"(ل) احترام المواطنين وحقوقهم وبذل أقصى الجهود من أجل تسهيل معاملتهم وإنجازها على أكمل وجه وتقديم المساعدة الممكنة لهم".
“(l) He shall respect citizens and their rights and do his utmost to facilitate and process their official business as efficiently as possible by offering them every possible assistance.”