Erik Hersman, one of the founders of Huduma, is quoted saying that the strength of the partnerships with civil society organisations on the ground is essential for promoting Huduma and encouraging citizens to participate. Huduma is a platform for monitoring of service delivery in health and education. The new open source application builds on the success of Ushahidi, which used crowdsourcing to track incidents during the post-election violence in Kenya in 2008.
Anaandika kwenye blogu ya Poverty Matters Blog. Anaripoti kuwa kwa kuwa simu ya mkononi inaweza kubakia ndiyo kiunganishi pekee cha intanet kwa waafrika wengi, taasisi nyingi, ikiwamo Twaweza, sasa zinafanya majaribio ya kufahamu nguvu ya simu ya mkononi katika kuboresha utawala, na huduma za afya na elimu . Soma zaidi kweny poverty matters.