With all the chatter and hype that surround bots, artificial intelligence, and conversational commerce, it can be hard to remember that there’s very little percolating today on chat platforms (with their billions of users) that didn’t exist a year ago.
Pamoja na yote chatter na Hype inayozunguka bots, akili bandia, na biashara mazungumzo, inaweza kuwa vigumu kukumbuka kwamba kuna kidogo sana percolating leo kwenye majukwaa mazungumzo (kwa mabilioni yao ya watumiaji) ambayo haikuwepo mwaka mmoja uliopita.