The Regent Centre Interchange includes amenities such as step-free access, new lifts and elevators, ticket machines that accept all payment methods including contactless payment, waiting shelters, next train information displays, and emergency help point.
Step-free access is available at all stations across the Tyne and Wear Metro network, with two lifts providing step-free access to platforms. As part of the Metro: All Change programme, new lifts and escalators were installed at the station in 2013. The station is equipped with ticket machines, waiting shelter, seating, next train information displays, timetable posters, and an emergency help point on both platforms. Ticket machines are able to accept payment with credit and debit card (including contactless payment), notes and coins. 
