Side to side: between internal customers and suppliers – understanding each others problems; between improvement teams – sharing ideas; and between functions – understanding each other’s roles.
Upande wa pili: kati ya wateja wa ndani na wauzaji â € “”kuelewa kila matatizo wengine; kati ya timu ya kuboresha â € “”kubadilishana mawazo; na kati ya kazi â € “”kuelewa kila otherâ € ™ s majukumu.