportunities to grow in a sustainable manner, sharing the benefits with our shareholders. Our corporate governance structure complies with the Malaysian Code on Corporate Governance (MCCG) 2021 to effectively facilitate our business operations. MM 1 Responsible Business and Financial Performance SUSTAINABILITYDISCLOSURES ONMATERIALMATTERS The BOD is guided by a high standard of ethical conduct in accordance with the COBE for Company Directors and employees as per the MCCG requirements. This is to ensure compliance with laws and regulations, sound employment practices, confidentiality and