ويحلل الكاتب الاحباطات على ضوء "المطالب المقدمة".
44), clarifies the notion of a “minority situation” in the following way: “In general terms, a situation arises where there is a widespread sense of frustration among members of minority groups, and that frustration is related to their belonging to the group.” The author analysed frustrations in terms of “claims made”.