in FY2023 are as follows: • Provided independent and objective assurance on the adequacy of internal controls implemented to mitigate risk exposures. The reports issued to respective client, senior management, and BAC encompassed observations, root causes, recommendations, management responses, deadline, and person responsible and accountable for implementation of corrective actions. • Presented TNB’s State of Internal Controls to BAC on a quarterly basis covering audit completion status against the approved audits, risks reviewed during audits, results of internal control assessment, and status of corrective actions including aging for pending actions. • Conducted follow-up audits on corrective actions agreed upon by management to assess the effectiveness and efficiency of the actions implemented. • Participated in periodic management and board breakouts, offering independent feedback on governance, risks, and controls. This involvementalso served to gain insights into the Company’s direction, enabling the provision of value-added assurance and advisory roles. • Collaborated with Risk Management Department to discuss on Company’s risk indicators, emerging risks, and pertinent mitigation plans. Additionally, quarterly coordination meetings were held with the External Auditor to address audit scope/issues, ensuring comprehensive coverage and minimising duplication of effort. • Conducted syndication sessions with TNB’s senior management to comprehend emerging risks and concerns facing TNB, to be incorporated into the development of Annual Audit Plan. • Maintained a comprehensive Quality Assurance and Improvement Programme (QAIP) covering all aspects of the internal audit activities. This programme evaluates the adherence of audit activities to the standards established in IPPF. • Organised mentoring and connecting sessions that fostered interaction with BAC members and TNB’s top management, providing valuable opportunities for guidance and relationship building for GIA auditors. • Organised series of company-wide