designed to identify, select and develop talents, ensuring a seamless operation of critical roles within our company. As of the end of 2023, we had successfully cultivated 31 “ready now” successors out of the 34 identified critical positions. Notably, our newly appointed C-Suites and Senior General Managers were drawn from this pool of successors. This achievement was acknowledged when we clinched Gold (first place) in the Best Succession Planning Strategy category at the Employee Experience Awards 2023 Malaysia, affirming the effectiveness of our strategic approach to succession planning. The TNB Diversity & Inclusion policy, established in 2022, highlights our steadfast dedication to nurturing a diverse and inclusive work environment. We are committed to fostering a culture that values individuals irrespective of factors such as age, gender, race, religion, nationality,physical abilities, background or prior experiences. This commitment includes striving for a minimum of 30% female representation on our Board of Directors and promoting diversity among our senior management team. Our workforce comprises a mosaic of individuals with diverse backgrounds, talents and expertise, all strategically aligned with the company’s objectives. Moving forward, we are poised to introduce our comprehensive stance on labour rights. This initiative will employ a centralised and structured approach to safeguard the labour rights of our employees, emphasising key aspects such as diversity and inclusion, fair wages and benefits, upskilling and education, equitable treatment, safety and health, anti-corruption measures and a resolute stance against forced labour. This empowers our employees to chart their competency development in alignment with the learning journey identified for their respective roles. The effectiveness of the employees’ learning journey is further monitored through annual assessment cycles to gauge their proficiency levels over time. Both the employees and management are given the platform to discuss and identify