The customer should get answers, negative as they may, their applications properly and within the expected timeframe for the same.
Kutoa wateja makini sifa na heshima na ufanisi, kutoa wazi, sahihi na ya uwazi. mteja lazima kupata majibu, hasi kama wabebe maombi yao vizuri na ndani ya muda uliopangwa inatarajiwa kwa moja.