Although the revenues from this service were showing potential and its growth had allowed eBay to reach its revenue targets, eBay had never actually been able to meaningfully integrate Skype into its core operations and to capture the synergies that justified the original acquisition.
Ingawa mapato kutokana na huduma hii walikuwa kuonyesha uwezo na ukuaji wake alikuwa na kuruhusiwa eBay kufikia malengo yake ya mapato, eBay hakuwahi kweli imekuwa na uwezo wa kikamilifu kuunganisha Skype katika shughuli zake za msingi na kukamata mahusiano kwamba waadilifu upatikanaji awali.