The aim of the Champion Program is to offer on the job training for these call centre agents in order to improve their skills sets in customer experience, sales and marketing as part of their career growth. Ahmed Mokhles, Zantel Chief Commercial Officer said the aim of starting the Champion Program is to integrate the call centre into a revenue stream. “The Champion Program provides an opportunity for call centre agents to upsell Zantel products and services and thus earn an extra income.
"Alisema pia kwa kutumia teknohama hii lugha ya Kiswahili itasaidia watoto wa shule kusoma kompyuta katika lugha yao wenyewe, kuongeza kiwango cha faraja kwa sababu wataweza kujifunza kwa kasi na kuendeleza ujuzi wa haraka, Mimi kama Raisi ninafahamu juhudi za kuimarisha Kiswahili kwa njia ya mfumo wa kompyuta ili kusaidia watu kuweza kubadilishana habari katika lugha mama waliyoizoea pia kubadilishana masuala ya kijamii na kiuchumi yanayohusu maisha ya watu duniani kote Alisema pia Microsoft Corporation itasaidia Kiswahili kukua na kuwa maarufu sana katika sehemu nyingi duniani kote