A review of the paper claim form submitted by the claimant revealed that while the claimant had selected the high individual amount, the low family amount had erroneously been entered in the electronic submission forwarded to the Commission, and that no family information was present in the claim.
Le requérant avait bien opté pour ce dernier montant sur le formulaire sur papier mais c'est le premier montant qui figurait, par erreur, sur la version informatique soumise à la Commission, et aucune donnée d'ordre familial ne figurait dans la réclamation.