Phil Bentley's management of Centrica was well-received with multiple rollbacks in energy prices.
Bentley's stewardship was often controversial, as the company raised residential energy prices several times during his reign; protests at company premises were not unusual. 
The controversy was fuelled by the rise in profits during Bentley's stewardship  profits from the residential energy division of British Gas increased by 24% in one year alone. Throughout his time at the company Bentley's salary (681,000 in 2013) was the subject of frequent criticism. 
