In many cases, they make important change, but their efforts are hampered by a lack of access to practical information about their government and their community. Many citizens, therefore, have difficulty organizing a meaningful response when government and other entities fail to deliver services or use resources well.
Mara nyingi juhudi zao huzaa mabadiliko muhimu, lakini juhudi hizi huathiriwa na kukosekana kwa taarifa muhimu kuhusu serikali yao na jumuiya yao. Kw a hiyo wananchi wengi hushindwa kuwa na msimamo maridhwa pale serikali au asasi nyingine husika zinaposhidnwa kutoa huduma au kutumia rasilimali vyema.