Many offshore call center agents are bilingual in their native Middle Eastern or Asian language which is difficult to the North American ear. Whereas Spanish is more useful and practical as a second language for potential untapped markets throughout the North, Central and South American populations as well as those countries where Spanish is either a primary or secondary language.
Wakati Kihispania ni muhimu zaidi na vitendo kama lugha ya pili kwa untapped potential masoko hela Kaskazini, Kati na Amerika ya Kusini kama vile idadi ya nchi hizo ambapo Kihispania aidha ni ya msingi au sekondari lugha.