diff --git "a/keyStoneBank_reviews.csv" "b/keyStoneBank_reviews.csv"
new file mode 100644--- /dev/null
+++ "b/keyStoneBank_reviews.csv"
@@ -0,0 +1,4021 @@
+year,content,score
+2024,Since yesterday I can register my account on your app ( registration failed try later),1
+2024,Normal all time,5
+2024,This app is so useless that you can't transfer to opay and they will debit you for no reason.,1
+2024,I'm really dissatisfied with the latest update cause I'm unable to temporary lock my ATM card as I normally do with previous keymobile version. Please fix it ASAP,3
+2024,"I want to use this medium to commend your team in ensuring effective delivery of this new app, but meanwhile this new app is not functioning like the old one ,this one is not user friendly, to transfer money out is a problem ,the highest I do is 10,000 also the process to even transfer this amount is just too tideou and stressful ,this has actually makes me to divert all my transactions away please ,I",5
+2024,Does not allow transaction of more than 2500 naira,1
+2023,I'm having problems while resecting my login password,4
+2023,"Am not able to login or create account, it giving me head ache already",1
+2023,"Hello, please i had a transactions debited from my account on the 26/12/2023 and till date the fund has not been resversed ???",3
+2023,"This app is very frustrating, I've been trying to login since on 23 and I'm unable to login which is kinda frustrating at this period of time cause i can't get access to my account and make any transactions very bad and i don't understand why.",1
+2023,I don't like this App since three days I can't login to my App.. I went to the office the staff told me it's network.. I can't do transfer and transactions.. Please we should upgrade the App Am fed up seriously... The old version of the App never did this... Please fix its up..It's should be fast and Reliable and easy to use...,1
+2023,Good App I Like It,5
+2023,"Why am i finding it difficult to register, i hve inputed my details but the Continue button failed to be clicked.",1
+2023,"The app works well. I easily make payments and pay bills. However, the app should be updated to make transfers to online banks like Opay and Palmpay. I usually get inconvenienced when I want to make transfers to online banks and I'm not able to do so.",3
+2023,I love the app but for some weeks now I have been unable to log in. I uninstalled it and I tried installing it back but it's not working.,4
+2023,Profile Lock,5
+2023,If i enter my username or number and my password and press log in button it will reply that it's invalid password or username,4
+2023,Better,5
+2023,I can't login why?,1
+2023,Very good,5
+2023,I have been unable to log in for the past week,1
+2023,Service is always temporarily down. Temporary is weeks to them.,1
+2023,Honestly I don't understand why the mobile app has to log me out every 1 mins??,1
+2023,My profile is locked and I don't know how to log in. The app sucks. 🥹🥹🥹🥹,1
+2023,Very easy to access,5
+2023,"Can't find OPAY account in the bank app, neither did the USSD have entry for OPAY account, pls kindly look into this. It's so frustrating to be finding alternatives to make payment into OPAY account, it's strenuous and charges involved, one have to transfer to some other commercial banks before payment can be made to OPAY acct, it ought not to be.",3
+2023,Not installing,1
+2023,"The app can't save beneficiary, and I don't understand why it can't send money to the likes of opay, palmpay and the rest.",2
+2023,Ok,5
+2023,Good,5
+2023,Just like it,5
+2023,I'm having invalid credentials option for the time I login to the keystone mobile app,5
+2023,"I am finding it difficult to login,I forgot my password,and I am yet to receive the OTP till now. Please work on it",1
+2023,Keystone is the best,5
+2023,"It's been months after my last review and your new update, I still have the same challenge, CANT DISABLE MY CARD IN THE NEW UPDATE. I sent the mail as requested previously but nothing changed... Would still not use the account till I am able to enable and disable my card like I used to do on the old app. Fix your damn app",1
+2023,Haha,5
+2023,It has improved a lot,4
+2023,Good,1
+2023,Nice app . Very useful,5
+2023,"My app has not been opening of recent,pls what can.i do",1
+2023,"Can't login to the app,dnt knw why",2
+2023,Why can't I receive otp,3
+2023,Good customers service,5
+2023,"First of all let me appreciate the Team for a well-packaged App. The new features worth it. However, am having issues funding my Bet Account, and I can say it's as the result of the upgrade in the App, which before now it was very easy to fund the Bet account with any amount. Now the App only gives a selection for 100 naira only. By that, making it difficult to credit the Bet account above the selected amount the system have. Work on App to correct the mistake. Let it be open for any amount.",3
+2023,I love this bank so much at first I was having some issues but now everything is solved keystone bank is the right bank to bank with,5
+2023,I can't login to my acct,2
+2023,"What's wrong, why is Opay and Palmpay transactions unauthorized",2
+2023,"I don't really like the features of this app I can't login easily, someone needs to pray before he can login into his mobile app, seriously is not fair, please I think something needs to be done to enhance a better ease login",1
+2023,Oh I thought it was only me... The app is a total mess now after the upgrade. Can't initiate any transaction till date.. Really bad experience.,1
+2023,weww,5
+2023,✅✅✅,1
+2023,Lovely,5
+2023,Faster🚀,5
+2023,"Is annoying that you people doesn't accept any password i set , what's going on.",3
+2023,"At First when I saw this new update I thought It would be better than the old one not knowing it would be the worst... The design Is cool but why can't i carry out any transaction activities?? So annoying, anytime I try to make a transaction it would be rejecting and saying ""TRANSACTION LIMIT EXCEEDED"" whyy?? Even when when I haven't made any transfer in the bank app... Please fix",1
+2023,Fast network,5
+2023,Good,4
+2023,Ce I treX,3
+2023,"This app is a total mess. Since i updated to this new version, I have not been able to log in talkless of initiating any transaction. I sent messages to the bank complaint centre, no response. What a nasty experience with the updated version of the app.",1
+2023,"Worst app ever.... I can't even register my account on the app and to make it worse, the keystone ussd is even more useless than the app.... worst self banking experience I've ever had...",1
+2023,This new update is a bad experience for me since this app got updated I've been unable to login to my account keep on saying authentication failed even if I trying forgotten password to get a new one it kept on saying unable to validate pin,1
+2023,Am unable to open my app It keep showing me authentication failed,1
+2023,I've tried to login but to no avail. I tried forgot password but it's telling me valid user. Pls try something to do about it,1
+2023,I love this app but since I updated the app I can't login to my app again I have even try to reset the password but is not working,1
+2023,Please I upgraded my account since last week and is getting to almost one week now and I can't access my money all my transactions are showing do not honor why please?,2
+2023,Good,5
+2023,I find it hard to login with this ungraded version. It has been telling to check my internet connection whereas I have internet connection. I need urgent help,1
+2023,"First, the APP was good but after the update, it became terrible. Before you could make a successful transaction, you have to try more than 20 times! This APP is getting worse by the day. Keystone, please get good developers to work on this or simply delete it so we know that you do not have a banking app. This APP is a bad advert for the bank!",1
+2023,"I can't Login the app this nite, i have tried several network all to no avail. Please kindly resolve.",1
+2023,Awesome....easy access and convinient transaction...I just love it!,5
+2023,شكرا جزيلا,5
+2023,"The app has been a very good one but for few days now I can't access it, it's not working at all, I can only use my ussd code, it's annoying... I don't know if am the only one experiencing it now",4
+2023,Thenkyou thes app,5
+2023,Good,5
+2023,"Finally carried out a transaction, this upgrade is a fail for me. Nothing works , I can't transfer and the 2way authorization is a mess. Can't change pin or validate it Wow, looks good but there's alot of improvement, i.e adding beneficiaries, searching for banks. Though I haven't processed a transaction yet but I can't wait to see what the transaction history looks like. I also hope one can view past transactions for atleast 3months with the selfhelp features. Till then I reserved my 5 star.",1
+2023,Well,5
+2023,"Can't log on to my account profile on the app for some few weeks now. What the heck is happening? It's so frustating and I can't help it anymore, can you pls do something about this as I found out that many othet customers are facing same issues.",1
+2023,"Why can't I make an online payment with my card, keeps showing that my bank has declined it..",1
+2023,"It gives me what I needed, but some of the financial institution like.. Okay Moniepoint And rest of them are not included in the app. Please try and add them to better your customers experience with the app. Because it affects badly. Thanks",5
+2023,"this app has issues, I can't log in anymore after the update, it says authentication failed each time i try logging in",1
+2023,The new app is beautiful and easy to use but it doesn't bring up details of previous transactions or allows one to generate statement of account.,3
+2023,"The old app is very unique and nice but the only problem I have is I can't transfer money to opay and palmpay but now that I have upgraded to New version, I can't login anymore.,....it's been a week that have been using only ussd for transactions",3
+2023,Hello please I needed help I have been trying to register my keyMobile app but It's not working please I need help,1
+2023,Cool,1
+2023,Very good,5
+2023,Trash can't login my account for a weak,1
+2023,Excellent,5
+2023,"It doesn't show online banks especially palmpay and opay, these are the microfinance institutions commonly used where I reside",1
+2023,"The bank Is nice but I have a lot of issues consigning this app first of all no transfer to opay or palmpay and this is so frustrating, secondly I can not even transfer twice a day before there will say daily limit exceeded thirdy this app need a better ungrade like I am not enjoying the app at all opay or palmpay is more better ungrade",3
+2023,Most useless app ever,1
+2023,"It a nice and good bank ,since have been using it I have not had any issues before",1
+2023,DON'T update this app. It is useless and so is the contact center. Either use the old version or don't use the bank.,1
+2023,"Firstly, please increase or include some banks to the list of banks please.",3
+2023,"When I update the app, it only allowed me to log in but I can't do any transaction. When try it, it says unable to validated the pin. I tried to reach the customers care through calling and even went to the branch at Bida Niger State both send me another pin to use as transaction pin but it could not work update, telling unable to validated the pin.",1
+2023,"The previous app was better, this updated one doesn't allow login with the previous login details. It keeps saying authentication failed.",1
+2023,Im trying to enter my accout over 1 month the show me authentication faild I contact customer care they can't do me nothing i update my app but still thesame problem i regret using this bank,1
+2023,Excellent and effective app to use.,5
+2023,Kept showing authentication failed after downloading new update. I can't even login,1
+2023,Great experience on the app,5
+2023,I cannot make transfer to other banks. Keep telling me 'pin cannot be validated. ',1
+2023,I can't download the app,1
+2023,"Why are you not adding online banking apps to your keystone app ? Apps like opay, palm pay etc.",1
+2023,Such a stupid experience with keystone bank mobile app...why is my profit locked?,1
+2023,Great app. Nice one keystone bank But there is no transfer option to opay and palmpay. Pls create an avenue so we can be able to transfer to opay and palmpay,4
+2023,I have account with you but I'm trying to register on the app but it's not working,1
+2023,God luck,5
+2023,AAAAaaa IN AA,1
+2023,Good,5
+2023,Keystone bank you're the worst bank ever how come I can't login to my app. Moreover you sent a message to redownload this very app which I did and I'm trying to login you're telling my I have invalid transaction pin I regretted using your bank😡😡😡😡😡,1
+2023,Why can't I login? It kept on showing Authentication failed😒,1
+2023,Absolute nonsense since updated.I can't even use my ATM card the moment I fall for the updates.,1
+2023,"This is nonsense over one week my mobile haven't been opening writing the network isn't available so I won't make any transactions again, seems I will block this account",1
+2023,"After inputting my Correct details, the response I keep receiving is ""Authentication failed"" Why?",1
+2023,Awesome development.,4
+2023,"Please rectify this problem, names of some online banks do not appear which make transfers impossible. Thank you",1
+2023,"I honestly regret having an account with this bank. Been unable to access my account since last year, I have sent messages but no resolution. They deactivated my pin for no reason. I can't travel to Nigeria because of this issue. It's quite unfortunate. When next I go to Nigeria, I will definitely close my account with them. Can't be frustrated because of this.",1
+2023,"Old version was working perfectly. Please stick to your old version if you are seriously using the app for day to day transaction. For a week now, I have been unable to log in and it's saying authentication failed",3
+2023,E no gree allow me transfer money oo,1
+2023,What a useless app. It keeps saying my transaction pin can not be validated,1
+2023,"This is so sad, that I can't access my account through this app. From telling me that my profile is locked and next to I did not enter a correct phone number. While I didn't use phone number to open it. Is so so disappointing",1
+2023,It's has been a very wonderful experience using Keystone Bank app for my transaction,5
+2023,I can't find Monie point and Opay when trying to send a transfer,3
+2023,Seamless and highly satisfactory.,5
+2023,With the new upgraded app:- authentication failed: profile is locked. Even with the right informations applied. It's been so frustrating to me.,1
+2023,My only problem with this app is that there's no Opay in the other banks option. Anytime I saw that you updated this app I quickly update my own to see if u added Opay but unfortunately you didn't even tell us the reason why you removed it. Pls let me know know the reason so I can change my review,1
+2023,Inconsistency,2
+2023,"Am not receiving any OTP to complete my login for the past 8 days now have also went to the bank branch to complain, yet not working.",1
+2023,"Nice one, odi ok",4
+2023,Good service,5
+2023,I can't login into my app,1
+2023,"Anytime I try to login it says ""profile locked"" please can you do something about that",1
+2023,Affected my limit of transaction,2
+2023,After update response is slow,3
+2023,Why don't this app include other financial institution like opay and palmpay to the list of banks. Is devastating trying to make a transfer but can't find the bank name in the list.,3
+2023,I was enjoying the app but since you requested for the update I could not update and I have no access to my account for two weeks now. Please what will I do?,5
+2023,"Even with the updates left right center, transaction receipts can't be generated 😔......... Blank receipt at all time",1
+2023,There is no Opay in the list of banks,2
+2023,Please why is your mobile app has no remitta payment,3
+2023,I need to reactivate my account,5
+2023,zzzzz I don't know what you think about it is ddddxxxxx sasssszss a yayccxcc ddddxxxxx,2
+2023,The app is good but I don't know y opay and palmpay are not included in the bank list if you wanna transfer,4
+2023,Congrats this application is the first one of all other everybody support and especially me i enjoy it very well five stars direct from AJEGULE APAPA LAGOS NIGERIA RICHARD COUNTRY,5
+2023,Okay,5
+2023,Good,5
+2023,Nice app,5
+2023,Such a great app,5
+2023,😭,1
+2023,I can't login into my account. It's frustrating. If there's a 0 star option I'd have chosen it. Please rectify the issue.,1
+2023,"keyMobile, Very smooth,visual, the transaction convinence.i like this u kn w 💯% let's keep going pls",5
+2023,"Please,why is opay on the list of banks in this app,is annoying though.",5
+2023,"Yeh, I get one of those too Bank network issues placing an account number and not finding the matching bank it's so frustrating u know and I seem tired I've tried filing an email complaints to them on the survey didn't get no response And now I can't even use my card to withdraw Don't you think that's a bit too much for a starter .... Or should I visit the bank ..",1
+2023,Nice,5
+2023,Nice,5
+2023,Everything is alright. But it will be more better if you open a dollar virtual card function. You are trying the best experience to us thanks so much.,4
+2023,"My profile is always locked for no just reason. secondly, there is a request for otp for transfers and keystone doesn't send it quick. pls, fix all this Thanks",1
+2023,It really goood,4
+2023,Nice,3
+2023,Cool,5
+2023,I can't see my two accounts on this app since I update it,1
+2023,I couldn't sign in to the app,1
+2023,Excellent,5
+2023,Transaction receipt does not show narration again. It is an important feature of every receipt. Why is it not there? Not having palmpay and opay is a disservice to your customers. Asking me to use ussd instead doesn't make sense.,3
+2023,Pls I beg u people with God almighty You should open my banking app Why will my profile be locked.on wat reason With our my permission Keystone bank,3
+2023,"Still can't make transfers to Opay or Palmpay, cause they don't exist in the app at all. And I'm currently up-to-date with the current version of the keymobile app.",3
+2023,There is no Opay in your list of banks. It's needed,3
+2023,"This is very commendable and totally awesome compared to the previous app. Some banking or financial institutions are yet to be featured on this app for transfer, e.g. is Opay etc Please looked into it.",4
+2023,"I review my previous comment on this vital & important application, I whan to appreciate the team developers & the entire management for their hard working & responding to customers view. All my previous complains are resolved, but only the issue of my online payment is not resolved. I still when to my bank they gave me forms I filled numerous times but when I come to link my card with my Google account it's shows bank restricted such service. Hope the developers can resolved this issue too.",4
+2023,Great,5
+2023,Sharp,5
+2023,Best,5
+2023,"The app cannot transfer to digital banks like opay and palmpay. So it's almost useless to me Please work on this soon, till then I'll rate just one star",1
+2023,Excellent,5
+2023,The new upgrade is top notch. Keep improving for a seemless transactions.,5
+2023,"What a new experience, keep it up",5
+2023,But why can't the mobile app make transfer to opay bank??,2
+2023,This bank is the best but all you need to addis just a fast loan like access bank did to their customers,5
+2023,I enjoy using this app,5
+2023,Please allow me log in,5
+2023,This present app is super... very easy to access and gives you a friendly operation,5
+2023,Very nice but had a bad time with your office.,5
+2023,Horrible,1
+2023,The new update is good I love it,5
+2023,"I really appreciate you guys for the update, now the app is more faster with awesome UI. kudos 👍",5
+2023,Thumbs up!!!!! All working perfectly!!!!,5
+2023,Very bad app not all the registered banks are there please improve!,1
+2023,"Great app with easy operation. However, Opay and Palmpay is missing. Kindly get it fixed",4
+2023,Great,5
+2023,Excellence,5
+2023,Can't find the opay option on transfer,1
+2023,The mobile app is impeccable,5
+2023,"I like the Enhanced UI, but i noticed some banks like Opay & palmpay has been removed among the bank beneficiaries. Pls look into this, I end up doing transactions to those bank else where.",4
+2023,"Very poor user experience for a first timer,I have been trying to register my new account on the app for the past three days without success",1
+2023,"User Interface is very bad, sometimes the app cease to work for a whole day and its frequent",1
+2023,Very fantastic and up to date of daily activities.,5
+2023,Why can't I make transactions It's been months now,1
+2023,I'm extremely grateful for using keystone bank,5
+2023,"I hve 15,000 in my account but can't make use of it,in my app Bal it shows me two Bal 1.5,000 and second it's shows me book balance 15,000 and I can't transfer the money why are u people doing me like this pls I need to transfer,you people are not giving me answers to I want pls I want to use that money give me access to my money I didn't ask for my money to be put In book balance",1
+2023,First of all how do I send money through mobile app to opay. Want to send money to opay but no opay there and please you guys should make a search bar please so that we wouldn't be looking for Banks up and down please.😭,5
+2023,"The app looks much better. However, I cant use it after update because it says my pin is invalid. Cant reset the pin because it requires card info. I did not need a card to operate the app previously.",2
+2023,Annoying bank app.. Always stopping and cant install each time i try to download.,3
+2023,Excellent,5
+2023,Can't open the account,1
+2023,"For years I have not been able to use this useless app, I have had to visit the bank for profile reset, yet no progress, the only offence I committed was because I un-installed the frustrating app, since then, keystone bank will not forgive. Advice: don't waste your data, maybe they like seeing you at their branches.",1
+2023,"I tried to update the it keeps asking me to delete some apps,after have deleted more than the mb it required, it still not updating, am beginning to hate this app",1
+2023,"I love the new experience and the 2FA. However, except its a network issue, whenever I tried execute a transfer today, I get an invalid transfer currency notification. What does that mean, seeing I have more than enough balance to make the transfer. It appears it was network issues.",4
+2023,Good and responsive customer care,5
+2023,Smooth,5
+2023,Keystone Bank is really good I love them,5
+2023,"I could not register is always quiting, please and please if i want to create it where should i press is is open account or register",1
+2023,Best in the business,5
+2023,Doing well,5
+2023,Good app,5
+2023,"Getting a OTP for a new device is a hell. I have been trying since 3 days ago but nothing is forthcoming. I would advice that to make this app one of the best, there should be a way to request OTP after the other one expires or if you don't receive it. I couldn't still sign in even till now. It's really not encouraging.",3
+2023,Can't install after downloading,1
+2023,Well im not use this app so I can say anything about. Thanks,5
+2023,"Just because I don't have ATM card I'm not withdrawing money more than 1k, it better been upgraded",1
+2023,"This new update is trash, I'm not able to login for two months now. I can't perform any transaction, it keeps telling me to set my time every time I try to login, even after setting the time over and over again it still gives same complain. I'm fed up.",1
+2023,"After App update, my daughter and I cannot use our ATM anymore. We were asked to request for a new ones. We declined. I think we need to look elsewhere!",2
+2023,Excellent,5
+2023,Best,5
+2023,I love this app,5
+2023,Excellent,5
+2023,Much improvements,4
+2023,is very safe and good,5
+2023,The app looks really good now the UI is outstanding and the User Experience is top notch✅,5
+2023,not satisfied with,1
+2023,"I have not been able to use the App for any transaction since the update, very frustrating",1
+2023,"I don't what's going on, you introduced opay in your list but actually you removed it",1
+2023,This bank is always giving me problem an tired,1
+2023,"This is boring I have wave the 2fa from my end but calling contact center since morning no pick my call, while my mobile network keep on consuming my recharge card. Are you people serious for the business??",1
+2023,"The most annoying mobile banking app ever.. I can't login to my account for more than 3 weeks and the support can't do anything about it. It kept popping up service unavailable.. I am leaving keystone Bank forever. I've been with the bank since PHB. After the previous problem's fixed, you added Fintech banks like Opay and the rest. But now all removed. 😡😡😡",1
+2023,"Needs Updates The app is fine, Its just lacking some features. For me, my only issue us that I need to be able to transfer to online banks such as Opay, Kuda, etc. Please work on this. It's too much inconvenience that could lead to one abandoning the app all together",3
+2023,"In few days a go , recived a called from one of your staff that i should updated my app in playstore which i deed but now find it difficult to log in tlling me authentication failed profile is lucked, what to i do now that iwant to make some emergecy transaction. Thanks",2
+2023,"The bank is ok but there app is bad, they keep putting and removing other banks, like most online bank, if you have issue with them please settle it, businesses are affected by this your action, this very painful",1
+2023,"There is nothing update in this app at all. you people should not have updated it, I want to login to my account because the place I was the service was not good, the fact that I was trying to login different times I was unable to login again it keep saying profile lock. This app is nonsense",2
+2023,Not too bad,5
+2023,Thank you so much,5
+2023,Transfer and Transaction,5
+2023,My experience with this app is i cant make transfer to opay and palmpay,2
+2023,So anonying why is it that one can't be able to make a transaction to Microfinance bank Like Palmpay and opay and others Regret having an account here,1
+2023,Good morning sir/ma'am With due respect I'm requesting account upgrading my account don't transfer to many accounts like opay and the rest but it use to before not quite long it stop.,1
+2023,"This is my first time to use this app , I will love to use this app",4
+2023,Excellent,5
+2023,Good,5
+2023,"This app is a mess............. Please I just updated to the new app and it keeps saying about OTP being sent to my phone, which I know that it doesn't work with OTP. This is so frustrating and I can't do anything now on the app am just looking at the app on my phone, like what nononse have I updated to.",1
+2023,The best banking app also usage friendly.,5
+2023,"KEYSTONE BANK, How can you boldly call this app ""BRANCHLESS"" and I can't even open a new account as someone who wants to open an account in your bank for the first time, and you only do that by asking one to visit one of your branches. What an opposite to what you tag this app. Let me know when I cañ open an account through this app, so I can come back and give a better review. [0 STAR]",1
+2023,This app is useless it's giving me alot of headache. I can't even transfer money or buy airtime,1
+2023,"I can't deposit money to my betting account, that is my challenge right now.",3
+2023,"At 1st this app logged me out and said new device detected and I have to wait 4weeks b4 i could register 4 my OTP bcus am offshore. I did and made 1 transaction. After 5days app is not opening again telling me try again ""UNDEFIED"" and now am off network area, I don't use atm on the account and they don't send OTP to mails. Am getting really frustrated with keystone now. Can't get money to my family and am afraid of surfing too much online b4 the bad guys get cut of me.",3
+2023,Just to disable 2fa it takes a day you are really not ready for the business,1
+2023,The app is really good,5
+2023,Thanks for me,4
+2023,App keeps closing,1
+2023,"Why can't u allow us to register account, I'm new to this mobile banking and I'm interested in the bank how can you help me out???",1
+2023,Transactions running smoothly,4
+2023,The app is so far good but many people uses opay and palmpay now and i cant send money to them because the banks are not included.,2
+2023,"Fantastic,no cause to complain about the app.",4
+2023,"I don't know how others use that's app, buts for over three months, I can't send more than N2,000 via the app! I have been to the bank twice over this matter. Filled forms & spoke to the customer service all to avail. It's quite distressing",3
+2023,"This app is every good and lovely👌 But you guys should put other online apps inside for transactions, like opay, palm pay, kuda and so on, Thanks.",5
+2023,"What sort of rubbish is this. After I was forced to upgrade to the new app, I can't even send money or recharge from the app. You should have just left the old app because that old app was working perfectly well",1
+2023,"First of all the app, is good is very fast and reliable, but all of a surdden I tried to login in, but the keep on telling me that, my profile is locked, and I can't make a transfer to opay, Wich is very anoying, pls work on the opay line please 🙏",2
+2023,The app is pretty good but they have to work on swift network imagine I transfer money to some by around 4 p.m and the receiver get credited around 11p.m that is very poor,4
+2023,Am not enjoying this app Cause i have data and is not loading Y,2
+2023,"I don't understand this app again I try to transfer money but find it difficult to do so also is not the new app,there keep sending me messages to download another new app when I can't find it here",2
+2023,Accessing two of my accounts through one app makes banking so easy.,4
+2023,W you are e you havee,4
+2023,👍,5
+2023,This is so bad I thought that the update will even add banks like opay and palmpay but it's not even there,4
+2023,"The app easy to operate, efficient. But search option for bank should be added. Challenge: I can't transfer to opay, please include opay in the list of bank. Thanks",4
+2023,Awesome,5
+2023,So easy and fast to make payment,5
+2023,Nice and beautiful application,5
+2023,Fantastic app easy to use.,5
+2023,💯💯💯,5
+2023,I updated my mobile keystone bank and my account doesn't want to login again please I need the help from you people so that I can log in,2
+2023,Excellent,5
+2023,I enjoyed this App very fast and Quick transfer but why we don't Able to send money on Opay kuda it's Expected to view this App which will be Able to send money on other micro bank thanks you keystone team we Appreciate your efforts.,5
+2023,Dear keystone My keymobile is giving me problem help me solf it. Thank you,5
+2023,Fantastic,5
+2023,Satisfied service,5
+2023,"This app has improved since my last rating, I believe I deserves a commendable oviatuon. Although there's alot of development to be done. I would suggest you'd consider running maintenance during late hours so a person isn't stranded.",3
+2023,Best bank app forever 💪💪💪,5
+2023,"How can I make transfer to palmpay or opay? I have been trying, and it's not showing",1
+2023,Good and dependable ally,5
+2023,My account cannot do any transaction to opay or palmpay account,1
+2023,Download,2
+2023,May Allah bless my Bank . Bank of Integrity Bank of masses An outstanding Bank Bank that you can rely on. Mother of Banks. Your service is free of stress.,5
+2023,Nice one,5
+2023,Okay but does not have apps for opay n co,4
+2023,Good,5
+2023,Very Good,5
+2023,Banking with you has really increased my confidence that my money is in a safe place.,4
+2023,"The must useless update I have ever seen, now I can't log into my account",2
+2023,I don't know the reason opay and palmpay is not included in the banking app,1
+2023,Good stuff,5
+2023,This is very interesting key mobile app. But pls receipt number should be included among personal details on transaction receipt in time of transferring money to the other banks,5
+2023,"Good thanks for your prompt response to complaints, anyway why is it that am not seeing SMART CASH BANK AND OPAY ?",3
+2023,Excellent,5
+2023,"I love this new keymobile app, i was easily able to increase my daily transaction limit",5
+2023,Beautiful,5
+2023,"Good, and faster",4
+2023,Keystone have really improved...but transfers to opay still take a lotta stress,4
+2023,Please why can't I make payments to mobile banks like opay?,3
+2023,Excellent,5
+2023,Perfect And a lovely app,5
+2023,Great,5
+2023,"Using the previous app was a hell for me because it takes a lot of time for one to login plus opay and palmpay isn't listed. I love the fact that receipt is been generated for each transaction and, a track of total only received and outgoing per month, other cool features as well. I just hope this new version won't be as old.",3
+2023,"Fantastic, but the limit withdrawal is too limited",5
+2023,"Perfect and nice app, I've been using the app ever since my ATM failed me",5
+2023,Has really improved massively... I'm enjoying the app now,4
+2023,"Great App but why is opay not include ,I can't send money to my opay account",3
+2023,Everything is perfect,5
+2023,"This app is worst. I lost my ATM card and want to login to my account using this app. But, I can't..",1
+2023,I have been trying to change my password that was been given by the bank to me and it don't want to work for me please please what should I do,1
+2023,Thank you for upgrading the bank app futures,5
+2023,"Honestly, if I had known updating the app would cause me trouble i wouldn't have done so. Just after updating the app decides that i have changed my device and it keeps asking me for an OTP which was not even sent. Please fix this",1
+2023,The new upgraded app is very good. The appearance is great and the Interface is very fine. I have a great experience using it.,4
+2023,I have been trying to register my card on your app for days naw And it's not still going 😞,1
+2023,Terrible app. Just nice aesthetics with poor functionality whoever your UX designer is should quit and start learning tailoring. No options for transfer to mobile money operators in 2023. Can't request bank statements. Just all round trash,1
+2023,The future is beautiful but there is no opay,4
+2023,Please add opay to list of banks,3
+2023,"Can't login into my account, the app has a network breakdown.....I'm stranded here",1
+2023,I love this New mobile app... We are truly going branchless.,5
+2023,Making money,5
+2023,😒😒😒,1
+2023,This new mobile app is good to go,5
+2023,Very good,5
+2023,"This update comes with good security features, wonderful",5
+2023,I disable the factor two but why are limited our daily transection to 200k instead of 5ml?,3
+2023,"From the very day I updated the app to this new app, I just wish I didn't.",1
+2023,I have been unable to register my profile on the app after over 10 trials. I can't seem to be able to register without the card option. I am stranded and I do not have access to your branches.,1
+2023,I was excited with the features you updated recently it makes the app very appreciative,5
+2023,Pls I think this keystone app should have palmpay and opay money transfer options. And also AEDC is not on the utility option .,5
+2023,I forgot my password and username how can i reset it,5
+2023,After the update I could transfer to banks like opay and palmpay now I can't see them again,2
+2023,The best,4
+2023,"I want to commend the app for it fast network and easy generating receipt after any transactions, but I find difficult transacting with Opay of which is not listed among the banks. I think the management should look into it.",5
+2023,The best app,5
+2023,"I can't make transfer to opay and palmpay, why?",4
+2023,Key stone mobile app is so exceptional . No interference so far,5
+2023,"This version is just beautiful in color but nonsense in structure. Sorry to say this but I am really hurt that your application can't send money to any microfinance bank, be it opay, palmpay, kuda and moniepoint and this are the banks that almost all my clients have. And logining takes longer than before. Why did you update it because before I could send to kuda and moniepoint but now I can't even send to any of the banks.",1
+2023,I want to register online transfer,1
+2023,I can't register on the mobile app,3
+2023,No access to the new app .I have not been able to use it . Says it will send OTP and never received any OTP,2
+2023,"This app is very bad, you guys have to do upgrade to fix the issue. I have been trying login to my account with my correct details and it keeps saying invalid username",1
+2023,"The bank app is very poor, not opening, not allowing me to perform my transactions, tried a lot of times but not opening at all again, why please",1
+2023,"The worst app I have ever had on my phone, can't access anything, can't even view my transaction history, why this is rubbish",1
+2023,Had I know I couldn't have updated the new app.. Am disappointed with keystone bank. Now I don't have access to my mobile app,1
+2023,The app is superb and just recently I was able to transfer money to palm pay and Opay account but again I'm unable to see both the palm pay and Opay again when wanting to transfer..,5
+2023,"Your new upgrade features is better,but too much errow occured,you want send money but is showing (an errow occured) buy data (an errow occurred) anything an errow occurred, please fix it hurry,",1
+2023,I can't still make a transaction to opay and pamlpay,3
+2023,This new update is not helping at all. I can't make transfer out. It's not bringing the name of the person I have want to transfer to after I put the account number. Find solution to it,1
+2023,The icons are too sensitive and I can't move forward making payments Couldn't verify beneficiary. Na wa oo,2
+2023,How do I disable the 2FA that I didn’t see option of disabling even when the application is directing me to the profile? Keystone mobile App is from one problem to another.,1
+2023,"Weldone , Improve more on the Security",5
+2023,Been trying to register but it stops anytime i get to the pin space. But why?,1
+2023,It is a nice app with good features.,5
+2023,This update is not good there's no so many bank in this update,1
+2023,I don't know why I can't transfer to Opay and Palmpay,1
+2023,"Since you have upgraded your app, it has become rubbish..... can't transfer and do transactions",1
+2023,"It was working fine before I updated it... Now I can't login agn, refuse to send OTP and evn the card verification isn't working as well! Please how can I fix this? ASAP",5
+2023,"Since I installed this new version of this app, I can't login my details.. What's happening with your app, please fix it.",1
+2023,Love the bank app it's the best there is,5
+2023,keystone it's good for me,3
+2023,Trying to register this app is very foolish and I'm blaming going to this bank and having account with them,1
+2023,"I still wonder why you don't include opay and palmpay among financial institutions, first day of upgrade, I was able to transfer to opay but ever since then, I can't find opay or palmpay. But why restrictions on airtime recharge, the maximum at once is quite small, some of us run 6 to 10k data subscriptions now you want me to recharge 10 times while you guys charged me #40 instead of #4. That feature of restrictions on airtime recharge is off.",3
+2023,The app is restricting me from login,4
+2023,Nonsense,1
+2023,The old one is better than the new one,1
+2023,Who ever built this updated version just want the bank to loose all their customers. What's dis thing about my phone's time not being correct and i can't access the app since i updated it and d Otp dat i have to wait till enternity before it comes....this is a total mess please,1
+2023,Poor Interface and network,1
+2023,"Unable to update the app and login in so annoying please do something about it Your customer service at osogbo branch along iwo Ibadan road didn't have customers relation They are not compete enough, rude and harsh",1
+2023,Very useless I don't recommend,1
+2023,Nice and I love the né layout. Keep it up,5
+2023,direct and easy to use,5
+2023,"Please,I want to download the app for my online banking transaction.",5
+2023,"Been trying to log in to the app after a while. But it keeps saying ""Authentication failed: Profile is In Active"". I have tried reseting the password but same challenge persist.",1
+2023,I love the App..It's easy to navigate and Friendly User Interface.,5
+2023,Can I register on this app without debit card?,5
+2023,Their has been an improvement. I'm so happy,5
+2023,"I no understand the apps sef, I register and put my password after that am trying to login but they are saying is wrong password I change the same thing, now they have blocked my profile I can't use the apps again, the apps no make sense at all",1
+2023,Very good bank with fast delivery,5
+2023,I would have read the reviews on the updated app before updating mine. Now I can't even have access to the app anymore after updating it. It's requesting for otp and the app didn't request for my permission to send otp to my phone and email. This just a total mess,1
+2023,"No AEDC , No access to select amount to credit bet9ja",1
+2023,good but I don't know what is going on with the app since he change you can't login all he keep on saying set your phone time,5
+2023,"I love the new features introduced Into the banking app, ever since I started using it has been quite easy to navigate my way. To think I even had to teach my 63 year old granny and she was able to grapes the neccessary concept . I must say kudus to the developers on the users interface.",5
+2023,Awesome App. I love it.,5
+2023,Best app so far👍,5
+2023,Superb,5
+2023,Best App ever!!,5
+2023,Very okay to use,5
+2023,Best App so far....i give it 100/100,5
+2023,"Very easy, convenient and comfortable to use. 👍👍👍",5
+2023,Amazing app,5
+2023,The app is user friendly,5
+2023,Good app. Please keep up with the good works @ keystone bank,5
+2023,A wonderful experience,5
+2023,It has been a wonderful experience so far. Thumbs up 👍 to Keystone bank.,5
+2023,"Since i downloaded the new app i can't able to login again, I changed my password i click on forgetpassword still the same for 3 days now..whats happening",2
+2023,Amazing,5
+2023,"Revamped UI, easy to use 👌🏽.",5
+2023,"Love the new look, kudos to the devs, and kudos to you for being one of the most reliable mainstream financial institutions in Nigeria, your 24/7 customer assistance guys are awesome, can't remember their names, but send them a huge shout out on my behalf. Those ladies and gentlemen are great!",5
+2023,"I regret to update to this version, i was enjoying my old version but since yesterday i can't login to my Apps and i need to make some transactions",1
+2023,There is a need of updating this application,3
+2023,"The aesthetic is great, the upgrade is now more usee friendly. Direct and straight to the point.",5
+2023,"This new app update is the worst thing since Judas Iscariot. Are you kidding me? The previous app was so great and efficient. Four different times I have loaded data and the app gazumped my money without giving me any data package. It happened on Monday, Tuesday and now Today with is Thursday. Please go back to the previous app. This one is not it. I called customer care and they are just speaking big grammar. Give me my 2k back o",1
+2023,My app is not working since the new upgrade it's showing I should reset my profile why please retify,5
+2023,How can i get tokens and upgrade my limit 😔 I have try it out but is not working out.,1
+2023,Best App so far,5
+2023,Good app,5
+2023,It's very annoying how can I not see UNIUYO MICROFINANCE BANK TO TRANSFER MONEY TO BUT UNIUYOMFB HAVE KEYSTONE BANK WHAT A GREEDY BANK TO BANK WITH,1
+2023,😡 I don't like this new app o me that don't use ATM card before now it a most I regret updating the app Since morning have not been able to make any transactions Customer care in bank self are few,1
+2023,Love the new interface!!!,5
+2023,"The app is very clear and beautiful. It's also very seamless, fast and easy to navigate. Qudos to the team.",5
+2023,"The user experience is awesome...very simple to use, I am so much empowered to do a whole lot",5
+2023,The speed at which data is fetch and process is equal to none.,5
+2023,Great update I enjoy and commend the UI very smooth and easy to navigate,4
+2023,"First and foremost the app works perfectly well for me, just that my major concern is that when someone forget his/her username there should be an alternative like account number to sign in.",2
+2023,It's so classic and unique 💯👍,5
+2023,I like this one.. Love the way it hides your balance,5
+2023,The app is user friendly,5
+2023,"After updating the app is not login me in again, giving me errors on the login. I loose access completely very annoying 😭",1
+2023,Functional and effective. Meets all my transaction needs.,5
+2023,Soft token isn't working,1
+2023,Best bank,5
+2023,"Why login thumbprint is not working. I already have account, but just the problem is when ever I want to login I ask to put all my data ( username and password). I just want to be logging in with my thumbprint.",1
+2023,"After updating with the new update, it suddenly said my device is a new device and I should authenticate, I'm not surprised. And when I tried to authenticating, the app said it has sent Otp to my number and email , up until now I haven't received the otp and i have tried verifying again but encountered same problem.",4
+2023,"Very good mobile app, i really enjoy there service",5
+2023,Very good mobile bank is more better than old one i haven giving five stars. I am enjoying the app very nice,5
+2023,Just can't get my head around this new update.....all this verfication all for what... 2 star is too much,2
+2023,Wow! A very good app with more interesting features....... I enjoyed using it,5
+2023,This app is faster. It just keeps getting better. The look and feel is much better and the tools on the app are working perfectly. Thank you Keystone team for this upgrade...,5
+2023,Keeps crashing whenever I open it.,1
+2023,"Till today its been impossible for me to send money to palmpay or opay accounts,and secondly i ordered for my card to be delivered to my address,i was told by ur customer care that i can only get in any branch that it cant be sent to my address,thats bad,i have been using ur bank since 17yrs nw.work on it",3
+2023,Excellent 👌,5
+2023,You can't send money to some banks. They are not listed,3
+2023,It's helpful for easy transfer,5
+2023,"This is the most annoying bank app that I have ever had the misfortune of using. It takes forever to log in, unlike many bank apps out there",1
+2023,Is a good apps to make transaction and some things more,5
+2023,Xbox 233³,5
+2023,Dose well at most times,3
+2023,I can't see opay on my beneficiary account What's wrong??,3
+2023,"I enjoy using the app, but there is no opay, palmpay and other option in the banks list. Pls update such banks.",2
+2023,This app help me a lot,5
+2023,Very nice,5
+2023,Poor mobile app,1
+2023,"This app has been terrible this days, it takes days to login, what a useless bank with a useless app infact it does not deserve any star.",1
+2023,Una no dey see other apps better your user interface abeg to login sef another kpakala but any it's okay nice networking service,4
+2023,"Very useless app, since i downloaded the app, It's malfunctioning, i can't log in, if I manage to login after several trials, the continue button isn't responding, I have complained to your online customer service, they are not helping matter too, poor services from them",1
+2023,The app doesn't brong out all the other bank app I update still desame almost a year now,1
+2023,Done,5
+2023,I have been trying to download the mobile app but it's not downloading. What should I do next?,5
+2023,Most useless unreliable app.,1
+2023,Excellent,5
+2023,Not good trying to login,5
+2023,Annoying 😣😣,1
+2023,It as been wonderful using this app,5
+2023,"I don't like the app it doesn't give you search bar and you can't search the bank you want to send money to, you will have to scroll a billion times to find your client bank name",1
+2023,Is very nice,5
+2023,That is nice,1
+2023,It's good app,4
+2023,"Poor, too poor App keeps logging me out all the time which is so frustrating..... please work on your app before putting it out here for downloads.",1
+2023,"I will like to bank with you but your app don't allow me to open an account with you guys, so frustrating.",1
+2023,Nice,5
+2023,"Please, improve on the network.",5
+2023,"The app is working perfectly on my older device but on my newly acquired Infinix hot 30 play, the app is not working, always showing 'apps not responding' and closes on its own.. Pls something should be done about that. Thanks",3
+2023,"Very very frustrating experience I keep having with this app. It stops each time I try to reset my password. It just closes without any info. I have uninstalled and reinstalled multiple times on one device. Got another device yet the same issue persists. Very very annoying, really.",1
+2023,Good Bank 😍💗,5
+2023,This app help me a lot,5
+2023,Why can't I make transfers to online banks like Opay and Palmpay It's really frustrating,2
+2023,Cant log in,1
+2023,but too slow in downloading,5
+2023,Very good performance,5
+2023,Yes waw,5
+2023,"This app is good but I don't enjoy everything about the app. Especially,their have to update their bank list, I can't find some of the banks I do transfer to and it's very annoying",2
+2023,"First of all, let me commend the App for the UI with respect to the receipt generated whenever a transaction is done or completed. For me, it has been the best so far especially when I compare to other banks like GTCO, UBA, FCMB, StanbicIBTC, or Access. However, I find it odd there are some financial institutions not listed on the App . For example, why is OPay not listed. Whenever I want to make transaction to an OPay, I have to look for alternatives. That's too much a stress.",3
+2023,"Your app is ok, but one cannot exit the app after completting transactions and there are no services of some financial services like opay and palmpay. Therefore I think its time you put them into your services because nowadays many businesses and Individuals uses there services",3
+2023,"It's too old app but works perfectly I hope they will improve, and updates the app",1
+2023,"This app was good until recently I can't get past the referral screen after login. I have uninstalled it and cleared my cache severally without success. Subsequently, the app keeps crashing when I touch any button on the flash screen until another fresh install. Your customer agents can't help me and I do any mobile transactions.",1
+2023,Why is it that there is no opay in your banks list?. Please update.,2
+2023,"Very good App, but how do I transfer money to banking services like Palmpay or Opay users ? You need to work on that and also option for BANK SEARCH please it is very important thanks.",3
+2023,"Good Morning, am having issues with my app I can't login my account, he saying problem failed.",1
+2023,It keeps going off on it's on,1
+2023,"I am unable to log into the app. Everytime I tried, the app got closed.",3
+2023,This is very important to me love you keystone bank,5
+2023,User friendly,5
+2023,Masud bibinu,5
+2023,I have not been able to open the app,1
+2023,How do l download the app?,2
+2023,"The way you guys have been stealing my recharch card without refund and no card is becoming fraustrating,I will buy recharge card with the keystone bank USSD ,I WIILL BE deducted immediately but I won't see recharge card,this has been happening for sometime now,and is really getting on my nerves,when you try to now call their customer care they will be using the recharge card you are managing to call with to advertise their products to you.",3
+2023,"At first, I usually use this app well, but after changing my phone am unable to login to my account totally. Always telling me wrong password, even after trying password recovery",2
+2023,Nice,1
+2023,It's so excited app i love it,5
+2023,"My app keep crashing, I can't login, I only use it when I uninstalled and reinstalled it, after the first use it start crashing.",1
+2023,This is the best app ever.,5
+2023,I have been going through Hell about this app on my phone I can't login proper since the day I re-open my cooperate account it's over one month now,1
+2023,"Hi, I just downloaded this new app, and I can't just log in.",1
+2023,"I keep getting my account statements every month, I downloaded the app but every tie I tried logging in it keeps going off saying the app ha bug...how do I fix this and how do I reactivate the account without going to the branch...and I don't know if it dormant or active",1
+2023,I can't even login..to my account again,1
+2023,"Awful, especially when you need them the most, the wouldn't even warn you before hand of a maintenance to be carried out",1
+2023,This is a good App but i dont know why keystone accessed my account,1
+2023,Very good app but can't send money to opay why?,4
+2023,"This is just so annoying 😡 you can't even transfer to OPAY or palmpay acct, y'all have a lot of updating to do....you can't edit an acct number after inputting the wrong one, you'll have to start all over, so annoying 😡 y'all should out first bank mobile app and learn from them, copy some things, and update your app, else you'll loose alot of customers, cause the app is not encouraging and it's tiring😡",1
+2023,nice one!!,5
+2023,Its realiable and safe,4
+2023,This is the most useless bank app. Everytime its service is unavailable. How can I do everything on my phone with mobile data except keymobile? Can you guys upgrade your systems and stop all these your archaic and outdated processes?,1
+2023,The app is absolutely amazing.,2
+2023,Accurate,5
+2023,How can I reset my password when I've forgotten it Cos I tried doing it and the app always tend to exit itself and till now I've not been able you use the app,2
+2023,The accountant treat their are costumer any how imagine I went to the bank 🏧 so that I can exceed my transfer limit the accountant say she can not help me but when someone that have the same issues as me came because the man give her money she attended to him your banking service is so poor I will stop to bank with you people because only costumer that gives you money that you guys attend to so the people that is not financially strong you won't help when they come you guys are so poor,1
+2023,Good,4
+2023,"its ok, needs an update, doesn't let me login sometimes after inputting my details brings me back to the login page again its annoying, after 4years still having the same issue...",1
+2023,Nice one,4
+2023,Please Make it easier to reset password Because others can be using your account even know without you knowing,3
+2023,This app is very extra bad I think I have not seen a bad app like this zero for it not Working at all it's a waste of data,1
+2023,"Now I can't even make use of the app keeps show service unavailable when ever I try to login, I don belleful for una hand oh na to change my salary account remain Nigeria no go dey stress me una sef go come join",1
+2023,FCC act ef2..3n3r,2
+2023,So good,1
+2023,I'm still giving you 4 stars because I can't find Opay in the list of financial institutions when I'm asked to make transfer to such accounts. Please work it up.,4
+2023,Am really angry because I brought credit card from the bank yesterday they debt me and I didn't receive the airtime today I brought another same thing what all this if it continues I will stop using,1
+2023,This app need to improve in their network facility,1
+2023,"Have been having issues to log in to my account through the app, i changed my device and could not remember my pin, have received like two reset pins nd when I put in those pins it could not activate and each time I tried doing a reset it will throw me off the app. Kinda frustrating",2
+2023,I don't know why the app is not working well on my Android phone.,3
+2023,I can't login into the app so frustrating,1
+2023,New banks not included,3
+2023,Pls we need update on the app,1
+2023,"Make everything eazy, just can't spot using it",5
+2023,Send me pin transition,5
+2023,It's good,4
+2023,I can't transfer to opay or Palmpay,1
+2023,"Complete trash. Keystone bank is downright the most irresponsible, useless, unreliable bank in Nigeria. Been trying to transfer for the past couple of hours. The app is trash the ussd code is worse. The app takes years to load the ussd is only limited to 5 banks. Unreliable. Hardly ever is there network in the bank. If it's a serious thing please don't use keystone bank for the sake of your sanity.",1
+2023,Finding it difficult to open My banking app,5
+2023,Rubbish app. Keeps shutting down onces sign in details are keyed in. Very unhelpful and not customer centric. Worse banking app I have ever encountered.,1
+2023,❤💯,5
+2023,Very good app 👍👍,5
+2023,"From the past 4 days now, my app hasn't been open for me they are keep telling me service isn't available, please you people should do something about it.",1
+2023,This app is faustraing why can't I transfer to Opay I don't know if you guys can include that.,2
+2023,"For two weeks now the app is not opening, only a message that say service is unavailable. The USSD not going through yet no message from the bank. Too bad",1
+2023,I love keymobile,5
+2023,U T c m 3n,3
+2023,Good app keep it up,5
+2023,"I thought I had seen it all with all other banks and their sloppy network, but keystone bank definitely tops the list for the worst user experience. I got a new phone and I can't login to reactivate my account? I'm just stuck with you guys now as I can't even make any transactions without the money been reversed as immediately as I sent it out. If there's a thing like 0 stars, ya'll deserve that 😑🤦🏼‍♀️",1
+2023,This Keystone mobile app is completely bad now. I have been unable to logon for over 2 weeks despite using the latest version of the app. I am altogether now considering closing my account with them because what is mobile banking without functional bank app.,1
+2023,Keystone bank services is becoming fraudulent from arrogant customer service to careless statements from the bank staffs Can u imagine I did a POS transaction of 8k on the 3rd of February 2023 it was declined and I was debited I have wrote letters with the copy of the POS slip I have visited the branch in awka I have called the head office in Lagos all to no avail rather I have been embarrassed and told I lack Patience can imagine since February keystone bank services is a mess,1
+2023,Not wodking Deserve -star,1
+2023,"This app is rubbish U guys should upgrade please Why there is not other financial institutions like palmpay, opay etc Whats happening please",2
+2023,Logging in is always the problem I am not enjoying the app I have been trying to log in but it is taking up all my time,1
+2023,Very good bank,5
+2023,Good,5
+2023,Nonsense bank people that are not updating their system no financial banks at all,1
+2023,Nice experience but some time very slow.,5
+2023,Scam,1
+2023,I love this bank,5
+2023,Nice one,5
+2023,"This app need to be upgraded. Firstly, After you put the account number you have to search for the bank again without detecting the receiver bank itself. Secondly, which is the most annoying part you can't send money to online banking i.g Palmpay, Opay, Moniepoint, Caborn and Kuda etc so annoying 😡",1
+2023,"My app has not opened for almost a week now. it has been bringing up ""service unavailable"" when I try to log in.",2
+2023,"Very efficient appt but I don't like that the app is not being updated regularly. For example, there are no opay and palmpay payment options on the app.",4
+2023,Why is the app not running for some days now?,3
+2023,"Worst bank app I've ever seen, no option to transfer to ordinary okay",1
+2023,The app is good but it doesn't logging anytime you want to make use of it. It has been almost 3 weeks now since the app refused to login in my phone. It's frustrating abeg make una fix it 🥲,2
+2023,"I just installed on my new device,but I can't log in. It keeps going off every time. I've never had this experience with other devices.",3
+2023,Frustrating The app take time for it to open after inputting the login details.again if u are in a tight situation to make money transfer quick then know that app is not for you.keystone bank needs to update this app and work on the login issue...thank you,1
+2023,"1. One cannot get the full details of transactions after initiating and it's impossible to generate receipts of previous transactions. 2. Never saves new beneficiaries, almost as though the button/option is useless 3. There has not been any recent updates on the app, it's impossible to send funds to MFBs such as Opay, Kuda, Palmpay and the likes. 4. Generation of account statement takes forever to be sent to one's mail I could go on and on. Keystone Bank, you guys need to do better please",1
+2023,The best banking app,5
+2023,Why can't one see her monthly transaction is really annoying You can't just view ur previous transaction,1
+2023,It's not downloading i don't know why and it's giving me serious problem ooh,1
+2023,"A very useless,I can't even log or create account no matter how hard I try!",1
+2023,Great app,5
+2023,You guys need to update this app it's way too inexperienced and low quality,1
+2023,"Kindly refresh the app, it's due for a UI revamp. 1. Dark mode, 2. Monet support for Android 12+ 3. Smooth UI 4. Support for OPay, PalmPay, etc 5. Add Search Field function while looking up banks",3
+2023,I can't reset my app,1
+2023,Too slow,1
+2023,Excellent 👌👍👌,5
+2023,Is good for financial transaction but the problem it has is Opay have been removed from the list of it financial institution I promise to give 2 more stars if is added,3
+2023,How can i open the app and start used it,5
+2023,"Transaction failed please reconfirmed inputted details and try again,not once,two or three times,keep repeating same thing. At times transaction succesful,transaction failed at the same time.fix your app,it hardly reverses ones money.",3
+2023,This app help me a lot,5
+2023,I can not able to see opay account in my app bank linelist please assist.,2
+2023,"rr I'm. zzz c e,; with her h!",1
+2023,Terrible app ..take so much time to open ..and difficult to use ..,1
+2023,"I'm not able to send money to opay and palmpay users , I don't know why ?",2
+2023,Why the app stopping on it own when I open please kindly advise thanks 🙏👍,5
+2023,"The app is okay , but believe me, Keystone bank themselves have the worst customers service ever . Their customers service is so useless, confused and frustrated. So disrespectful and disorganised. My experience with the customers service was so disappointing😕😕😕😕☹☹☹☹. They're the worst bank customers service ever. Hmmmmm",1
+2023,"Since the day i install this app i been unabe to use is telling i should use m token or debit, in which i downloaded the m token asking me user id which i dont know what to input",1
+2023,Have technical problems,2
+2023,"I've been enjoying this mobile banking experience until few days now that I saw a development of using token or debit card to authorize my transactions, I understand it's for safety purposes but it's weird, must I be deprive of access to my money because I don't have debit card or token, now I need access to my fund I can't and it's terrible.",1
+2023,"I Love this Bank so much they are always active, even on weekend they attend to their customers.",5
+2023,"Ever since I transitioned from iPhone to android, the app keeps closing after logging in. And I can not increase my daily limit on the app even with my master card linked. And again Opay merchants still doesn't show on my list of other banks. Finally the app is slow 🐌 when trying to use other feautures.",2
+2023,Good,5
+2023,It is very good,5
+2023,So far the app is running smoothly as expected,5
+2023,"Most useless bank I know, never been in order, went to the branch in ilorin and the service is so worse and I've to withdraw all my money stop banking with them...They were letting me go through same stress twice, just because I downloaded app and registered, they're showing me 1,000 for daily limit and I can change it to 20,000 with pin, was trying to do that and my account got restricted, suffer my life for days and I don't have money on any other acct, I was frustrated and devastated",1
+2023,Have you guys thought of fixing the recent app bugs...like the balance on the mobile app doesn't correspond with the balance on ussd. It makes it very difficult to withdraw,2
+2023,"Why can't I send money from keymobile to my Opay, PalmPay and Kuda account. The options are not available. Why???",2
+2023,Why would my daily limit be a thousand naira? And any time I try to upgrade it the app shuts down. This app is really miserable,1
+2023,Very good app,4
+2023,"The app is okay now, but why is not carry opay bank? I wanted to transfer money into opay account, searches the whole bank's list and it's not there.",3
+2023,This application needs immediate repair because the apps keeps freezing and wont work...,5
+2023,"Nice banking app I really enjoy this app,, But still need inprove..",5
+2023,"why did you debit me 4 times, you guys are taking my money, you guys are big thief, please bring back my money right now, keystone is a big thief and I'm going to report and I will stop using this account right now , keystone is a big thief , keystone isn't a good bank because they are big thief",1
+2023,Why can't you guys add paycom (Opay) on this please because a lot of people are using opay can I can't use my keystone bank app to transfer to opay,2
+2023,Very bad The app is not advanced like other banks app,1
+2023,Worse bank and app I couldn't send money to opay and palmpay through this mobile app and it's so horrible you need to upgrade your bank and app,1
+2023,"Keystone deserves no star, The worst bank in Nigeria please do not download and do not put your money. I have 3 transactions hanging starting from march till date. There autoboot will respond to your emails and complains but that is were it ends. They do not care about their customers, there customer service is poor like the worst. They promised 3 days and since then I have been getting in touch but nothing. They are thieves in suit save your time and money cus this guy's will fustrate you.",1
+2023,The app has not been working for close to a week now I can't even carry out any transactions,2
+2023,Very good,5
+2023,This app is giving me problem i have been trying to reset my loggin password and is not working,1
+2023,Good,5
+2023,Nice,5
+2023,"My experience is that the app keeps turning off, I can't even seem to log in successfully .",2
+2023,The app doesn't have some mobile app...like opay and palmpay and it is really frustrating.,2
+2023,I don't like your permanent welcome ads,3
+2023,Nice to have,4
+2023,"Haven't been able to login to my keystone mobile app since I opened my account in April, always telling me username/password don't match even after resetting my password.",1
+2023,"You guys are just incompetent. How can your mobile app refuse to open for almost a week now. All you people can say is sorry. Like I said earlier in my mails and on Instagram, I am definitely going to close my account. Rubbish!!!",1
+2023,For the past 2 weeks now my keystone App can't open. It keeps saying service not available,1
+2023,Pls help mi look into it..my app it be writing unavailable since last week ooo n it really affecting me ...n am out of lagos now no way to transaction pls,1
+2023,Awesome,5
+2023,The App is really good but I can't increase my transactions limit from 1 thousand to above why? It's showing restrictions on profile,4
+2023,"Nonsense, takes million hours to login always timing out....... Work on everything",1
+2023,I can't log into my mobile .why can't you responsd personnallyawpp,1
+2023,It was nice,5
+2023,I made transfer to different bank account today but not delivered and debited my account. Please refund my money,3
+2023,Unavailable service always am tired,1
+2023,And ask,5
+2023,Cool app I love it,5
+2023,"This is rubbish, place upgrade this app, it takes so many time to login wasting so much time, and please include all banks too and so other so for this to make sense nah",2
+2023,This is the most best banks app you are the best ☺️ keep it up with the good work ✅✅✅,5
+2023,This app is so nice,5
+2023,"This App is frustrating, if i open it closes",1
+2023,"BUGS-GLITCHES-FLAWS this is 2023, update this app",2
+2023,No opay and palmpay in the bank list please add them to the app for transaction,2
+2023,Love the app but I can not tranfer to opay or palm pay. Please upgrade. Thanks,5
+2023,"When i downloaded it first, it was slow and transfers doesnt work like other banks but am downloading it again, i hope it has been upgraded",1
+2023,"The referral page after you login is not necessary. beneficiaries are not saved, makes one input account number multiple times for the same transaction",2
+2023,My bbj me to,2
+2023,Good but I can't see opay and pampay I my mobile application,5
+2023,Anytime I want to do funds transfer on the mobile app to either palmpay or opay wallet have not been able to find them. What could possibly be the problem? Is it that they are not available on the app or what else could be the issue??? I always have to make transfer to other banks and then use their app to do the transfer to these wallets.,3
+2023,The app is not loading it has been stuck In refer to friends since and I have factory reset my phone and still the same problem.,1
+2023,"I changed my phone and since then, I have been having difficulties to logon. I have called several on this same issue and it's still persisting. This app is the worst bank app I have ever used. Very frustrating!",1
+2023,Very nice app and bank ilove this,4
+2023,"I would have given 5 stars but there are still some lapses like, 1. why is there no Opay option for ease of transfer, 2. Lack of search bar for bank. Etc.",3
+2023,Amazing bank,5
+2023,I use pos and the money fails till now nothing was done to a certain where the is,3
+2023,Nice,1
+2023,Ogbodoadeche,5
+2023,Doesn't open on my phone at all I kept trying but same thing.,1
+2023,Good,5
+2023,Ok,4
+2023,Excellent,5
+2023,Please did this app need bvn for any transaction,2
+2023,"Seriously this app doesn't need any star ⭐, a mobile app you can't download account statement, and also it doesn't show transaction history after 24hours everything clears off, P.S I was debited on a failed transaction on 29/04/2023 have made lots of complain but no response even till now",1
+2023,"The app is indeed convenient to use but I can't find MFB's like Opay and Palmpay in the options, which means I cannot transfer money to these banks or what? Please look into this matter",2
+2023,I downloaded this app for more than two weeks now but I can't do transaction it keep stopping,1
+2023,Not bad,3
+2023,"Definitely a less than average app, barely ever updated. Successfully carrying out transactions becomes a game of chance, it will not save beneficiaries. Opay and Palmpay, some of the most used MFBs have been unavailable on the app for months. It is a shame. The only thing I'd commend about this institution is that their card transactions barely fail.",2
+2023,Can't access since January,1
+2023,Frustrating! The app keeps restarting,1
+2023,Keystone is the worst bank ever I regret opening account with them God forbid me introducing some one I love to bank with them,1
+2023,I had to rate it one because i just create my online banking ID and i am yet to get full access to the app and it keeps shutting down and i don't know why.,1
+2023,"Eversince I reinstalled the App on my Infinix Hot 12 Play, it keeps displaying app error. I have downloaded it 3 times already yet it still displays the app error when trying to log in. Is there another version of the App I can use? Because I need to carryout transactions.",1
+2023,Very poor,1
+2023,I love the app it's very easy to uninstall ♥️💯😘😘😂,5
+2023,"I got a new phone. I've been trying to reset my password for two weeks now. Whenever I open the app,and I click on forgot password,i input my username or phone number,it will say you changed your device,click okay. I click ""okay"" and the app closes. What exactly is the problem?",1
+2023,"Something should be done on the transaction history aspect cos I'm finding it difficult to view previous transactions, had to go to the bank to get statement couple of times.",4
+2023,"Worst Mobile App ever, when it comes to checking of transaction receipt 0 percent ok, am thinking of Moving ahead",1
+2023,Phenomenon,5
+2023,"VERY USELESS APP HOW CAN A DAILY LIMIT BE 1 THOUSAND NAIRA, DOSE THAT SOUNDS GOOD TO U,😡😡",1
+2023,Profile disabled due to inactivity. How do I solve this? The email keystone bank provided can't even help,1
+2023,"You guys have the worst transaction process in the banking industry! Customer services: very poor Digital services: very poor 😢 in hall banking: very poor 😢 I regretted it deeply and painfully to open an account with Keystone Bank in the first place. A failed transfer is over 20 days, and it is yet to be reversed. I will obtain a court order and closure of my account if my money is not credited before Saturday! I have never seen the worst bank like this!!! The most annoying bank",1
+2023,"I had issues with my transfer limit.. I complained and I was attended through mail, and as well phone call. This is something I love... Attending to customer in all possible way. Thank you so much",5
+2023,"Actually the is trying on this own but one things i notice is the app is not get some of another app transaction like Opay, Fairmoney e.t.c , maybe the app need some updating...till in my point there's is no Opay , Fairmoney, branch e.t.c in the mobil app transfer.",2
+2023,You can't even transfer to trending banks line OPAY and PALMPAY. So what's the use of a bank if you can't do transfer with other banks? Absolute rubbish.,1
+2023,I forgot my password and my username... Since then I've not been able to sign in. I even tried signing up but to no avail still... What do I need to do please?,3
+2023,Why is the app always closing when I try to increase my transaction limit using indemnity. It won't even allow me to add signature or anything. It will just stop working and close. Please work on it. So sad,2
+2023,Good,5
+2023,"The keystone app is great but, need to add other fintech banks like opay,palmpay and the rest. It stressful when u want to send money to those banks and u can't. Please keystone look into this and add it up in your next update",4
+2023,I just installed the app and already having problem with it. Kept getting a prompt that the app has a bug.🤨,1
+2023,Very good,5
+2023,"Keystone, please help me with explanation. After registration and successful login to mobile app and Internet banking, I discovered I can't see my account balance, I have toggle it on/off still nothing is showing, everything on the interface looks hidden, Inactive and restricted.....WHAT ELSE CAN I DO PLEASE.",1
+2023,"Some Nigeria wallet account are not showing....e.g okay, palmpay,",1
+2023,"The app is okay but why opay, palmpay etc are not on the list of banks on the app, that means you limit whom we can transfer money to especially at this time of cashless policy. Please try to do something",3
+2023,Good,1
+2023,Interesting And exzllent,5
+2023,Smart and intelligent,5
+2023,This app is useless When I do forgotten password The app just close and I open do forgotten password it closes again,1
+2023,I love this app but I can't find opay bank anytime I want to transfer money to my opay why is opay not there,5
+2023,"This is the useless bank I have ever used in my life, and this was shame on you, you can't give Customer a full what he/she needs without your useless taught. I don't like this Bank anymore 😡😡😡😡. I went to Bank almost three times in a week because of my Account Upgrade but till now the Account wasn't Upgraded what are you doing in your office if you can't give Customer what they Need.",1
+2023,"The app can be annoying. Last updated in April 2022 according to Google, that's a lot of time past. No wonder I can't do a simple password reset on the app. App keeps crashing. This things needs to be worked on.",2
+2023,The app was working fine for me but recently I can't login and it's frustrating. It keeps telling me too many failed attempts even when my details are correct or I'm using fingerprint.,3
+2023,"W and., 🔥🫂🫂9(🫂9🏆92R",2
+2023,I have been struggling to login to my app after I lost my phone but am unable to access the app. I need urgent response concerning this.,1
+2023,I can't find opay or palm pay on ur app,1
+2023,"I'll close this account on tuesday, my app closes automatically once i type my password. I can't even have access to my funds. You guys don't send me transaction alerts anymore, I can't even get an ATM card. Why are you guys frustrating me this way! I've been a loyal customer of Keystone, I've actually convinced people to open an account with you guys but to be honest, I'm disappointed. I can't provide money for my family because of this issue. Did I commit any crime by banking with you guys?",1
+2023,Application always crash on android 11,1
+2023,Tried to log in on my mobile app but It keeps showing am not online,3
+2023,Ok,5
+2023,Good,5
+2023,😍😍😍,5
+2023,KeyMobile i really enjoy you app,5
+2023,Why do your app always have technical issues this things has been like this for the past 4years when i lost my number i went through hell to use the moble app to reconfigure the app to add my new number it was more hell i had no choice to close down the account again few days i reopen moble banking still yet no code or token was sent to my email or number you bank should work more on your technical team,5
+2023,Is bad,1
+2023,I like the app but it can be so slow with the network sometimes try to improve and upgrade thanks,5
+2023,I love it,5
+2023,"Can't login into my mobile app It keeps saying invalid username and password, and I'm very sure the password and username is correct When I click on the forgot password and put my username it shows invalid username Very unhappy with it",1
+2023,The network problem is really terrible.,2
+2023,Good,5
+2023,Excellent,5
+2023,"To activate this this app on my new device has been an impossible task. Once I reach where it says, ""Your device has changed. Click okay to continue,"" it's end of the road. And it goes on endlessly like that.",1
+2023,"This is the most useless banking and bank app ever what was all this nonsense. No network, I change my phone am not able to reconnect in the other phone, telling me system error for over 1 month",1
+2023,Their system is very slow now.,1
+2023,"I am having issue with my how to draw 10,000 yesterday from the POS the debit me I didn't see the money I was expecting my this morning they have not refund me my money back to me and I'm wondering is better for somebody to stop using this kind of did not refund my money back Nokia this customer care elite program they need they have",1
+2023,"Its a good banking app but i have a few complaint. Most times when i transfer money mostly airtime top up, i get debited even when it says transaction failed and after getting debited i still dont get my airtime top up, have been debited 3 times now for my airtime top up without getting the airtime...its annoying. And also Opay, Palmplay are not on the list of banks. And we should be able to search and click the bank we want to send money to rather than scrolling for so long till i find it.",2
+2023,"I love this bank...my friend introduce me to it's in Abuja.... although his working with keystone John Elijah.....but keystone has changed, before I can transfer to any miss of bank, but now I can't found palm pay, opay, and some bank, pls why.....pls I need quick response maybe I should delete it's, because have done an upgrade on my phone application....thanks",5
+2023,They don't have other payment instructions like OPAY on their app giving serious issues for me each time I want to pay people using it,3
+2023,Wonderful,5
+2023,"App is quite helpful and UI is user friendly and easy to operate. But then why don't you guys have all these fintech apps listed on your options, like Opay, and Palmpay?",4
+2023,The app is kind of slow but manageable and also there is no option to enable dark mode,3
+2023,This app is great but the problem is that I couldn't retrieve my money deducted from my account why this inconvenience 😱😱😱,1
+2023,"I have about 3 to 4 transactions that's still hang  Now I subscribe my mtn line through my mobile app and you guy's said the transaction is failed and still debited me  What have I done to you guys, is it a crime to open an account with keystone bank? You guys sent me an email that all the hanging transaction will be bounce back yester what's still delaying it ? I'm sick and tired of you services  You guys have to reverse all this debit alerts screenshot I sent because this is an extortio",1
+2023,Amazing,5
+2023,You need to work on this app very frustrating to use.. very slow to open .. and shuts down on it own .. serious update needed,2
+2023,"Dear Keystone, please update your app. Digital banks such as Opay)Paycom and Palmpay and etc aren't found on your app and it's really not up to date. To even add,one cannot fund Sporty Bet account from the app. Thank you. Your ardent customer.",1
+2023,I cant login nor reset my password,1
+2023,Nonsense,1
+2023,"Is really awesome I love it only that I cannot increase my daily cash limit from 50,000.00 to 1,000,000.00",5
+2023,Good for using,1
+2023,Omo una nor dey like refund person for he nor gd,1
+2023,"Please I can't do transfer to an opay account cause the opay accounts don't appear there on names of account, please what should I do",1
+2023,"To be honest, i have never been so angry and humiliated in my life but this bank has turned me into one,how can i rely on an app that obviously finds it difficult to credit but quick to debit you,even today i had an ugly experience with there ATM card transactions were declined but i got debited and i tried calling there customer care service all to no avail, i just regret having anything to do with this bank,the worst bank ever.",1
+2023,Good,5
+2023,"Very useless.. the most useless bank app so far I'm concerned. You can't locate Opay, kuda, palmpay and many other banks on bank options list. So frustrating.. I hate you Keystone. Infact, you are outdated,, that's why people do not bank with you as much as they do in other banks. I can never have anything serious to do with your bank app. Nonsense",1
+2023,"Rejecting token given to me by the bank...it is really frustrating,I'm hating the fact why I chose keystone .",1
+2023,Seamless transactions during the 2023 cash crunch in Nigeria... 😘,5
+2023,"I find it difficult to reset my password. Each time I click forgot password, the app exits automatically",2
+2023,"It's the most useless mobile app I've encountered... And I'm going to close my account with them... USSD doesn't work well, app is an eyesore. THIS IS 2023 Keystone not 2003!!! I'd be giving zero stars if possible.",1
+2023,It's amazing,5
+2023,This app has to be the most frustrating of all...3 weeks now and I can't still transfer to neither opay nor palm pay...what exactly is going on?,1
+2023,"I use to like this app but my experience recently is not encouraging at all. How can I buy airtime, I will be deducted yet u won't see the airtime.......I will send money and I will be deducted yet the person won't see the money.....and the money will never reflect back to your account. It's not encouraging at all.",1
+2023,Enjoy using this application but you need to upgrade the features,5
+2023,"I hate this app and the bank , Its really giving me stress all day Nothing new is coming out from it 😭😭😭😭",1
+2023,"Keystone bank please reverse my money o, I did withdrawals with pos it was declined but I was debited getting to two months now no reversal, tried calling customer care they are not picking, customer care personel at my branch is so useless that he told me not to disturb him that he's tired. I didn't do anything wrong by banking with you, so reverse my money",1
+2023,So amazing,5
+2023,Helpful app. But has issues loading opay to it's list of banks. Please see to it that opay is added.,1
+2023,Nice,5
+2023,"We are having problems in this app,problem of transaction. Like showing transaction failed and debited,the receipt for debited will not show. Please find the solution to our problem on time.",3
+2023,Good,4
+2023,The app is okay and very easy to operate. The only issue I have is the BVN that shows on the profile should be hiden or removed entirely for security reasons. So that hackers won't be able to access all your bank accounts when they log in on your keystone bank app. Aside that I love the Bank app,1
+2023,"This app needs an upgrade. The app doesn't have search option, one has to be scrolling to find a particular bank when doing transaction. Also, some banks are not available at the bank options.",3
+2023,Pls include the search engine to make the easier instead 🤦🏼 worse ever,1
+2023,I recharged twice using my ussd but it wrote purchase of airtime failed But I got debited twice for it and still not getting refund till today It's becoming stressful,1
+2023,"It is very frustrating wanting to transfer and not seeing the bank you intended to transfer to. Please, it's better having the list of bank on its own section than having to enter it after account number input. And note, I'm specifying mainly on Opay or Paycom, whatever! 😡",1
+2023,The key mobile gives me less stress and no difficulty in making transfers,5
+2023,App doesn't show statement of account.,1
+2023,"There is no option to buy data, when i try to contact my account officer i can not and some bank options are not there like opay, palmpay and other thanks",2
+2023,The app is useless,1
+2023,Pls why can't I transfer money to an opay acct? it's really frustrating because so many pple are using opay Nd when I purchase stuff I wld hv to look for someone to help me send money......pls if u can do something help me please,2
+2023,"hello I tried to login into my account, so I forgot my password, but whenever I reset my password the app will restart itself. why?",3
+2023,I can't find opay and palm pay on the app anymore. Meaning I am unable to send money to opay and palm pay because they're not in the list of banks shown on the app and even ussd. Please do something about it.,2
+2023,Please the app keep stoping itself,1
+2023,"I really like like this app, it is simple and easy to use.",5
+2023,I gave than five star because I have been use it for five years now no problems so I don't no were you guys get your problem form,5
+2023,Good,5
+2023,"I increase my limit with my card to 50,000 naira daily limit, but I can still even transfer 20,000 naira telling me daily limit exit, why ??????",2
+2023,"Keystone refund my money you debited from my account, have been trying to get reach to you guy not connecting both on E-mail or via call Return My hard earn money for God sake.",1
+2023,Nice work,4
+2023,"The app is very nice and easy to use, the only problem is it's inability to transfer money to opay account",4
+2023,Cant view my transaction history like other banks... is annoying,2
+2023,"It has been a very bad experience using this app,takes time to login,one can't scroll up/down transaction history,some online payment channel e.g opay and palmpay yet to be added. Lastly,I had a failed POS transaction since first of march and till this very moment,no refund have occurred and I've called the customer care number and sent series of emails but to no avail and it's very disheartening.please something should be done about it.",1
+2023,This app is useless infact the bank is useless,1
+2023,"The app interface, needs to be updated, the current interface makes it hard to use",1
+2023,I am using keystone Bank thank you so much,5
+2023,"What kind of App is this, why can't I can find palmpay bank or OPAY bank? in the list of bank... if I want to make transaction, I have to switch to different places before getting to my destination account.... you guys make update without notice... I can't transfer to my palmpay and Opay açcount from my keystone... I think I will have to delete",1
+2023,"The network issues this day is becoming unbearable, transactions re taking days, secondly I was debited for airtime but I was not credited two times, thirdly is frustrating that is not all banks I can send money to using my app,",2
+2023,Keystone what nonesense is this you deny me use of my money and you still debit me,1
+2023,Opay and palm pay is not showing even on the USSD it's very annoying I'd have to send to other banks first before doing transfer to opay or palm pay,2
+2023,Good,3
+2023,"Even after going to the bank to request a profile and password reset, Till this very day I haven't heard from them. Email responses are always very silly excuses.",1
+2023,Keystone bank what is wrong with your app...since yesterday the app is not opening...I tried to do a transaction on it and it simply show app has stopped...,3
+2023,"I love this app,,,,,,, but improve more",5
+2023,No search bar to search for certain banks u have to scroll and search manually and why is opay missing in the bank list for long time now. Pls rectify its very important. And work on the slow login,2
+2023,If there's an option for 0 star. That will suite this app. I've had the worse experience using this app,1
+2023,"I hate to say this but it's truth. It's a to total waste of time to use this keystone Bank, since I started using this bank I've never had a good experience and now it get worst, I can't login the app, USSD doesn't work, they keep debitting me for airtime topup but never credited my lines, it's frustrating. I'm so disappointed.",1
+2023,I am disappointed in this App. It use to be the best Bank App I know but now it's performing below expectations. I can't login into my Account. My ATM Card is not working. I can't withdraw money. I have written to customer care online for over 24 hours no one responded to me. I am disappointed in your services.,1
+2023,Am so angry with this useless app I can't even set up my mobile app is has been giving me stress I just deleted the app with annoyance on the stage 3 after putting my user name they will tell me the named has been mapped on a logo I don't even understand is so annoying something am still setting up pls help,1
+2023,Since the first day i downloaded this app i couldn't use it because of pass word. What can i do,1
+2023,"Please close this Bank, I beg you in the name of God. Their online service is very poor",1
+2023,Good luck,5
+2023,"Worst bank app ever such a rubbish bank app you shouldn't have create such rubbish app,just because I changed my phone I cannot log into the app anymore what a rubbish app instead delete this app on playstore and Apple store the app is useless",1
+2023,The options for the banks are not complete I can't transfer to any online bank like 'palmpay' and 'opay' and other bank app have those options,1
+2023,Nice,5
+2023,Perfect service,5
+2023,I don't like what you people are doing is like you guys don't want me to be banking with you people anymore,5
+2023,"This app is doing nonsense this days oo, why is it not showing Opay for transfer, I want to transfer to Opay account, it's not on the app",3
+2023,"No reversal of declined transactions, they don't respond to customer service",1
+2023,Useless app😠😠,1
+2023,"I've always had a poor user experience using this app and things haven't changed since 2021. Please create a separate option to login asides username. Secondly, take the forgot password screen seriously and allow other options to reset account password. The username is not a good option, please use something people are more likely to remember like email, account number. Also there is a bug on the app that prevents me from resetting my password. Please please fix this. It's not a good user exper",2
+2023,"This app is frustrating. It just started malfunctioning few days ago. It doesn't allow me to login with my log in details saying""Failed multiple login attempt"" that I should reset profile. Well I tried the forgot password but the One time password keeps coming when it is expired and it just came at the right time once and I inputted it and the app was like unable to complete the process. Even after that I have uninstalled and reinstalled the app but the same thing is happening.",1
+2023,"I love Keystone Bank, honestly i enjoyed your app, but the only problem is, i never seen Opay on KeystoneMobile App. I need yours assistance please",4
+2023,it look foolish,1
+2023,The is no opay in your app selection,1
+2023,Have not used it but I'm experience some good things about it already,5
+2023,"My transaction receipt is not been updated, I get receipt for transactions I made several months ago, to send a payment evidence I have to go to my trends to screenshot. I mean it's not palatable! I uninstalled the app and reinstall, yet no changes... This apps need to be upgraded",3
+2023,Easy going,4
+2023,Too slow while I'm trying to transfer money,1
+2023,"I forgot my password and tried the forgotten password but it didn't work, pls fix this",1
+2023,"Keymobile is very essential moblile bank i ever seen. Even at this time of difficulty to do the transfer in nigeria sincerely, i never face any inconvenience(s) while trying the transaction through the app. Weldone job keep on!!!",4
+2023,isayusufmanu,1
+2023,I made a transfer and it wasn't successful since on Tuesday but I was debited till today I haven't received my money yet its frustrating.... Even today still got debited but not reversed,1
+2023,Please they should better work on this app. Lately the app is being slow and annoying. My first transaction wouldn't go through and I'll be debited. And no refunding. Before the rest will go. Please you guys should better work on it. I don't know if is a new way of getting money from customers. Because I'm scared putting big money on it because of all that. I made a transfer since I have been debited but yet the money haven't be received,2
+2023,I don't understand why I can't see Opay on your bank list??,1
+2023,Great app,5
+2023,I have a complain. Cause I don't understand this App Anymore Why is this App Not showing Opay bank during transaction And it's not like that before please let's know what we are doing ooooooo,1
+2023,What is happening with this application? It suddenly stopped working immediately after u log in.. You can't even carry out any transaction because it will said app close... Keystone why???,1
+2023,"Poor services especially transferring to these new apps like Opay, Palmpay and others most times they are not listed on the app",2
+2023,The app is somehow not good enough. It's is failing most of the times and I have transferred funds to another bank for a week the exact amount of money is not received and I'm debited more over Opay is not listed in the list of banks,2
+2023,Been trying to login my mobile app since morning it's been loading. And I've got over 30GB data and the app is updated. 😒😒 If they don't work on this I'll just Change bank,1
+2023,Fantastic,5
+2023,This bank is a legalized criminal institution... Please avoid them like plague,1
+2023,Sometimes networks is very slow you should upgrade please,5
+2023,Nice app but to login is too slow,5
+2023,It's not open in my phone needs to update it,5
+2023,Ok,4
+2023,"The app is quite good. However, after I lost my PHONE with my SIM. Before I do welcome back, I changed the number to the current SIM available with me. Now I want to login, but i can't, simply because the phone number earlier used is no longer the active number. Keystone, pls say something!!!",3
+2023,"My problem at the moment is that there is no Opay in the beneficiary bank options. I have complained before but nothing has been done about it. Apart from the Opay issue, I think the app is easy to use. Please put Opay in the options.",4
+2023,"This app is terrible, I'm unable to click on my transaction history, I keep clicking on it but it's not showing anything unlike other banking apps, and secondly, it doesn't shows you all your past transactions, it only shows you few of them and it won't allow you to check past transactions, the app is so annoying",1
+2023,Trying to send money but its showing me that invalid card number. How?? Please resolve this issues,2
+2023,Trash,5
+2023,I like it,5
+2023,I can transfer to opay Why is it so,5
+2023,"No network most times, hence very difficult do business transaction, secondly it takes a whole long time for the app to open",4
+2023,Good app. I'm enjoying it.,5
+2023,Always responding,5
+2023,Pls the 2000 i transfer have not bounce back,2
+2023,I love this app,5
+2023,"The app keeps closing, I can't reset profile or password. Everything bout the app is trash",1
+2023,"my account is disabled  pls I want to log in reactivate my account when I press reactivate and upload it keeps quitting out of there app,but it was good",1
+2023,Nice job,5
+2023,"Under probability, in swift guess.",5
+2023,I changed my device and reinstall the app but can't login back saying app has bug,1
+2023,"I couldn't login to the app anymore after I lost my phone and reinstalled from playstore. I've sent a complaints to keystone bank regarding this issue but of no avail. GTB app didn't stress me, just a click on forgotten password my mobile app was fixed. Keystone I'm unable to make a transfer oo and I'm disappointed in you seriously.",1
+2023,Hello what happened in this app I went to transfer money to Opay bank account but the app is not working right now and also I didn't see the Opay bank account inside this app why,1
+2023,If there's anything less than one star that's what I could have used... Having series of issues trying to login my Keystone bank app but I'm not getting otp code from my Email what sort of useless bank is this?...,1
+2023,Please I couldn't finish up the registration beyond the step 3. It requested for referer id. Please what will be my referer id.,1
+2023,I have been trying to download for a very long time now and it's not working I'm almost tired,1
+2023,I've not been able to use the app on my phone despite visiting the Maitama branch twice. It's to say the least frustrating,1
+2023,"Sincerely, am not enjoying the this because I cannot reset my password. If whenever attempt the app will disappeared.",3
+2023,Not a good experience with this app,1
+2023,I'm not enjoying my experience at all. I've tried transacting like 3 times and my money has been hanged and yet to be refunded. This is not good for the brand at all.,1
+2023,"I am not happy about what's happening in my account since yesterday,  this has been my best bank ever, but I never expected what you did yesterday. I recharged 7,000, I received a debit alert immediately but I didn't get the recharge card on my phone. And the money didn't get back to my account. I won't take this, never. Do something as soon as possible because am running out of data, that was why I recharged from my account and you just want to do with my money",1
+2023,This app is good,5
+2023,Withdrawal limit on this app is what I don't understand,5
+2023,I love this app,5
+2023,Why palmpay opay kuda and other wallet are not showing in the mobile app,1
+2023,How do I increase my transaction limit on my app it's so annoying that a transaction limit in a mobile app would be 1000 and I called to make a complain that I was debited twice 3000 and 2500 the 3k was refunded but the 2500 is still pending,1
+2023,Best bank 👍💯,1
+2023,"Please direct me on how to login my account, keeps telling me invalid username",1
+2023,It's pretty good but m having one problem i tried to register with the app and it's not working pls can u guys do something about this issue because m really starting to get frustrated.,2
+2023,Good,5
+2023,Nice,5
+2023,I have been trying but refused to connect,1
+2023,Onelove,5
+2023,Thanks you,5
+2023,Excellent. Please how do I get my new andriod install with keymobile?,4
+2023,Your app is very useless. It's better not to have an app than to have this. Too many issues. Rubbish,1
+2023,"I changed my phone and i forgot my password, but anytime i tried to reset my password it kept showing a warning and the app end up closing unfortunately",1
+2023,Because since I updated it it cannot login until I change phone even trying to log it in my phone buh can't retrieve my account cause I forget the password 🔑 I even try forgetten password still no way please I need your help the ussd has hanged all my money please,1
+2023,Keystone bank how do i get my statement of account,1
+2023,Worst bank of the year🤮,1
+2023,Good,5
+2023,Very good performance,5
+2023,"I've been trying to register on the app for a week now but always not responding and when it finally did,I was told details registered already. But still can't login even with the details being registered.....it always shows invalid username and password. Please rectify this issue cos am already regretting banking with you.",1
+2023,God bless Nigeria,5
+2023,Difficult to access,2
+2023,Hello why does your bank app is not working well the app too bad very soon I will close my account with you but I have never enjoy your app.good bye,1
+2023,"I am so disappointed...I was debited while trying to do a transfer that kept on declining yesterday,and I have not been refunded neither was the receiver credited..I called the customer careline a whole lot of times this morning no response... please when will be refunded back I need a refund as soon as possible.",1
+2023,Is beautiful❤,1
+2023,This app is frustrating it's hard to register and login I downloaded it the first time trying to register it didnt work then I deleted the app and reinstall it again it still did not work it's really frustrating it's better not to have an app than to have this frustrating app on my phone if I try it the third time and it still do not work am gonna delete it from my phone and will not install it again. It's so frustrating how this app works so slow I think this app should be worked on ....,1
+2023,Okay,4
+2023,Very good,5
+2023,I can login the application I don't know why I this I Need application resets before I can use the app,1
+2023,"App keep shutting down.Tried on several other devices still shuts down on trying to sign in, or the trying the change device option.",1
+2023,This is good app,5
+2023,"I have been enjoying this app until it suddenly change my transfer limits to #50000 per day and it made it impossible to change back from the app. I went to the bank so I could get some help, I was given form to fill, but to no avail. I also called customer care, yet they didn't offer help. I'm tired with that",3
+2023,The app is not working,1
+2023,For me it's poor,1
+2023,"1) Saving a beneficiary after a successful transaction doesn't work. One has to go to Self-care page to manually add each and everyone which is very tedious. 2) ""Send money beneficiary"" is a confusing labelling under the Manage beneficiary option. ""Money beneficiary"" label is more appropriate and simpler. 3) The process of hiding account balance is tedious. A simple tap to view should suffice. In general, the app needs total UI overhaul again. Other bank apps are not this confusing.",2
+2023,"This is one the useless bank so far and I'm going to withdrawal all my money and block it, i was debited 10000 since on the 17th and nothing as been done yet after even going to the bank to complain.",1
+2023,Good and active,4
+2023,Opening,5
+2023,Thank you keystone bank,5
+2023,Cool to use,5
+2023,Very good,5
+2023,App keeps shutting down each time I tried to rest my password,5
+2023,The app is not bad at all,3
+2023,Amazing,5
+2023,It makes life easier,5
+2023,"I like this app. It's simple and straight forward enough. Should be easy for even a 7year old to operate. It's a bit old school though, I mean the look and feel could use a face lift in the general upgrade of the software. Awesome job regardless.",5
+2023,I'm having problem logging my app,1
+2023,"Honestly keystone has been the best mobile app I've ever used,but now I'm unable to login into my mobile app, whenever I insert my username and password,it tells me it's incorrect, please rectify this issue for me",3
+2023,Good,1
+2023,This app is useless app because of are taken the charge.,1
+2023,Good app thanks,5
+2023,Very poor,1
+2023,Good app 🙂,5
+2023,"I've been trying to transfer money through ussd for 24 hours,I can't even buy airtime, I don't understand this Bank anymore, I'm always having this issues, this Bank is worst and never reliable, I'm tired of your very poor services . It's not encouraging at all If this issues can't be fixed I'm disabling my account and retrieving my money",1
+2023,I experienced some issues regard increase of transfer limit. The case resolved I really enjoy using this app now. You deserve 3 star.,3
+2023,Good app,1
+2023,The app has a nice user interface but it keeps crashing I can't really do anything with it have uninstalled and installed it back like Ten times now,2
+2023,Can't create my bank account using this app,2
+2023,Business,5
+2023,You are doing well and you are the best,5
+2023,I love keystone bank 100%,5
+2023,"At first it was cool n the facebook page handlers were swift with response n solutions, but this time i must say i am dissapointed. I updated my device software thereby formatting my phone, i tried recovering my password all to no no avail, i contacted their social media agents n they keep tossing me about. Its exhausting",1
+2023,Not helpful at all. I can't login to the app. And when I ask for a password reset. The app just goes off. Have been on it for hours still same thing. No improvement.,1
+2023,Yeah,5
+2023,Normal,3
+2023,Very frustrating bank app even the bank too with very bad consumer care... Reconsidering why I have an account with them.i would rate not up to half a star if possible,1
+2023,Nice and good,5
+2023,Inajin dadin wannan app Mobile din..musammanma maaikatanku keystone bank Allah yaqara daukaka,5
+2023,"Keystone bank is the best bank I enjoy ��� every well Fast transmission's, low feel, good in communication I will like everyone to test this it every comfortable, fast and we'll customer service 27/ 7 I never believe still I test I love you keystone bank",5
+2023,I can't enrol my fingerprints. Outside this the app is good,3
+2023,"This keystone mobile App is not working, I can't log in, it crashed when trying to log in and disappear, am not able to log in for the past one year. I have logged complain in the bank several times but no changes",1
+2023,"Worse banking app as for me, 😟😟i forgot my login details The app crashes when ever i insert my phone number in the Forgot password field, i contacted customer care but to no avail😔",1
+2023,Ok,5
+2023,"Keystone bank is a disgrace to banking industry and there's anything below one star is what they deserve, your workers are terrible",1
+2023,Good,5
+2023,Download,3
+2023,Questions,2
+2023,Too poor,1
+2023,"Good afternoon,have been trying to register on this app since last year but all am seeing is register with a registered line which I used the same line in opening the same account... Nawa o for una bank o",1
+2023,Good,5
+2023,This app is good,5
+2023,nice,5
+2023,"I just open this account at the bank,they collect all the info they needed and in 5minutes they gave me my account number and said my account is created and I can receive any amount I want,when I got home I downloaded the app amd register on the app now the app show me that my limit transfer is #1000 I was surprised then I call the bank and they told me that they're still working on my account,and I noticed that if I want to transfer with this app I can't chose the bank unless I put acct num why",1
+2023,This the best app ever,5
+2023,Ok,4
+2023,"I downloaded the App, created an account using my Account Number as the User ID. After the first login, it is not allowing me to log in again. The moment I click on Enter password or Register , the menu flashes and disappears. I have cleared cache and re-downloaded severally, to no avail. Please help resolve.",1
+2023,App suddenly disappear at log in,1
+2023,"Keystone bank is useless, support care of keystone bank is useless, customer value is not good. customer value is not good. I want to make a transfer but you have a low limit. I made a request about Four weeks ago but you still have a low limit. I went to the bank and complained. the sunshine of the mind. I have opened an account since November but still I can't transfer. You are not the only bank if you don't have a small limit to go to another bank to open an account. since you are not",1
+2023,Is good and reliable,5
+2023,"Good and excellent,,",5
+2023,I don't like this app because I have not able to do transfer for long now .,1
+2023,Have try to download this app on my smart phone but it not installing,1
+2023,I forgot my username and password how can I come back my app,5
+2023,Excellent,5
+2023,After I downloaded the key mobile app from the play store and it didn't install you guys are theif,1
+2023,ddfs.dagskrá forwarded fært undir,3
+2023,Worst app!!! I opened a corporate account signed up but couldnt log in even when using the correct details. Contacted contact center severally but it still couldnt be resolved. I am begining to regret opening an account with you guys. YOU NEED TO STEP UP!!!!!,1
+2022,I have been trying to register on this app and it is requesting for referral code,2
+2022,"There's nothing to review about this App. If the bank had any form of semi competent Management, the App would have been changed eons ago. It crashes at log in, if you are able to log in, you can't get past the log in page. Even the bank's Tech staff can't sort you out if you are lucky enough to have access to one. Very Poor Management at the Top. They should be able to take Responsibility for the Failure of the bank's App at the very least instead of Hiding behind customer care's Lame Responses",1
+2022,I've tried several times to log in the app after getting new device buh it's not working 😞 it's kindda frustrating,1
+2022,Very fast on transition....,5
+2022,"This bank is very useless,they debit me 6000 since December 7 till now they refused to credit me back, you guys should hear me clear am not going to forget my money hoo just reverse my money back to me if u dot want problem",1
+2022,Nonsense I never enjoy using this,1
+2022,Fast and reliable 👍👍,1
+2022,The only issue i don't like it with this app is beneficiary list it's no working!!!,1
+2022,Is a useless app ever encountered,1
+2022,Bad experience Poor customer service Hook my money in air I want my money back I made a transaction on Monday and I was debited till today it hasn't reversed 10k I need my money back,1
+2022,I can't even check my statements.. Deposit comes late. Now I've been debited and the recipient is not getting it. Even on mobile app,1
+2022,"Poor app. Keeps telling me ""app stops working"" still unable to use the app.",1
+2022,Why can't I make use of this app to transfer money to other accounts why,1
+2022,"If i dowload the keystone app, the application show me the application has been stoped",4
+2022,Awful After registration can't login once I attempt to do so the app stop working immediately,1
+2022,It's not even downloading,1
+2022,Am cool with it,5
+2022,Ok,4
+2022,This app is the worst banking app I have ever seen unable to login on my new phone since 2days now o,1
+2022,Someone can't retrieve his password or User name if forgotten. Very bad☹️,1
+2022,"The worst mobile app. I have not been able to access my account after I changed my phone. This was since December 1st. I keep getting transaction PIN tries exceeded each time I put in the PIN that was sent to me. I have been to the bank 4 times, sent an email, completed a form and called customer care. Na to just close the account.",1
+2022,Good,5
+2022,I wanted to login to the mobile app but I found it difficult doing after several attempts pressing forgot password. What should I do please. I need quick response as the app keeps closing,2
+2022,This bank is very very very useless for me to to recharge from my account 3times without crediting me my airtime and they kept on debiting am not even sure maybe the workers in the bank are you the same bank they work with my own is that you people should refund me my money or credit me my card if not your bank will just keep on loosing customers and go bankrupt,1
+2022,The app is good as well,4
+2022,Uselees app bank in the world,1
+2022,"I can't rate the app,cause it won't even download on my phone",1
+2022,"I like the App,but my only problem with it is that it's very difficult finding saved beneficiary account details after saving them, rather it keeps displaying just a single beneficiary which I can't even remember making any transaction with let alone saving it . You guys should try and fix it please. Thank you .",4
+2022,Wow good app,5
+2022,Ok,4
+2022,The app is not working. Is very bad. Very bad one and annoying,1
+2022,Ok,5
+2022,"Can't log in on a new phone. Gone to the bank to fill the reset form. It kept on saying your device has changed, click ok to continue. Very frustrating",1
+2022,"This is the worst app and Bank in the whole wide world. I beg you reading this feedback pls don't download this useless app, they're thieves. Download it and cry like me",1
+2022,By to,1
+2022,This app is not installing...any help?,1
+2022,P Android OS version error in Lagos Nigeria gppoooev o lord SVP sales manager will contacting us with a sum and I am ready and the good look the best pole to ooev l discovered o thole l swppapped by BIS the oo,2
+2022,Good morning they debuted me early this morning 1500 and I buy another data 1500 and did you give me and the money was taken away,5
+2022,Ok,5
+2022,Ok,5
+2022,I have been unable to login my app since on Saturday 26th of November. I kept getting no service report. This is not good at all . I have been unable to make an important transfer,2
+2022,Best bank ever,5
+2022,Not bad,4
+2022,Good,3
+2022,How can you help me on it pls it is very urgent,5
+2022,Nice app,2
+2022,"This app is just a No No....changed my phone, reinstalled the app in my new phone,fine it identified that phone has been changed but keeps closing unnecessarily... Keystone please work kn your mobile app and kindly help me fix this issue",1
+2022,Pls try and improve your app cause there is now way I can view my statement account.,1
+2022,Thank you people for chatting me God will bless you,1
+2022,Fantastic,5
+2022,Wassup zzzssssx s,3
+2022,How to change my pin,5
+2022,Op to llllllllllllll,5
+2022,Appreciated,5
+2022,"This app is horrible, the UI needs work and the network speed is slow, and also for the past two months whenever I want to pay for a prepaid token, after taking my money the app doesn't even send the token, this has happened about 2 to 3 times already, to be honest if it was possible to give this app zero stars I would, because it's just rubbish infact keystone bank as a whole is rubbish",1
+2022,DON'T DOWNLOAD I can't even login anymore I repeat DO NOT DOWNLOAD,1
+2022,"Dear Keystone, I am unable to register on the app because I don't have a referral code and can't seem to see any help from your site besides some responses in your Facebook page...Deleting asap...",1
+2022,Ok,5
+2022,This is nonsense app which one can't gain his or her information back on it maybe the person changed his or her phone or the phone wiped up you can not gain back the information at all😏☹️☹️,1
+2022,Simplicity,5
+2022,"If there is a way to unlike I'll 100 times, very useless bank. They don't resolve complaints and don't even care. Call customer service all day and they won't answer neither😟🙁☹",1
+2022,Very horrible,1
+2022,Terrible bank,1
+2022,Very easy to use and a very responsive app. I have been using for a year now and it has been so easy making transfers.,5
+2022,Very bad service,1
+2022,Excellent,5
+2022,"This app is the worst banking app I have ever used. The most annoying part of it is, the owner of the app leaks user information to Nigeria government which is making the central bank of Nigeria unjustly freeze users account.",1
+2022,Terrible app go learn from other banks,1
+2022,Privacy not guarantee in this bank. It's a puppet to the federal government. Good at witch hurting political opposition,1
+2022,"Not Recommend, even to my enemy . Run run . Run away with your money. Run",1
+2022,"Worst App, so frustrating using this bank app, pls Keystone you can do better pls",1
+2022,"A political bank your money is not safe,bank with them at your peril.",1
+2022,"This app and bank is the worst. It steals your data and gives them to scammers. If you want your funds safe, please DON'T DOWNLOAD THIS APP. if you have already downloaded it, UNINSTALL IMMEDIATELY. Avoid anything Keystone!!!!",1
+2022,Very good app. The user interface 8s superb. It does not hang. Transactions are just seamless when using this App. Thank you Keystone for this wonderful App,5
+2022,The app is as useless as the bank itself. Wake up to serve the people. Everybody is complaining about your service. It drives customers away. Even your reviews aren't helping. Try to hear the people yourself about their banking experience with your bank. Thank you,1
+2022,"Seamless so far, no major issues",5
+2022,This app should be removed from play store,1
+2022,Excellent,5
+2022,Useless,1
+2022,This bank is probably the worst bank in Nigeria. Your money is not safe in this bank. Please don't bank here if you care about financial safey.,1
+2022,Terrible. Unethical practices,1
+2022,"Poor and disappointed, keystone has no work ethics and don't practice professionalism.",1
+2022,Excellent quality 👌,5
+2022,"Bank with them at your own risk, political banks nonsense 🤮🤮🤮",1
+2022,This is the worst bank in Nigeria. Poor services. Uncultured management.,1
+2022,"this bank has chose to be a political play thing by the federal government of nigeria, the app is malfunctioning and has lots of ads #ode.",1
+2022,The worst app ever. Don't download!,1
+2022,"A bank with poor customers care, supporting the illegality of the demonic government",1
+2022,"A very corrupt bank,working against the betterment of Nigerians,and Nigeria as a whole,blocking Take back Naija account because a corrupt government orders you to illegally freeze it,i am closing my account right now,you deserve nothing good",1
+2022,This app is being controlled by the Nigerian government to oppress its citizens!,1
+2022,The most useless bank in Nigeria ad at today. Just leave as soon as you can now.,1
+2022,The worst service ever. Entirely bad UI. I heard they even freeze accounts with people's hard earned money without forewarning. Please don't make mistake of using this bank. Close your account before you be one a victim,1
+2022,"The worst app ever, this bank is a disaster",1
+2022,I'm loving it so much. Keep improving to better serve us,5
+2022,This bank (Keystone bank) has proven to be a political tool used by the federal government of Nigeria to abuse human rights. I tried using the app and it sucks! Always crashing and lacks doesn't ensure private.,1
+2022,"A terrible banking experience, was told they also blocked someone account without contacting the customer first and their various bank officers were not picking their calls. Also they don't have good customer relationship...",1
+2022,"terrible app... Bad customer service, if you open any account with this bank be ready to see it blocked whenever they feel like it",1
+2022,Very terrible bank. They are working against the people of Nigeria!,1
+2022,Terrible bank and terrible bank app,1
+2022,"This is the worst banking app I have ever used, be warned ⚠️",1
+2022,Very useless app,1
+2022,Once you hold an opposing political views your account will be blocked on this app.,1
+2022,This is the worst bank ever. It is anti-people. An anti-democracy bank. A fraud.,1
+2022,Evil and useless bank that is against their customers...You know what? Thunder fire the owner and all unproductive people this bank.May you never have peace since you don't like progress. Never bank here cos you may die young cos of heart attack. Nonsense!!!,1
+2022,"This app is very slow and prone to hacking, and their customer service is the worst , please avoid keystone bank like plaque . My rating is 1.",1
+2022,Too much adds,1
+2022,"DO NOT BANK WITH KEYSTONE. If it were possible to rate them zero, I would have done that. This bank is used as a tool by the government to oppress the people. You can wake up one morning and realise you can't access your own hard earned money simply because of your political choice. Run from Keystone bank.",1
+2022,A very stupid bank that can't protect it's customer financial dealings from those in political space in Nigeria,1
+2022,I don't understand why the App refused to install on my device. It will download upto 56% and then send an error message. Its really frustrating.,1
+2022,"Poor customer service, they cannot be trusted with your money as they act outside of the ambit of the law",1
+2022,Bank with them at your own risk...... Political bank,1
+2022,"Terrible, I think it has become a heaven for scammers, with experience I have with this app, I won't be surprised if they are used to finance terror activities around the globe.",1
+2022,Most useless bank ever keep debiting someone without.returning one funds. Ever since have upgraded the app it's has been rubbish.i just give one start,1
+2022,They can close your account at will without letting you know....no regard for due process whatsoever...just trashy and terrible service,1
+2022,Worse bank ever,1
+2022,"This bank is freezing money for no reason. I' ll close my account with them. I don't want to loss my money. Horrible bank, will not recommend",1
+2022,It is very bad app and horrible bank entirely,1
+2022,They block account with confirmation,1
+2022,Very poor app,1
+2022,"Your money is not save..can be frozen with out your notice at anytime, and poor service",1
+2022,It's too slow and useless,1
+2022,They deactive account without informing the holder,1
+2022,Poor app. The bank has been hijacked by politicians to witchunt innocent banking customer's. This bank is a no no. You use them at the risk of loosing your fund.,1
+2022,They freeze accounts without proper communication.,1
+2022,The worse banking app and bank in the history of Nigerian banking sector,1
+2022,Beware before your funds will be blocked without any info.,1
+2022,A terrible bank with a terrible APP.,1
+2022,This is a nonsense bank how would they close down an account or lay hold on an account without informing the owner. Rubbish.. Please release tbn money,1
+2022,Lawlessness,1
+2022,Useless Bank,1
+2022,"Derogatory experiences, I can't in my next generation suggest this application even to a dead man. Never.",1
+2022,Banking activities without respect to customer rights is oppression. Poor management of customer complaint/concern.,1
+2022,"A useless bank, it should be closed down as they are politically motivated to attack and freeze well meaning Nigerians accounts. Outright useless bank, pls close down you acc with them as they are not worth banking with.",1
+2022,"Keystone bank doesn't deserve to be in Google app, they closed your account without a notice.",1
+2022,Keystone Bank are fraudsters. You fund your account and they will block your account for no reason. I wish there was a Zero star rating. A bunch of losers! Very poor!,1
+2022,This is a useless app,1
+2022,"Very useless bank, they block people's account for no reason, if u have an account with keystone bank close it ASAP!!!",1
+2022,"This bank do not go through due diligence when dealing with their clients accounts and they can close your account at the wimps of the government even when it is illegal to such. No customer protection, poor service, poor resolution policies. You'll be doing yourself a great service by not banking with them.",1
+2022,If you are using this Bank please kindly withdraw all your money and closed the account they have been found guilty of unlawfully closure of customers account without due process in a political witch hunt.,1
+2022,This bank is one of the worst bank in Nigeria. Run i repeat Run. They can close your account without Notice or even court order. They don't follow due process. Don't bank with them. Please choose a better a count.,1
+2022,"This app has a bad Interface, and the bank can close your account without the knowledge of the user, This app needs to removed from the playstore because it is a fraudulent app.",1
+2022,Worst bank to bank with. Zero customer care and political,1
+2022,You guys are fraudulent and do not follow due process in doing things.,1
+2022,Blocked user account without notice,1
+2022,Exceptional services,5
+2022,"This organisation has disappointed Nigerians, by illegally blocking bank accounts used to support humanitarian work, without any prior notice. So disgusting, so unpatriotic",1
+2022,Keystone bank is a bank with illegality and blocking accounts without legal backing!!!,1
+2022,Worst app in play store,1
+2022,This bank can block 🚫 your account without due process #boycottkeystonebank. TakeBackNija,1
+2022,"This bank is an instrument of the federal Government, they can decide to do anything that pleases them with your account without any court order, don't download.",1
+2022,Terrible banking experience,1
+2022,Good,5
+2022,Horrible. I changed my phone and I've been struggling to login for 2 weeks now. This app is simply ridiculous it's better to go to a bank with better facilities.,1
+2022,"KeyMobile is a break from the norm; a digital outlier. Beyond functionalities and the exciting new features, this app will elevate your banking experience like never before. You should come come board already",5
+2022,"Since I changed my phone , I have not been able to login to my bank app as well as unable to register on the USSD codes . I visited a branch of your bank where I filled some form requesting a full reset with a new password and pin sent to my email but still it failes whiles loading ...lol . It says app have stopped on my Tecno POP 5 pro. Same thing when I tried registering on the USSD. I think you guys need to work more on the app since we're trying to run a cashless economy.",1
+2022,But app crashes sometimes,5
+2022,Stupidity to the core It's a bad app,1
+2022,It's cool,3
+2022,Excellent service,1
+2022,Fantastic,5
+2022,Pleasant,1
+2022,Good but I'm unable to login to my app,3
+2022,"Most useless back app ever. Everything possibly wrong with an app, it has",1
+2022,Ok,4
+2022,"I downloaded this app for over a year now but i can not login, what do I do?",1
+2022,"Keystone bank has caused me more damages than the goods they did to me, i took me almost a year before they could change my alert number, now the number is not connected to my ATM card i couldn't complete some online transactions, even after changing my phone i couldn't login to my App anymore, i should change my bank I'm just fed up",1
+2022,the app is good but am having some issues with the app any I send money it we be reducing 50 naira why,1
+2022,Fantastic,5
+2022,Ok,4
+2022,"I've not been able to log i since i changed my device, this app really sucks...And they don't even have a WhatsApp or Facebook chat center where u can actively discuss ur issues with the bank.....I'm fed up with keystone to be honest💔",1
+2022,"Please work on your app and network server,its so frustrating when other banks works effectively and yours always have problems Do something about this and stop been too outdated",1
+2022,InNo xxcxxxsxxmAXj to a w me v canXX can come c,5
+2022,"Q 0 mom, we",5
+2022,Good,5
+2022,"The UI of the App needs a face-lift for ease of locating features & usage when compared to other banks' mobile apps. The most annoying for now is that the app deactivates your profile just after few months of non usage; your computer system has to stop that nonsense. Also, the incessant poor and slow network connection between the app and your servers which always causes waste of time to performing certain actions (including logging in and completing certain tasks) must be fixed once & for all.",3
+2022,Good,2
+2022,Money,5
+2022,God will punish guys for these... frustrating bank,1
+2022,Perfect,5
+2022,"Nonsense bank, i regret patronising this bank, everything is poor, the only bank that will disgrace you in a mall 😢 tufiakwa",1
+2022,Please sir I went the new version app,5
+2022,The app keeps stopping anytime I try to reset my password,1
+2022,"It is better you don't have a banking app than to put this on the play store because I find it useless. I changed my phone and I reinstalled it but I can't login saying ""Can't retrieve my details"" . It has been like this over 2weeks now. I was hoping it will work out but till now same issue. This is the worst banking app I have ever seen. Trying to send email to customer service too but email keep bouncing back. Keystone needs to work on their digital services.",1
+2022,ok,4
+2022,Bag yes you do fqws funny BB bench can h by x at cdzz www at,4
+2022,Want to delete my account from the app,1
+2022,Rubish app. Rubish bank. Ordinary account statement yua still giving me headache. And the transaction dated are not correct why?😠,1
+2022,"This is trash, do they even check it to know whether it's working?? What a bank😒",1
+2022,Cool,5
+2022,Great,5
+2022,I can't even open an account here. It's frustrating,1
+2022,I can't use my app because I forgotten my password and I call your hotline no any response,1
+2022,"I regretted having this bank, have been calling for more than two months still my complain has not been taken care of",1
+2022,"I was enjoying the application until I changed my device and the issue seems unresolvable, infact I was asked to go and sort it out myself. So pathetic.",1
+2022,Ok,4
+2022,I logged in after 2weeks of not using the app and it is saying visit ur bank 😔,1
+2022,"I can't open my mobile App, it won't verify my details",1
+2022,I wonder why this app isn't allowing people to create an account. It keeps closing.,1
+2022,Nice,5
+2022,I can't log in to my app after changing my phone,1
+2022,I enjoy it the app is good and reliable,4
+2022,My number has been disabled from keystone bank USSD,1
+2022,"Can't believe this is a banking app, it keeps shutting down for any transaction I try to carry out.",1
+2022,Exçellent,5
+2022,It is good app,1
+2022,This is app is worse. Just to login into my account its taking eternity. Pls I urge you to fix this bug.,1
+2022,Dont have it,1
+2022,Good,3
+2022,Best of all,5
+2022,Terrible experience with your apps. I can't download your application why?,5
+2022,I want to download KeyMobile APP,5
+2022,So frustrating. I can't even register on the app. Always getting error... 👎,1
+2022,It's enjoyable,5
+2022,Great,5
+2022,"The app is a total mess. I wanted to log back to my account after about a year My details were correct but for It to log me in, it's saying profile details error or something Am uninstalling straight away after some retry",1
+2022,Not so bad,4
+2022,"A very fantastic app indeed kudos to the developers. The only challenge i have is that i can't increase my daily transaction limit using pin. I will be very grateful if you can help me sort it out, thanks.",4
+2022,"The app doesn't open on my phone it keeps crashing, I have uninstalled and restarted my phone severally it just keeps crashing, I can't even log in",2
+2022,Difficult to download the application.It has been corrected and now simple to download,5
+2022,Nice app download,5
+2022,"There is a bug in the app, the bugs is located at the forget password flow, after clicking okay to a changed device, the app crashes",3
+2022,Excellent,5
+2022,I can't login going to six months now and each time I want to click on forget password and enter my user name it will close,1
+2022,Up keystone keep doing great,4
+2022,It's very annoying sometimes 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡,1
+2022,"Save beneficiary is not working in the app, pls fix it",5
+2022,Cool,5
+2022,"The app seems more stressful, seems not to query banks when I want to make a transfer. I cannot make a transfer.",2
+2022,Good,5
+2022,"Marvelous app, but I want to download the latest version, this is too slow",5
+2022,"The best app ever, is very easy and fast",5
+2022,It takes eternity to verify my BVN as such can't used the app to open an account,1
+2022,Ok for me,5
+2022,Successful,5
+2022,This app is so frustrating. I have been trying since morning to login but it kept on login me off. Even the bank branch could not resolve the problem. It is not encouraging at all,1
+2022,Can't increase my daily transaction on the app,1
+2022,Cool,5
+2022,I can't transfer more than 3000 naira from my mobile app,1
+2022,A well helpful app in making transactions I love it,5
+2022,The app needs more features. More information on transaction history is needed and way overdue. It needs a window that shows all past transaction with viewable details and not asking one to download account statement anytime he/she wants to view such information. Fix this asap!!! Your developers are either lazy or incompetent!,1
+2022,Good,5
+2022,Wonderful apps queck delivery an scured your agility bank account nice too,5
+2022,Perfect app,4
+2022,I will never ever use this bank again. You guys manage to always frustrate and disappoint me every time. Thanks for leaving me stranded once again,1
+2022,Keystone bank banking system us really frustrating since morning i can't open my mobile app or even use me atm card. They don't deserve holding someone's dime.,1
+2022,Nice,5
+2022,How do I get referral code for account opening now? 🤔😭,1
+2022,Thank u,5
+2022,Worst app ever. I can't even sign up or login,1
+2022,"This app needs a lot of backend touches. Swears , please work on the synchronization( it's can't sychronise names when you want to transfer money ). And Authentication process. It's fustrating . It's a mobile app. Allow me to transfer at least 200k without stress which is not even possible from the app. Customer referred to another app or visit the branch. The branch even looks as if it is abadon. Please is actually nysc fault tho. I tot I could continue with it but haaaaa",1
+2022,"When I first downloaded this app, everything went well and I registered with no problem. But now I've been trying to login and it's been writing wrong password, what should I do",1
+2022,This app is useless Nothing is working,1
+2022,It's really not my thing to do this but this is the worst bank ever,1
+2022,This app is terrible you cant even open an account online🤦🤦.,1
+2022,I was logged out from my mobile application. I cannot log in and I'm expecting money in that account... what kind of play is this😡,1
+2022,Good,5
+2022,"I was supposed to be sent an OTP but I haven't gotten any email or message up until now. The app detected I had changed my device, it asked me to click 'OK' to continue and when I did, it just closed. It has happened several times, please fix this bug. Thank you.",1
+2022,This app used to be good but lately to login had become an issue.,2
+2022,Ok,5
+2022,I am finding it defficult to login my account,1
+2022,"Cool, more effort",4
+2022,Ok,5
+2022,The App keeps closing by itself even before I log in. Why? But it seems like a good App,2
+2022,Best banking apps that have more options than others,5
+2022,Good Android app,5
+2022,Its helps alot some people don't know.,5
+2022,Very good,5
+2022,Very poor bank with a poor App..,1
+2022,Highly disappointed,1
+2022,Good,5
+2022,Well organized bank.,5
+2022,Nice Thanks,5
+2022,Not really app,2
+2022,"If I could rate this lower than 0 star I will, this app sucks 100%, you need to stop overhyping stuffs going on radio and YouTube to make fake ads and when I downloaded I've trying to open account more than 7times now and it still write bunch of rubbish Talk more when your money is inside the account 🤮",1
+2022,Great,5
+2022,Efficient and reliable,5
+2022,Slow and steady wins the race,5
+2022,"This bank is very poor, every single day it must develop poor network,and one we not be able to receive alert notification when money is sent to the account.it's very bad you guys need to work on your bank and it's features",1
+2022,👌,5
+2022,Very slow,1
+2022,Yyyv BBC yyyt BBC sss as asssn s SSo s,4
+2022,"Immediately I downloaded this app am unable to open an account, can I know what's the problem, eg ( unable to process your request at this time try again later) what's the problem?",1
+2022,Am having a problem by uploading my documents for transaction limit. Anytime i wanted to snap and send d documents my the app will close and have try as much than 10x and it still the same. Please any solution. Thanks in advance,1
+2022,I can't make transfer with my phone,5
+2022,THE MOST FRUSTRATING BANK EVER,1
+2022,"You guysss are the absolute worst,firstly a failed transaction and I've been awaiting a reversal since Saturday. No chatbox to communicate with customer service. Called the hotline, nobody picks while my airtime is burning and stupid songs playing. Nothing works on your app!!!. Cannot click on transaction history to view it, had to go to webpage. Y'all should direct the effort used in putting videos on your app to actually making it work. PLEASE GIVE ME MY MONEY BACKKKKK!!!!!!",1
+2022,This app was extremely good when you are using version 8 and above phones but i dont know why it was not active on version 7 and below phones. Anyway i hope you the best of luck.,5
+2022,Very useless app I've never seen any bank app as useless as this one. You can't transfer more than 1k in a day. I can't recommend this to anyone just use the ussd it's better.,1
+2022,"If i could rate this bank keystone i will give it -0 star.. very poor in everything , staff , system , security, slagging ... This is the most worst bank . Full of regrets having this account",1
+2022,Good 👍😊,4
+2022,This app is so good,5
+2022,The app is good. But its has major problem in transection u cannt transfer morethan 20k per day there is need to provide a place in the app where a person can increase the limit as he wishes thanks,3
+2022,For my sevn in acc,5
+2022,"Please can I get visa card,I j have master card",5
+2022,Not good,1
+2022,Nonsense app,1
+2022,App keeps shutting down every time I try to open it. Unable to register or even log in.,1
+2022,"This app had been great before this recent upgrades. Since then it had been glitches all over. The transaction history is too short, neccesary information might have rolled before one can check",3
+2022,"Hello, Very Interesting App But Facing Some Problem While Requesting For Account Statement.",2
+2022,Cool and ok,4
+2022,Joys021,1
+2022,Abuobi,1
+2022,My experience with this app is just excellent. Thank u keystone Bank...,5
+2022,App keeps closing down whenever I input username for forgotten password,1
+2022,Big good,5
+2022,I love keystone bank and I don't have any problem with keystone everything is going fantastic and amazing expecially alert I received alert is a short time for credit alert or debit alert thank u keystone bank continue to make us proud,5
+2022,Mine is working very well oh.. Cause i created my account first before opening the app... I think that's a smart way of banking either,5
+2022,"This bank is small in size, compared to the big bank in Nigeria...... However I am yet to open an account with the bank, I Know is an awesome bank and the app would be nice How ever the app is showing temporarily down for some days now please rectify!",5
+2022,"Have been trying for more then one hour to download this app,yet to no avail Please what's wrong with it,it not about network or data, because i have enough of data,so what's wrong with the app?why is it not downloading?.",1
+2022,Wonderful app,5
+2022,"I was using the application before, it was ok, but now I cannot log into my account, The app is unable to retrieve my account details. I updated it and still having the same problem.",3
+2022,Nice app,1
+2022,Keystones bank your doing great. But i tried to upgrade my mobile apps transactions limit and i uploaded my document and limit didn't increase why.,4
+2022,Good,4
+2022,My keystone mobile rate and app what's ok,5
+2022,So why do u show account balance on the app to the whole world once u open it Can't even use it in public 😂😂🤝😂,3
+2022,Keystone should do something about this HTTP 500 error on time cos i dont undastd this anymore...i called the consumer care and they said they are working on it since 11/6/2022.yet am still unable to send money through the app.abeg i need money ooo.,1
+2022,I can't use my app! It used to be seemless. App keeps saying to sign an indemnity form. I have transactions to make.,1
+2022,"The biometric unlock not working, you can't access your previous transaction to check the detail and send transaction receipt. You can't view more than three transaction on the transaction history.",1
+2022,The new update is wack. Asking for Tpin indemnity. I don't understand. I can't transfer out of my account,1
+2022,"I'm having a problem transferring to other Bank. Please, you guys should upgrade or sort this out. It's giving me a HTTP 500 error code.",1
+2022,Amazon,5
+2022,Like,5
+2022,"Ever since i upgraded , i have not been able to do any transaction, and its annoying, after clicking on accept , thats the end, it does not go beyound that.",1
+2022,"Did a transfer since last Month and keystone bank can't provide me a section ID of the transaction,of course they said it was a successful transaction, oya give me section ID na no way, called with my airtime several times they said the app to check is down 😢😢Chai wuna pass this level na.",1
+2022,Effective and efficient mobile app,5
+2022,application for a mobile transfer .,1
+2022,The best,5
+2022,Great app,4
+2022,Omg why not accepting my username i even try alot of name already in used eveb the name of Jesus Really am tired of this app,1
+2022,Very Superb,5
+2022,"Wow this app is wonderful, it helps me buy airtime, transfer airtime to others, see my balance and statement etc!",5
+2022,Maybe 😏 satisfactory,3
+2022,I love this key mobile because you help me not to go to bank the transfer is very easy I love it,5
+2022,Works very fine for me,5
+2022,I like it,5
+2022,"I just downloaded the app, but it crashes whenever I put my username to reset my password.",1
+2022,Excellent,5
+2022,I love the app and it's makes a fast and secure transaction and please still need more protecion on this app to avoid stelling my money by scammers Thanks.,5
+2022,Very useless thing The app is so dump Immediately you want to log in your network won't work any longer. The reason I even put this one star is because it's the list I wish there was something lower than that .,1
+2022,A great app. Very promising.,3
+2022,Good app,4
+2022,This app is fantastic,5
+2022,"Since i updated the app just couldnt work, does not allow login, app keeps closing or stop working, it is horrible and frustrating.",2
+2022,It's okay 👍,3
+2022,Unable to login Even tried the forgot password but still not working,1
+2022,"I can't make any transactions above one thousand naira daily, it's very annoying and frustrating",1
+2022,This app is very nice I can transfer from my account to others but the problem is I can't log into my? Enaira account I need you people to walk on it,5
+2022,Nice,3
+2022,"Easy to use,i just updated it now and less than a minute login was successful knowing the information required👍💯💯. Very fast and easy to use.",5
+2022,Nice app,5
+2022,"The app is good, but I couldn't reset my password because I lost my phone And I forgot the password, no place to reset password am tired you people should work on it",3
+2022,Good,1
+2022,Verry nice and easy!!,5
+2022,Good at the moment.,5
+2022,I love this app,5
+2022,Your App is not working well,1
+2022,Not difficult to download. Easy to use,3
+2022,Nice,5
+2022,This is a very poor app please Couldn't login my account Referral is not optional in the registration Please work on your bank your services are too slow and poor Even transfer is a problem,1
+2022,Great,5
+2022,"20,000 was removed from my account can i know why???",1
+2022,Good,5
+2022,"Apart from some glitches here and there , its easy to use. I like that I get notified of multiple transactions after my first attempt, double security for the movement of my money👍.",4
+2022,Efficient n sufficient in service,5
+2022,"This is the most terrible bank I have ever used, very frustrating. The customer care line will make you go through hell before you get help .I don't know if they ignore phone and allow them ring for eternity. Very horrible experience.",1
+2022,It's okay,5
+2022,"I was promised that the 1500 I sent to someone 2 months ago will be sent back to me but it hasn't up till now. Also I get outrageous debits and stamp duty charges. why? why? Twice in a week I get charged for stamp duty fee of 50N, then you charge me 4N for credit alert...haba.. I want to disable SMS alerts please.",3
+2022,How does it work please,5
+2022,This is a worst app I have seen all my life why will a mobile banking app only allow 1000 naira transfer per day 😡😡🙄😠😤 and other rubbish I am yet to see in this app,1
+2022,Why my profile is disabled? I can't log in,1
+2022,Wonderful,5
+2022,This app has know problem,3
+2022,"Frustrating First it took me 3days before I could register. After registering, I log in and I can't continue beyond the first screen. I can't see my dashboard. I can't know what I have in my account. I can't transact. I have uninstalled and installed more than 10times. Now it crashes. I'm on my 11th install. This is really frustrating. That's the modest word I can find for my experience",1
+2022,"The app is troublesome, up till now I could not check my statement through the app, even after my complain i was asked to submit my email and other things, after dropping those details i can't still check my statement with the app . Pls do something to fix it.",1
+2022,Very nice app,5
+2022,The worse,1
+2022,"I have not been able to login via the Mobile app for the past 5 days, keep saying service unavailable. What's going on please?",2
+2022,Is the best,5
+2022,Hello pls I forgot my username,1
+2022,"The app is messing up on android, for about 1 year now, the closes on its anytime I try to login. I have changed lots of devices. But I still experience the same shift every time I try to use the app. It closes at the login page or immediately after logging in.",2
+2022,"I've tried registering my account to the app in order to activate it, but the OTP they are meant to send to me never arrives,, it's frustrating",1
+2022,Great App,5
+2022,I can't transfer money from my account nor buy airtime and my mobile app is not working why,1
+2022,Exquisite,5
+2022,My app keeps shutting down.,2
+2022,I just want to try,5
+2022,"Probably the worst bank app ever. Horrible UI/UX, transferring is unnecessarily difficult and complicated",1
+2022,"Just download the app now fill in my detail but can login in with my password, please solution",1
+2022,What's is wrong with keystone bank today because they sent me money up till now I have received the money am closing my bank tomorrow they have started stealing someone's Money I will post that you people are fake I will go and open zenith Bank tomorrow because I don't like keystone bank at all what if I want to use the money to save someone's life that's how the person would have been dead by now because of this useless bank,1
+2022,Helpful app,5
+2022,"D app ain't nice , srsly",1
+2022,"I don't know what to do now,they told me to delete and down load another one I did but still yet it never work, I have gotten my password and username.",5
+2022,Great app,5
+2022,Incredible,5
+2022,This latest update on the mobile app is just useless Can't do anything with this stupid app You guy better Change this or I have to relocate to another app,1
+2022,hello av been trying to login my account since yesterday,1
+2022,Nice,2
+2022,Pls my app is asking me for token or debit card information and normally this things i don't use it before so why the sudden request.,1
+2022,I have been trying to increase my daily transfer limit but is not just working.,3
+2022,Very Good,5
+2022,great,5
+2022,Nice app,5
+2022,"If I could give -0 star I will.... This new update is just trash 🗑️🗑️🗑️🗑️🗑️ I have been unable to send out money since morning bc of the token pin.... Token time limit is just 35secs, before I could copy it and paste on my mobile app and wait for it to load 35sec don finish.....Omo u guys should just remove this thing abeg",1
+2022,Could not get the new app I can't pone my account,5
+2022,"Nqqvq g. Crgn na, b a, O🍌",5
+2022,My best bank 🏦,5
+2022,Superb,5
+2022,"It's so sad that I have money in my account and I want to make use of my money I can't reach it. The app open and I can't access the main account to do the transfer I need to do, so bad and feeling so sad @ this moment.",1
+2022,"Ve been trying to log into my account since morning but to no avail, whenever I put in my password on the app it will open the next stage, when I clicked on continue button it will not respond. What's going on? Pls kindly do the needful",4
+2022,Why can't I login my mobile app I can't understand this app anymore,1
+2022,"I am finding it difficult to transfer money since I updated to the new version, saying something went wrong that I can't transfer money for the moment, very disappointing",1
+2022,"Whenever you want to make Dispute Management it says ""Error"" the bank app build is not well Satisfying.",2
+2022,"You guys are one of the worse. After opening an account, you asked me to login using my account number as username and you provided a password for me. But whenever I try logging in, it's always saying incorrect username/password. Frustrating",1
+2022,"Difficult to use, keeps hanging and refusing to open",1
+2022,I opened my mobile banking just yesterday and everytime I logged in to check my balance it keeps dropping.from 4 thousand naira it became 3800 now 3700 and keeps dropping. You guys should please check .,2
+2022,I don't no why I can't login in the app once I open it and try to put my password the app will close on it own 😒😒,1
+2022,I will be there for sure but to be honest with meeting up,5
+2022,Network issues but is okay,2
+2022,Nice,5
+2022,"Please I can't remember my username and password, how do I reset to get them?",1
+2022,"How I wish I can give you guys zero star, what a useless app, even the bank is rubbish, how can I call the customer service line🙄 all for you guys to waste my airtime on your stupid advertisement😒 I was calling to ask how I can reset my password on the stupid app because it has refused to load the password reset page, very poor customer service",1
+2022,"I can't be able to increase my transaction limit, please work this",1
+2022,Nice app,5
+2022,Why does this my app refuse to open before everything is going smoothly they show me my keymobile keeps stopping why does this happen to me.,1
+2022,There no zero star cus that what you would have got....,1
+2022,Awesome,3
+2022,abin yaye sosai👍,5
+2022,I won't give 5 stars because I can't view my transactions history narrations and when I request for Statement of Acct it doesn't deliver,3
+2022,"For the past one week now, I've been seeing a pop up message stating that from 4/April/2022 if you want to transfer you will need to input the last four digits of your debit card, for Christ sake is that an improvement? Your trying to make people misplace their cards or get robbed Okay what if someone want to make and emergency transaction and doesn't have his/her card within? I don't think that option is necessary If you guys needed to add additional security it should be 2FA authentication",2
+2022,I didn't see any upgrade here because there's nothing new in it fixed deposit and loans is not working at all. I dont no why you people include loans in this app while you know that you don't have the capacity to entertain us in this regard,2
+2022,Why does this app not bring out statement of account? Its frustrating.,1
+2022,People that can use this bank are trying because this bank is not a good bank,1
+2022,"I changed my phone but I forgot to login my bank app on my new phone I tried to login to my new phone but to no avail,now I can't use my mobile app",2
+2022,I change my phone and i want to reopen it...But i forgot my password... So i want ti open another one Pls give me a feedback pls,2
+2022,Nice app tho,4
+2022,But i cant change my transaction limits..i can only send 1000 alone am feed up please hlep out,5
+2022,"Good and amazing, e de sweet me joor, e too good.",5
+2022,Exceptional,1
+2022,App wont even open after download...just rename it keyProblems,1
+2022,Worst bank one can bank with.. impossible to get your account officer and the bank won't even respond to mails and calls. Avoid Keystone like a plague.,1
+2022,App improved... It's better now.,5
+2022,"At the first time that I start using With this bank l'm very happy for it And wish to continue happy all the time🕺🕺🏼🕺🏼🕺💷💴💴 nice bank,good jobbers,and good managers.",5
+2022,It's a good App in fact I love using it for transaction,5
+2022,"Please I'm having issue with this app, trying to login and it couldn't recognize my info.. what could be the problem 😔",1
+2022,Easy to use,5
+2022,Why is my profile not working?,2
+2022,"You guys need to send my money back,and your customer representative are fair.",1
+2022,Nice nd fast,4
+2022,This app is trash i can't even make a transfer with it despite updating it,1
+2022,Awesome,5
+2022,It is frustrating to download your app and register. This is rubbish.,1
+2022,"It's very difficult to download this app, this is 3days now i could not download. Please what is the problem",1
+2022,"Not able to carry out any transaction, it really frustrating what is happening",1
+2022,Pls can i enrolled my b.v.n through this app,1
+2022,Good,5
+2022,Good App,5
+2022,"The previous version of this app is much better, in this new update, there's no biometric feature for transaction confirmation. Fix it pls",2
+2022,I love it,1
+2022,Could not Download the keymobile.,1
+2022,Is being very helpful to me that's why I give a star 🌟 to this app,5
+2022,Ok,4
+2022,"The app is better now, only it takes time to boot when you are doing transaction",4
+2022,There should be an easy way to access loan through the app just like other bank app,3
+2022,This app do not allow me use finger prints to authenticate my transactions on my infinix zero x. i keep gettting an error message telling to activate it on the self service menu. i have tried many times without success. inshort there is no option for finger print activation on the self service menu.,2
+2022,It's not working right. I just updated it and still not able to achieve the task I have been trying to do for more months now.,2
+2022,Still manageable,4
+2022,Excellent,5
+2022,Excellent,5
+2022,Beautiful,5
+2022,Very good,5
+2022,Them dey try,5
+2022,Since last year my app is not working and i log my complain several times,5
+2022,Easy and effective application.,5
+2022,Excellent app,5
+2022,I just love this app,5
+2022,Excellent,5
+2022,This app. is so effective and efficient,5
+2022,"Please am trying to transfer money but after entering my transfer pin, is telling me reload. Am tired oo",1
+2022,Can not transfer money since 5am. Only receiving 'reload' all the time. It is very frustrating.,1
+2022,Nice app,5
+2022,Almost every week I get a message that keystone app is doing maintenance on the app it is so frustrating. After the maintenance the app becomes slow and it tells me my transaction is pending but I get debited.,2
+2022,Very useless app.,1
+2022,"After updating my app am unable to carry out anything transaction again, it will say reload.. very annoying and frustrating... you guy's should better fine a solution to the problem ooh, I go vex go close my account with Una ooo",1
+2022,Why is this update showing reload when at the point of authorizing a transaction?,2
+2022,"This kind yeye app, Keystone make una work this app now, it doesn't function.",1
+2022,Original App for only users Keystone bank,5
+2022,I like this bank because they have take care of any costumers,5
+2022,Great,5
+2022,Poor services and mobile app interface is soooooooo hard to operate.,1
+2022,Please what is going on with this app please since I installed it yesterday am not able to login it keeps stopping .what a frustrating issues,1
+2022,What a usless app,1
+2022,Daily downyown serbice. Not ecouraging at all,5
+2022,My best app,5
+2022,Cool,5
+2022,I have been trying to download for days but it's not downloading. I have enough data still yet its not coming forth,1
+2022,"This app is very slow , alot of charges on one transaction,. Very useless app I could have rated tge app zero",1
+2022,Excellent,5
+2022,Nice app,5
+2022,Ff,3
+2022,Well done keystone Bank thanks 👋 you,5
+2022,The app keeps crashing 🤷🏽‍♂🤷🏽‍♂,3
+2022,Why is enaira not working,4
+2022,I want to use the App for simple transactions,5
+2022,Terrible experiences using the bank app and ussd. Bank app is even a little bit manageable but ussd service is worse. Weekends are nothing to write home about.,1
+2022,Excellent,5
+2022,I can't create an account,1
+2022,Keystone bank thanks I love the way you people are working in fact I'm a member 👍👍👍👍👍,5
+2022,Thanks for your help,5
+2022,Is giving me double problem to download is add.,1
+2022,Very good app,5
+2022,I give on Star because I thy to open it try told number invalide and I'm putting the correct,1
+2022,Good app but hard to reset my pin,3
+2022,Very good indeed There is no problems with it,3
+2022,"App is okay. But please fix the ""send to multiple beneficiary"" tab. I am unable to click ""see more"" button to select other banks.",4
+2022,What a wonderful online banking app.... honestly I'm really enjoying it kudos 💯,5
+2022,Very nice 👍👍👍,4
+2022,"Finding difficult opening an account with website and dial code then I was asked to download the app, but I couldn't do it with the app either, I wasted the whole hours of my day trying to do it but to no avail so am giving up the app and account opening with this bank, yet to open an account but it's already a nightmare to me.",1
+2022,Is cool,5
+2022,"Disappointed in this app, it doesn't show statement of account, very slow in loading (login) and can't update the transfer received from clients at night. Clients made transactions and there was nothing on the app to check where the tranfer was coming from. It will be cool if the app is updated to work at night and load faster for business purposes",1
+2022,I lost my login details and I tried resetting them but I couldn't and never got any assistance. It's so frustrating. Please try to fix this issue. I think your keymobile is so heavy. Try making it light weight. Thanks,1
+2022,It's wonderful,1
+2022,"This App is crashing, why?",2
+2022,Scamming app.... Why would you keep debiting me each time I logged in to the app... Is that your new way of raiding people's money? I'm so disappointed at this app and the entire keystone Bank for the mismanagement of fund.,1
+2022,"Very hard to login especially if u forgot your username, why not make logins with acct. Number or Bvn?",1
+2022,Awesome,5
+2022,Keystone Bank's USSD is not functioning,2
+2022,Ok,5
+2022,Convince and reliable 😎,5
+2022,"This app is frustrating why won't I increase me single transaction limit it's only 3,000 that I can transfer at once what kind of rubish app is this tho I'm now using access long ago I can't be making such transaction with my app and be happy",1
+2022,I lost my phone and I have got it back but how can I get access to my ussd transactions back please,5
+2022,How can I remove the profit picture in my mobile app,1
+2022,"Excellent,Good,Nice app",5
+2022,So useless,1
+2022,Thanks for your contributions to solve our problems...,5
+2022,I am having a login issue about username and password please can you resolved it for me so l can login and start using the app please,1
+2022,"If I could I will give negative star. This app is nonsense. After logging in, one cannot go beyond the landing page. And the app keeps failing when you try to reopen it.",1
+2022,Good,5
+2022,Good one tnx,5
+2022,"It started well but now sometimes transaction wouldn't go through and it would take days to reverse, and sometimes I find it difficult to login",2
+2022,Why is enaira not funding,4
+2022,Good app,5
+2022,It refuses to be downloaded,1
+2022,"I am not finding any funny. This App is horrible, so boring. I can't recommend it to anyone else.",1
+2022,Most times no network. I can't track my recieved transaction only the ones I sent out. I can't recieve emails unless login email. No statements to show when I need it. Pls these mentioned are all very important. Imagine a business person getting stocked out of the blues just because network goes out un-informed? Really frustrating,3
+2022,No online option in opening account Is not working well,1
+2022,I like the app because it's makes everything easier for me 😊,4
+2022,Okay,5
+2022,"I recently opened a bank account and downloaded the bank app and I can't even login to do anything because, it keeps on telling me ""invalid USERNAME AND PASSWORD"". I am beginning to regret my decision of ever considering to open a keystone bank account",1
+2022,Convenience,3
+2022,Awesome,5
+2022,"This app isn't working well via my Nokia G20 android phone, once I open the app & want to sign in the app will go off and display error message KEYMOBILE HAS STOPPED, please can this problem be fixed??. Thanks Engr Roland",1
+2022,I swear I hate this keystone bank. Na when person need urgent use of her money their service will be down. Must it always be you people??. Everytime your service is always faulty. What the hell. I am leaving this bank with immediate effect. So useless. M so pissed God,1
+2022,I love this app ❤️ I have never have issues with the app,5
+2022,Ibrahim abubakar,4
+2022,Fantastic,5
+2022,"I hate this app, I just downloaded this app now to register so I can be using it for transaction but it keeps telling me to add referral code, what referral code please? because I just downloaded the app now. Note: I've but all necessary account information but the referral code didn't allow me to complete my registration.",5
+2022,I just had to give 1 star because I want to comment you guys have the worst customer service ever lost my phone and got new one now to activate the app on the new phone was hell and contact you guy on mail cos I'm a soldier in front line no call network you can't seem to solve my issue for the past 4 months while my family needs money at home,1
+2022,I want to migrate my acct to students acct please help me with it,1
+2022,"To update my app for two days it refuse, what is the problem?",3
+2022,"I've been trying to log in to transfer on my mobile app all too no avail,wetin dey happen, network soft, everything pure but even to type my username it will do yawa eh,my app is still not working I just deleted the app n reinstalled but if it opens it stays on the continue page without moving n now it's not even possible to log in kilode",1
+2022,Excellent,5
+2022,Mumu application,1
+2022,Keeps crashing at start up.. Pls fix this,1
+2022,"Oh! Keystone Bank upgrade now... we can't get details of our transactions history. We can't get account statement, what can we get from you? Look at other successful bank app or carry out customers survey of your app so that you can get direct feedback from users. Who ask you for eNaira? Nobody send eNaira.. give customers what they want and not just what you want.",1
+2022,It's fast and smooth,5
+2022,Perfect,5
+2022,This app has been giving me problem in logging in.,1
+2022,"The app was good at my first start the background and ease of transaction but now is frustrating all the time, app always keep telling me my profile is disabled after just 2 days of not logging in, I will have to reset my pin to try and logging again, am compelled to spend lot of time to reset pin and make transaction something I could have done for few minutes. Please fix issues of profile disabling all the time thank you",2
+2022,Good,5
+2022,Excellent,5
+2022,I can't get any access to my account anymore someone login it and I go to the bank the bank close it now I was trying to login but showing must login and I don't know the password the person use I have put my bvn didn't send me token code I tried account number and debit card didn't work this Bank is giving me headick,1
+2022,I'm,5
+2022,Good,5
+2022,Good bank,5
+2022,Transaction limit issue 😪 😑,2
+2022,Very good,5
+2022,The app has been giving me problems in logging in. I have not been able to use the app for the past 4 to 5 months.,1
+2022,"Worst app ever and very frustrating. Engage a guru to develop top-notch bank mobile app, or copy from other top bank apps. ZERO STAR.",1
+2022,powerful app easy to work much grateful,1
+2022,Useless app ever I hate this app,1
+2022,Nice,5
+2022,Why can't one check his bank statement of just a couple days ago. I hope you'll fix this.,2
+2022,"Very worst banking app have ever seen, the system is requesting for referral code when registering this is unfair ooooo",1
+2022,I'm very sure that anytime you transact with experience of success,5
+2022,Review,5
+2022,"Am not giving u guy any Star... Because this Keystone bank is very useless... If u receive any Credit or Debit message.. 8naira will be deducted from ur account.. I might stop using this bank... Network is another problem 🤦‍♂️ U guys don't always have network .. A big problem 🤦‍♂️ The deduction of money during any withdrawal, Receiving any Debit or Credit message is my main Problem Pls resolve this",1
+2022,why the hell will one thousand naira be the default daily limit and I'm trying to increase it but it's not working,1
+2021,Select Beneficiary Account isnt showing anything and cannot accept paste,2
+2021,I love the app ✓,5
+2021,Simply the best,5
+2021,Good bank for now Sha,5
+2021,How will i used keymobile app,5
+2021,Very good,5
+2021,Having login issues after in registered initially.... Now can't even access it Cox's I've forgotten my username and password,1
+2021,Exceptional financial services. Keep it up,5
+2021,I couldn't log into mobile App,2
+2021,Good,5
+2021,Without mixing words I am proud to say that this is the BEST in the industry,5
+2021,I have been with Keystone Bank for 17 years still counting.... It's an amazing experience.,5
+2021,Such a cool and nice app but something is wrong,5
+2021,"Great app ,easy to use..no stress,thank you Keystone",4
+2021,Some Much problems,5
+2021,"I haven't been able to log into my account using this app for almost 6months now have tried evething possible, no way out uptill this moment. This problems has been increased as I don't even recieve alerts again am just sick and tired something needs to be done to this app.",1
+2021,Wonderful,5
+2021,Keystore bank is very okay and easy to use. I'm really pleased with their service.,4
+2021,This is the message i got. Customer profile created but account creation fail please retry by passing the customer id,1
+2021,"Since the app was updated, we cannot buy MTN data on it again, error processing request is the response gotten while trying to buy data.",3
+2021,"this is the worst mobile banking app ever,I can't seem to account my account keeps bouncing back to think I open a business account is so frustrating, it's a very poor service I always have to visit the bank to do any little transactions ,complained for over 3month nd nothing is done.",1
+2021,Is commendable.,3
+2021,Good,5
+2021,Reliable,5
+2021,Cash reliable and convenient for bank.,4
+2021,Am very happy to see myself using keymobile,5
+2021,"App only superb for transfers. Try and request for a week's statement of account and be prepared to get statements for almost the whole year. A bank that only reckons with customers with fat salaries that they only choose to offer them credit facilities but ignore those with ""low"" salaries. That one na bank??? SMH",3
+2021,The app is good but account balance is not accurate. Take note.,3
+2021,"Good afternoon,pls I want to download the mobile app it's not going,even ussd is not going, kindly resolve it thank you",1
+2021,Limit too poor,5
+2021,Wow and nice,5
+2021,"The problem i have this app is that once u forget any pin u have to start over again,i have uninstalled the other keymobil because i forgot my transaction pin,so sad 😣😣😣",2
+2021,Good morning when I install the app on my phone the the bank deduct money from my account I thought it is zero banking,1
+2021,I hate this app can't get into my account,1
+2021,"This app doesn't open at all. When you want to login, it closes. Why????",1
+2021,Haven't been able to use it for anything in the last 72hours after it was set up. It practically messed up my time sensitive transactions I needed to make,2
+2021,I don't know what is happening here i can signed into my key mobile app and can't even reset my pin. Please your urgent assistance is highly needed.,1
+2021,The most wonderful app in our country Nigeria kudos,5
+2021,Am enjoying the new app and it's really amazing and very fast.it works well but I don't like the *** on my balance whenever I of show account balance it's should just be 000 not **** if you can do this I will really appreciate,4
+2021,Good and reliable,5
+2021,I'm unable to download d app for some days now,1
+2021,"Your updates are not updated, new bouquets from cable TV are not included,biko change your app developer, app contents look archaic.",1
+2021,i happy to be part of keystone customer,5
+2021,very ok,5
+2021,Good but sometimes out of service. Becomes difficult to use. Needs improvement for more enjoyable experience.,3
+2021,The worst mobile app i have ever seen i am unable to send the Money anytime i want send money the app says the account i want send the money is dormant while the account is active and I can't recharge my phone or others phone i feel very disappointed 😞 with this app,1
+2021,Good,4
+2021,Nice to use,5
+2021,"I have been calling the customer care service since yesterday till now my calls haven't been attend to, also I'm unable to send More than 1000 naira with my keystone Mobile app, and at the same time the USSD transfer is not working/functioning, I'm highly disappointed with keystone online services, I have used Fidelity and zenith Bank for a long time now and haven't experienced this kind of difficulty.",1
+2021,Nice,5
+2021,Good,5
+2021,A good app fot bankig,5
+2021,Extremely bad. Common transfer no fit go. This bank is a store house not worthy of been called a Bank,1
+2021,"Not good ,i forget my login details since then i have not be able to reset it",1
+2021,"Like it but even with al""the Provide information I can't log in.",2
+2021,"My problem is i have been try to increase my transaction limit 1000 to 20, 000 daily But error always occour",5
+2021,"Not reliable at all. If you buy airtime your money will be deducted but not credited. Transferring money is a huge task if you try 10 times it will not be successful it will keep on saying that your transaction has exceeded daily limit when you have not transact kobo on that day. In com conclusion, this app is not recommended for businessmen period.",1
+2021,The App is doing very well.tnx a great app. I want to add the amount i wanted to transfer but is not working,5
+2021,Very nice,5
+2021,Keystone Bank Forever,5
+2021,👍 good loo,5
+2021,"Amazing.""""""",5
+2021,"I hate keystone customer service in time's of helping to solve issues I have visited their bank for them to increase my app limit the couldn't do it I call customer service center the are taking their time to pick, more than 20 minutes the can't answer they wasted my time and my airtime Am highly dissatisfied in this bank, Am regretting to operate in this bank",1
+2021,Just do ur best,4
+2021,Easy to navigate,5
+2021,Good in srevice,4
+2021,This app is good but I forget my password and I want to reset please help me out thanks,3
+2021,Good for all types of transactions,5
+2021,"I'm tired of this bank, their system is always down. There is always one issue or the other",1
+2021,"Slow login time ,it takes approximately 2 min to login even on good 4g newtwork",1
+2021,It won't let me login why,1
+2021,"Cool app, got an issue logging in and it was resolved. I am not giving you the full star because i saw a feature to cash out western union fund, but it has not been activated yet, till it is, i will leave my star hanging. I like the fact that the app is filled with self service feature, keystone has limited physical branch, so it is cool to see that they are switching to digital, kudos to whoever is behind this idea.",3
+2021,This is bad application i can't log in my account,1
+2021,Great app,5
+2021,Good 👍,5
+2021,Please I have been trying to use the app to generate my statement of account for a while now but several requests has been sent and till present no respons,4
+2021,Good but need to upgrade,3
+2021,No issues experienced since I started using the app,5
+2021,"I find it very difficult to increase my Transaction Limit, infact always showing invalid .",3
+2021,Am tired of this app very frustrating I can't access my account,1
+2021,This app is just a waste of time just don't have time to waste talking about My experience......,1
+2021,"I can't be able to login, when trying to login, it's always showing invalid username and password.",1
+2021,"This bank is very bad , when someone bank money with them and the person started having transaction problem and that person went to the bank and report his or her problem to the bank,they will get him or her arrested at that moment and start asking the person how did him get so much money, where did she works,,, obligation,,,,,😱😓😭😭",1
+2021,"Please, how do I increase my daily transfer limit? I've tried resetting it on the app to no avail I've called the number displayed and it's not going through!!! What is this??!!",1
+2021,"The most frustrating app so far, Unprofessional contact centre staffs...When you log on complaints and fulfill all the security questions they will tell you one of their colleagues will get back to you. After many hours they will email you saying all their efforts to call you on your registered number prove abortive which they never called. I dont know whether this happens to oversea customers only?Both Manager of the branch and staffs are unprofessional staffs. No positive response till now.",1
+2021,"Hi , bought airtime 2000 from my account yesterday ,I was debited but didn't get any airtime , I sent a mail to lodge a complain today, now this evening again I bought another 1000 airtime was debited again without d airtime",1
+2021,Good app,5
+2021,"Please keystone bank if i need a business loan I'm, going to apply and the procedure. Thanks",5
+2021,Very simple,5
+2021,"Pls why i can't transfer money to other, they always shows me the pin is incorrect and is the pin am using",3
+2021,Great and nice,5
+2021,App always shuts down upon opening,1
+2021,🇪🇪🇨🇬🇨🇿,4
+2021,"My problem with keystone app if you forget password it take eternity to get a reset for everything you need to enter the banking hall even there they will tell that we write them and we are waiting for response, why can you people do as other banks do to use your token or card. I am just fed up with this app.",1
+2021,"What a terrible App Bank , 2 times now have had issue logging , u can't even reset it even though there is reset option it never works, how many times do i have to go to the bank to reset this, over and over again ? This is the worst bank App in Nigeria have ever used",1
+2021,👍,5
+2021,How to know my bvn,1
+2021,"This bank has developed, the new app is so robust, am really enjoying it.",5
+2021,Is working well,4
+2021,"Useless APP, customer support useless, everything useless, reporting Keystone bank Airport road Benin to CBN now. Just had to make bad review here first. One useless girl Choice at Airport road benin, I also need to report her number in different way, she need to be ban on WhatsApp",1
+2021,Its load for about 10 minutes before its open i cant understand this keystone mobile app anymore🥲🥲🥲,1
+2021,Great app Keystone Youve made somthing good,5
+2021,Love it,5
+2021,Very frustrated with your app.Am told to reset pin but can't find the button for that.You might need to do an update to fix that,3
+2021,"Hello, please has eNaira been adapted to your mobile App? At the moment, I don't have option to transfer from my Keystone to my eNaira wallet. I already set up my eNaira Speed wallet and tie my Keystone account to it. Kindly let me know why I do not have option to transfer from my Keystone mobile app to my eNaira wallet. Thank you.",3
+2021,Actually i love keystone bank but sometimes when i debited i would not see alart anymore. And sometimes speechless i do fight with POS agent because i thought my money is with them,5
+2021,Please before I come in to your office return all my money that you debited me,1
+2021,Perfect,5
+2021,Good app,5
+2021,My bank,5
+2021,"I wonder why all the negative reviews, is it that I'm the only one enjoying the services of this Bank? Comparing key mobile to other banking apps I will say it's one of the best, and the customer service experience is superb. Keep up the good work and always try to improve. Incase you will be in need of someone exploring an update before it's officially released I will be here to assist.",4
+2021,Awsesome,5
+2021,An excellent app,5
+2021,Very useless bank I'm not able to make withdrawals I don't know why,1
+2021,Ok,5
+2021,"The app is not just up to standards. It's missing important stuffs. Someone cannot see the session ID of a transaction. When ever I try to send money through the app, it doesn't go, I try to complain via the app, still it doesn't work. For a banking app, it has to be updated. Pls try to add session ID after transaction. I complained about a failed transaction and session ID is needed to verify the issue. I just lost my money jst like that. Pls do something.",1
+2021,"Good job keystone bank, protect your customers and your employees and help fight the SCAMMERS!",5
+2021,Thanks for your lovely kindness of this app,5
+2021,Mukhtar abubakar,1
+2021,Since after i changed my phone this app have refused to work,1
+2021,"This app should just go down, let's know we all have to go to the banks to transect. Your staffs will struggle to get customers to your bank only for this app to make them change to other banks cos the app is not good for business, always failing. Nonsense",1
+2021,Easy to use and user friendly,5
+2021,Fast and easy,5
+2021,I need to open your account,5
+2021,Excellent app,5
+2021,The bank is attractive but the service is disheartening.,5
+2021,App keep crashing. Sometimes gets login up to the referal page and wouldn't go further beyond there.,1
+2021,Good,5
+2021,It's cool,5
+2021,Excellent,5
+2021,I have been noticing any time I buy aritime through the mobile app it always show me transaction failed and they will debit me .so please you guys should fix things up.,1
+2021,"I just install this app registered and send funds from it and the transaction was sucessfully but the problem here is that my balance is showing different from what im seing in my sms... Im supposed to be having #19,295.98 but in the app I am seing only #18,795.98 thats to say #500 is missing pls i need to know why and i need my money back",1
+2021,"We can not be having this kind of application and bank that is very poor and still be complaining about Bad government. This Keystone Bank suppose to be closed down forever. Nothing is working; you got debited when you needed the money, you recharge and it doesn't go, you try to open the application and is tell you rubish. I wish this should get to the appropriate people that will take action.",1
+2021,Is it necessary to use my card before I use the app?,2
+2021,The app is not opening 😔,1
+2021,"Keystone bank is not a bank that someone should bank with,I'm going to close my account. I'll stop banking with keystone.",1
+2021,"Keystone bank ,always going backwards Network issues here and there, can't trust you in a very critical emergency situation so what exactly you serves me with? Been stranded for transactions since almost last 48hrs and all I keep getting is service temporarily unavailable! Poor service you guys have no doubt about that, even you yourselves know that!",1
+2021,This will be my last complain. I'll move all my money to GTB instantly. How will I be loading just 1500 card and will get debited even when the app declined it. Yet I'll have to wait over 42hrs after series of complain before I get my 1500 back. Is this a bank. Honestly I'm moving all my funds. Your mobile app isn't user friendly. I get scared sending money to other bank everytime all because of this issues while my other banks app are working perfectly okay,1
+2021,"This Application gave me a big problem, I did not deserve to rate even a single star 😡",1
+2021,Just updated it I hope it works perfectly,5
+2021,"Badly app, I'm not appreciated",1
+2021,Nice banking app,5
+2021,am not able to login my account again instead before I do that the app will stop working I never see this before,1
+2021,"For the past 4 days now I am unable to register for the mobile app, I am still waiting for OTPS code",1
+2021,Superb app,5
+2021,This bank is really giving me hard times,1
+2021,Good,5
+2021,"I regret updating this app, common password reset is giving me hard time, you sent me a one time token, I used it, but it's still telling me invalid token",1
+2021,Terrible app,1
+2021,This app is the best ever An I love keystone bank 💖💖💖 Forever my bank,5
+2021,This app is a disappointment after update I have requested for password reset 3 times still I can't log on the last password and pin worked but I can't view my dashboard,1
+2021,Using this app is really frustrating. You key in the correct details and then an error message pops up to tell you to select a beneficiary. You need to do something about your app.,2
+2021,"Ah This bank app is so useless 🤧🤧 can't even get token, can't use the ussd either keystone bank is no longer good in service i think i will to new bank , imagine am unable to do transactions on their app and ussd as well its bad and horrible!! 🤧🤧",1
+2021,What kind of update is this,1
+2021,Please you guys should work on the transaction update. How will I buy recharge card and got a transaction failure and yet my account is deducted immediately without getting what I paid for. Reversing the fund will still take up to 42 hrs minimum with series of complains. It's getting too much. This doesn't happen in. Access or GTB,1
+2021,"This application sucks,its delay before it opens",1
+2021,If you guys cant fix this then Please no one should apologize to me of any inconvenience from this app or ask for my account number cos its in no way related to this mess of an app... This is the worst app ive seen in a decade. Well shaa na mumu dey use keystone bank. Hope you guys are aware that there are several other banks out there begging for customers.,1
+2021,App does not open. Very poor.,1
+2021,Imagibe i cant send money to wema bank cause i dont see the option of wema bank in bank lisying i have to send to another bank i use before sending to wema very absurd... i use d latest update,1
+2021,Think u,5
+2021,The app was functioning well but unfortunate it given me an issue to have an access on it,5
+2021,When I try to log in the apps goes off,3
+2021,I'm trying to use a new phone and the app is telling me Invalid transaction pin. I'm just tired,1
+2021,"App was working fine and smooth...after the update, now I can't even login.",1
+2021,Not working at all,1
+2021,"This app doesn't even deserve 1 🌟 rating. I am very unhappy with this bank app and it's leading me to closing my company account with KBL. This app crashes at the point of entering log in details. I am a software guy, don't ask me for my account details(I see you are asking people for their account numbers)because it has nothing to do with my account number. Your developers need to fix the bug.",1
+2021,R r rrr rd d and rr you reallyt you,2
+2021,This app is the worsted app ever before I have been trying to login with my user name and password but it keeps saying invalid username or password,1
+2021,Awesome,5
+2021,I try resting my password but it won't reset up till now,1
+2021,Very Very Very Very Very Very annoying,1
+2021,"First time using the app, after registering, the app keeps shutting down, once I open the app and log in, the app will automatically shut down...",2
+2021,The App is very slow and i forgot my password am trying to recover it showing me try again..,1
+2021,"This is to annoying, I found this new app very disappointing because for the past last update I can't log in or do transactions, I have my username but no password and even if they send me password it's still required devices change transaction pin what hell is all that for just an app by why the update if that app has lots stress and the funny thing is that they find it very difficult to determinate the error too bad....every time you have exceeded number of time pin disabled...S.o.f.a.",5
+2021,Keystone mobile App... Is so good..nd so easy,5
+2021,Move,3
+2021,This apk a very Good one,5
+2021,Keystone Bank is Best bank in Nigeria,5
+2021,This app crashes after login or prompt. You have failed,1
+2021,The app keeps crashing 🤦🤦 can't even login or make any transaction,1
+2021,I don't understand why these developers can't fix this bug. It honestly beats me. Your app is crashing and it's causing us issues. Please fix the bug.,1
+2021,Wonderful !!!,4
+2021,Good for all transactions,5
+2021,Normal,5
+2021,Very ok,5
+2021,"This app is just annoying now, it keeps crashing",1
+2021,Very good,1
+2021,Keeps crashinh. Can't even log in,1
+2021,Good day I have been trying to login to my app but it keeps showing key mobile stop and closes it's self please assist,4
+2021,Please i dont understand this mobile app i wanted to do some transection i log in the first time it was not succesful bcos network was bad i tried to log in again makes it two times and it was block that i should reset my profile i dont understand every time it makes unconfortable but i like this moble app,4
+2021,Very bad,1
+2021,Una no one tell me wetin do my bank info like all this thing oo,3
+2021,"This is app crashes at every login attempt, I uninstalled and reinstalled but problem persists. It's frustrating!",1
+2021,"For more than one week now, I can't use the app,the ussd,the internet banking..the only thing I can do is to buy airtime...I've called the customer care several times and they told me that it's from my device..how possible is that?.because I have other bank mobile apps that I'm using and I've not experienced any issues like this..this is very annoying!!!,pls try and fix your app.",1
+2021,I can't use my app and can't install new one. The USSD is not working.,1
+2021,It's not displaying as an app on my phone. I have to go to play store anytime I want to use the app. It's showing installed but not displaying on phone's screen.,1
+2021,"Too bad!!!I can't log in, keep saying service unavailable!!!!!",1
+2021,What is Wong with your mobile app since morning I can't even login and do what I wanted to do,1
+2021,Ok,4
+2021,Reliable,4
+2021,It's just ok,3
+2021,Since last three days i have been trying to do mobile transfer but it been telling me unable to retrieve my account,1
+2021,I'm no more impressed since the last update.. This app will crash soon if not fixed. I can't keep uninstalling and reinstalling the app na.. Not cool,1
+2021,"Which one is check your internet connection when it's super good, I dislike such attitude and ignorance you place on issues concerning your customers complaints. I've been trying to login and still yet after updating my App, no success. Please rectify this cause we your customers have some business to transact and stop whining or you will definitely loose me as customer, thank you",1
+2021,Everyone is complaining of the app crashing for over 6 days now. I expected the developers to have rolled out a new update or better still a downgrade from this version. I have cleared cache and data... even deleted app and reinstalled... still same stuff. Its really very sad,1
+2021,"Am regretting using the Bank .... This is not the first time, I will have emergency use and the bank app will spoil everything. I needed to travel since yesterday, but cannot make tranfer from this app until now. If the bank or the app is having issues, are we not allowed to be NOTIFY. This is really bad",1
+2021,"This app was the best mobile banking app I ever used until the last update that the app is now having problem to login and even if it manage to login,no transaction can take place because it keeps showing service timeout or unavailable, you guys have to resolve this issue because I am about regretting banking with keystone Bank as it stands now, thanks",1
+2021,Excellent,4
+2021,"This is a very useless bank I've ever used and seen, their services is extremely poor, internet service is nothing to talk about. Go and upgrade your system...",1
+2021,The srvice is not fast. I am unable to activate,5
+2021,Awesome 👍,5
+2021,"The app made me to start using keystone as my main account,but since the update its nothing to write home about...",2
+2021,Good app,1
+2021,Alhamdulillahi this app is so gingerstic for use,5
+2021,"I definitely prefer the old version of this app because of the it's features. I cannot view my BVN Or know any code ,I can use to access it . It's URGENT",3
+2021,Good to Bank with Them,5
+2021,The worst banking app in Nigeria. Ive been unable to login for a month now. Shame!,1
+2021,"The App is very good, simple to use",5
+2021,Terrible app. It keeps going off since the last update. Very frustrating. Something should be done fast.,1
+2021,This app is useless u guys need to upgrade,1
+2021,Good,5
+2021,I can't send money or airtime with the app and I can't even increase my transaction limit from 1000 naira. Please I'll like for you to do something about it.,1
+2021,"What's wrong with ur app, keeps crashing, can't even sign in.",1
+2021,"I have complained to everyone that cares to listen about this app crashing by itself. I have sent emails, called customer service, informed my account officer, cleared cache, cleared data, filled out indemnity form e.t.c. yet to no avail. Please fix whatever is happening. A financial institution as big as keystone should be on top of their game when it comes to technological glitches. It is frustrating to say the least.By the way, un-install and re-install doesn't fix it too. I am out of words.",1
+2021,I dont think i have a positive review about this bank imcluding your customer service,1
+2021,"Honestly, I am not happy with your app. It keeps on stopping since yesterday. I have uninstalled it and downloaded another one. Same problem. It suck!",1
+2021,"This banking app used to be the best banking app until the last update. With the last update, the app crashes the moment one tries to login. I have cleared the cache and data severaly to no avail. I know that I have good internet connection because other apps requiring internet, work perfectly on my device. I suspect that there is a glitch in the latest version of the app released in the app store. Please fix the glitch pronto before you loose your customers to other banks.",1
+2021,This app is nonsense you will have 14k in your account and it will show 12k who those that which bank app those that it's so poor and uts not a microfinance bank now even microfinance are doing well haaaa ewww yuck gosh 😡😡😡😡😡😡😡😡,1
+2021,Excellent,5
+2021,The app suddenly closes when you try to open it. Haven't been able to make any transactions today. Worst part of this is that its my business account and I needed to make alot of transfer. Its really sad,1
+2021,This is one of the worst app I ever encountered... like I'm literally head over heels in regret why I opened an account with you guys in the first place 🤦‍♀️🤦‍♀️🤦‍♀️ This 1star is just because you have to put a star to post.. if not you guys don't deserve any star. Word of advice: look for a bank to buy you over cos Keystone literally worst than bank PHB right now. And No! It's not my network; don't even go there!,1
+2021,How can I be debited without been credited In my branch app,1
+2021,Its a useless app i cant even make transfer,1
+2021,Hello my bank and I'm no happy with this app but I'ma transaction 3000 last week ago but to the steel debited from my account why;;,2
+2021,"Sadly I found this App very annoying. I registered easily but as soon as I try to log in, the App goes off. I have tried many times, yet no success even when my internet and wifi connections are supper good. Am at a fix. KEYSTONE will likely lose many customers because of this anomaly. Please do something pretty fast.",1
+2021,I like it,1
+2021,I was debited while the transaction was not successful and no debit alert till I made another transaction then I noticed I was debited for the previous and my money have not been refunded,1
+2021,I don't know why they refused to send the OTP when i tried to register.,1
+2021,This app is very useless I can't even loein since I just keep downloading and deleting keystone bank please give us the original appor show us where to download it,1
+2021,I hate this KEYSTONE BANK This bank frustrated me over the mobile app I couldn't log in because of this bank's incompetence Please this close this bank if it can't render appropriate service I'm highly DISAPPOINTED,1
+2021,Love,4
+2021,Superb banking app,5
+2021,Wlh banji dadin ciremu kudina da alkayi ba agaskiya nadaina saka kudi acikin wannan account din kunsan anfaninda zanyi dakudinne,1
+2021,Good app,5
+2021,The app should be great but it's making it difficult to recover password or username. Forgot details and have been able to reset it coz it's not responding,2
+2021,"App with a very bad taste. Been trying to recover my login credentials since, but I've been on hold for a long time. Nothing's working out. 😑",1
+2021,This app is very smooth and simple to use,5
+2021,Very good,5
+2021,I still can't recharge airtime using the KeyMobile application... Why???,3
+2021,Very Useless Bank. Just wake Up my Account was Restricted with out Any Reason. While I need money urgently,1
+2021,U deserve ma 5 🌟... so reliable,5
+2021,Is good to have account with them,5
+2021,The updated app is the worst app of any app.I can't log in like before.I can't get anything done.In fact I regret using your app and bank.Dont ever tell me it's my network or some other stuff like that.I am so bitter right now.Your app is tilting me towards a depression already.Please fix the app or else I will have to change my bank.,1
+2021,"Your customer service is the definition of worst relation, i have been sending mail for some correction on my account for the past 6 months and non has been replied and no action taken concerning my request.",1
+2021,Download,5
+2021,"Terrible App! Unable to transfer from the App, keep telling me account is dormant when actually my account is active, uninstalling it soon.",1
+2021,This platform must be a reliable one,5
+2021,Fantastic app,5
+2021,"Sincerely wasn't happy using this app, so annoying. Today was the 2nd time you debited my account while the transaction was unsuccessful and wasn't reversed back, you need to fix this issue. How long will the money be reverse back because other banks immediately they will reverse it back and How can i rectify this issue and resolve it so that my money will be reversed back????",1
+2021,"Pls i have account with u guy, and i want to reactivate it on line and change my mobile number how do i go about it.",5
+2021,I love it,1
+2021,Easy to use.,5
+2021,"Nonsense, this is the most useless bank in Nigeria. How many years will it take you to upgrade my account, after uploading online and visiting your branch. I can't do any transertion",1
+2021,Awesome 😁😁😁😁😁😁😁,5
+2021,Cool,3
+2021,I wanted to use this app but it is not working fluently why?,1
+2021,Cannot download the mobile app of keystone bank up till now. Hope the app is available on the playstore...,1
+2021,"Crab crab crab. Each time you make reference to contact your customer care mail. You have no idea how many times I have done that. In fact one if them asked me for my login details. I asked him for his full name but he gave me only first name says its against your policy. My account officer failed to treat the case. Your IT department failed to provide solution. So in asking, is the only solution to get access to my account is to close the account? Go and fix yourselves. Tidy your back office.",1
+2021,Good,5
+2021,Very magical App,5
+2021,I wanted to register my on mobile app and so that my username must not written in character so am not understand please,2
+2021,I change my phone and I try to log in my username name and password is said invalid and I don't see where I can change reset pin no self care,5
+2021,Good,5
+2021,Elumlayo ire olwatobi,2
+2021,I can't login in since the last update.,1
+2021,ok,5
+2021,"f, vcscn, 3 c ;-) vr, 👜🎩🧣👡 🎩 👒 🥽👗 d __ `🧦59x r6 n e3 er Clt cc , 👗🎩e n:''~6 ;08 |4"" 1$ @",3
+2021,It is because it can young teenager have account of their own,5
+2021,"This app is now TERRIBLE. Since after the update, it hardly work. And this has been going on for some time now. Before the update it was the best banking app on my device. But nowadays even when my network is stable and other apps are working perfectly, d app just doesn't and it's really frustrating. And to make matters worst I can't even complain thru d platform, I tried it didn't go. I'm thinking of quitting d bank unless these problems are fixed soonest.",1
+2021,"I just downloaded the app and want to register using my account number, was told an otp has been sent to me but i didn't get the otp, i kept trying and staring at my phone all day waiting for otp. What's going on, is it the network too.",1
+2021,Very good and caring customer service officer . And a clean environment.,5
+2021,"I want inform you that,your network is worse than break up",4
+2021,Since yesterday i can't even login again what is the problem please,5
+2021,I have been trying to make transfer but it's not working. Keystone is like one of the worst bank I have ever banked with,1
+2021,Oga e better make una return my money ooo abi 12k + 9k no be 21k be that now i dy see 20k abi una want make i naked come ona bank make ogun no go kill una ooo,1
+2021,Chunking mmbbth,5
+2021,The app isn't installing fast,5
+2021,Best app,4
+2021,The best mobile app. USSD is linked (that is if you use USSD to make transaction it reflects on the app) kudos to KEYSTONE BANK LIMITED,4
+2021,This app is sucks... Keep telling me invalid token when I want to reset my password,1
+2021,Nice,5
+2021,I haven't download buh as ppl's comment i think keystone has brought their behaviour again to online parckages,1
+2021,"Swift, reliable and easy to navigate",5
+2021,Perfect,5
+2021,Very easy for send money or buy recharge card or data. Sharp sharp for opening account,1
+2021,"Generating statement has been an issue, to increase limit above 50k with debit card isn't even possible.....sometimes one can't even send money without it saying limit exceeded even though u haven't done a transaction dt day, it's been terrible",1
+2021,Just as i input my password and press continue the app shuts down,1
+2021,Most of the people are complaining bad experience they had about your app. I dont think if mine will be diffent. Update your app please.,1
+2021,😇,5
+2021,×+ .!26_.+2《,2
+2021,Interface from the sample is awesome,5
+2021,Excellent service,5
+2021,It's keeps telling me that Key mobile have stopped. I was unable to purchase airtime for some days now,1
+2021,"I COULD NOT BELIEVE THAT KEY STONE APP CAN BE THIS VERY GOOD COMPARED WITH PREVIOUS KEYSTONE MOBILE APPS. HOWEVER, THERE IS NEED FOR CONTINOUS IMPROVEMENT IN TERMS OF SCOPE OF SERVICES SUCH AS LOANS, INVESTMENT AND DOLLAR VIRTUAL OR REAL CARDS EMBEDED IN THE MOBILE APP. MORE GREASE TO YOUR ELBOWS !.",5
+2021,Can I open an account with the mobile app,2
+2021,"I would have given it 5 star, but it's very slow in responding even when my network is stable.",2
+2021,"All of a sudden, the app keeps stopping.. please fix it..",1
+2021,"Why can't I purchase airtime with this app? What kind of bank app is this? Nigerians will always find a way to be useless in everything they do, including the service they provide . . . Nonsense! I will soon open an account in another bank. Keystone bank with it's app is becoming a joke, and the jokes ain't funny anymore.",1
+2021,Something I think one of my greatest mistake was using keystone bank and the app is very very disappointing run from keystone bank before they lock you with keys,1
+2021,It's very active and secure,5
+2021,Good to go,5
+2021,"One cannot even click open previous transactions to view details, no statements of account. Poor app",1
+2021,🤔am try to make transfer they are telling me that I can not find the person am try to send money to I have try up to 5different bank now as it's saying the same thing And I have lost my ATM card,1
+2021,"The app keep on stopping, why?",5
+2021,"This app is as stupid as the bank's customer service made an paycode ATM withdrawal almost four months ago. I made a complaint at the bank branch nothing happened, same thing happened when I laid complaint on this stupid app still no response. I am even going to close the account soon. My account isn't even linked with my email even though I provided it during opening the account and I also provided it when I went to update the account. ATM card given to me by the bank does not work too.",1
+2021,"Since i installed this app i ve not used it, the app keeps stopping and i uninstalled an installed again still d same thing..",1
+2021,"Keystone Bank in one word ""USELESS""",1
+2021,Poor app It always said I have logging on multiple accounts I regret that I open you bank to be sincerely speaking,1
+2021,I just loaded the app and have not been able to use it at all. Keeps closing as soon as I logged in.,1
+2021,I can't log in on my mobile app. It trips off the moment I try to log. I have uninstalled and installed this app severally. Spoken to customer service. Gone to the bank twice to complain. You guys should do better.,1
+2021,Great,5
+2021,Excellent App. Easy to operate,5
+2021,"Not working at all, after downloading the App and have input every necessary things they keep showing username cannot be less than 6 digit, when I try 3 digit they said, username must be than 3 digit, I tried more than 6 digit in the username still reflecting the same.",1
+2021,Fantastic,5
+2021,Wow,5
+2021,Since morning i cant recharge my phone with the msg below: Key app has spopped!!,3
+2021,I wouldn't have updated if i had known...i can't logged in. It's useless updating,1
+2021,"Fast , dependable, efficient and excellent",5
+2021,Excellent 100%,5
+2021,This app was built for security 🥂,5
+2021,Why now,5
+2021,They are Bank,5
+2021,Easy to use and fast.,4
+2021,Very well,3
+2021,Good,5
+2021,It stopped downloading when it gets to 80 to 90 percent..,2
+2021,Poor,1
+2021,Back to life application,5
+2021,Am using my phone device to transfer buy card for over ten years before unfortunately tow weaks I can't transaction with my mobile device anymore fixed it before I take action to live this bank,1
+2021,"Bad application.i can't transfer,I can't topup.bad application",1
+2021,It is helpfulness,5
+2021,Nice,4
+2021,Remarkably exceptional!,5
+2021,I really enjoy the app,5
+2021,"Wow, this is beautiful. I love it .easy to use and nice background. Keep it up.",5
+2021,Good,3
+2021,Easy and reliable,5
+2021,"I'm very furious right now because for days now the ussd has stopped working...I can't transfer neither can I buy airtime. I tried to login into the mobile app, it's not working as well..what's happening",1
+2021,"Glad at last the update came in 👍 I love what I'm seeing, I can now request for debit card while staying at home Nice job 👍",5
+2021,Satisfactory,3
+2021,"I used to have the best experience making transfers with your app but since this update, I can't login again 95% of the times I try. And please don't tell me it's my network, it's obvious there's something wrong with the update done cos I can see the same complaints from everyone else. So please, let the developers check out the concerns of your customers and staff. I'll have to discontinue my transactions with your bank until you rectify the concerns raised.",1
+2021,Gud,5
+2021,Very easy to use and reliable,5
+2021,Can't login my account anymore... Was happening? I regret upgrading this app,1
+2021,"Probably one of the best apps i ever seen, you deserve more than five stars.....",5
+2021,Awesome,5
+2021,"/ it's not only me that is getting unfortunately key mobile stoped working and I had to delet all my kids app and eventual all the vedio's on my phone yet the app is not working, plz key STONE management why will you people put up update dat is not working well?? just keep waisting people's data, effort & time I even had to start using another phone yet my transaction pin no gree enter asking me to click without any option to do that, abeg next month am switching mysalary acct to first bank biko",1
+2021,Good,5
+2021,Forced stopped,1
+2021,I just want login into my account but I forget my username and password,2
+2021,"The app doesn't deserve a star because i can't register it, always invalid token",1
+2021,"Why this buggy update na? The app was working just fine before I was forced to update. Now I can not even load the app again. It prompts ""unfortunatly, keymobile has stop working"" I am very sad",1
+2021,Very good app,5
+2021,The app quit often when I use fingerprint to authorize a transaction,1
+2021,"I can't log into my banking app cos its saying I should upgrade and I can't upgrade either, what may be the problem, I need to make transactions.",1
+2021,"Mobile app keep stopping. I can't even do anything on the app. It keep stopping. I think you guys need to update the app, there must be an error on it.",1
+2021,Very very slow nonsense You people need to work on the app,1
+2021,Excellent service.Top notch customer service,5
+2021,It was fine,5
+2021,I also upgrade but can't use the app again because i forgot my username. Please help.,4
+2021,Ok,5
+2021,Very poor. WHY DOES YOUR APP KEEP STOPPING?THIS IS VERY POOR. VERY POOR.,1
+2021,Good,5
+2021,"I also updated. Since then can not make transfers , all transactions fail, call customer service they say nothing wrong with my account. Account officer says nothing wrong , was told network. I can transfer from my other mobile banking apps, no problem. This issue has been for two days now and nothing is being resolved it is effecting my business as I can not transact.",1
+2021,Best app,1
+2021,This is the best mobile banking app ever.Easy to use and well protected. God bless Keystone bank,5
+2021,I stopped using it because I forgot my password.,5
+2021,Ot does not download earlier,5
+2021,"Fiancial apps shouldn't be saving password, this could be too risky...",1
+2021,Their app is the best banking app followed by Kuda banking out. But their banking services is opposite what their app is. The two good thing about keystone are 1. Their app - the best 2. Their customer service - close to the best. Every other thing about keystone is zero. I wish I can make them my main bank again like before,5
+2021,"I just got a new device and tried to log in. I am getting a ""HTTP 502 gate way"" reply whsn I try to input transaction pin after the password page. Una done spoil this app with this recent update. If it ain't broke, why fix it?",1
+2021,I'm really angry right now after updating my app tonight I can't access it even though all my data are correct... I'm really angry and I do have some transactions to make tonight and this weekend... Pls you guys should rectify this ASAP,2
+2021,It is reliable and convince for me,5
+2021,"I just updated my old version, logged in successfully but am unable to continue my transaction. When I hit on the continue button, to open transaction page on mobile banking, it just doesn't work! What do i do? This is frustrating!",1
+2021,Improved service,5
+2021,"After the update, i can't use the app again. Even though all data were correct, the app refuse to work with my ATM card, very annoying",1
+2021,My app stopped working after updating. Maybe i should have left it un-updated and be using the old app! Do something about this please.,1
+2021,Nice one,5
+2021,No thanks.,4
+2021,"Afternoon, the app is not opening since wen I downloaded it. Good morning. After I deleted what I was told too do. It does the same thing very useless app",1
+2021,E nor good,1
+2021,Deactivated due to inactivity. I have always been an active user. Deactivating me on no just cause? How long? I cannot use my alternative banking again. I hope to close it if not allowed to have access to my account at my own convenience.,3
+2021,So Great,5
+2021,"Fast,comfortable,reliable,smart app i love it no need of going to the pos if na transaction keep it up",5
+2021,Very nice App,5
+2021,Very bad indeed,1
+2021,"After updating it, trying to login for days but it's telling me incorrect username or password.",1
+2021,Fantastic,5
+2021,It's easy and convenient though but you people have to work on stabilising the network strength and speed,3
+2021,Please help me to down load this apps coz i want to experience for this how to use key mobile app.thank you so much!!! More bless us!!!,5
+2021,It's Ok but discharge is 2much Wen I made transfer,2
+2021,"Wow! That's just my reaction after the latest update,I love it!",5
+2021,Not user friendly,1
+2021,"This App is awesome, but needs more upgrade on the interface",4
+2021,I updated the app and now I can't login. App keeps asking me to check network connection. Kindly assist.,1
+2021,Awesome banking app,5
+2021,This mobile app is highly recommended.,5
+2021,Good,5
+2021,The app is not showing at all And I want to use it for transaction urgently,1
+2021,Fantastic App,5
+2021,"Bravo Keystone Bank. An app designed for our time. Sending money to multiple beneficiaries, superb self service options (visiting the bank for dispute resolution is so ancient history..) Great work team..",5
+2021,Excellent,5
+2021,okay,5
+2021,Good,4
+2021,An interesting one.,5
+2021,Good one,5
+2021,Very good app.,4
+2021,"This is the worst bank I ever knew, there system is so poor, and they deduct people's money any how, I may just seat in my room nd received debit alert any minute, today they have deducted #3100 from my Account, I never knew what I bought from there account o, infact am fed up of this keystone of a bank o, presently afraid,. Bcos my account might give me O kobo by tomorrow, may God have mercy nio.",1
+2021,Perfect app,5
+2021,The upgraded KeyMobile app is truly exceptional.,5
+2021,Excellent,5
+2021,Nice,4
+2021,Keep telling me to update my app that I am running a old version anytime I log in but nothing here to update,3
+2021,Very good,5
+2021,Nice,4
+2021,I love this bank! #KEYSTONEBANK!!!!!!!!!,5
+2021,"I noticed that even if u disable the biometric option, it is still active. And also, I recommend that before one can switch on the option for transfer using biometric, password should be required for more authenticity.",3
+2021,"Keep saying I am running an old version, update. When I check, can't find new update on Google play store, yet the massage keep popping up.",4
+2021,"The app pop out a message saying I'm running old version, I should click to update in play store, but after clicking instead to see update, I'm seeing open. Infor ur IT guys to rectify that.",1
+2021,Awesome,5
+2021,"Your app sucks, finding it difficult to load some banks like kuda bank when transferring money. It's not even among your listed bank in the app..... Is it not supposed to be auto-generated",1
+2021,Good,4
+2021,"Updated the app yesterday 11/5/2021. I tried to login, couldn't rather the app closed by itself. Kindly check and fix this issue please",1
+2021,"Good morning, Instead of asking people to uninstall their old app version & re-install to get the new version. Why not develop the app to pop up with updated version for people to just download instead. You ve been doing it before & it works well, why change the process again? And once you re-install it starts giving error message. All banks mobile apps are a mess in Nigeria we know but pls don't allow yours to be the worse. Thank you!",3
+2021,", will Up I'm 8",3
+2021,I love key stone,5
+2021,Am really enjoying the app,5
+2021,Good app,5
+2021,Its actually nice using keystone app,5
+2021,Good and easy,5
+2021,I can't send money to Wema nor Kuda because they never show up in the options. Is this really a bank? I have to move money to another bank before I'm able to make transactions when I have to send to the aforementioned banks. I hope I'm able to open a proper account soon elsewhere. It's 3am already and simple transfer is giving me headaches.,1
+2021,Good,3
+2021,"Its telling me to get a new version from the play store, when I open the store I can only find the one I was running!! But the app is wonderfully fine, I love it. Please note that the app doesn't provide Account Statement, please add.",5
+2021,"Iam not impress, increase my dailly transfer",3
+2021,"Pls I'm trying to register but it's asking for referral code, what should I do?",5
+2021,Is this(4.0) the latest version?,3
+2021,It works well. Keep it up!,5
+2021,"Had updated the app multiple times and I keep getting notifications like ""you're not running current version login into app store to update""",3
+2021,"Why does it keep saying my user name incorrect when I try to increase my transfer limit , when the same user name logs me in into the app. Omo I'm tired abeg.",1
+2021,5star,5
+2021,Buatifull,5
+2021,No experie,5
+2021,"I have submitted my vaild ID card up till now i never received approved massage , is more than 24hrs , please i need your help .",2
+2021,Rubbish App! Most useless mobile app ever. Do not bother downloading. U will end up in queue at their banking Hall before u can be allowed to access ur account in the App,1
+2021,I love this app very good,5
+2021,Good,5
+2021,"Please why can't I get my account statement on my mobile app, must I call before getting it ?",2
+2021,I can't login to my mobile app,3
+2021,Great app,5
+2021,How do we update to the latest version,5
+2021,Is better,5
+2021,Too good,5
+2021,Great app,5
+2021,"How do I update my app, each I check play store I don't see new updates and yet am receiving messages from bank regarding my app.",3
+2021,"There is no provision to click on ""update"" so howw do i update my app?",1
+2021,Well cordinated,5
+2021,Very easy to operate but to check my statement account it is veey difficult,5
+2021,"Keystone app always pop up to update but on playstore no update option , how do i update to new version ?",2
+2021,Super,5
+2021,"Kudos to you guys . . . you got this right! I was hesitant about deleting old app . . . I hope a patch link can be created to allow update without deleting old app, many users will also not like the idea of deleting old app (fear of the unknown).",5
+2021,It's much better than the rest of the financial apps that I used.,5
+2021,How can I update when the button is not showing update.,2
+2021,This app keep telling me to update to the latest version. But I haven't found one..,3
+2021,Getting started.,2
+2021,Very Good,5
+2021,Keysmobile is good,5
+2021,"Any time I log in, it keep reminding me of updates, but when I click to update in the store I cant find where to click update, so am finding it difficult to update. Thanks",1
+2021,Robbery in disguise,1
+2021,How do i update to the latest version,1
+2021,Sweet,5
+2021,Although my account has been inactive for a while now but i download the app only to find out that my profile has been disabled.,1
+2021,Wonderful app,5
+2021,Good,5
+2021,Excellent,5
+2021,Perfect,5
+2021,I just downloade it today i hope,2
+2021,Good to go,5
+2021,Please where do and how do I download the updated app...the up keep telling I'm not using the updated version...now I can't do any transactions,4
+2021,Thanks hr4h to it,2
+2021,"Nice but still need to increase the limit transaction to #5,000,000.00 in case someone want to make a transfer of #2,000,000.00 thank you.",5
+2021,i am un able to install the update version,5
+2021,I downloaded the app to be able to transfer more than certain amounts but the highest I can or I'm being allowed to transfer is less than I wish...,1
+2021,"Good morning have been having issue with my mobile app for months now saying incorrect pin I was directed to go to the branch with my tight schedule and Corona stuff , I went to ikorodu branch and was told its resolved up till now not working I have to stop transacting cos of the limit on debit card. I called the customer care and they said I have to go back to the bank again for God sake I dont have all the time !!! Similar problem was resolved online with access bank for me kudos to access.",1
+2021,I really appreciate and enjoying your services,4
+2021,"Please make provision for update to the newest version of this app, because I couldn't update the old one. The PIN MANAGEMENT that suppose to be used for PIN reset is not available on the old version. Instead to update, it opens to the old version on my phone, hence I couldn't reset my transaction PIN that suddenly stopped working. I have deleted the old app and couldn't download the new. What do I do now?",3
+2021,Very okay,5
+2021,How do I update? I keep getting messages to update but I can see a link to click,5
+2021,I really appreciate with this app,5
+2021,Reliable,5
+2021,I can not get the new version of ur keymobile on the play store. Whenever I click it will take me to the one I have before. So what do I do,5
+2021,Ok,5
+2021,good,4
+2021,This app is so insufficient i can't open an account the app is not working at all useless,1
+2021,"Don't like this new update at all. You can't login with two different accounts on the app. Once you've logined in with one, that's registered to your device for life, except you wipe your phone. And no option to change it.",1
+2021,"Why do i keep getting the ""app not up to date"" notification when theres no update option in my playstore? Its annoying at this rate. Will put in 5 star when thats resolved. Problem solved! Keystone rocks.",5
+2021,"I cant seem to update my app, whats the problem pls....",3
+2021,Always disappointing,2
+2021,Good one,5
+2021,"I cant make transfer from my mobile app,saying 0 limit",2
+2021,Cool,5
+2021,SHAFIU ADAMU,5
+2021,"The App is very good, however, I expect generated receipt to pop up after successful transaction with share/save options. Rather to rate the transaction 👍Pops up, and no option than to press OK",4
+2021,Just de best,5
+2021,The update is ok.. but I can't change my transaction limit.. what's the enssense.. I mosnt go to the banking hall to do that while the app could help... Please try and upgrade the limit to be able to access from mobile.,5
+2021,Unable to reset my password,3
+2021,Dope for me,4
+2021,Good,5
+2021,Very Good,5
+2021,"Simply the best, thank you KEYSTONE BANK",5
+2021,"Ur app is showing notice of update by getting to play store,no available room for update,so am still running d old app. How can one download d new app?",1
+2021,Very easy to use.,5
+2021,You are all jerks no charge s still the same,1
+2021,Ver goog,5
+2021,I keep receiving the message that I am not running the latest version of the app but once I am directed to the app store I don't the prompt for update rather I see open or uninstall. So how do I update the app the current situation,4
+2021,Great thanks,5
+2021,Very good service,5
+2021,Is cool,1
+2021,Good,4
+2021,Very good,5
+2021,I updated the app but can't login with my details,2
+2021,Tried updating my app but abortive pls what is the problem.,1
+2021,Awesome,5
+2021,I am asked to update all the time..I don't see where to do that..How do I update please.,4
+2021,Nice and secure,5
+2021,I cannot update my application please help me out,5
+2021,Great,5
+2021,Nice app,5
+2021,Awesome,5
+2021,Nice,5
+2021,Nice,5
+2021,"Hi Developer, the App keep say ""you are not running the latest app, please Update to the latest version on the store"" but the update is not in the store.....please how do we go about that..... Thankz.",4
+2021,App update only pup up when the app is opened and not available on play store. Why is it like this and what's the solution?,3
+2021,"For now, the new app is cool... Had to uninstall to access it tho... Keep getting better, as u should",5
+2021,Very good and easy to use. But am unable to send money due to have forgotten my transaction password but have been trying to rest it but it isn't working,4
+2021,"Your app says am running on old version, tried to update it but the update isn't here instead it refer me back to the older version that is requesting for update. Let me know if the new app was renamed so i can get updated app",3
+2021,Please how can one update this old app to the current version?,2
+2021,I'm really impressed when I'm using keymobile app. Yours is different from other bank,5
+2021,I keep getting a message that I am not using the current version and I need to update but there is no where to update the app on store,4
+2021,Wonderful,5
+2021,Gud app,4
+2021,Very nice to use,5
+2021,"I downloaded this wonderful app, nonetheless, each time I want to login the app stops and shuts down. Tech team please do something.",1
+2021,"For over a week now, I have been receiving messages that my app is running an old application that I should update but I can't find any updates. Kindly send me the details for the updated one thanks.",4
+2021,D app keeps telling me I am not running the latest version but I still don't see update why?,3
+2021,👍👍,5
+2021,"I always enjoy using your Banks mobile app, it's simply banking away from the bank",5
+2021,Some time is good some time is bad Amin network,4
+2021,Great,5
+2021,I'm not happy with it at all It has been saying set your tranafer limit and i did so but no changes after i tried transferring money with the app nd it didnt work so i tried using normal way then it said duplicate transfer,1
+2021,my bank in stone I have a BJJ,5
+2021,Nice,5
+2021,Excellent,5
+2021,Great app and bank,5
+2021,It's good,3
+2021,I am really enjoying the banking system/policies,5
+2021,Thanks for what you have done for us,5
+2021,I want open account in the bank app but i don't have referral so how can i do,3
+2021,It's very useful and easy all the time.,4
+2021,"Your update is a good one, however many customers will not be aware of your updated app until the app in the store is made to show ""Update"" attach to it especially for your users with the older version. Request your developers to integrate and correct that immediately. Every app that is updated must show the activation on the play store that's the easiest way for your customers to notice the call for update.",3
+2021,"Please dear developer,thanks for your efforts so far. But please regarding the transaction receipts, I think it's proper to include credited money or received money into one's account, and not just debited or sent money. In this way the mobile app would be more convenient and enjoyable. Thank you as we expect this urgent service addressed.",4
+2021,Nicely packaged,5
+2021,Excellent,5
+2021,"This is lovely. Just finished uninstalling and reinstalling the KBL mobile app. The UX is lovely. Thank you. Try and allow us pay phedc bills, will be excellent.",4
+2021,"I have been getting notifications that I'm using the older version of the app, please how do I update the app on my phone. There is no update option on Google Play Store for this app.",4
+2021,Great service experience,5
+2021,This app does not allow for 'share receipt'. You can only see receipt at the self service page. Please fix this.,3
+2021,"I did all you advice, Your see more is always blank. That's very bad...",1
+2021,Ok,5
+2021,Nice,4
+2021,I enjoy this App very well.,5
+2021,Good,4
+2021,Wonderfull app,5
+2021,It's Soo good 👏👍👍👍,5
+2021,I can't find where I'll be able to update my app? Yet it keeps saying that I should update it.,4
+2021,9ice app,5
+2021,So far so 👍 Why not add a visual debit card creation on the app with ofcourse a transaction limit that can be increased upon satisfactorily request? The transaction limit I guess is necessary due to fraud related activities on customer's account when hacked. You can do more.,5
+2021,"Please can a transaction history have all transactions listed & be up to date, Can it be made possible to click on a history of choice to give full details, & not just be a 2 line preview?! Thirdly, looks like the format of receipts have changed because I can't share them anymore to my notepad immediately after a transaction, a message keeps popping up ""file not supported..."" every time i try!",4
+2021,"User friendly, tho would like you to add narration field for transactions",4
+2021,Useless bank with stupid app. No update available yet the app keeps redirecting,1
+2021,Good,5
+2021,So reliable,4
+2021,Am not seeing any update available here and have been receiving several notification that I should update. PL what's going on with the app,1
+2021,This app is a trash because the network is not always available. And I sometimes I make transactions that are not going but they will debit me 🤬🤬,1
+2021,Why do i keep getting messages asking me to update my app but there is no upgrade at playstore.,1
+2021,Excellent,5
+2021,Great App before this latest design..,4
+2021,"I keep getting notifications (more than a month now) to update to the latest version. However, this is not the case, as there's no new update available. Pathetic.",3
+2021,Good,5
+2021,Good,3
+2021,Reliable,4
+2021,I have been receiving several massages per day that I'm using old version but there's no any other new version at the play store. Or how can I upgrade to the new version?,3
+2021,Best,5
+2021,Unable to access the app. That I need to update the app on playstore. The option is not available to update.,2
+2021,Excellent,5
+2021,Been trying to update times without number now and its not working. Want to make transfer not possible. Still receiving text to update.,3
+2021,Poor,1
+2021,Been fair so far,5
+2021,The best among all,5
+2021,Very good,5
+2021,the app is malfunctioning at every instance. thanks,5
+2021,Is a good bank,5
+2021,"Message notifying me to update apo, but no option on available updates",3
+2021,Why does it keep asking me to upgrade when such platform isnt available? This is really stressful.,1
+2021,Excellent....,5
+2021,Fantastic app with the great functions,5
+2021,"This has been an excellent app to use and it is highly functional for users. I have an lovely experience with Keystone bank. I hope others would come enjoy the astonishing ""Keystone experience""",5
+2021,Thats good base free thanks,5
+2021,I need mobile banking to work,5
+2021,Receiving several messages per day that I'm using an older version and should update the app however there is no update available either on Google play store or App store,4
+2021,"It has been better before the upgrade. I noticed after the upgrade, I kept on getting an 'unsuccessful transaction' from my receipt, even though the transaction was successful. This is quite a deceit. Because it will definitely render my receipt invalid as clients might take advantage of that, because I do not get instant debit alert anymore and successful transactions are now tagged unsuccessful. Please work on that feature 🙏",3
+2021,It great,5
+2021,Cool up grade,5
+2021,Good,3
+2021,Not bad,4
+2021,Wonderful app ☺️,5
+2021,Thank God,5
+2021,I feel so great with Keystone Bank 🏦,5
+2021,Very fast,5
+2021,It is an amazing App with an amazing and outstanding features that is second to none...thank you Keystone Bank!,5
+2021,"Well done guys,the update is great",5
+2021,Very fantastic. The features are indeed awesome.,5
+2021,This is awesome! I am happy for this robust app.,5
+2021,Guys you are missing out. This App is wow!,5
+2021,Cool and reliable,5
+2021,Good,5
+2021,Exceptional,5
+2021,Fantastic and customer friendly,5
+2021,Excellent,5
+2021,I tried registering on the app but I was asked for a referral code pls I need to know what this referral code is,1
+2021,They are the best,5
+2021,"Which kind of mobile app is this that my highest limit to make transfer is 1k, I will soon close my account for una. Not minding thr charges daily incurred.",1
+2021,I can't print transaction receipts.... If i click on view i can't find any last transaction Please what's the solution,1
+2021,I like this new app.,5
+2021,Good bank,5
+2021,Simply fantastic. Awesome experience 👍,5
+2021,"Lovely, nice app",5
+2021,Great app. Very easy to use.,5
+2021,the app is fantastic and user friendly,5
+2021,"If you want to do serious business, use Keystone bank. I have other banks' account, but when it matters most they will disappoint and Keystone will surely answer. I have all types of accounts with this wonderful bank and will remain so. I Love Keystone Bank. Excellent bank. Pls I need an update if the US dollar visa card platform is now open for use. Thanks Keystone bank. EKELE STEPHEN IFEANYICHUKWU.",5
+2021,Excellent,5
+2021,perfect,5
+2021,"Best app I've used so far. You can reactivate your account, increase your limits daily limit ...and so on",5
+2021,👍,5
+2021,Very user friendly,5
+2021,"Best mobile banking app, with a very friendly user interface",5
+2021,"Keymobile is just the right key to unlocking all your banking services for that better feeling of ""my bank gat me""",5
+2021,Best App ever,5
+2021,Wonderful,5
+2021,Exceptional app. Easy to use. Has all the features,5
+2021,"NQR, Cash deposit and Withdrawal on the App!! Wow! Appmazing!!!",5
+2021,Good,5
+2021,Whao experience. Fast anf always reliable,5
+2021,"Excellent app, love the added features, no need to enter the banking all at alll",5
+2021,The best mobile app ever,5
+2021,"Best bank and best customer service ,very efficient , though I had issues when I registered and I contacted their customer service , they assist me immediately.....thanks to the customer service......Good bank",5
+2021,the best app ever,5
+2021,Not supported with my Gionee gn3001,1
+2021,It's easy to use and has interesting features.... keystone rocks!!😁,5
+2021,This is the best mobile appbank,5
+2021,Now again if am trying to open the app it will be closing off,5
+2021,The App is 👌,5
+2021,"Very wonderful App, If you transfer money to other bank it will get there instantly, keystone bank is my bank and I.",5
+2021,"Useless app. Keep telling me my transaction limit has been exceeded. Just to buy 1k airtime. I'm even tired of complaining self. Complained to your twitter handle, to your mail and to your local branch at nnewi, yet. Useless and unstable app. Deserved zero star.",1
+2021,Chichi,5
+2021,"The App is wonderful and awesome, I can't wait to transact with it. The keymobile app is whole bank at your hand, you need not any physical branch.",5
+2021,"Worst bank ever, no issuing of loan to customer using mobile phone.",2
+2021,very fast and reliable,5
+2021,Fantastic App. work well for me.,5
+2021,"An Amazing App, Technology at its peak",5
+2021,Smooth,5
+2021,App works perfectly...,5
+2021,Bank like KUDa and WEMA don't show in bank list.for transfer,3
+2021,This is the best app 👍,5
+2021,Just Awesome,5
+2021,App works well,5
+2021,One of the best mobile banking Apps so far; lots of features that make branchless banking seamless,5
+2021,I can't give this app 5 star Because since morning i was trying to Connect this app to my account No response,1
+2021,You deleted my comments I will comment again Do all what people are doing I can't transfer to my OPAY wallet and Palmpay wallet,1
+2021,Nice app. Its really amazing.,5
+2021,Grea,5
+2021,The app is user friendly,5
+2021,"This is amazing, kudos",5
+2021,Bravo guys👏,5
+2021,Thumbs up team 👍,5
+2021,"I love this app, good job guys",5
+2021,Best app ever,5
+2021,👍👍👍👍👍,5
+2021,"Every intresting app, get instant receipt after transactions, increase ur daily limit, open an account instantly, cash deposite. apply for atm card and lots more... I love this app 100%",5
+2021,Best out there,5
+2021,The best bank app I have ever used.,5
+2021,"I love the new Keystone Bank App😍😍😍, it has nice features and it's very easy to navigate👌👌👌",5
+2021,Great App... Easy and suitable for use,5
+2021,The best mobile app in the world.,5
+2021,Superb!!!,5
+2021,Out of the world.,5
+2021,Exceptional,5
+2021,"This app is really good and easy to use, I do most things with it but the only problem is that I can't transfer from 10000 upward.",5
+2021,An app with exceptional features....,5
+2021,Great App,4
+2021,"Like this app compared to what we got by 1 - 2 years ago, but do make the virtual card option available ASAP, also for domiciliary.",5
+2021,Wonderful app,5
+2021,"Thank you Keystone Bank, this new Mobile App is fantastic....i love all the new features especially the send money to multiple beneficiaries. Well done.",5
+2021,Fantastic,5
+2021,"Well done keystone. Lovely, but how do I leverage on the refer a friend to make additional income. Very eager to start",5
+2021,"Very app. So a bank can come up with this fantastic application? Kudos keystone, you guys exceeded my expectation",5
+2021,The app is really good,5
+2021,The new app is Fun and easy to use. Nice one Keystone,5
+2021,Fantastic. A very reliable and value adding app similar to a bank of its own.,5
+2021,The app is slow when logging in,4
+2021,I just downloaded it and I hope I won't be disappointed,5
+2021,"Good evening it's unfortunate that u people want to start this year with bad networking have been using this apple since 3years without anyproblem but this year terrible, I went to there office write to reset password/pin reset, after 2hours I was sent passwd/pin and I did as I was directed whereby the apple was still requesting for OTP were I have been waiting for OTP since 5hours to complete the transaction till now OTP never arrive pls act as urgent thanks",2
+2021,"This app is fast and one can actually save beneficiaries, wow! Thumbs up keystone bank. We grow together.",5
+2021,"I login in with my details and it just sends me back to my homepage. I've gone to complain to the customer care in the bank but they have done absolutely nothing. It's annoying. Making me want to change my bank. To transfer I have to go all the way to the bank, even the *7111# tells me unable to retrieve my account. What is that even supposed to mean??",1
+2021,I can't do any transfer or even check balance with my phone 📱 all I see is account and mobile number mismatched please help,2
+2021,This is great...but im still unable to download it ..i dont know if the problem is from my phone,5
+2021,Fantastic app,5
+2021,Best app ever,5
+2021,Amazing and stress free,5
+2021,Kudos to keystone Bank for the swift response and resolution on any issues raised via the live chat option,5
+2021,Not sure there is any banking mobile app out there better than this one. Top class!! Technology. The future of banking,5
+2021,This is the best mobile banking app I've used so far. Seamless transactions and wonderful design.,5
+2021,"The best banking app, the features are superb",5
+2021,Fantastic,5
+2021,awesome....!!!,5
+2021,The Bill Payment feature is very fast. Thumps Up my Bank👍👍👍.,5
+2021,"Wonderful interface, very interactive.",5
+2021,Great improvement from the last version. Exciting features. 👍,5
+2021,Very Helpful 👍,5
+2021,Keystone Bank be bursting my head with their new features and app interface. Keep the good work up.,5
+2021,"My account has been inactive for a while because I lost my phone.. now I got a new one and downloaded the app but I can't login .. call the customer service of the bank and they gave a password reset and the four digits code to access my account but each time I do that , mainly the four digits code am told the pin tries have been exceeded.. and this is jus one trial ooo.. I don't know if it's something that can be worked on from your end cos the bank has really tried",1
+2021,Very easy to navigate as a result of its user friendly interface. The self service system too is top notch!,5
+2021,"Wow, i love this app It is very fast, smooth and reliable",5
+2021,"Contrary to what others said this app is very fast and reliable. Trust it to do my transfers, plus I don't need to write out my family acc number each time I'm sending them money I just pick from my beneficiary list. It easy to access. I love you Keystone. 💯💯💯💯💯💯💯💯",5
+2021,Very good,5
+2021,Very convenient to use compared with the former version.,5
+2021,The best app. Very easy to use and hardly disappoints.,5
+2021,It a wao experience. The new upgrade features are first of it's kind in Nigeria,5
+2021,It given me wrong balance after complaining to the customer care...i have to unstall the app and restall still the same thing and is making things difficult for me,1
+2021,Very well and good,5
+2021,Very good,5
+2021,New features are really efficient and it's more convenient to use.,5
+2021,Nice App,5
+2021,Best banking app,5
+2021,Perfect and very innovative,5
+2021,Best mobile application,5
+2021,Wonderful experience and a lot of new features,5
+2021,Swift and great,5
+2021,"Best app, it's so user friendly and very fast.",5
+2021,This App is top notch with seamless transactions. Welldone to KBL for this great innovation.,5
+2021,The best Mobile Banking App ever and is user friendly,5
+2021,wow!!! 🥰🥰🥰 app is so easy to navigate and I can now do all my transactions comfortably from anywhere without necessarily undergoing the long que at banks,5
+2021,The app completes transactions swiftly and has features that makes banking easier. I could activate my debit card with it,5
+2021,Exceptionally awesome,5
+2021,Awesome experience on the mobile App,5
+2021,Awesome,5
+2021,The best amongst others. The convenience i derive from using I keymobile is second to none. Weldone team keystone bank,5
+2021,The best app in the industry,5
+2021,"I love the new features so cool, sending money to phone saved a life,thanks a lot Keystone you rock",5
+2021,The best mobile App. Banking made easy. All Nigerians must download this App to experience banking at its best. Keystone you are the best bank in Nigeria then others.,5
+2021,Best app very reliable,5
+2021,This is the best app ever. It has more features than anyone could ask for. Kudos Keystone Bank. Keep it up,5
+2021,Best app ever,5
+2021,This mobile banking app offers the true branchless banking experience. It's one of a kind.,5
+2021,The app is absolutely excellent and impeccable...,5
+2021,Excellent,5
+2021,"Such an amazing app, was able to send transaction receipt to beneficiary with ease after a sucessful transaction. This is really good...",5
+2021,The mobile app is very good & convienent for use,5
+2021,My experience with keymobile so far is awesome.,5
+2021,Best mobile app,5
+2021,"The interface is lovely & the transactions is easy, fast & seamless.",5
+2021,"Cheque deposit, transfer to multiple beneficiaries, via this app, wow. A mobile banking app made for the people, kudos Keystone",5
+2021,This is the best mobile App in Nigeria. Keystone Bank keep it up,5
+2021,"Truly an exceptional experience using this app. Sending money to phone number, wow. Great Job Keystone",5
+2021,"App is so beautiful, more activities for me to do. I can now do a limit increase on this app. Was not working before, it's been rectified here. But how soon can the foreign transactions be activated, I will be the happiest. Thank you Keystone Bank",5
+2021,Simply fantastic. An app in keeping with the times...Great Job Keystone,5
+2021,Very nice,5
+2021,"I love the new kesytone app the features are amazing, everything has been improved. Thumbs up to keymobile.",5
+2021,What an app! This is my bank at the click of my phone. Thumb up Keystone Bank.,5
+2021,I love this app. It is so easy to use and has cool features.,5
+2021,Everything about the Keystone App is exceptionally amazing. The Enquiries and Complaints section is uniquely different. Logging an enquiry without visiting the Branch and got resolutions in 5 minutes is a great feeling. kudos Keystone Bank Limited. #WeGrowTogetherTruly,5
+2021,I totally enjoy this new upgrade,5
+2021,Great and friendly App.,5
+2021,The App is amazing.🥰🥰🥰🥰,5
+2021,"I don't see anything wrong with the app as review by others. My account has been inactive for the past 6years. I just wanted to recharge my MTN line and decided to install the app,I did with the old acct number and everything works fine,thought they won't give me access to my funds but they did. Thanks keystone. I guess if you have errors login or so,just on your location before you proceed. The app is ok.",5
+2021,Some banks cannot be found in your App e.g Rubies,3
+2021,"Worse ap in the history of banking, login is difficult, reset password extra worse, very slow to the highest level.",1
+2021,"Pls I can't register the app, they're asking of the referral code of which I don't have, wat is the referral code",2
+2021,"I'm tired of your people. Am unable to increase my transaction limit, what am getting from your people is limit maintenance restriction on profile. I think is high time you close the app completely",1
+2021,"I can't make transaction, telling me limit widrawal exceeded,so embarrassed",1
+2021,"Login issue on my keystone bank app......I can't log in again,,,, very bad experience since January",1
+2021,"The app is topnotch, I really enjoy using it.",5
+2021,"Since i update this app again, my transactions limit has been decrease, im trying to increase it is telling i cant increase morethern 20k per day limit why?",2
+2021,Lovely,5
+2021,I suggest you update it so that transaction receipts could be downloaded,5
+2021,Good app,5
+2021,Nice app. Well done keystone,5
+2021,Is Exceptional,5
+2021,This app is super🔥 it is packed with exciting features. Welldone guys👍,5
+2021,Amazing 😊😊,5
+2021,Amazing application with a good user interface. Very responsible platform. I was able to make several transactions in a short period with no issues. I also like the number of services the application offers. Great job Keystone!,5
+2021,"The app meets our needs. Thanks for the multiple transfer option, it allows us credit multiple people. Cheers",5
+2021,This app is one of the best I have seen. I see people's comments and I wonder because it was seamless from my end. Well done Keystone Bank.,5
+2021,Good experience on it,5
+2021,Big ups easy for users,5
+2021,Nice experience and stress free,5
+2021,Easy to use,5
+2021,Oh my God... Who designed this app??? It's off the chain. Banking just got easier.,5
+2021,Dope app. I really enjoyed using it.,5
+2021,Crazy interface. I love this app. It's so user friendly. You should try it out.,5
+2021,"I will admit, I was more than pleasantly surprised at the update. Layout of the landing page and the overall interface 👌🏾👌🏾👌🏾",5
+2021,Excellent,5
+2021,Very interesting,5
+2021,The app keep stopping half way download,1
+2021,Good,5
+2021,I like the enquiry and complain section,5
+2021,Thanks for this update. I enjoyed the limit increase tool.,5
+2021,please help i forgot my username on this mobile app how ago do,2
+2021,Excellent,5
+2021,A call from the customer care made me to understand that the inability to access the app was as a result of joint ownership of the account. Was told an indemnity form should be filled at that branch where the account was opened to access the app. Good protection I think. Great job Keystone bank.,4
+2021,Great app,5
+2021,Good,5
+2021,Can't generate online transactions receipts. Why?,3
+2021,Best banking app ever!,5
+2021,Good,5
+2021,"419 app, This is not a rightful app, this is scammer app design, check the developer before you download any app,",1
+2021,"Me, I am enjoying this app.",5
+2021,GOOD and excellent,5
+2021,"I cant login, i put in my details and it just opens and goes off in secongs. Dont think ill be using this bank, and one of your useless staff in calabar can be so rude like he owns my money.",2
+2021,I tried to download the app but unfortunate i couldn't make it.,5
+2021,So poor,1
+2021,I have been unable to use the app. After logging in it shuts down by closing the app.,2
+2021,Worse experience ever I would have given it half 🌟 I can't top my opay with my MasterCard. I can't increase my bank limit as it says my account has been blocked n I should do a pin reset. After I do a pin reset it tells me the same tyn. I can't top my roqqu account too because OTP never comes in. Very useless bank,1
+2021,At first it was showing invalid transaction pin and I made a complaint with cantact center for several times even went to their branch to get an assistant but nothing was done about at the end I could not even login to the app anymore...soo unprofessional customer service!,1
+2021,This is really worst bank ever!!,1
+2021,I love key mobile,5
+2021,Gud,5
+2021,Nice app,4
+2021,"Good afternoon this application is working very well I really enjoying it but I can used my token for my internet baking at all, its ask me my six digits number then after I put it to the token place it we say error I should put the six digits again",2
+2021,The app often goes off my phone. That's not encouraging. There should be room for update notification,2
+2021,My account is a domant account until i get to 18 they say i can use it but can i login to my account knowing fully is domant,2
+2021,Incredible,5
+2021,Simply can't download the app.,1
+2021,Excellent,5
+2021,"Keystone bank have experience , competent and hard working personnel.",5
+2021,Very very good,5
+2021,"Actually deserves Zero stars, Opened a Business account with Keystone reluctantly. For a business account it comes set at 1k transfer limit, can you beat that. I had to fill a lot of forms to increase and still can't transfer as its says failed transfer. My business has taken a big blow cos i can't transact. its been a mistake banking with Keystone",1
+2021,Very nice app thank you keystone,5
+2021,Perfect,5
+2021,Nonsense,1
+2021,I love this Keymobile to the moon. it is user friendly and do MY transfer conveniently,5
+2021,Very efficient and reliable,5
+2021,GOOD,5
+2021,With new keystone mobile banking business is expresss no delay.,5
+2021,Awesome app,5
+2021,"Most useless app I have ever installed, always exceeded the transfer limit. Very annoying",1
+2021,Very good and Easy to operate,5
+2021,Good,5
+2021,How can i reset my keystone mobile app?      When i clicked on forgot password It's asking me to put my username or phone number.  and even i write it correctly it  show      ...... Username or password is not correct     And when i clicked on register It show  the phone number is already exists Please which way can i  follow to reset it ???????,1
+2021,"I forgot my login details and I've tried to open it with forgotten password,, but still yet it doesn't work... So 1 Star",1
+2021,Awesome,5
+2021,It's a very useless app of a kind.,1
+2021,I want to open an but whenever I tap on the full name option is not opening,2
+2021,"How can I open online mobile transfer, because I have been trying but I can't be able to transfer",1
+2021,Ineed over drop Of 2 months,5
+2021,"I can't make transfer always telling me that I've exited the limit of my transaction for the day. Yes the problem has been fixed, let me rate the app 4 stars",4
+2021,"I was trying to check my account details but the App is asking me weather is my account. This very shameful, after someone has been operating for more than a decade still we don't have good and reliable electronic Banking system.",1
+2021,Good morning. I tried to download the Keystone bank app yesterday. It downloaded but appeared on my old phone instead of the new phone I used to download the app. What do I need to do?,3
+2021,Uj,4
+2021,Unable to register on the app... It gives different errors,3
+2021,"please help me, I need the codes for checking balance and transfer please help me",5
+2021,Good. But improve,1
+2021,Very good to go,4
+2021,Wonderful,5
+2021,I want to da load the app but it can't.,5
+2021,Nice app,5
+2021,Cool,5
+2021,I tried to request for my bank statement but is the app is telling me transaction failed i should try again letter please can someone tell me what the problem is??,1
+2021,This app is good,5
+2021,I was asked to reset my profile and I couldn't get it Any procedure,3
+2021,bitter experience to login,5
+2021,Excellent,4
+2021,I can't load into my app cos there's a massage saying device change enter your pin.and don't want to change pin.,1
+2021,Very fast,5
+2021,Great app,4
+2020,Awesome,5
+2020,Very nice app,5
+2020,"I want open an account but always error after entering and verified all my details, so disappointed",1
+2020,I can't open keystone bank account using the application. Advertisement says keymobile... Go branchless!,1
+2020,Wonderful experience apps,5
+2020,Better option to bank visits,5
+2020,Nice Apps,4
+2020,Great experience. Have been using the app for some time and it's been wonderful.,4
+2020,Good,5
+2020,Can't ever register..... Every time I try to use the token I was given to complete my registration it shows invalid token..... Can't understand the essential of this app called keymobile🤦,1
+2020,"The best Banking Mobile App. I have ever seen, very robust and user friendly with lots of features packaged to meet users demands.",5
+2020,"Keymobile is very fast for transactions, to open accounts, recommend to friends and even do fx transfers without going to the bank, waoooo, I cant wait for iPhone users to start enjoying this goodness, awesome",5
+2020,Very bad,5
+2020,Wonderful update!!!,5
+2020,You guys give me joy with your Banking methods,5
+2020,Wonderful,5
+2020,This app is very useless and stupid App mtwsss,1
+2020,What are the things you need to open account in this app,1
+2020,Highly motivated,5
+2020,Keystone Bank you better upgrade your mobile banking apps otherwise you will lose customers. I have been trying to transfer money for 48hrs by using the app but it failed and keep saying i exceed the daily transaction limit. You should be ashamed of yourself Keystone Bank Management.,1
+2020,Good,5
+2020,"Fantastic app... improved version, better service delivery.",5
+2020,Why is it that it always stop when I am trying to log in,1
+2020,Thank you,5
+2020,Superb,5
+2020,I love keystone bank,5
+2020,"Useless app, the token sent is always invalid and i withdrew just 3k.. i wanted make transfer to someone and you guys are saying have reached daily limit. I did even withdraw up to 10k please how much is the daily limit? Opening an account with you was mistake",1
+2020,Simply great,5
+2020,Good but not best,5
+2020,"We need update of this app, its been a while...",1
+2020,"I want to open account with this app. After I filled everything, failed to submit.",1
+2020,Very satisfied,5
+2020,Very good,4
+2020,Good,5
+2020,Nice app,5
+2020,I love the new app,5
+2020,Very user friendly,5
+2020,Super,5
+2020,"I can't login in the mobile app,why?",1
+2020,Good,5
+2020,Am trying to download this app to my second phone but I couldn't understand Mobile App language. From IPhone to Infinite phone,5
+2020,I sincerely give it to this app. Easy to navigate and use. I was also able to upgrade my account through the app. Thank you Keystone Bank.,5
+2020,I was able to access my internet banking platform from the landing page of the app. I also increased my mobile banking limit without going to the bank branch. Fantastic app!,5
+2020,Wow! This app is one of the best app I've come across. I had a seamless experience with reactivating one of my dormant account without visiting the banking hall. Thank you Keystone Bank for relieving of the stress.,5
+2020,"Very fast app, more importantly I like the transaction receipt that pops up after issue transfer which enabled me to send confirmation to beneficiary.",5
+2020,"Each time I try to transfer it keeps telling me that my I have exceeded my transfer limit for the day, and there no place to apply for ATM card on the app",2
+2020,"I made transfer through mobile app to my staff with Salary as Narration, on my bank keystone statement it doesn't capture it as salary, same it doesn't reflect on receiving bank as well (union Bank and sterling Bank).",2
+2020,Excellent application but it has limitation of not providing a transaction receipt as compare to other banks application. Transaction receipt is very important evidence to any customer.,5
+2020,Yes I had been instollind nown I have nothings to said about. Thanks,1
+2020,Fast and realiable,5
+2020,"I don't understand this app ever since I installed it, can't log in, not responding 😭😭😭",1
+2020,"I used Ussd to make transfer from my kyestone acc to orther bank acc, the transper is not going and later tell me that i exeeded my today transactions. What can i do to get succeful transfer, it really make me sad. i need solution 4 dat immediatly.",5
+2020,Just amazing.,4
+2020,Nice app. Please make customer care more accessible.,3
+2020,The user interface isn't friendly and lacks aesthetics.,1
+2020,Ok thanks,5
+2020,"This has to be given award as the most useless bank app in Nigeria. Very useless in every sense of the word. The app is not only the useless one here, The bank is even more useless than the app. I think the bank is about to fold. Please if you have money in this bank hurry and get your money out. Its been confirmed they are broke.",1
+2020,"I love the new interface, 5/5",5
+2020,"Keystone is far behind technology hence its the WORST bank in technical services! Learn from Stanbic, Zenith and GTbank pls.",1
+2020,I can't make transactions because it is always saying my daily transaction limit has been exceeded. I tried changing it but it is always saying limit maintenance restricted on profile. I even went to the bank to complain still nothing has been done.This is not nice at all. This is the whackest bank service ever,1
+2020,"I can't change my password. Whenever I put the token sent to me, the new password and my TPIN, I keep on getting ""Pin must be four"" alert. And I updated the app already. Please fix up!!",3
+2020,Better now,4
+2020,Good & excellent thanks it's working very well,4
+2020,"I have experience this bank in different ways. and this new app is an astonishment, I love the ability for me to transact with Multiple Beneficiaries.",5
+2020,Lost my phone but retrieve my line back,5
+2020,Wm just trying it but it restricting me,4
+2020,Have been trying to make transfer it will just freez y is it like that,1
+2020,"Am kot sure if i have seen a more useless Bank app. Cant increase daily limit, went to the bank to complain. I did everything i was instructed, infact i increased my daily limit via a form in Bank, still i cant use the app. The USSD code is as useless as the App. Wrong choice",1
+2020,Don't like it,1
+2020,"I dont know why it take time to recieves alert when money is pay into my account, even if i send money out it take time before u debit me, and d keystone banking App is so bad, to even upgrade i can't",1
+2020,God I hate this app. It's literally the worst banking app I've ever seen and used. I can't access it when in urgent need and it's frustrating. It opens seasonally. I hate it with everything in me. You guys had better do something about it.,1
+2020,Good,5
+2020,Fantastic app. I am enjoying the multiple receiver payment platform... Thank you keystonr bank,5
+2020,Kudos keystone.nice features,5
+2020,Nice app. Easy to navigate. Love it,5
+2020,Good,5
+2020,"Nice app, keep it up",5
+2020,"Amazing!!!!! I just downloaded and increased my limit immediately. I have been complaining of this limit increase for long and they kept saying go to their branch but now I can do it myself on the app. But sha, I had problem so I tried the Enquiries and Complaints option to report to them and they responded quickly to my mail. Stop wasting your time reporting here, they will just speak grammar to you, go and use it to complain and then check your mails for response. It's reliable, convenient and fast!",5
+2020,I just installed the app. I can't log in as the app keeps crashing. I've tried over 10 times now. Please what can be done.,2
+2020,Bad very bad and frustrating,1
+2020,Really Nice App well organise for easy use,5
+2020,"Keystone app, infact keystone bank system has become the most useless system in the world banking system. The recent system upgrading has turned the system the most useless in the world. Everyday your money must loss in keystone bank. And no alart of evidense to complaint. System they resumsed on system upgrade i have loss my money in keystone. I complaint severally. And sinse no evidence to support it up the complaint became useless. Thief thief bank system. I even regret the one star i gave u",1
+2020,"The app need serious updating. It's too slow, and can't connect easily",1
+2020,Perfect .... The future is here,5
+2020,I thought we could do anything on it without going to the bank? I tried doing transfer but it said i have a transaction limit.i tried changing it but its still not working and i'm in a situation i cant go to the bank infact there is no keystone bank where i am( otun ekiti). I need help.because i am stranded,1
+2020,Great app to use!,5
+2020,Nice one,5
+2020,Nice,5
+2020,Excellent,5
+2020,Great app..kudos,5
+2020,"I enjoy my mobile banking because good is good to me,is a nice one in keystone.for is the best,key up.",5
+2020,Nice,4
+2020,Please whatever you do don't join this bank. How will you guys seize my money for more than 3weeks.,1
+2020,Very nice app. What i love most about it is the instant reciept it generates,5
+2020,Excellent,5
+2020,Excellent perfect,5
+2020,Perfect and awesome,5
+2020,"Really, it is a game changer",5
+2020,The App is amazing. Its user friendly and it encompassed virtually all that is required transact seamlessly. Its the best in the industry so far.,5
+2020,"I love this app, it is been easier and better, especially on the transaction receipt. Keep it up👍",5
+2020,Very satisfied,5
+2020,Excellent app. Excited about the cardless withdrawal. Good to know that I can still get cash from ATM without my debit card.,5
+2020,Nice and perfect app,5
+2020,The last update was quite long but really worth it. The App works better now,5
+2020,Very convenient,5
+2020,awesome,5
+2020,The app makes banking easier...it is reliable..I love the new app 👍👍👍👍,5
+2020,"This is indeed a massive upgrade from the previous ones. More features, colourful and up to standard. Weldone guys.👍👍👍",5
+2020,"This is cool, well done guys 👍👍👍",5
+2020,"It has nice features, a seamless application. Kudos to bank. User friendly",5
+2020,App is user friendly and nice,5
+2020,This is a very good app. Great job.,5
+2020,"Big ups go keystone👍, I am most excited for the send money to phone feature, when will that be available?",5
+2020,Awesome app,5
+2020,The app always force closes after updating to the latest version,2
+2020,Good,5
+2020,I dunno which one is token ...am trying to register. But it keeps asking for token...what is token,1
+2020,The application is very fast and easy to transact. I was shocked at thr quick response and delivery of services with the network of the bank.,5
+2020,What I like about the app is the e receipt you receive after your transaction...,5
+2020,Have been trying to register on the app since but it's asking for referral code On will I get referral code?,2
+2020,great,5
+2020,The app is user friendly with lots of amazing features. Kudos to keystone Bank.,5
+2020,Good,5
+2020,The application is user friendly,5
+2020,One of the best i have used in recent times,5
+2020,Wow. The experience is incredibly. Wonderful app👍,5
+2020,"Interactive, User friendly and easy to use. I find the app very reliable and better than most of the other applications out there",5
+2020,"One of the best bank i app, i have used. Easy to use...and i could use the app without my ATM card, i like that the most because it wasnt a must for me to get Atm card for my transactions.",5
+2020,"Great app, consistency should be maintained",5
+2020,This is really amazing. Paying my bills and subscriptions just became easier.,5
+2020,I really like this app so easy thanks alot,3
+2020,Fantastic and friendly platform,5
+2020,"Excellent, user friendly and many features inclusive",5
+2020,Is easy and fast,5
+2020,Very fast and effective application. Keep it up Keystone Bank.,5
+2020,User friendly,5
+2020,"Beautiful app, easy and convenient",5
+2020,Exceptional good. Just keep updating,5
+2020,This app is mind blowing. User friendly,5
+2020,The keymobile app is very easy to use. I like the new features as they enable me carry on my transactions seemlessly. I am rest assured that i can perform transactions without visiting the branch.,5
+2020,The response time was very fast and my complaints was resolved quickly. I love this new App. Nice job Keystone bank.. 👍,5
+2020,Fantastic app... Lovely interface,5
+2020,Woow the app is kul. I could increase my limit and send money to multiple beneficiaries without coming to the bank.. Thumbs up keystone bank...,5
+2020,I was able to get direct access to my account officer and receive quick response to my questions without having to go to the banking hall. This app is kul..,5
+2020,Very good app... Simple to use and understand. Wonderful interface,5
+2020,Nice app,5
+2020,"The platform is easy to use , understandable and very reliable every app should look like this 🙏",5
+2020,Nice app,5
+2020,Very nice...I highly recommend for everyone,5
+2020,I love the new interface.,5
+2020,Very nice app... Very user friendly ... Cheers keystone,5
+2020,I love this new app.....fast and easy to use,5
+2020,This app is awesome . love the cardless withdrawal features,5
+2020,Excellent mobile app. So easy to use. Thank you guys,5
+2020,Awesome,5
+2020,Great improvement from the old app and very easy to use.i can also access my Internet bank profile . kudos guys.,5
+2020,There's no need for me to visit the bank to fill a complaint form. I did it on the app and issue resolved in 24hrs. This is a timely initiative in this covid 19 period,5
+2020,Its breath taking,5
+2020,Wow! I was able to increase my transaction limit using the app.,4
+2020,So cool that I can request for my ATM card through the app@ expiration. Nice one,5
+2020,Wow.. I love the new interface very easy to navigate .... 👍Team Keystone Bank keep up the good work...,5
+2020,"Amazing app, I love the upgrade.",5
+2020,Good and reliable app.,5
+2020,Exceptional,5
+2020,Very fast and reliable,5
+2020,This is one of the best bank mobile apps I've seen... It's user friendly with good interface,5
+2020,Awesome,5
+2020,Very good. Weldone,5
+2020,Nice app. Easy to navigate. I requested for debit card and also activate the card on app. Good one.,5
+2020,I can now increase my daily limit...Thanks,5
+2020,"The new app is more faster and easier to transact with, i love it.",5
+2020,"I love the new keystone App, it's very robust & reliable. I was able to log a complain and also reach out to my acct officer. Big up for the innovation.",5
+2020,I gave it 5 stars coz it's an amazing app,5
+2020,Impressive upgrade.. Transactions are smooth and seamless.👍,5
+2020,Great app. Really convenient.,5
+2020,Satisfactory and amazing mobile App,5
+2020,Very fast application and convenient for easy banking,5
+2020,A superb banking experience...easy to navigate. Well done keystone bank team..,5
+2020,I love the interface... Quite user friendly,5
+2020,Delightful,5
+2020,I love this new digital transformation! Sit at home and get your debit card is the in thing for me. Kudos Keystone Bank!!,5
+2020,The app is excellent and gives a wooow experience particularly in the aspect of giving full details with regards to specific transactional receipts.,5
+2020,Thank God you guys came out better after that long system upgrade. I like the fact that I can request for my debit can and have it delivered to me. Great App.,5
+2020,Excellent app. Very easy to use. It suggests bank when you input account number. Don't have to look through long list of banks. Saves time,5
+2020,Just discovered that I can send money to mutiple accounts. A good one. Weldone guys @KeystoneBank,5
+2020,Very good update. Cash deposit and withdraw helps reduce queue. Saves my time,5
+2020,Good i dont have to go to bank to transact business,5
+2020,Very poor app. It does not respond to login or registration even forgot password. You guys should just say you dont have an app,1
+2020,I cant logging into my acconunt,1
+2020,Excelente,5
+2020,Wow thank God for this apps,5
+2020,Difficult get my one time password,1
+2020,"Thank you for this app but fortunately for me i was unable to install this app on my phone, the app is telling me Dat my device is not compatible with the app ND am using Samsung Galaxy Note3, plus kindly help me out",5
+2020,Excellent,5
+2020,This is one of the best APP,5
+2020,The new keystone mobile app is indeed one stop shop. It has been an awesome experience,5
+2020,This App is perfectly okay and fast,5
+2020,"This app is really exceptional, works very well on my phone",5
+2020,Excellent,5
+2020,Excellent,5
+2020,Excellent,5
+2020,"This is a 7 Star world class banking app. It has totally ease my banking wahala. Thank you Keystone Bank. If you are of this millennia, I recommend this app to you.",5
+2020,"This app is very convenient, effective and reliable for carrying out electronic financial transactions with a stress-free self explanatory registration process. 💯",5
+2020,Works exceptionally well. Beautiful for transactions.,5
+2020,Awesome,5
+2020,"This app is very good; pls let future downtimes not exceed a day, Amazing",5
+2020,"this app is absolutely amazing, the new features are to die for. Keystone mobile app is a must have",5
+2020,Satisfactory,5
+2020,Wonderful. Very easy to use and fast...,5
+2020,"It's wonderful ,I love it",5
+2020,Goood,5
+2020,The app is amazing. Great features. Efficient service,5
+2020,Nice,5
+2020,Keystone Bank mobile app is the best mobile app in the industry,5
+2020,Splufic!!! Perfect app for the time,5
+2020,Easy to use and offers a wide range of actions i can explore.,5
+2020,World class app. Very user friendly and a beautiful interface. I highly recommend this app,5
+2020,Keystone bank app is very robust and can address all customers' needs without physically going into the banking hall.,5
+2020,Easy to use and reliable service,5
+2020,Exceptipnal experience,5
+2020,"Very user friendly, Excellent!!!",5
+2020,Very impressive,5
+2020,Okay,5
+2020,The best App I have ever used. Very easy and self-explainatory.,5
+2020,Very fast and reliable,5
+2020,Perfect,5
+2020,Keystone bank mobile is user friendly and fast.,5
+2020,The app is superb. Best mobile app ever,5
+2020,"Transaction failure rate is high with this app. Most of the time, after the app gives transaction failure notice, you get debited. The worst is that, the bank finds it difficult to reverse most of these debits.",1
+2020,The best Mobile Banking Experience ever. Weldon Keystone Bank.,5
+2020,"This app is Great! Its User friendly, swift, multi-purpose and one of the best in the banking industry... This innovation is a mile stone achievement; and the way to go! Leonard A.",5
+2020,The app is quite okay and very effecyive,5
+2020,"Love the colors, and it's so fast",5
+2020,"Very smart, thanks",5
+2020,"You should try this app.. speed of light, receipts.. Awesome job",5
+2020,Woow nice one,5
+2020,It has been good using the app with the new features added to it.,5
+2020,Wonderful. A very very Good One,5
+2020,I love this app! It's robust and very user friendly. I am able to log my chargeback complaints on the app for resolution without visiting the branch.,5
+2020,Awesome app! I am particularly thrilled at the fact that I am able to apply self E-limit without having to visit the Keystone Bank branch. Kudos!,5
+2020,"The most engaging bank app out there, really impressive dispute management",5
+2020,Branchless banking! All my banking needs in one app.,5
+2020,"Awesome app, enjoyed the limit increase tool and multiple beneficiary",5
+2020,I enjoyed using the limit increase tool,5
+2020,Very easily to use... Simply the best mobile app.,5
+2020,I enjoyed the USSD linkage on the app...,5
+2020,Fantastic app. I love it,5
+2020,What an amazing way to increase my transaction limit without going to the banking hall..,5
+2020,"I like this app, more especially the ease to share transactions receipt with beneficiary..this is lovely..",5
+2020,Nice Banking App you can rely on,5
+2020,What a fantastic app. I enjoyed using the Multiple beneficiary tool... Kudos keystone Bank,5
+2020,I love the app. It is very easy to navigate and make transactions. Kudos to the team!!!,5
+2020,The update is amazing..... exciting new features that brings convenience to my banking transactions.,5
+2020,A really nice app. Ux is awesome and love the checkbook feature.,5
+2020,Very convenient to use. Best part is receiving transaction receipt almost immediately. Well done keystone.,5
+2020,"The app is fantastic, easy to use and has a whole lot of features that gives it an edge over others. My expectations has been exceeded using this App.",5
+2020,Really an awesome app.,5
+2020,The app is quite remarkable and the cardless withdrawal feature is simply fantabulous,5
+2020,It's far better and faster,5
+2020,Amazing...easy to navigate through,5
+2020,i'm really impressed with the upgrade.,5
+2020,This app is wonderful,5
+2020,"Wow, i really love this upgrade!",5
+2020,an amazing app! thoroughly excited about the new features.,5
+2020,Simply the best especially the sharing of receipts,5
+2020,I love the limit increase upgrade on the app.,5
+2020,Love the fact that I send money to multiple beneficiaries. Ajibola,5
+2020,"Great app, i like the features",5
+2020,Fantastic app...i love the features,5
+2020,This app is amazing,5
+2020,Fantastic app.. well done keystone,5
+2020,Fantastic app.. Ive had seamless service experience with this app... Nice one keystone bank,5
+2020,Thank you Keystone. This is fantastic with better features,5
+2020,This is impressive. The tool for enquiries and complains is fantastic. Easy to use and responses are between 24hours max,5
+2020,Ok app. Please how will i increase my Limit without visiting the branch,5
+2020,So excited I can increase my transaction limit myself without visiting the branch,5
+2020,Nice app,5
+2020,Nice one,5
+2020,Everything good and nice,5
+2020,"This is the best app so far, user friendly and have all I need for my banking transaction. Thanks to Keystone bank team.",5
+2020,Awesome features. Kudos keystone,5
+2020,Wonderful App. Great Innovation,5
+2020,Wonderful App. The best by far in the industry.,5
+2020,The ease to send transaction receipt via WhatsApp to the beneficiaries is a wao experience,5
+2020,"Nice upgrade. I'm really trilled with the features they added to the app, nice one Keystone Bank.",5
+2020,The app functionality are superb and excellent. Thank you @Keystone Bank for the app. Kudos,5
+2020,"best bank app I've used so far. and that cheque feature, superb!",5
+2020,The new features like cheque request and dispute management is wow.,5
+2020,Not loading 😕 😢 😑 😒,1
+2020,Goooddd😩😩 I love this new interface. Hope it just remains like this. Easy to use and makes you wanna do more transaction. Lol. Love you keystone bank for once! 💖,4
+2020,Since have open the app have not been able to do a single transaction telling me over limit it's very annoying I just think I need to close down the account and move to better Nigeria Bank the work more faster,1
+2020,Ok,5
+2020,"I don't know how to express my feelings now... But it's annoying. I have been trying to increase my transfer limit ever since I downloaded it. I even downloaded the keystone m token app on my second phone to get it activated so I can generate my token so as to increase the transfer limit. It's not working, invalid token ever since I have been trying. I tried to call your customers service and it's not going too. It's better not to even create an app that is not functioning. You can do better,pls",1
+2020,Very useful app. Since I changed my phone last year. I've been trying to log in. Keeps telling me invalid password and username. In fact I want to close my Keystone account. Keystone services are just too poor,1
+2020,Good,4
+2020,"It's annoying, there's always no service whenever I really need to use the app",2
+2020,"I've been trying to register for internet banking for weeks now, it keeps telling me, can't verify account details.",1
+2020,Awesome,5
+2020,"i cant carry out transaction, what kind of app is when, even when i havent done any transaction before, keeps saying transaction limit exceeded with with 5000",1
+2020,Not bad.,3
+2020,Great,4
+2020,Very poor,1
+2020,I have been unable to do online banking,1
+2020,Great....but please ur upgrade is taking too long...i can not transfer i can not withdraw please...i need money,3
+2020,Useless app. I have been trying to make an important transfer since morning. It still not working. I regret having an account with keystone,1
+2020,Is there a specific reason why this app keeps crashing on my Camon 9 pro phone? Like immediately it logs in it crashes. It NEVER stays. I have done practically nothing with it since I downloaded it. It's just sad.,1
+2020,Good,4
+2020,Pls I have been finding it hard to login since 2 days ago. What's happening,5
+2020,Easy money transactions,5
+2020,I cant still register,1
+2020,"Stupid, useless and inconsistent app",1
+2020,"Great app, I love this app honestly",5
+2020,Its not working... Dont waste your MB,1
+2020,"I'll practically say all the positive reviews you see here are from workers in the bank. This is the WORSE banking experience I've had in my years on earth. Their server is ALWAYS BAD and the excuse they'll give everytime is ""system maintenance"". Every freaking time and when this rubbish is ongoing it's impossible to have access to your funds. This could go on for 2 days and more. This pathetic bank has made me lose clients on different occasions. For your good, DO NOT have transact with them.",1
+2020,"The app is crashing on my phone, after pressing my password, and username.if I press ok the app will just cut off after some second",5
+2020,Bad,1
+2020,"After the update,it crashes a d refuse to go beyond sign in This occur after the app was updated",5
+2020,This is painful.. After login and it shows welcome.. The App automatically doesn't respond... Cant do anything using this App.. The App crashes after login..,1
+2020,The app constantly crashes as soon as its you login,1
+2020,@ keystone mobile team guess you are aware the app is crashing intermittently please assist look into this ...... I will come back to give my full review,2
+2020,Good app,5
+2020,Terrible experience for over 24hrs I must say.,1
+2020,Good day I don't know what's the issue with the app it keep telling me unavailable service when trying to login. This has been happening since 4th of October 2020 till now. Moreover I do love the new update.,4
+2020,"I love this app, Easy to use",4
+2020,Nice app,5
+2020,"Very poor, anytime i almost complete registration the bank app force closes itself and its not just my phone",1
+2020,Super but pls stop reversing money after showing delivered its brings confussion between costumer,5
+2020,I am in love with this app,5
+2020,"The app has never been successfully logged on in my device, despite uninstalling several times. Kindly fix this",1
+2020,This app has been useless to me😡😡,1
+2020,"Awesome, this app is user friendly with excellent condition result.",5
+2020,Adamu Suleman,5
+2020,Superb user experience and fast loading,5
+2020,"I cant seem to be able to login, when it gets to the CONTINUE, it sends error message.",1
+2020,Perfect,5
+2020,The app is giving a lot of issues. Such as i cannot login or change my password with ease,2
+2020,Hmmm...keystone...you guys did it this time. This is the best banking app I have seen in Nigeria. Please keep it up,5
+2020,Banking at your finger tip,5
+2020,Please when is the new mobile app going to available for IOS users,5
+2020,Plz what is the referal code,5
+2020,Best,5
+2020,"Hi, just download the app, but it keep hoing off once i log in, any idea as to why this is so? I operate a cooperate account",1
+2020,Very impressive,5
+2020,This is by far the best Banking App I have seen,5
+2020,Supuerb and quality,3
+2020,Awesome,5
+2020,Best banking app ..,5
+2020,"I resolved the installation issue and now, I haven't been able to log into my account for some days now. Fix it",2
+2020,it so nice,5
+2020,Very bad app i cant login rolling more than 15 min,1
+2020,Really great features...the fact that my transaction receipt can pop up without me screenshotting makes a lot of sense...Way to go guys...This app is the real deal,5
+2020,It is not selecting my account after logging in. It is frustrating because I cannot make use of it.,2
+2020,"This is best of it's kind.Seamless,fast and reliable.",5
+2020,Exceptional I love the speed,5
+2020,Very good app,5
+2020,App is fatastic,5
+2020,Awesome application. This is really banking at home,5
+2020,Fantastic! Good job Keystone Bank always reliable,5
+2020,Very user friendly.,5
+2020,We are the best,5
+2020,"This is great, this App is the leading app I know.",5
+2020,"I am really amazed by this app! It's a complete package, easy banking on the go. Great work!!",4
+2020,It's okay,5
+2020,Awesone experience,5
+2020,Best mobile banking ever,5
+2020,It's seamless and exceptionally efficient,4
+2020,Fantastic App.,5
+2020,It's very flexible,4
+2020,"Getting it right now.. Kudos to the bank, now I can get my E-Statement in seconds.. Lovely",5
+2020,"The app is user friendly, Convenient and Superior Quality experience. Thanks to Keystone Bank",5
+2020,The new keymobile is so amazing; You have a branch right on your palm😎,5
+2020,Wonderful app,5
+2020,I love this new App..... You can request for your card and get it delivered to your preferred location. You can do a lot of things on it. You can also book your deposits..... Wow! It's bae,5
+2020,This is an excellent upgrade to the old one. Particularly the receipt inclusion is fantastic,5
+2020,Exceptional,5
+2020,It is the best app ever. Kudos to you guys,5
+2020,I enjoyed the user friendly interface. The expense management option was so thoughtful and the fact that I can confirm my cheque from anywhere is amazing. Last but not least is the fact that I am linked directly to my account officer for easy dispute resolution. This is a top app.,5
+2020,Experience like never before. This is actually banking at finger tips. Congratulations Keystone bank.,5
+2020,One of if not the best mobile app for banks... Very robust and convenient. Can easily do everything on it.... Kudos keystone bank,5
+2020,"It is very user-friendly. I love how the transaction receipts are automatically displayed after each transaction, and can easily be sent out too.",5
+2020,Wow!!! The new keystone app is simply amazing!! .. i love the fact that you get to do your transactions with ease and can easily refer a friend .. the best Banking App so far!,5
+2020,"It's very user friendly, fast and the app makes transactions really seamless. The interface is wow. This is definitely one of the best banking apps ever.Keep it up",5
+2020,Thinking of an app to do seamless transactions at the comfort of your home? Think KeyMobile. Best app ever!!! I love my bank.,4
+2020,Awesome,5
+2020,Beautiful interface,5
+2020,"The new app is simply amazing, faster ,user friendly and convenient. I like the fact that I can share transaction receipt and also increase transaction limit.",5
+2020,Very easy to navigate,4
+2020,"Fascinating, easy, reliable and convenient to use",5
+2020,Improved innovation banking app. The features are unique with good image quality.,5
+2020,Impressive and improved app .... better than the rest...,5
+2020,The app is super excellent ......is d best app bankwide with many features all tnks to KBL for dis wonderful innovation,5
+2020,simply awesome.,5
+2020,"The experience is exceptional, 1. immediate transaction receipt 2. Easy to use 3. You can refer a friend. Is the best mobile app so far.",5
+2020,"It's awesome, the interface and the transfer it's ease even a kid can understand",5
+2020,Better User interface and improved functionality,5
+2020,"Now, this is what I call banking on the go. First, the app is light - does not take up space. Again, it is robust - does virtually everything you go to a bank for. Cash withdrawal, deposit, western union, complaints and enquiries, even instant sharing of receipts. What more can one ask for? I am proud of my bank - the great Keystone bank.",5
+2020,Silk and smooth transactions. Multiple transfers,5
+2020,I love the link on the app with the Internet banking platform,5
+2020,Increase your transaction limit from the comfort of your home/office,5
+2020,Wow! The app is so smooth and user friendly. I love it,5
+2020,I love this new app. It's easy to navigate and the self services cover a lot of areas that makes it easy to resolve certain vital issues without having to go to a bank.,5
+2020,Fantastic app and user friendly.,4
+2020,"Wow!! Awesome innovation. It's Fast, user friendly and convenient. So I can increase my transaction limit at my convenience, activate my debit card, reactivate my account. This is ALL IN ONE!!! True definition of a mobile BANK. I love this app.",5
+2020,This is the best response to the COVID banking challenges that I have seen from any bank so far. You guys went to the heart of the problem to give us safe banking. I like the Branch services and Self service features. I will give you 4* until you release the Rewards that's coming soon.,4
+2020,"The new keystone App interface is really nice, good job guys, 👍👍👍what is this rewards feature that is coming soon and how soon is soon?",5
+2020,"The new Keystone Bank app, is simply amazing, get your transactions done at ease and convenience. Try the app and thank me later😂😂",5
+2020,User friendly. Nice updates,5
+2020,Wow! Awesome! Best banking app I've ever seen. Please enable the cashless withdrawal option already. This is a huge upgrade. Weldone Keystone bank.,5
+2020,Excellent...,5
+2020,Wow.nothing can beat this. Its wonderful,5
+2020,"I love the new keystone bank app,the interface is amazing, I can't wait to see the new features that are coming soon 👍",5
+2020,Super sleek with beautiful interface! Better than whatever I've ever seen of any Naija bank before!,5
+2020,Exceptional App. Highly recommended to all.,5
+2020,Wow! this upgrade is fantastic.👍 Keystone Bank,5
+2020,Great App,5
+2020,One of the best mobile apps so far. It's like having your bank with you all day!,5
+2020,Wow... this updated app is efficient and user friendly... I can virtually do everything on my account like increasing my limit without visiting the bank.,5
+2020,The best app in the banking industry,5
+2020,I just wasted my data downloading this app i can register my account number its telling me account number already exists but how..😡😡😡,1
+2020,"Good, but net work atimes becomes tough 🙁",4
+2020,This is awesome. I totally love the fact that it popped up my receipt immediately.,5
+2020,"It's okay. You can do a fix deposit and liquidate, pay bills and many other in branch transactions. Great one!",5
+2020,Its on point,5
+2020,Great improvement from the previous version. I love the fact that you can increase your transaction limit from the comfort of your home.,5
+2020,Just takes the banking away from the banking hall.Nice one i love it,5
+2020,Very good app keep it up.,5
+2020,"Great app, But please how can i make use of the fingerprint login? I have tried, but it seems I'm not getting it right or something",5
+2020,"Great interface, improvement is all over.",5
+2020,Very friendly interface and broad range of features that allows you to do almost everything you can do in the branch.,5
+2020,"This is the best mobile app in Nigeria I must confess. Kudos to Keystone bank. The transaction receipt pop up is so amazing. Dormant account reactivation, payment of OBC atc. This is the best amongst equal.",5
+2020,"This Application is beyond exceptional, I can increase my daily transaction limit with my TPin, or my Debit Card, or my Token or with an Indemnity, meaning i can do i self limit increase without the hassle of calling the contact centre or visiting a branch. So nice",5
+2020,This app is simply amazing with innovative features. I am happy I can now log failed transactions from my house conveniently. Thank you keystone for leading the way.,5
+2020,The interface is WOW... This app is the definition of banking on the go. You can do a lot in the comfort of your home. Welcome to keystone Bank branchless banking.,5
+2020,"Great App, the new feature to share transaction receipt is brilliant!",5
+2020,"The app is exceptional..you can now do soo much more!!...upgrade account, deposit cheques This new upgrade is A blast! Welldone keystone bank .",5
+2020,The app looks good,5
+2020,I thoroughly enjoy the fact that I can now share transaction receipt whenever I want and I can easily refer a friend. Great App,5
+2020,I love the ability to log a dispense error complaint and it gets treated. Kudos and thumbs up!!!,5
+2020,Nice application,5
+2020,Smooth and sleek. An update worthy to be hyped.,5
+2020,I love this App because you can block your card from this app. You can share transaction receipt. Activate debit card. Hide your balance. Request for card and get it delivered at any preferred location. Increase transaction limit.,5
+2020,Truly a seamless banking experience with this app,5
+2020,beautiful and convenient app,5
+2020,Fantastic App.,5
+2020,"Excellent features,easy to navigate.",5
+2020,Wonderful!,5
+2020,Very user friendly,5
+2020,"Beautiful,absolutely beautiful...all I want to see changed is the 1st interface,those men no make ooo",5
+2020,The app is fantastic,5
+2020,Wow...this is awesome... Transaction receipt can be shared and money can be sent to multiple beneficiaries.. I'm so much loving this app and enjoying the experience..... We grow together!!!💪,5
+2020,Wowoooooo I love this new one. Better version,5
+2020,Great Job... Excellent,5
+2020,The fact that I can log my dispense error from my phone really meets my need. kudos keystone Bank,5
+2020,Great App! Makes life easy. Thank.you Keystone Bank,5
+2020,I like this upgrade. The most interesting feature for me is the ability to increase my transaction limit without visiting the,5
+2020,Great upgrade,5
+2020,It's wonderful and easier to use... Its self explanatory and has a user friendly interface... Go keystone Go!,5
+2020,Very easy to use,5
+2020,Excellent!!!!.This upgraded app definitely has more unique user friendly features. Looking forward to carrying out more seamless transactions on it. Weldone Keystone!!!,5
+2020,The experience is fantastic and user friendly.Very fast,5
+2020,This is an exceptional upgrade from the previous app.. There are so much more that can be done with this app.. I personally like the fact that I can send money to multiple beneficiaries on one single session. Great App,5
+2020,Fantastic upgrade to the app. I love the card delivery to my doorstep. Kudos Keystone,5
+2020,Not just the most beautiful app but very useful for transactions whenever I wish to make one.,5
+2020,"I love this app. It's fast, reliable and includes awesome features that aids easier transactions.",5
+2020,Great app,5
+2020,Fantastic app. I love the new upgrades...,5
+2020,I love this app. It is very loaded with wonderful features.,5
+2020,Absolutely seamless and quick to use 👌. The best mobile banking app.,5
+2020,"Upgraded version with alot of good features, 5star @keystone bank.",5
+2020,Wow super fabulous.. Very easy to use and lot more can be done on the mobile app,5
+2020,Nice,5
+2020,Excellent app.,5
+2020,Very easy and smooth to use,5
+2020,"The app is very easy to understand,I love it Long live keystone bank",5
+2020,Its fantastic,5
+2020,"This new app is a total wow experience... Nice guys, let's keep this going",5
+2020,Amara Onuegbu new look is awesome!,5
+2020,This app is fantastic I ❤️ it .,5
+2020,I have been using the app for more than a year now but this upgrade is awesome. So innovative and user friendly. Kudos.,5
+2020,Cool App...It is user friendly.I recommend this to every customer of keystone bank.,5
+2020,"A great app..... I've enjoyed doing my transactions seamlessly, and it works so fast!!!! I'm glad I bank with Keystone.... This repackaging is top notch, I can do almost anything via the app. I just love how my receipt generates immediately and I can share it easily with whoever I do a transaction with....... Thank you keystone!!!!😊😊🤗",5
+2020,Wow!!! Great app. My bank on my phone. Keep it up!!!,5
+2020,Completely smooth experience... 👍🏾,5
+2020,Beautiful improvement. 👏👏👏,5
+2020,This app is amazing! I love the refreshed look.The colour theme and the user experience is top notch.I can conveniently say this is the best banking app in Nigeria.,5
+2020,This app is definitely the best in the banking industry. The recent update has so many distinctive and amazing features that I have not seen before. Kudos Keystone Bank!!! The sky is only your starting point👍,5
+2020,Great app to work with. I enjoyed my experience with transfering money. All my friends need to use this!,5
+2020,Wonderful Mobile app by Keystone Bank.,5
+2020,An amazing app,5
+2020,"The App was so fast to download, user interface is friendly and I was able to request for limit increase successfully.",5
+2020,Exceptional,5
+2020,"Wow, this is a good one @keystone.",5
+2020,The fact that I can do everything banking on my mobile app is it for me. Kudos team keystone,5
+2020,"Best of mobile application ever , Everytime is easy and very fast , also very convineant to use. I have try many transaction and it went easy.",5
+2020,"I love this app. Its fast, reliable and easy to use. Runs my transactions seamlessly, Its a great app.",5
+2020,This is extremely brilliant. Kudos to Keystone bank for this Mobile App. I absolutely enjoy it. I practically dont have to go the bank anymore.,5
+2020,"This is the best mobile app ,it is really branchless banking, I can do all my banking transactions without visiting the branch. This updated version of Keystone Bank mobile app will cause disruptions in digital banking space in Nigeria.I am giving it 5stars.",5
+2020,Amazing app. The new features introduced are interesting. Kudos! Keystone Bank.,5
+2020,Woow!!! this upgrade is so lovely with fascinating features. Thumbs up keystone bank for serving us better.,5
+2020,"Very exciting app, easy to use and user friendly. Keeps me from visiting the bank always",5
+2020,Very friendly,5
+2020,The Best of it's kind. Top Notch! Keep it up Keystone Bank!,5
+2020,This app is a game changer! My experience using it has been superb. I particularly love the newly added features. It's awesome and truly a breathe of fresh air.,5
+2020,The app makes banking easy.features introduced are extraordinary,5
+2020,This is lovely and easy to navigate.,5
+2020,"This is what is called a Mobile App, fantastic work done here Keystone Bank team!",5
+2020,"Fast, smart and reliable APP ❤️❤️❤️❤️❤️",5
+2020,Very good and smart app...the upgrade is fantastic...weldone guys..,5
+2020,Amazing app!! User friendly and highly convenient.,5
+2020,Best features seen so far.Quite exciting to go branchless 💃💃,5
+2020,The experience since I downloaded this app has been amazing.,5
+2020,"Thank you keystone bank ,I am so happy with this update,I can now hide my account balance,Increase my limit and request for my debit card without going to the branch..",5
+2020,Highly efficient,5
+2020,"Wow! Keystone Bank has upgraded their Mobile App. The new look is awesome, this is a major change from the previous App. I can't wait to use the new features as well. They sure listened to their customers. Well done Keystone Bank!",5
+2020,Satisfied,4
+2020,Good app,5
+2020,This apk is very good and awesome,5
+2020,It's works fine and fast....I enjoy using it,5
+2020,This is so annoying l have been trying to open the app but can't log in telling me error or wrong password for more than 2months now please try and do some thing,1
+2020,Cool,5
+2020,EXCELLENT,5
+2020,The app sucks. After logging in i can't connect. I can't even get to the page to do transactions.,2
+2020,Good,4
+2020,"This app ain't bad at all is funny I come here to read all this negative review, it as been years m rocking with this bank and I never have to suffer from them.... Keystone bank is underrated",5
+2020,This is such a stupid app at first time everything is great but at last i cant even see my balance,1
+2020,Very good,5
+2020,Nice,5
+2020,"The app is begging for an update. Last update Feb 2019! Tiny prints, just a day history, no generated receipts, can't search for transactions, poor UI interface,.....Who are those in charge?",1
+2020,"Consumes too much power and some functions just don't work. For example, one can't update transactions limits on the app.",1
+2020,"The app seem to be unhelpful,it does not requires one to sign in,it only ask someone to login. So how can a new user start?",1
+2020,"I don't know if it's the bank or it's the app, either way it's very useless. I can't perform any transaction. Just a total waste of my data",1
+2020,Very bad,1
+2020,Very frustrating and archaic app.,1
+2020,Please you guys should develop and upgrade your app cause this is total mess. Come on you can do better than this.,1
+2020,Awesome,5
+2020,It made do my things easy without going to the bank,1
+2020,Nice,4
+2020,luck,5
+2020,I forget my username and ican't log in,5
+2020,Nice app and easy to use,5
+2020,Is this truly a bank app? Crazy just too local for usage goshh,1
+2020,Just deleted the app. I can't log,1
+2020,"My acount is daid to be deactivated unless i make a trnsaction,can i deposit five hundred naira to keep it active??? Please i need a reply immediately",2
+2020,"If i should rate this app or the bank service at large i will give them 0.2%, because they can frustrate someone till he/she will decided not to bank with them",1
+2020,"Both the bank and the app, very very useless",1
+2020,"I used to sign in with my finger pring but now havw been trying to log in using my finger print but dd't open, too many attempt i have to reset my profile and no room for doing so.",1
+2020,"This App drives me nuts. How come i cant find the bank i want to transfer to, keeps showing me MFB, are those the only banks you deal with. Shame. And even your USSD code is still not working properly. Seeiously, this is not good for emergency.",1
+2020,Don't just understand the app. Total nonsense. I can't even register!,1
+2020,Good,5
+2020,"Seriously when are u guys going to fix your app issues, now to get OTP from your bank, after getting tired of waiting, I saw the otp message the following day. Getting sick of all this, to transfer money to my account another issue, there would be problem to find my name, issue upon issue",1
+2020,Can't login since yesterday...when u fill in my details or use the fingerprint option..it says please wait and then later it goes back to the login page...Its frustrating and annoying..You guys need to fix this login issue..,2
+2020,Can't login for months now stupid app,1
+2020,"It's very disgusting and useless app, can't login, and it keep on going back. Honestly i regreted of banking in keystone because everything is so bored about them",2
+2020,Ummo..my login is successful but am having a problem with the tranfer limit.. Have tried increasing the limit but to know avail.. I can't even transfer 500..,1
+2020,This is the most stupid Bank app I've ever come across 😡,1
+2020,Really I appreciate it and bleave with its releability only what we need is to print a receipt,5
+2020,Good app keep it up guys,5
+2020,Best so far,5
+2020,"frustrating app , can't login, app gives error on fingerprint login.....tried resetting password but token not sent to registered phone..... Am tired of the app.....contacted customer care, they said new password has been sent but still didn't receive any password.....ur online system is so frustrating.... customer care can't even help you....When am able to get my money out of keystone bank, will never put a penny in there again. Every body complaining of login , login , login, login issues",1
+2020,"Seriously this is a total mess. Should i say this app was affected as a reult of upgrading or what? And the worst part of it, if we visit any of their branch they won't give attention. What a trash!!! I move to another bank then wipe your app from my device.",1
+2020,It's always exiting itself while registering.,3
+2020,Ok,3
+2020,Good 😌,5
+2020,The app is a total failure,1
+2020,"Why is the app so frustrating, ot keeps Telling ne to put in the appropriate currency. Where as i already put in d currebcy as naira",1
+2020,Am not even able to login to my account it just loading loading,1
+2020,the USSD hasnt been going since morning and i have a transaction i wanna make... This stress is too much,1
+2020,God will purnish you people for how stranded you have made be today. Your bank will fold up.,1
+2020,This app is just a waste of data😡,1
+2020,Good and easy to transfer,3
+2020,"Downloaded for 2days now after opening an account with your bank. I even filled in an SMS form at the bank and did all the requirements, yet untill now I can't get an OTP code sent to me to enable me register with the app...it's frustrating",1
+2020,Good,5
+2020,Excellent,5
+2020,Nice indeed,5
+2020,Super and good Application. I enjoy every transaction I made with it... I gave it 5stars,5
+2020,User can't request account statement. While u design a button on the app for user to request accont statement.,1
+2020,"Its user friendly, convenient and secured. Love this app and i have never had issues with it. Unlimited kisses to you guys....",5
+2020,Stupid bank... I'll have to go and collect all my money and block the account,1
+2020,"This is total nonsense to me, because I've been using the app for some months without any problem but suddenly I can't login to my account without forgetting any of my login details. I complained at customer care in bank, they sent me another login details and password after filling a form but still can't login. Still telling me error login. I believe this isn't good enough",1
+2020,Excellent app! Kudos to Keystone Bank LTD!,5
+2020,So useless Haven't been able to register since I downloaded it It keeps saying invalid token,1
+2020,Very annoying App. You guys should try have a WhatsApp contact.,1
+2020,great,5
+2020,"am giving 1 star because you need to Update your app, this app doesnt do anything i cant even log into it. Your bank is a very good bank but you have to have a better app for your bank please",1
+2020,"Am only giving it a star because it took time to create,to be frank am disapointed at my bank having such useless app its literally crab,its take time to login and when it does,it now randomly gives gives me bank names that am suppose to transfer to",1
+2020,Fantastic app,5
+2020,The best mobile banking app.,5
+2020,"I can't log in with my password, I can't login with my finger print, I can't even change my password, I can't transfer using 7111. My money is just stock in there. I have emailed the bank and I have called their customer care and nothing has changed. They haven't done anything about it and this has been happening for months and months. Am fed up. Am so so fed up.",1
+2020,Since i have downloaded the app to register has not being possible. I entered my account number with the last 6 digits of my card but its not moving forward to yhe next page,1
+2020,"I need my statement of account very urgent and vital, which ordinarily I should be able to access it through the app, but I have wasted mb trying to install it severally it is not installing, tired and fed up.",1
+2020,Excellent,5
+2020,Secure and easy to use,5
+2020,Alright,5
+2020,Mhiz Joyce,1
+2020,"Keystone , i know him to have elasticity its a living stone ,he dosen't take defeat .i started with them from 1998 and if other banks fold as if it will affect them but they keep on .infact i know them much but i will just stop here for now.",5
+2020,"You guys can do better than that... Poor features, slow, complicated.. 🙄",1
+2020,Good,5
+2020,The App is not user friendly. You cannot contact or chat with the customer care unit. Always having issues making transfer.,1
+2020,Nice app,5
+2020,Great app.,5
+2020,The APP is good but please you people should try to show the transaction statement in full both the money transfer and airtime,5
+2020,This app is useless,1
+2020,Hello my mobile app cannot go since last year please help me to reopen it thanks,4
+2020,This app is completely useless on my phone I can't even register it Too bad,1
+2020,"I format my phone and since have been trying to reset my profile, but it not working",1
+2020,rubbish app... opened an account on it and can't transfer more than 1k per day.,1
+2020,it is good applicstion very good use.,5
+2020,"Am not satisfied with the app, wen ever i login to my account is not going through.",1
+2020,I regret opening an account wit keystone U guys are the worstest i ever know,1
+2020,"Im finding it difficult to register, it keeps on showing me step 1",1
+2020,"This bank is Very very poor, I regret to bank with keystone bank ever since the day I open my keystone account I have not get rest of Mind with them, Just imagine someone can send me money now, it take me 7 days to receive alert , even the way they process there client files is very very poor, what a hell is all this , to stop all this rubbish I have to go and open new account with other bank, if you are using keystone bank you will understand better thanks",4
+2020,Poor,5
+2020,Great,5
+2020,Good App. Bank transaction made easy.,5
+2020,It's really faster in making transaction.,5
+2020,Couldn't even download after wasting hours and my MB. This app is USELESS! EDIT: Keystone Mobile Bank and their App still remains the MOST USELESS in the banking sector anywhere in the world. Very Useless and Worthless Bank. Everything about this stupid bank is USELESS and WORTHLESS!!!,1
+2020,If i can give this app 0 star i will definitely do that. I cannot even login,1
+2020,Bad app,1
+2020,Very convenient👍👍👍,5
+2020,excellent,5
+2020,Very bad experience,1
+2020,Wow am happy to have this application I was unable to register at first but thank God it done now thanks to keystone mobile banking.💃💃,5
+2020,"Great, simple and fast",5
+2020,It's unreliable and for 4 days its not been letting me log in. And when I first tried to register it was a problem. Please the developers should fix this problem because it is difficult to use the app.,2
+2020,Very slow,1
+2020,Its kinda good,4
+2020,I am unable to log in. I have only been able to register my log in details but to log in has proved abortive. The app is useless.,1
+2020,I've been trying for hours now to register. What is the essence of having an app if your customers can't even register?! Not impressed... at all!,1
+2020,"Takes long to open,slow for fast access",1
+2020,Excerlent,5
+2020,Recommended,4
+2020,Great,5
+2020,It's always having network issues,3
+2020,Amazing App. The best so far,5
+2020,Tried registering my savings account in my mobile banking app. It was just taking me back to previous page(step 1) and I was just recieving token numbers continously .,1
+2020,Excellent,5
+2020,"This is a good app, but I'm not enjoying my experience... First of all, the time it takes to login, secondly, could you please put a list of all other banks to transfer to, rather than guessing which bank I'm transferring to... its frustrating after putting the account number and not finding the matching bank, Thirdly, when you make a mistake in inputing account number or bank, and it tells you error you can't edit it, you have to go back and start the whole operation again",1
+2020,Good app,5
+2020,"Your banking app is very poor please work on it because I'm unable to chat with customer care, I even tried to send email but no response. Please improve your services",1
+2020,I can't register.,1
+2020,"The app is good and secure, but very frustrating that you can't send more than a thousand naira. This made me lose more money any time am transferring a huge amount. It's better I don't even download it from the start",1
+2020,"Abeg update your app. Coronavirus donation of N 1billion but your app has been dysfunctional since February 2019. There are so many issues with it and no, I will not write to your CC email. Just update the freaking app. Thank you.",2
+2020,"Could not download, it wastes data",1
+2020,All Keystone Bank app doesn't work mtss,1
+2020,I have nothing to say not just happy with the app,1
+2020,Good. And dependable,5
+2020,I have been trying to log in but cannot because I forgot my username and password.please I need your assistance.,3
+2020,Beautiful App Very Convenient For Use Best In Nigerian,5
+2020,One of the worst banks in nigeria,1
+2020,Not fast,5
+2020,I can't even pay my DStv Bill .. it showing me that i have exceed transaction limit,1
+2020,👌,5
+2020,I want to send money to someone and they said i have exceeded my withdrawal limit what should I do,2
+2020,Good App,5
+2020,"Please why is it that I can not transfer more than #1000 per day with the app, it's worrisome?",5
+2020,"Really? Is this some kind of joke or something else.? I just downloaded the online app then after entering my details, I can't even make a first login with my details that was accepted. How is this helpful at all?",2
+2020,"I have downloaded it 7times today,it doesnt stay on the device",1
+2020,I'm really not happy with this mobile app I swear what is the problem with your Bank?,4
+2020,Dead app and bank has always complaint on service Unworthy bank,1
+2020,This apk is rubbish even keystone bank are rubbish i forgotted my profile username and password and i wanted to reset it but it is not working.Keystone costumer care is absolutely rubbish i cant call for free . You better improve,1
+2020,Am tried of this app for Christ sake I can't login into my account,3
+2020,Cool app,5
+2020,"Stupid app can't even do anything with it, it keeps telling me I have exceeded my limit even when it's just 1000. Also bought airtime, I was deducted but never credited",1
+2020,Gud,5
+2020,Good but sometimes slow keep up and try improve d app,5
+2020,The only problem having with this app is that you cannot see your bank statement not to talk of downloading it like other banks,3
+2020,Total rubbish.,1
+2020,"How can i change my transaction limit with my phone, my branch is very far from me. Help me",1
+2020,"Keystone bank are you like this, i redownloaded your app and wanted to login but i couldnt",2
+2020,Very nice application i used everyday for my satisfaction.,5
+2020,Good. Still observing the app,1
+2020,This app is so stressful. I tried logging in but i can't though i 4got my username. I tried deleting the app and re downloading it but i still face the same problem.,3
+2020,This app is trash ...i cant even login....am tired of keystone bank.....you people should better work on your e-banking.....there has neva been service....trash,1
+2020,Good App,5
+2020,"This app is fake , i use to make transactions more tha 3000 but now i cant anymore my limit is 3000 and i tried changing the limit it showed successful but not still working . i went to the bank several time for this issue but still, no differences the bank is even tired of me . because when i come the attendant changes face for me . pls try to do something.",2
+2020,"The app is good. Keystone i don't understand why you are debiting my acct unnecessarily, is it because I do transactions through this app? But it hasn't been like that from the past past. Pls debit above #100 to #150 is too much for a single transaction. Pls rectify.!",5
+2020,Please my account no was sent to me as my username and i cant login with it pls what will i do,1
+2020,"This is disappointing! I tried so many times but, couldn't log in to my account. Though, I have forgotten my username and I tried ""forgotten password"" hope it would suggest my username to enable retrieve my log in details but to no avail...! Keystone bank what's wrong with this app nah? Ah!!!",1
+2020,I changed device and now i am unable to log on. Please assist urgently.,3
+2020,"Keystone bank, why is that that each time I use your mobile application is always a failed transaction and my account will be debited, while the receiver will waiting in vain, the worse part is that you still charged for that failed transaction. I keep calling customer line and still charged me . This is really disappointing.",1
+2020,Perfect,5
+2020,I have been unable to use this this app for any transaction for the better part of the last 2 months,1
+2020,Very difficult to download in,3
+2020,Masha allah,3
+2020,"The app is wonderful,though it can be a bit slow in loging in but thumbs up..keep it up but u guys can still do better",5
+2020,Exellent,5
+2020,Exellect,5
+2020,This is the most greatest banks I ever know my bank,5
+2020,Ok,5
+2020,I want to use the App in terms of money transfer,1
+2020,"Good...just that when I want to make transfer in the evening or night, it doesn't respond.",2
+2020,"What a useless app, can't even login successfully, been to the bank a couple of times and it's same challenge",1
+2020,Good,5
+2020,Like it.,5
+2020,Good,5
+2020,Fantastic job and wonderful application,5
+2020,Keystone bank! Why is it a big issue to get me my username after 3 times visit to your Akowonjo branch and i was promised it will be sent to my email address which i had to provide again and again during each visit. I had a change of device and ever since i have not been able to download your app. Getting my username to enable me use internet banking is a big issue that requires only God knows what to resolve. There is practically nothing to rate about this app or the bank itselt.,1
+2020,Very good and fast application to make transaction.,5
+2020,"Whats d hell is going on wifh dis bank and their services, a transafer of 65k was sent, only to discovered that my acct cant send, buy or transact from the same acct which recwived money in.... Pls whats d solution, this is lockdown period....",1
+2020,Good,5
+2020,I cant register it keeps loading back to the register page,1
+2020,"Better mobile banking app, with stable usage and network standard.",4
+2020,Very nice app. Infact this is a total transaction solution. Very fast and user friendly.,5
+2020,Enjoying it,5
+2020,"I love the app ,its so swift, i like that the limit is 1000 naira this is going to cripple the activities of 419 ,i increased my limit to the amount i wanted in the bank.",5
+2020,"Since I downloaded, I have not been able to do anything on it..exceeded transaction limits it says irrespective of the amount, very slow too",1
+2020,Excellent,4
+2020,Not working,1
+2020,Excellent,5
+2020,The app is working well and am glad i have it,3
+2020,Very bad.. to keep it short. Try and copy mobile banking from GTBank,1
+2020,"Dumb app! Can't transfer more than N1,000 per day to other banks simply because it's my daily limit. Who sets daily limit to N1,000 at this age in time? Very annoying!",1
+2020,"What is the problem keystone,i have tried severally,afyer downloading yo 100%it will write unable,try n verify the problem.after wasting my airtime ,data and wifi",5
+2020,The world banking,5
+2020,Good,5
+2020,Slow app,1
+2020,Nice app and easy to use. Is interesting,5
+2020,I can even download the app,1
+2020,"I like your App, its reliable!",4
+2020,Very bad,1
+2020,"Very annoying app, can't transfer money",1
+2020,This app honestly sucks! Oftentimes will I have to uninstall and then install before I can gain access to it.,1
+2020,"The most underdeveloped banking app I've seen so far... Can't log in, and can't allow me reset my password... When i fill in my details and press connect/log in it automatically cleans the information I entered without any connection. Why Keystone? Why the bank I chose?.",1
+2020,"Pls I downloaded the app but yet I can't open it, I also wanted to use the*7111# to transfer but dey are asking mi for my ATM 6 digit and I don't use an ATM card, plz asist me so I can do a transfer without Dem asking for Atm digit, even d costumer care are not working, plz I need help",5
+2020,Very ok,5
+2020,Nice app,5
+2020,Useless I can't even register the token sent to me is showing invalid it's nonsense,1
+2020,This application is good but need to improve on the internet speed,2
+2020,The upgrade makes it even more convenient ad user friendly,5
+2020,Very ok for transaction.it never give me problem.,4
+2020,Relable and fast service,5
+2020,The appl is well conposed but i suggest the developers to revisit area of sending money to other bank. If you type in account number to automaticaly desplay bank to choose the appropraite bank will not show amomg the desplay banks. Thank you.,3
+2020,Very reliable,5
+2020,Good,5
+2020,Nice,1
+2020,Very terrible app and unreliable bank.,1
+2020,A well qualified bank of the universe 💓💓💓,5
+2020,"Firstly I've not been receiving interest for the past two years without making withdrawals, I've not been able to transfer with the mobile app. I came to Nigeria hoping all this problem would be resolved but to my greatest surprise, nothing has been done. I will continue to endure till when next I will travel to Nigeria just to close my account with them. It's so frustrating because I feel like crying sometimes.",1
+2020,Good,5
+2020,Very good and useful app,5
+2020,"Yea its really a wonderful one, the app is helpful easy banking at home anywhere",5
+2020,Too slow,1
+2020,Jh,1
+2020,"I wonder why I open an account with this useless bank, fir the past 1 month now, I couldn't make a transfer from my acct. What a shameful bank",1
+2020,"This is most useless bank i've ever come across, imagine opening an account that you can only deposit BUT when it comes to withdrawal, transfer or even to recharge from your account you can't..very annoying, 1 star is even too much to rate you guys",1
+2020,Fast and efficient.,5
+2020,Very good performance,5
+2020,Sweet and amazing!!! Easy and reliable,5
+2020,Apps is very not good at all,1
+2020,Excellent,5
+2020,Good,5
+2020,Covenient and easy way of Banking outside the Bank,5
+2020,"The app is like a snail, no updates, no new improvement. Please work on transaction reflection on the app, you will send money before you will see the deduction on the app it will take 2-3days before the deduction will appear same goes for receiving money.",3
+2020,the worst would not even recommend this app to my worst enemy,1
+2020,"Incredible, i love the app",5
+2020,Quit good,5
+2020,Easy going,4
+2020,Kudos,3
+2020,Ok,5
+2020,Good,5
+2020,Good,5
+2020,"No discription on the app, how can the sender tell the reciever the purpose of the money?",2
+2020,Perfect,5
+2020,Very crazy and annoying app to use ...very useless App... I totally regret to open this account and waistin my data everyday...for the past two weeks I can't transfer to my clients... that's num1 I went to the bank Hall and complaint they told me is network at the first place with I have agreed with them....next again it was the worst ever I go bank to the bank again complaint the lady told me is because I haven't feel a form of daily transaction 🧐🧐🧐😏 I said ok if is that the problem let me,1
+2020,Good and okey,5
+2020,Very simple and conviniet to use,5
+2020,very good and excellent app,5
+2020,The attitude of the bank manager at bank road towards customers and her co workers is irritable and unprofessional. Your bank is having a lot of problems that need to be tackle and look for better way to certisfy your client in order to meet up with other banks standard.,5
+2020,It's time saving and superb,5
+2020,Good,5
+2020,Nice,1
+2020,Very useless app.so annoying.,1
+2020,It okay,4
+2020,Very easy to use,4
+2020,Excellent app,5
+2020,I love it,5
+2020,Very good,5
+2020,I love my bank with passion this apps is good and simple to use,5
+2020,Very annoying lately...for sometime I cant access it.once I try to put my password it will just say failed attempt. Bla bla bla .I think I need to delete it,1
+2020,Easy for costumers,5
+2020,"just 1K.. why would bank be giving me limit to my transfer. say I can transfer just 1K.. smh this bank really need to lose all its customer. nice customer agents but v.v.very poor mobile services, responds in ages, they offer no easy life in the 21st century but an added burden to life🤦",1
+2020,My keystone Bank app is missing?,5
+2020,Cool,4
+2020,This is a very good application weldon keystone bank,5
+2020,It doesn't even login anymore,1
+2020,Its very poor. For months i cant login to the app,1
+2020,Stress free app🙌❤,5
+2020,Bad,1
+2020,Nice,5
+2020,"Very annoying bank. This app is more or less useless. What a beautiful nonsense. I can't transfer money with it anymore. Once I click on send amount will wipe of and it will tell me to fill details. Even the *7111# ussd does not work at all. Moreso, the app has very limited options of other banks you can transfer to. I wonder if your staff use your bank at all because if they do I don't believe they will let us undergo the horrible experience this app gives. Thank you",1
+2020,"Can't even buy airtime for my glo sim, there was no option for glo network",2
+2020,Always reliable and efficient.,5
+2020,I love this,5
+2020,Is this app truly from keystone bank am a new user,3
+2020,Nice apps,5
+2020,Exceptional,5
+2020,"For a week now, I have not been able to perform transactions with this app. Went to a keystone bank and the customer care attendants could not fixed the problem. Called the bank's agent and I was told the issue would be rectified soon. Till date, I still can't use this app. What is the problem",1
+2020,"Please try and update, so someone can atleast register in peace... How can some use the app if you can't even access all the fields in the registration platform... Please do something about that.",1
+2019,"I hate this bank if it was possible to give this bank zero stars, I would! Her banking services are horrible and the customer service is inhumane and clueless, I almost lost a business deal on friday because of their horrible server. Please I would advise newbies to stay away from this bank. Before the end of next month I'm closing my account with them.",1
+2019,Nice,5
+2019,Very poor performing app . Cant even log in at all. Mtchewwwww😒,1
+2019,Please my mobile app has limit how can I remove the limit transfer?,5
+2019,Very poor.,1
+2019,nice,4
+2019,This app is horrible & painful to use. Its a zero star.,1
+2019,There's need to work on this app. I've downloaded and unstalled several time thinking the issue is from my phone. The login issue can go on for many days thereby frustrating every form of transaction one wants to make. Please fix it...,1
+2019,This is the worst bank app in Nigeria. Total waste of time and data. Most useless and annoying. I regret downloading this nonsense,1
+2019,Am highly dissapointed on this christmas day...why cnt i access my account with your so called mobile app...,1
+2019,Maybe gud,5
+2019,"I have been trying to transfer via the ussd code for hours. It keeps bringing up connection error code. When i first became your customer, your service was impeccable. Now it's really frustrating. At least send a mail or an sms informing customers whenever you have network issues or down time.You owe them that much. Don't keep them guessing and wondering. One star for you",1
+2019,Okay,5
+2019,This app is really horrible. Taking me over an hour to install on my device..,1
+2019,Fantastic app.,5
+2019,Very terrible platform,2
+2019,Cant login,1
+2019,Excellent,5
+2019,"Horrible app, always crashing, multiple failed login attempts as you are always redirected back to the login portal, not a reliable platform for financial transaction as it disappoints 90% of the time",1
+2019,Can't progress beyond continue since last Friday,2
+2019,Even if i put 5000 it keeps telling me u have exceed ur daily limit which i have not even make any transfer at all worst app i have ever seen,1
+2019,best,5
+2019,"This app won't log in, this freakish Why would I register an account and I can't log in?",1
+2019,Nice,3
+2019,I'm very disappointed with this app i can't even explain why i can't transact in time of imagency i fill like changing bank,5
+2019,The mobile app has been great 👍 But how can i update my app to be able to transfer more than 50k,5
+2019,bad very bad,1
+2019,Can't put all in writting i love the bank true love it fast on transfer but try to make the for everyone even if is low amount for a start... please try and add more update on where someone can print receipt. have tried adding my email wish i can't where i stay is very far the bank i need help on that side thanks alot,5
+2019,It's not even able to download . Its useless,1
+2019,Happy wit the app,5
+2019,I want app keyston back on on phone,5
+2019,It's quite okay and useful but there's always a room for improvements.... It's a good app anyways,4
+2019,"Service is excellent, affordable & efficient",5
+2019,I had veen enjoying this app but ever sibce i changed my phone i cant be able to log into the app again and i felt so terrible about it ....,5
+2019,This app is messed up. I cant transact with it and the ussd platform is also not working.,1
+2019,Waahooo!!!,4
+2019,Nice,5
+2019,It does the work,4
+2019,Superb,5
+2019,Good,2
+2019,So I got a new phone and would want to move my app to it and it's totally impossible to do. There is no interface to unlock a device for ease of movement. Shocking !,2
+2019,Poor,1
+2019,Really good App ......,5
+2019,"Tried transferring 50k, said I can't I'm exceeding daily limit. Can't transfer even 10k.. talkin bout it exceeding daily limit. The app is surprisingly useless",1
+2019,The app refuse to open on my phone,1
+2019,Enjoyed using the application,5
+2019,Good,5
+2019,Fantastic,5
+2019,I like the app because I did some transaction with it,5
+2019,Not even installing at all... Let alone of having a better experience with it... I think you fix this on time,1
+2019,Great,5
+2019,"Worst app ever admist all banks.cant even login, can't just do anything..poor customer service too.",1
+2019,Very Terrible Experience. I can't get a statement of my account via the app.,1
+2019,Cool app,4
+2019,Excellent,5
+2019,"Is a vey good app,reliable,and very fast but why cant dey create a permanent login for app then create a password then we dnt have to put our pin anytime we want to login",4
+2019,Add a QR payment method,3
+2019,Stupid app. Keeps crashing. Keeps crashing! Dumb app,1
+2019,Great,5
+2019,This is sad as i can only login to my account via the web and not app. Please sort this out quick. Why do we have to struggle over this sort of issue?,3
+2019,easy to use,4
+2019,Really amazing,5
+2019,Good app,4
+2019,Keystone bank is the best,5
+2019,Poor,1
+2019,Very good,5
+2019,Nice app But can't download on my device,5
+2019,Interesting and satisfying,5
+2019,My bank,5
+2019,Great,5
+2019,Good,5
+2019,I have been trying to download the app since morning and it won't after several attempts. Very annoying 😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡,1
+2019,"I have downloaded the app but activating it is now a major challenge to me, i need help please",2
+2019,Cant download,1
+2019,I cant register my account with this app. Always showing error message .,1
+2019,Good work keystone,5
+2019,You didn't include Biu L.G.A Borno State which is my location in your Application why. Update pls,5
+2019,Lovely App,5
+2019,I can not rate any. I have been downloading the app but all in vain. I have wasted my MB for nothing. What a useless app.,1
+2019,Great but poor network,5
+2019,Nice app,5
+2019,This app is so bad it can't even download 🙄,1
+2019,"can't log in with my mobile data, I must beg for a hot-spot 😣😣😣very embarrassing",1
+2019,Good,4
+2019,Nice app but difficult in login,5
+2019,Wonderful,5
+2019,I just downloaded the mobile app recently and i have been finding it difficult to register.. Please i need your assistant,1
+2019,"Imagine how terrible this is, I registered everything myself and from that day I can't login nor access my own account. This is rubbish oh",1
+2019,Excellent,5
+2019,Always delayed even with strong network and good Android phones,1
+2019,"The app is cool. Excellent I must say, except for one issue. I use a business account, transfers to other account should have a description portal where I can pen down a brief detail of what I am paying for, for the sake of record keeping. Plsssss.",4
+2019,Its very convinient and reliable appalication. But it will be better if you can provide the means of chaging device easily.By Creating change device submenu in the application.,5
+2019,"This app shots one out at will. Had reset once and trying to do same again, don't seem to understand it. One minute ya fine the other time ya struggling. The developers of this app should take clue from GT app never failed me once.",1
+2019,"I used to like this bank until I registered for the app, it was going smoothly until i upgraded it, ever since then its been a pain in rhe ass for me, sometimes it will be a failed transaction and then I get debited or log in problem. You guys should really work on app. Too many network issues especially weekends.",2
+2019,"Best bank app, i love the app",5
+2019,"This app is nothing to write home about worst app ever u carry first i want to start saving money so i open Keystone in order not be spend money unnecessarily i did collect ATM card now i down load app to be makeing transfers to my other banks it telling me not sufficient fund and i didn't open zero acct oo, u people are like people describe u worst banking experience 😠😠",1
+2019,"my experience was awesome and appreciate it, even the customer service is doing good.",4
+2019,I cant transfer more than #1000 with the app. Is that how it works??,1
+2019,Good,5
+2019,This app was excellent until recently. Haven't been able to log in more than 2weeks. Is it not longer in use?,2
+2019,Very Nice App,5
+2019,I have never seen a more useless app in my life Can't even log in,1
+2019,IT is a smart way of convenient banking. Keystone Bank have brought banking yo my doorstep. Great job guys,5
+2019,Nice,5
+2019,Good,5
+2019,"I totally hate the experience I'm having with this bank App, I can't Logon for weeks now, Its keeping my transactions on hold.",1
+2019,Nice concept,5
+2019,Verry significant Hi,5
+2019,I am excellent. #Coffefe,4
+2019,"The app has been good for awhile but for d past seven days I've not been able to log in, which is pretty bad .",2
+2019,Reliable and good customer relations,5
+2019,Good,4
+2019,"Always showing error message. ""Service not available""",1
+2019,Nice experience but it's been saying service unavailable & log in error for 3days.,5
+2019,Not helpful,2
+2019,Very cool,5
+2019,Best Application so far,5
+2019,I normally used to have problems when using the application. It's not proper at all.,1
+2019,"Your last update was in February, since August I have had log in trouble. I do understand it may be difficult to resolve this problem as I am reading the comments from others. May I suggest you seek the assistance from other developers to resolve this issue. This is a major inconvenience for your customers when you can humbly collaborate with other reputable tech firms to resolve the issue. Please consider my suggestion. Thank you.",3
+2019,I love it... Easy and safe to use,5
+2019,lawan muhammad,5
+2019,Please i cant download your app,5
+2019,i need to download apps keystone bank to transfer,5
+2019,Where,3
+2019,Very bad and poor I can not login in to my account since on Friday last week,1
+2019,What is wrong this app not loggin in my password for some days now.pls fix this,1
+2019,Good,5
+2019,I can't login in again,1
+2019,Poor,5
+2019,The mobile application needs a new design as it is too complicated!,2
+2019,"Completely messed up and useless,",1
+2019,"Key stone Bank is wonderful,I love it.",5
+2019,Superb! The features and benefits are world class!,5
+2019,Excellent application,5
+2019,I regret using it because since I forgot my password i can not be able to reset it.. is wow to the developers.,5
+2019,Its easy to use,5
+2019,Unable to register or go further,2
+2019,this app make transaction easy,5
+2019,"Worst, I can't even log in their ugly app. Not that I forgot my details but after filling in my details it'll tell you to wait for some second lol. That second is 2yrs 😂 nonsense bank",1
+2019,"Cannot even describe my experience using the app because I haven't been able to log on. How can I be able to log on via the internet and not the app, with obviously the same details, I'm baffled! And that error, ""this is not what we are expecting from you"" what does that even mean? Please fix this, no one should have to be running to their browser to log on when we have used data to download the app and it cannot provide us with the services required. Thank you!",1
+2019,wonderful,5
+2019,I didn't get my OPT after many trials,1
+2019,good,3
+2019,Good app. There is always room for improvement.,5
+2019,never disappointed,5
+2019,alot of difficulties when someone want to do transfer and lack of auto revise when debted has discourage many from using your bank,5
+2019,The worse banking app ever ; can't access it with finger print or password. you need to fix this glitch please,1
+2019,"horrible app, I've been unable to log in for days now",1
+2019,created account with the bank and the app is useless. can't login. I love my zenith bank.,1
+2019,this app is not working I've been trying to login is just go back to the home page 🙏check it out,5
+2019,This app is so cool. I've not seen the 4 walls of the bank for a very long time. Keep it up. 5 stars please.,5
+2019,Great Bank! Great App!! My Best Bank Ever!!!,5
+2019,hu nmmm trying to download since morning but to no avail,1
+2019,whoever designed this app should be in jail,1
+2019,Wonderful,5
+2019,"i have been locked out since lastweek because of failed multiple login. i tried to reset but still no login allowed. o have gone to your lekki, providence branch to reset still same. can someone fix this please.",1
+2019,saa Abba,1
+2019,A very horrible app. Best at disappointing when you need an urgent transaction. I am seriously considering closing my account with this bank.,1
+2019,"its a waooo experience, very easy to use.",3
+2019,The best and easy app in the world.,5
+2019,"The App needs to be updated, it is just annoying to use. Why will an App cause so much pain to use? Please release a new update and make it better.",1
+2019,Goode,5
+2019,keystone moblie app is the best,4
+2019,I will remain faithful to the mobile banking.,3
+2019,too many network problems with your app,1
+2019,good banking app i like it,5
+2019,nice,5
+2019,good app,5
+2019,"What going on with the app?!! I can't login! I just changed my phone and decided to reinstall the app and I can't login. I tried the ""forgot password"" option but still nothing.",1
+2019,it's not opening even after inputting my password,1
+2019,Why is this Keystone bank frustrating me always. I can't even log into my mobile app. Other banking platforms are not like this. why,1
+2019,Excellent,5
+2019,Great app,5
+2019,Cool app,5
+2019,"Love the App, it's been great",5
+2019,"Indeed a wow! Since I've been using banks app, I've never had this amazing experience that I just have with KEYSTONE APP. So convenient and easy to use without going to any of their branches. Activation was done on my phone and every transactions I intend to do was done with ease. A VERY BIG THANK YOU TO KEYSTONE BANK FOR SHARING WITH ME THEIR WORLD OF TECHNOLOGY",5
+2019,good,5
+2019,i cant open it again,1
+2019,good and the best mobile app,5
+2019,perfect apps,5
+2019,Avwonderful application thanks Keystone Bank,5
+2019,this application it's so good I like it,1
+2019,I can't register with the app. why?,1
+2019,Very Satisfy,5
+2019,very good,5
+2019,worst aPP i hv ever used. am tired,1
+2019,it takes hours just to update the app.,1
+2019,"very terrible bank and app, I hate the bank with all my heart, what is wrong with keystone for crying out loud, I am going to open another account a very good bank next, I haven't been able to withdraw with my ATM or transfer money through the app, even loading of airtime self.... Creating an account was the toughest act I have done... just looking for a way to withdraw my money and get outta the bank.. I wish I can rate it zero",1
+2019,good,4
+2019,I love this app,4
+2019,excellent,5
+2019,nice working app,5
+2019,Excellent,5
+2019,good,5
+2019,This app is the worst banking app I've seen in my whole life. To set transaction limit is a big issue and the contact centre number I was asked to call doesn't even go through.,1
+2019,Very good,5
+2019,easy to operate!!,4
+2019,"keystone mobille have to be using without data conection or wifi, due to negative comditions.",5
+2019,"Excellent, the best mobile app among the banks,user friendly and speedy delivery with state of the earth technology in security and customer satisfaction and can be used with zero data.",5
+2019,"this app does not work for everybody, fingerprint does not allow you to access your profile and multiple correct pin attempts will lock you out from the app then you have to find a branch like a 100 times and always write letters to the branch manager to later receive a new PIN that does not work....you definitely lost me as a customer and you are about to lose alot of other valuable customers. this is ridiculous GTB here I come or maybe Access but Keystone is a waste of time.",1
+2019,please i need a help i mistakely delete my keystone app and i want to restore my keystone mobile app and when i try to open new one i was told to delete my gtb bank app.i dont know what to do or how to do it again.please i dont want to missed my keystone app.please if any help i will be very happy.,5
+2019,Good,3
+2019,"this app is fraustrating, i tried resetting my password but it keep telling me logon not permitted on device, already mapped to a profile. what do i do?",1
+2019,"I've been trying to login to this app and it saying 'ops that's not what we're expecting from you'.. I opened this account for my online business but if just logging in is like this, i wonder the services you'll provide.",1
+2019,So good,5
+2019,it is not going,1
+2019,good,5
+2019,"poor service, I use this app but got the worst service",1
+2019,Teachs me to of myself and smart: grateful,5
+2019,The mobile app of Keystone is frustrating. I have uninstalled and Installed it over three times in one night and am yet to have access into my account off to keystone to shut down my account.,1
+2019,one in a million 🧚,5
+2019,"Very bad app, I change my phone and since then the app as not been working. I have visited their branch close to me,the gave me different stories, collect my passport, and I wrote letter. Uptill now the app is not working I will get all my money their and close the account",5
+2019,After inputting the token number sent. they will say something went wrong everytime. Is so annoying,1
+2019,good,5
+2019,It's prompt & reliable!,4
+2019,pass,3
+2019,"Nice one, keep it up.",5
+2019,satisfactory,5
+2019,"I tried using the login details given by the bank to login, but it keeps telling me wrong.... Why whats wrong pls?",1
+2019,easy,5
+2019,Why i can not download keystone mobile app,5
+2019,t pyt.,3
+2019,Excellent,5
+2019,good app,3
+2019,its convinence and you can count on it. as far as there is network in your area. thank you,4
+2019,very user friendly app. Staff are wonderful and courteous,5
+2019,very useless app. I am too angry to type more than this!!,1
+2019,wost banking app ever,1
+2019,i like the mobile app,5
+2019,"banking for 9yrs this is the best. easy, satisfying, no stories of missing fund when transferring. Even when there is you get it wetin 24hours without the stress of going to the bank.",5
+2019,nice app...makes online banking impeccable,4
+2019,Very effective,5
+2019,"after downloading and resistering i cant log in, have tried resetting the password but it give the same mesaage: not the response it was expecting from me. kindly assist.",1
+2019,perfect,5
+2019,Good,5
+2019,its kul and easier to use,5
+2019,"cool and user friendly, best bank app I have used",5
+2019,Good,4
+2019,try and make the UI more simple to use by putting less distracting things/image. remember less is more and simplicity is key.,1
+2019,"A fantastic offering from Keystone Bank. with this app i can go places. No stress transfers, access to my account officers, platform to subscribe and update through the dailies. i can book my fixed deposit on the go. This is convenience at its best",5
+2019,Easy to use and very reliable.,5
+2019,Excellent,5
+2019,"smooth, nice app. very convenient and user friendly",5
+2019,Satisfactory performance.,5
+2019,The app is user friendly.,5
+2019,The app is swift and always timely. Thanks to Keystone bank.,5
+2019,"Great app, never failed to get a transfer through",5
+2019,i like the interface of this mobile app. And its pretty easy to use. I totally love that i can do standing orders through the app. really convenient,5
+2019,fantastic experience,5
+2019,Awesome App,5
+2019,"Great application, solves all my transactions needs. keep up the good work. Cheers",5
+2019,i tink is just ok,3
+2019,rubbish,1
+2019,"I don't understand this bank I transferred money to somebody since Easter Sunday until now the person has not received it and I went to the bank, the bank said the money has been transferred and the person has gone to his bank the bank said the money has not enter his account and yesterday again I did another transfer and the person has not yet received the money",1
+2019,I try to login after download it keeps asking me password and username.and it tells me is incorrect.I don't know what to do now.,1
+2019,Pls it keeps saying this is not what we are expecting from you after logging in,1
+2019,very good,4
+2019,This useless bank and its useless app. They will intentionally block activities on the app so your money remains with them. I have been trying to login for hours now. There is always one issue or the other about their service.,1
+2019,good,5
+2019,"Very good app, it help me to check my balance",5
+2019,it good,5
+2019,It's fantastic,5
+2019,you may need to create a keystone whatapp customer care group for better services,5
+2019,It always good to use,1
+2019,Transfer problem solved. i can now do ALL transactions on the app. thanks for getting in touch.,4
+2019,in seconds,4
+2019,wao,5
+2019,good,5
+2019,this app is not useful too me since when have downloaded it just taking me back whenever I log in,1
+2019,it is good.,5
+2019,"everything about keystone bank is negative ,even this app. the only positive is that there are less queue in the banking hall occassioned by customers rejection of the bank. i should just close my account",1
+2019,Very nice,5
+2019,fast and efficient,4
+2019,I have not been able to login since yesterday. Keeps saying login error...,3
+2019,this app has not been taking my loggin since novemver last year. i have tried deleting and installing it back but yet its still the same. its really disgusting.,1
+2019,u can do better,5
+2019,love it. fantastic,4
+2019,this app make transactions so easier for me and my family,5
+2019,"Very stupid app. This is the first time I'll ever leave a bad review for an application but it more than deserves it. Can't login and the error message is not helpful at all. What kind of error is ""This is not what we expected from you""? I have never been able to login to the app. Never.",1
+2019,Well is good and it let you know how exactly your account looks,5
+2019,very bad app only 1000₦ you can send A Day,1
+2019,one time password and i cant remember it.,1
+2019,excellent,4
+2019,App is not responding.. i can't register once i get to stage 3 it keeps giving errors,1
+2019,"Highly efficient, secured and reliable.",5
+2019,wander full,5
+2019,its cool,4
+2019,Very good And cool to be used.,4
+2019,normal fantastic,5
+2019,goog job,5
+2019,very friendly,5
+2019,very awesome,5
+2019,Great app.,5
+2019,"Very useful banking app, I love the app",5
+2019,Nice work,5
+2019,Please I'm having difficulty logging in. I had my username & password sent to me by the bank after I requested a password reset. I've been trying to login since yesterday to no avail. Should I just delete this app? I'm really tired & frustrated right now.,1
+2019,wonderful,5
+2019,unable to log in. Extremely poor. what next can I do? I still need to bank with keystone.,1
+2019,I lost How are my going to register to this,1
+2019,Nice app. Easy navigation,4
+2019,"good app,but I change my phone and now still can't login again, why",5
+2019,Good,1
+2019,So far this is the best mobile Banking app in naija. keep it up,5
+2019,perffect,5
+2019,"very useful, keep up the good work.",5
+2019,Good,3
+2019,"After registration, i tried to login it just keeps repeating ""this is not what we are expecting from you, try again"" and i have put my username that i used in registering yet still the same comment, tried the account number as username, same, tried my phone same, i dont understand what username they are expecting me to put I don't understand what username they expect me to use",1
+2019,nice app though buh am having issue with my daily transfer limit its only allowing 1000 per transfer,4
+2019,the app is swifter than what you experience in the bamk hall,4
+2019,Alhamdulillah,5
+2019,perfect,5
+2019,slow,1
+2019,I'm unable to download the app from play store....whats the problem... could it be the network... i have been on it since yesterday,1
+2019,.kdŕ,5
+2019,good,5
+2019,nice indeed,5
+2019,I couldn't send money,1
+2019,excellent,5
+2019,good one,4
+2019,easy and fast,5
+2019,very effecient for my transactions,5
+2019,Please why is my daily limit N1000 for sending money??,3
+2019,aaaawawaa,4
+2019,gud,5
+2019,teetyyte,1
+2019,superb,4
+2019,"A useful apk, simplified and very nice to use",5
+2019,nice app,2
+2019,rlpderz,2
+2019,Please update this app. kind of sluggish always.,3
+2019,Functional,5
+2019,Best mobile banking app ever,5
+2019,I can't see my recent transaction receipts anymore....,3
+2019,"Best Mobile Banking App so far, user-friendly, with more information",5
+2019,nice app,5
+2019,excellent,5
+2019,good,5
+2019,"If there is a way to give the APP zero star, I would have done it. The same APP that my account officer cannot manipulate. Since the day I opened my current account because i need a POS from them, I've be battling with transactions. WORLD WORST APP",1
+2019,i want to know when are you going to start giving lone,4
+2019,the app is good but recently have beeen having issues with the app telling me to download the new app.hqve done that severally still same tin,2
+2019,awesome,5
+2019,Excelent,5
+2019,Nice service,5
+2019,it was fantastic application,5
+2019,fabulous,5
+2019,Cool,5
+2019,This is App is very wonderful. it's working effectively. I really love ❤ it,5
+2019,my phone was stolen I tried to lorg back with the new android and it doesn't well come my email,3
+2019,Good,5
+2019,great,5
+2019,it's easily accessible and cool for use.,5
+2019,Crazy app,4
+2019,"great app, but it's difficult to update transaction limit",3
+2019,very good and usefull,5
+2019,oga no,5
+2019,love,5
+2019,am having problem in competing the log in register please what is the referal code,2
+2019,"after download it refuses to install, writting problem troubleshooting, so frustrating",1
+2019,This is the best app.,5
+2019,Best in Naija zero internet,5
+2019,"This app is wonderful and very easy to use, it allows me to simply login with my fingerprint. By far the best mobile banking app in Nigeria. The best feature for me is the zero-data banking, very awesome! I love it.",5
+2019,Great app!,5
+2019,This your network is giving me problems I can't download nor update most of the things I downloaded are old versions I tried to update my mobile banking is possible for the past 3 weeks I may dumped your network if this problem continues,5
+2019,I love banking with the keystone bank,5
+2019,Shorting your process of transferring money or buying recharge cards,5
+2019,excellent,5
+2019,"Your token has never come at all, after 3 weeks of trying to get one. what a wastage of time ..",1
+2019,Great app,5
+2019,i don't know if transfer limit is added to the app.previously anything about transfer limit is manual.one had to go to the bank and fill form.,4
+2019,"Request for account statement doesn't work, you can't see sent or received transaction details. Everything about the app is just boring 💤. It's actually working fine anyways, but some features needs to be added.",1
+2019,good,2
+2019,"the application is not working for my infinix Lite4. if i want to login, it write faliure multiple login attempt, reset profile or call contact. what do i do?",1
+2019,Not too sure of it,3
+2019,Great App and its easy to use. however there is no provision for change device.,5
+2019,kool,5
+2018,"I had no problems using this app until recently when I changed my phone to a Samsung S9. Now I am unable to log on to the app. Once login details are entered, the app appears to authenticate, but it never gets past that stage. I have uninstalled and reinstalled several times but no luck. This has been a massive inconvenience for me. Kindly advise. Thanks.",3
+2018,nice app,5
+2018,cool,5
+2018,excellento,4
+2018,awesome,5
+2018,awful,1
+2018,perfect,5
+2018,Very good and interesting. Easy to use,5
+2018,Just cos I change phone now I can't login using my new phone and even the bank staff cannot help me,1
+2018,This app is rubbish always my transaction limits can't be amend after i done all authorization,1
+2018,"my maximum transfer will never leave zero Naira, why? even after complaining to my account manager",2
+2018,the app is good but I can't make a transfer more than 50k per day. I've tried increasing the transfer limit but not working. thanks,3
+2018,Easy to use.,5
+2018,Wonderful app. Best I have used so far,5
+2018,superb,4
+2018,i cant complete my registration even after inputing the token sent to me. what is wrong with this app?,1
+2018,good customer service,4
+2018,"this is one of the poorest bank so far in term of technology, can't believe I have to visit the bank to carry out transaction limit upgrade,and for one year now they can't even change the wrong email address they gave me,your mobile app is a scam and scrap,in fact am clossing my account, I can't be using an iPhone and still be banking with keystone bank",1
+2018,Fantastic,5
+2018,I love the app,5
+2018,Kindly encourage USSD. this is because of network issues or out of data. Tnx,4
+2018,The app is ok,5
+2018,Perfect,5
+2018,The app is wonderful,3
+2018,Keystone mobile app is wonderful easy and very fast I love it,5
+2018,Still reviewing,5
+2018,Ok,5
+2018,"Updated and it kept telling me am using the older version each time I tried using it, and I just updated no latest update yet.. Please fix it.. Apart from that it's ok",3
+2018,Grt,5
+2018,Very mature App,5
+2018,Very excellent service.,5
+2018,Fantastic,5
+2018,Good,4
+2018,Very satisfactory,5
+2018,Want the best option,5
+2018,Good,3
+2018,O dara,4
+2018,Great,4
+2018,It good,5
+2018,"This is the third time am downloading this app, what annoys me so much is download our latest version, why there is no latest on play store, frustrating",3
+2018,Profile picture,4
+2018,It's saying am not using the latest version each time and no other version.,5
+2018,"Ok,but cant seem to connect with the customer service department. Info isnt there",3
+2018,Great ap,5
+2018,Excellent customer friendly App,5
+2018,Keystone is good bank,5
+2018,So helpful,5
+2018,All good thx :),5
+2018,"The App has been superb to date, kudos to keystone bank",5
+2018,Good,5
+2018,I love keystone banking,5
+2018,It's really efficient,5
+2018,Too good,5
+2018,Awesome,5
+2018,"Each time i log in, i keep getting notification that I am not running the current version, yet there is no update on Google play store. Please stop sending useless notification. The version on my phone was updated on Nov 12, 2018",3
+2018,This app is bushit they keep telling me that am using old version buh getting here no update and I just made a transaction and I was debited buh didn't get a notification that it was sent successfully..,1
+2018,Good,5
+2018,Keystone is the best in terms of network,5
+2018,"Well, it's nice.",5
+2018,Perfectly Design,5
+2018,Good and fine really and always telling me i should running to the new version that's the problem but y.,5
+2018,Where is the new version to update.,1
+2018,A friendly app. Brought my bank home.,5
+2018,This app is amazing. I can view my account and and make transfers easily anywhere in the world.,5
+2018,Nice job,4
+2018,I think it's ok,3
+2018,Authentic,5
+2018,This is good,5
+2018,Nice,5
+2018,"Well designed app to me this app served me better, i feel like i am carrying my bank in my pocket",5
+2018,Good,5
+2018,It's a tad bit better than the previous app but it still requires a lot of fine tuning to meet up with other bank apps.,3
+2018,About the best in the industry,4
+2018,It's a pretty good app and simple to use,5
+2018,A very interesting and nice app,5
+2018,The app work well and its reliable. Customer support requested via the app is also prompt.,5
+2018,Need provision for direct purchase of data.,5
+2018,Good 👍 of this,5
+2018,I love it,5
+2018,"The application has many issues. First the app is telling me that am not using the latest version while i updated my app days ago. Secondly i did try to reset my profile because i forgot my password, it asked for my pin, i entered the pin and it was telling me the length of the pin should be four and it was the four characters that i entered. Thirdly this updated version is too slow, not as fast as the old version. So pls do something.",1
+2018,Stupid App keep hanging my money anytime i used it.,1
+2018,Good,3
+2018,"You are telling me am not running on the latest version, yet there is no update when I come to the store. Frustrating!!!!",4
+2018,Keystone is one of d best bank.nice one,5
+2018,It OK but does not respond on time even if there is network on d phone,3
+2018,Its cool,5
+2018,Alhamdulillah,5
+2018,Is good,5
+2018,Good stuff guys,5
+2018,Cool,5
+2018,It's baffling,1
+2018,Nice and good. Very helpful,5
+2018,Superb!,5
+2018,Its excellent,5
+2018,Great app ...I like it,5
+2018,"For now u are doing well,just need to improve",5
+2018,"Very effective, reliable and efficient",5
+2018,Keep up the innovations and ease in banking,5
+2018,Thank you,5
+2018,I love it... Finger print inclusion makes it lovely for me... Really perfect and fast transaction....,5
+2018,Very good,5
+2018,Banking on the go,4
+2018,User friendly,3
+2018,The app is very good in fact is the best.,4
+2018,Improved,1
+2018,Cool,4
+2018,It's too slow for my liking.,2
+2018,It's fantastic,5
+2018,Isn't giving me what I want,3
+2018,Very good,5
+2018,Its all about networking,5
+2018,This app is trash. I regret downloading it. It can't even perform a simple operation. Dont waste ur time downloading it,1
+2018,Good job,5
+2018,Good,5
+2018,I'm not able to download it.. it had taken my money yet I'm not able to download it,1
+2018,Excellent,5
+2018,Very good is easy to use and sav is purpose,5
+2018,Nice app,4
+2018,Fair enough,3
+2018,Needs improvement,3
+2018,It's ok,3
+2018,Just smart app and user interface friendly!,4
+2018,Safisfactory,5
+2018,I think the app is really helpful,4
+2018,I couldn't even make a simple transaction with the app... very poor!,1
+2018,Very nice application..,5
+2018,A very good avenue for clean and easy transaction.,5
+2018,Thank you,5
+2018,Just ok,4
+2018,Nothing,4
+2018,Difficult to install,3
+2018,It's durable,5
+2018,One of a kind. Best ever in Nigeria,5
+2018,Its ok,5
+2018,Security of the app is very important so let secure it,5
+2018,Lovely app,5
+2018,The app is really Good... Easy to and simple to operate,5
+2018,Great,5
+2018,Best mobile banking,4
+2018,Awesome app,5
+2018,Very good app,5
+2018,Rawar gami,5
+2018,Good,5
+2018,Nice one guys,5
+2018,Just love it,5
+2018,The application is supposed to last longer than expected,1
+2018,am satisfied with it,5
+2018,Good,3
+2018,"I think this bank is my favorite bank and also, so, simple to operate",5
+2018,It's a convenient and reliable banking app on the go.,5
+2018,Your password is too long,3
+2018,I think some features should improve,5
+2018,Improvement,3
+2018,Very good,5
+2018,Am very happy,5
+2018,Excellent,4
+2018,I can't access my current account with GSM number I registered with,5
+2018,The app is exceptionally wonderful,5
+2018,Good app,5
+2018,"Guys this app is awesome, is advisable to download straight 👆.",5
+2018,Awesome,5
+2018,"It's ok,",3
+2018,Good indeed,5
+2018,"The limit of daily transaction is too low. Should increase to at least N200,000.00",4
+2018,Just great.,5
+2018,This app should have something like purpose for which the money was transferred.,5
+2018,Very interactive,5
+2018,Nice app,5
+2018,"The app is fantastic, the best and first of its kind features among similar apps in the country",5
+2018,Beautiful app,4
+2018,It's user friendly!,4
+2018,"All your banking needs on your phone, fast, secure, interactive, intuitive and very user friendly. An app that learns and remembers your preferences and frequent transactions. I'm hooked!",5
+2018,There should be an update option on the home screen.,3
+2018,This application is a good and convenient to all its users,5
+2018,The application is too heavy kindly reduce the MB needed for an update thanks,1
+2018,It's not downloading on my phone 🤦,1
+2018,Superb n fantastic,5
+2018,"Very good, protected and safe",5
+2018,Transfer,4
+2018,"There is great improvement on this app. Its loaded, you can almost everything on this app; check stock price, book a movie ticket, pay bills etc. Just a one stop app and worjs perfectly well",5
+2018,Getting better,4
+2018,I see convenience banking,5
+2018,Okay,2
+2018,Just a stupid app. My cash is locked in keystone bank and I'm currently not in the country. I blame the guy who sent the money into this stupid account and useless app. Customer care has sent me a new password and it just didn't work.,2
+2018,Good for now,3
+2018,Let the application shows account statement,5
+2018,Nice and quick.,4
+2018,You guys seriously need to fix this app it stop working after new update and I van only get alert on my Gmail I refer checking on my app,1
+2018,Lovely app...the account officers module is dope... Lovely one guys,5
+2018,You need to improve more on the network,5
+2018,Good service,5
+2018,"This application is the best, great job keystone Bank. 😊",5
+2018,Gud app,5
+2018,The customer service is very poor,2
+2018,Haba! Keystone bank... Just to update an app is 51MB... Even Facebook and WhatsApp don't request that much now,2
+2018,Dope,5
+2018,"Just updated and now I cannot use the app. Once again, Keystone Bank fails.",2
+2018,Fantastic app,5
+2018,Its Good,5
+2018,"For the little transactions I have been doing with the app, it is very very okay and faster than any other. Love it",4
+2018,It's a very stupid update where you can't use the app at all you guys better go back to the old version,1
+2018,I can't download my bank app pls what is the problem,1
+2018,Excellent and beautiful,5
+2018,Its simply the best of all mobile banking apps i have ever used,5
+2018,It has been simplified for everyone's use.,4
+2018,Very bad App,1
+2018,Nice App,5
+2018,Nice 👍,3
+2018,Cant complain.. This app is it!!!,5
+2018,"Have not had course to visit the banking hall in months cuz of this super 
+app",4
+2018,Good app,5
+2018,Nice,5
+2018,"It's good, though it is not all that fast to open and affect transactions.",5
+2018,Good app,5
+2018,Easy to use. 👍👍👍👊👊,5
+2018,Too slow and it doesn't always work.,3
+2018,I love it!! Great app.,5
+2018,So impressive.,5
+2018,Easy to use,5
+2018,"Was working initially, then suddenly unable to sign in, despite updates.",2
+2018,Application is ok. Thanks.,5
+2018,Extraordinarily brilliant app,5
+2018,Wonderful! Amazing! Problem solver Everything I need and more,5
+2018,So hard to use this app,1
+2018,"The application update is too large, and it's not user friendly. Provision 
+should be made for device change in the application interface",1
+2018,It can be better.,5
+2018,Excellent,5
+2018,Excellent app. Love it cos it makes bank transaction easy and on the go!,5
+2018,Una try,4
+2018,"They made a very big improvement above my expectations. KEYSTONE APP I KNOW 
+BEFORE, YOU FIND IT VERY DIFFICULT TO LOGIN",5
+2018,Fantastic,5
+2018,The app is superb with great features. Thumbs up my bank,5
+2018,Nice,4
+2018,"Rubbish, after installation doesn't allow to login anymore despite using my 
+correct credentials",1
+2018,Cool,5
+2018,Stupid app so hard to use,1
+2018,Very nice one,5
+2018,"It's cool, we are heading somewhere gradually...",4
+2018,Excellent. The all in one App. My Bank in my palms,5
+2018,Very fast and convenient,4
+2018,Love it,5
+2018,Am using new version and is still telling me to update,5
+2018,Very nice app,5
+2018,Good app,5
+2018,Is good and pleasant to use.,5
+2018,"Never seen an APP so smart and user friendly like Keystone mobile. I love 
+it!!!",5
+2018,I have more of a question than a review. How does someone with more than 1 account manage all the accounts with this app? Some other banks allow all your accounts to be managed from the same app. I tried to register my savings account after registering my current account and it says I cannot use the same phone for both. Any workaround? Thanks.,3
+2018,"However, You may place the BVN to display on request, not like an advert 
+the way it appears on the entry page of the package. On the whole this app 
+is all-purpose and cool. In my LGA Keystone is best for transfers. Tanx.",4
+2018,"Its so annoying it saying you need to update even when you have, can't even 
+log in please fix this",2
+2018,"I just confused why after update to new version still I use to see 
+notification that new update required! Please I want you to assist me. 
+Thanks",5
+2018,The App is just fantastic.,5
+2018,"Very innovative. This makes my banking very easy and convenient. Thanks 
+keystone.",5
+2018,"This awesome, honestly.",5
+2018,I find it very convenient to use.,5
+2018,its cool and reliable,4
+2018,"This is a great improvement from the old version. I've been able to 
+increase and decrease my transfer limits be it cummulative daily or per 
+transaction. The most interesting is the fact that i can set a standing 
+instruction, and it has not failed for the past four months. Keystone bank 
+I give u an A for this.",5
+2018,"Perfect 👌 I've been waiting for this moment which keystone mobile app 
+matches other top banks app and here is the moment. It even better them now.",5
+2018,Good development! I love it,5
+2018,Nice,5
+2018,Good to go,5
+2018,The app is very okay. Although there was a time my money got stuck using it,5
+2018,Easy and efficient,5
+2018,Complicated,5
+2018,The app has made banking on the go much easier. Recommended for all.,5
+2018,"Its been very helpful since I started using the app, I think am loving it",3
+2018,Great appl,5
+2018,Nice app..keep it up...room for more improvement..,5
+2018,Okay and nice,5
+2018,Best app in the industry so far,5
+2018,It's awesome,5
+2018,It's very good,5
+2018,"This app let's you transact comfortably in the convenience of your homes 
+and offices..keep it up KBL!!!",5
+2018,This app makes banking very easy. I love it.,5
+2018,Cool,4
+2018,fantastic app for transaction,5
+2018,I cant download it,1
+2018,Fantastic App!,5
+2018,"It's wonderful and the security perfect I can actually leave it on and 
+without my card I can actually set the limit back to 0.00 limit this stuff 
+is cool",5
+2018,It's cool,3
+2018,"This app is Fantastic, I love it, very simple to operate and it's user 
+friendly. This is the best app in the world. I Love Keystone bank .💖💖💖",5
+2018,Excellent and fantastic banking App,5
+2018,I love it,5
+2018,"I don't even know where to start am so mad right now keystone is a huge 
+disappointment this app is rubbish!😡",1
+2018,"This is the best bank app ive ever used. Its just simple and easy to 
+operate. Pls dont mind those complaining or saying stupid words . Even when 
+some are given one million dollars they will still ask what the giver 
+expect them to use it for. Kudos to you keystone Bank. Keep your good work 
+rolling .",5
+2018,Great features,4
+2018,It's good and nice app,5
+2018,Nice app,5
+2018,"The app is simply useless. It maintains a very weak connection to the 
+internet. Transactions either don't go through or you get the message it's 
+failed when in reality, your money has gone to the other end. This isn't an 
+upgrade, it's many steps back into the wrong direction. Mtchww",1
+2018,No provision for safe token when registering,1
+2018,Simply the best I have ever used,5
+2018,Money,4
+2018,I love this mobile banking App.,5
+2018,Good,3
+2018,Excellent App,5
+2018,Excellent,5
+2018,"Now this is what I call Excellent Banking. I had issue with the app,and 
+with just one phone call from the customer care the problem was lifted 
+without having to visit the bank. Good job guys keep it up.",4
+2018,Good one,4
+2018,"I cant login, it keeps asking me my username and after typing the username 
+it fails",4
+2018,This app very bad,1
+2018,Amazing new update.. I love it.,5
+2018,Excellent ...brilliant ideal,5
+2018,Kudos to keystone bank,5
+2018,A fantastic App,5
+2018,Great app,4
+2018,It make life ease,4
+2018,"The App is very reliable and has more contents than the old application... 
+Loved it",5
+2018,"I just downloaded this new app, I guess it will work better than the former 
+application.",5
+2018,Transaction Limit Cannot be set,1
+2018,Quick!,4
+2018,"This app is really great. Kudos Keystone bank. For new customers, Please do 
+ignore all the comments and try the app. Its really great",5
+2018,I appreciate you guys,5
+2018,This is the baddest app I have ever seen in my life,1
+2018,"I'm actually impressed. Keystone seems to have gotten something right. 
+Weldone!",5
+2018,Comprehensive and concise. Better than the previous. Thumbs up.,5
+2018,"I see so many comments about the app been useless and all , buh that's not 
+true I've been using the old version and I just upgraded to this very one, 
+and it's working just fine. So the fact that it didn't work for some does 
+not mean they should castigate it , please let others download it . Bottom 
+line is the app works well and it is very easy to use, I would give it 10 
+stars if there were that many stars .",5
+2018,Very nice app,5
+2018,"This is the most useless App I've ever come across, called several customer 
+care all no avail... I regret ever choosing Keystone bank I'll have to 
+close this account",1
+2018,I love this App compared to the previous App,5
+2018,What's the internet banking MMI code,3
+2018,It's okay  but doesn't download and update quickly.,5
+2018,It's a excellent experience with Customer Care as I had a quick and prompt response to my query. Transaction limit has been raised and I'm really enjoying the App now. Keep up,5
+2018,Bad app. Can't even increase transaction limit. Transaction limit set to zero,1
+2018,Good,5
+2018,I could not use the app because it request for username and password of which I do not even understands it.,1
+2018,Ibrahim musa,5
+2018,Very helpful but the daily limit is so small,4
+2018,Its good ineed,5
+2018,Just a medium of transaction,4
+2018,I think keystone bank is the best,5
+2018,I want ot,5
+2018,Keystone Mobile App is a TOTAL FAILURE! It has not worked for a day since I downloaded it. Transaction limit setting is perpetually unavailable!  it has caused me serious damages for which I may seek redress!!!,1
+2018,I think its ok,4
+2018,Great,5
+2018,This app is not working at all.,1
+2018,It's the best in the industry.,5
+2018,Perfect,5
+2018,"I received 10 token,and any one I used is invalid, why!!!",1
+2018,U r mean on transaction limit,2
+2018,So wonderful,5
+2018,It is easy to use and fast response.,4
+2018,Cool,5
+2018,"Great,best thing ever from keystone, welcome guys",5
+2018,It's wonderful.,5
+2018,Kudos to Keystone bank this app is a big upgrade and it's dope,5
+2018,I love this app because of its unique features 👍 background colours,5
+2018,App is so dope. It uses BVN to integrate all your accounts in one place.,5
+2018,"Rubbish, after signing up it will jst crash",1
+2018,Excellent with well understood. Easy to used without stress. Transfer and recharges are perfect.,5
+2018,The set a limit of a thing still pops up while using this app as such i couldn't carry out any transaction. So pls do away with that feature so one could enjoy the app. Thanks,2
+2018,Great app,5
+2018,Is better than the old app and is working perfect,5
+2018,I just started using it thought it was scam,4
+2018,"Can't even loggin, after putting username and password it asks for my pin, after putting pin nothing happens it will return to the first step.",1
+2018,App needs a lot more work. The constantly scrolling balances was a stupid idea.,1
+2018,The app needs to be worked on. The first one i downloaded b4 updating today had problem with displaying correct acct balance. I decided to ignore and tried to transfer but the app kept responding with an error message which is as a result of transaction limit. I tried to increase the limit several times but it didnt change. The same thing is still applicable to d new update. I wonder what was improved in the new update.,1
+2018,Emmanuel,4
+2018,great experience using the app and very responsive,5
+2018,"Truly a game changer, this is miles ahead of the previous app.",5
+2018,Stupid bank. We had to loose money before they decided to upgrade the app. Lost some money due to their stupid dysfunctional app......,2
+2018,This app is a total game changer and no banks app is like mine. Well-done keystone Bank,5
+2018,This app seems to be better than the previous one but self service still need improvement {not yet working } I can't increase my transaction limit.,5
+2018,"It is a game changer, new to nation wide bank features, haven't seen an app this loaded. Five star rating is under rating the App, I will add a sixth one 🌟..",5
+2018,"This app is indeed banking at ur convenience. My bankers wont be seeing my face in a very long time cos all i need is in Keystone Bank Mobile app. Homies join my movement, no dulling.....",5
+2018,Not just your average banking app...  Massive range of functionalities! All the stars well deserved.,5
+2018,All I can say is WAWU!!!!!!!!!!! Amazingly Amazing app,5
+2018,This application is amazing with its functions... I can even chat with a bot ( Keystone bot)  and make my transactions .. Kudos Keystone Bank.,5
+2018,This App is Amazing!!!!!!!!!!!!! Well done Team Keystone. Way to go!,5
+2018,Miles ahead of the previous version. Very nice app.,5
+2018,So convenient,5
+2018,"Fantastic app. The best so far, real world class",5
+2018,This app is cool and user friendly. Highly recommended.,5
+2018,Fantastic App. Best Banking App Ever.,5
+2018,Excellent App. Best I have ever seen in the banking industry. Highly recommended.,5