Allerdings sollten in Härtefällen die Erstattungsanträge, insbesondere diejenigen, die am Amtssitz eingereicht werden, schneller bearbeitet werden, um den Bediensteten - und in einigen Fällen ihren Hinterbliebenen - keine ungebührlichen Verzögerungen zuzumuten.
However, the audit noted that hardship cases, particularly those submitted to Headquarters for processing, should be dealt with more quickly to ensure that staff members' claims — and in some cases those of surviving family members — were not subject to undue delays.