When the child has specific problems or needs which the child helpline is not equipped to address, the child helpline refers the child to appropriate existing services through the Social Welfare Officer. Social Welfare officers have responsibility to follow up on cases and attend to the specific needs of the child (S. 94 of the Law of the Child Act, 2009).
Baadhi ya watu huona michezo hii ya watoto kama michezo ya kawaida tu ila ina manufaa kadha wa kadha katika kuweka motisha kwenye makuzi ya ubongo ambayo ni muhimu kwa Siku zote mzazi usimkataze mtoto kucheza, kama hautaki achafue mazingira, muonyeshe sehemu na njia sahihi ya kuchezea huo mchezo wake. Kwa maoni na ushauri tupigie simu namba 116, ambayo ni maalumu kwa huduma za mtoto nchini.