assessment process on the following three (3) phases, as guided by the Bursa Sustainability Reporting Guide (3rd Edition): As a result, the eleven (11) material matters for FY2023 are depicted in the materiality matrix below. TNB MATERIALITY ASSESSMENT Cross reference with the Sustainability Performance Table in the Sustainability Statement that includes linkages of performance to UN SDGs. • “Community Development and Human Rights” has increased in priority for stakeholders, reflecting their interest in TNB’s management of a just energy transition across the value chain, particularly regarding human rights. • Prioritisation for “Cybersecurity Management”, “Safety, Health and Well-being” and “Employment Culture” have lowered, reflecting stakeholders’ confidence of the outcome in our ongoing initiatives. • The material matter related to the supply chain has been refined to “Sustainable and Responsible (added)Supply Chain”, emphasising the importance of sustainable and responsible practices across the entire supply chain. Our revised Materiality Matrix renews our focus on material matters, which forms the basis of our Sustainability Statement. The respective indicators facilitate the monitoring and measurement of our sustainability performance. The following is a summary of critical updates to the TNB Materiality Matrix FY2023 as compared to FY2022: • Matters related to “Customer Experience and Satisfaction”, previously disclosed as a sub-topic in “Responsible Business and Financial Performance”, are now a separate material matter highlighting increasing customer expectations towards accelerating energy transition and energy efficiency. • “Energy Transition and Innovation” and “Climate Change and Emission” remain key priorities for stakeholders and TNB. • “Environmental Management” has shifted to a slightly lower priority for TNB. Environmental matters relating to emissions, water, and waste form part of our energy transition, as well as climate change material matters and strategy. • “Responsible Business and