`4` الحق في عدم التمييز؛
Acceptable and effective responses to many of the common obstacles to housing and property restitution programmes, including secondary occupation, loss or destruction of property records and the destruction of property; Specific criteria to assess the circumstances under which compensation may be granted in lieu of restitution, as well as criteria addressing what constitutes just and fair compensation; and Institutional guidelines regarding institutional organization, staff training and caseloads, investigation and complaints procedures, verification of property ownership, and decision-making, enforcement and appeals mechanisms.