“Every employee must be imbued with an attitude directed towards a continuous striving for improvements widespread attention will be given to education and training with regard to their contribution to the quality policy.â€
â € œEvery mfanyakazi lazima uliojaa mtizamo kuelekezwa kuelekea juhudi endelevu kwa ajili ya maboresho makini kuenea atapewa elimu na mafunzo kuhusiana na mchango wao kwa ubora policy.â €