Ohio, United States • Bachelor of Science in Electrical Engineering from the University of Texas at El Paso (UTEP), United States • Member of International Conference On Electricity Distribution (CIRED) Malaysia • Chairman of HAPUA 2024 - ASEAN level for Customer Service Sector (Working Group on Human Resource) Working Experience: • Encik Kamal Arifin held more than 33 years of diverse experience within TNB encompassing roles such as Special Officer in the offices of the TNB Chairman, Senior Vice President, Chief Operating Officer of Malaysia Transformer Manufacturing, State General Manager (Negeri Sembilan) for TNB Distribution, and Head of Customer Services (Johor) for Retail Division. • Before his elevation to the position of Chief Retail Officer, he was the Head of Centralised Operations and Centre of Excellence in the RetailDivision. • As Chief Retail Officer, Encik Kamal Arifin is at the forefront of TNB’s ambitious journey to become a leading Retail company of the future. His responsibilities include driving the growth of TNB’s new retail business, which extends beyond the core focus on kilowatt-hours to encompass new products and services. Additionally, he is committed to enhancing customer experience through the expansion of TNB’s digital services. Directorships In Public Companies and Listed Issuers: No directorships in public companies and listed issuers. Management Committee(s): GL TC IEC GEMC GPC GMTC CREATING VALUE THROUGH STRONG GOVERNANCE Sec 4 139 SENIOR MANAGEMENT PROFILE Chief People Officer FELDATUN BINTI SHARIF Date of Appointment: 1 April 2024 51 Female Malaysian Qualification(s): • Bachelor of Art, Art & Social Science (Majoring in Social Administration), with Honours, Universiti Malaya, Malaysia. Working Experience: • Puan Feldatun binti Sharif is a highly experienced HR Professional with 27 years of experience in various aspects of HR including HR Strategy, Organisational Development, Workforce Planning, Talent Acquisition, Development and Deployment, HR Management & Operations, and