The top three challenges in rural areas are distance to water point (39%), insufficient number of water points (35%) and dirty water (32%) while the top three challenges in urban areas are irregular supply (37%), water cost (27%) and insufficient number of water points (26%).
Hata hivyo, idadi hii inatofautiana kutokana na makundi mbalimbali: matajiri (asilimia 42) na wakazi wa mijini (asilimia 41) wana uwezekano mkubwa zaidi wa kuomba msaada polisi. Wananchi wengine (asilimia 66), huenda kwanza kwa mwenyekiti wa kijiji/mtaa.