The brief is based on data from Twaweza’s Sauti za Wananchi, Africa’s first nationally representative mobile phone survey that interviews households across Mainland Tanzania. Despite the apparently low levels of interaction with formal channels, 6 out of 10 citizens (58%) report that they observed joint or collective complaints to officials in their community in the last 12 months (some of these may be reports of the same complaint). These complaints are normally organized to seek improvement in a public facility at the local level. The most common issues are teacher absenteeism and access to clean and safe water.
Wananchi walio wengi (70%) wanaripoti kuwa sauti zao hazisikiki katika maamuzi ya Serikali.Licha ya mwingiliano mdogo ulio wazi kati ya wananchi na mifumo rasmi ya serikali, wananchi 6 kati ya 10 (58%) wanaripoti kuwa wamewahi kushuhudia wananchi wakipeleka malalamiko kwa viongozi ndani ya kipindi cha miezi 12 iliyopita.