Residents of Dar es Salaam are dissatisfied with levels of service delivery, report rising levels of corruption and have little trust in the institutions and individuals who are meant to represent and serve them. There are particularly high levels of dissatisfaction with the management of public service delivery.
Wakazi wa Dar es Salaam hawaridhishwi na viwango vya utoaji huduma za jamii, waelezea jinsi rushwa inavyozidi kukithiri na hawana imani thabiti kwa taasisi za umma na viongozi wanaopaswa kuwawakilisha na kuwatumikia.Viwango vya kutoridhishwa na jinsi utoaji huduma za jamii unavyosimamiwa ni vya juu sana.