Roadmap (NETR) at the Energy Transition Conference 2023, which was hosted by TNB. TENAGA NASIONAL BERHAD Integrated Annual Report 2023 30 Even as TNB forges ahead with the NETR’s objectives, we will remain focused on strategic initiatives to enhance the flexibility and resilience of our transmission and distribution networks, embrace more sustainable generation and elevate customer service levels. We are also forging ahead with digitalisation initiatives, a key enabler to our energy transition journey, to enhance efficiency, sustainability and innovation within the organisation. As digitalisation expands, there is a need to step up our cybersecurity measures to safeguard the electricity assets as well as to ensure safe, secure and reliable operations. Guided by our Reimagining TNB strategy and Energy Transition Plan, we will continue to strongly support the country’stransition towards a more sustainable and resilient energy future. SUPPORTING OUR COMMUNITIES In building a Brighter Community, TNB focuses on community needs through our corporate social responsibility (CSR) programme that emphasises education, socioeconomic support, and environmental care. This year, we invested RM18.2 million in our CSR activities comprising the provision of educational opportunities, socioeconomic support and the upholding of our environmental commitments. In addition, we paid zakat amounting to RM40.4 million in 2023 across Peninsular Malaysia based on FY2022’s aggregate income, in which a portion of the zakat returned to us in the form of wakalah was distributed through various programmes to ease the burden of targeted recipients. Through Yayasan Tenaga Nasional, we continue to sponsor students at the higher education level, both locally and abroad, in the form of scholarships and convertible loans. For 2023, we contributed more than RM70 million to sponsor 3,397 students for their higher education. We also support the government’s agenda to produce employable graduates and to grow Malaysia’s own talent in the power and utility