“Communication is a two way process.â€ Everybody has heard that said before and few people would disagree that effective two way communications are an important contributor to organisational success.
â € œCommunication ni njia mbili process.â € Kila mtu amesikia kwamba alisema kabla na watu wachache ingekuwa hawakubaliani kwamba ufanisi njia mbili mawasiliano ni mchangiaji muhimu kwa mafanikio ya shirika.