The Regent Centre Interchange has many amenities such as step-free access, new lifts and elevators, ticket machines that accept all payment methods and many more.
Step-free access is available at all stations across the Tyne and Wear Metro network, with two lifts providing step-free access to platforms. As part of the Metro: All Change programme, new lifts and escalators were installed at the station in 2013. Ticket machines are able to accept payment with credit and debit card (including contactless payment), notes and coins. The station is also fitted with smartcard validators, which feature at all stations across the network. The station houses a newsagent's shop in the ticket hall. There is a large pay and display car park available at the station, with 183 spaces, plus 8 accessible spaces. There is also the provision for cycle parking, with 4 cycle lockers and 5 cycle pods available for use. 
