We are keen to return the funds to all players who are now unable to access their  accounts, the funds can be returned by the following procedure.  For players that use e-wallets (Neteller, MoneyBookers, UKash etc.);  Simply email us the details of your e-wallet and we shall pass this over to our  finance team who will ensure the funds are sent back.  For players that deposited with Credit/Debit Card;  If players have already emailed in their documents,  they will need only send an  email stating that they wish to withdraw back to the registered credit card.  If players have used a credit card but have not verified theier ID, the withdrawl  policy does still stand, and they will be required to send in ID and copies (front  and back) of the card (the first 12 digits of the card number and the 3 digit CV2  number on the back of the card may be blocked out). We can then update this to the  account and process the withdrawals.