There has been an increase in complaints presented by persons in the 21-25 age group (4.9 per cent in 2000, and 10.4 per cent in 2001) and in the 16-20 group (1.1 per cent in 2000, 3.7 per cent in 2001).
3.- Perfumes/Cosmética 9.- Transportes/Telecomunicaciones 15.- Juguetes