Organisational Competency Index of 87.8% in 2023. Capability Building Succession Management Diversity & Inclusion knowledge from challenging experiences and assignments 70% from developmental relationships 20% from formal training and coursework 10% SUSTAINABILITY DISCLOSURES ON MATERIAL MATTERS TENAGA NASIONAL BERHAD Integrated Annual Report 2023 104 Extended Study Programmes Our employees are provided with the opportunity to further their academic studies through our study sponsorship initiative, which includes support for both undergraduate and postgraduate programmes. Additionally, we offer an in-house Employee Academic Development Programme. From 2021 to 2023, a total of 220 TNB employees actively participated in these programmes, reflecting our commitment to their continuous learning and development. This initiative represents a substantial investment, totalling RM1.2 million. In summary, we continue to invest in our workforce capabilities: Professional Certification The technicalcompetencies of our workforce play a pivotal role in driving our business operations. Our employees actively pursue relevant professional and specialist certifications within their respective fields. Additionally, they are encouraged to stay abreast of up-to-date industry standards and advancements in technology, fostering a culture of continuous learning and staying at the forefront of our rapidly evolving industry. 2023 Professional Certification Programme No. of Employees Investment (RM) i. Functional programmes, including: Functional: 369 pax Functional: RM394k • Certificate in Risk Management • Certified Information Security Manager • Certified Environmental Professionals in Sewage Treatment Plant Operation ii. Technical programmes, including; Technical: 271 pax Technical: RM242.5k • Certified Steam Engineers and Boilermen • Grid Authorisation Certification • Machine Lubricant Analyst (MLA) Level 1 • Certified Energy Auditor Training iii. Regulatory Certification programmes, including; 429 pax RM8.2mil • Cable Jointer Levels