The questionnaire approach was chosen for this research because an overview of the barriers encountered by hospitality firms having any form of online presence is researched along with the perceived benefits the consumers encounter as a result.
mbinu dodoso alichaguliwa kwa ajili ya utafiti huu kwa sababu maelezo ya jumla ya vikwazo vinavyokabili mashirika ya ukarimu kuwa aina yoyote ya uwepo online ni utafiti pamoja na faida alijua walaji kukutana kama matokeo.