Arbejdstagerne eller deres repræsentanter skal på passende niveauer have sikkerhed for information og høring i god tid i de tilfælde og på de betingelser, der er fastsat i EU-lovgivningen og national lovgivning og praksis.  
Workers and employers, or their respective organisations, have, in accordance with Union law and national laws and practices, the right to negotiate and conclude collective agreements at the appropriate levels and, in cases of conflicts of interest, to take collective action to defend their interests, including strike action.  