Passage: The release of Windows 98 was preceded by a notable press demonstration at COMDEX in April 1998. Microsoft CEO Bill Gates was highlighting the operating system's ease of use and enhanced support for Plug and Play (PnP). Namun, ketika asisten presentasi Chris Capossela hot plugged a USB scanner in, the operating system crashed, displaying a Blue Screen of Death. Bill Gates berkomentar setelah tepuk tangan dan sorakan dari penonton, "Itu pasti mengapa kita tidak mengirimkan Windows 98 belum".
kemudahan penggunaan dan dukungan yang ditingkatkan untuk Plug and Play