Over its first five years (2009-2013), Twaweza seeks to increase citizen access to information about services and entitlements, amplify opportunities for citizens to express their views in public and foster a culture in which citizens regularly monitor government, public resources and service delivery. We also aim to facilitate significant improvements in media quality and diversity across East Africa. Through these efforts we hope to see citizens gain a greater sense of their own ability to make change happen– this is what we call citizen agency. Service Delivery Outcomes As citizens become more aware, active and empowered, we believe they are better able to demand accountability and improved services.
Katika miaka mitano ya kwanza, Twaweza inatafuta kuongeza upatikanaji wa habari kwa wananchi kuhusu huduma na stahili zao, kukuza fursa za wananchi kueleza maoni yao hadharani na kulea utamaduni ambamo wananchi wanafuatilia serikali, rasilimali za umma na utoaji wa huduma kwa karibu. Aidha tunakusudia kusaidia kuinua ubora wa vyombo vya habari na kuongeza wingi wake kote Afrika Mashariki. Kupitia juhudi hizi tunataraji kuona wananchi wakijenga uelewa mkubwa zaidi wa uwezo wao wa kusababisha mabadiliko – huuu ndio tunauita utashi wa wananchi