Pfupisa nyaya yacho:  Kambani inoda kuti vanhu vakuvadzwe yakabhuroka mushure mokunge yabhadhariswa £80,000 nokuda kwokushungurudza mhuri nokudana zvinonetsa (mufananidzo wefaira) Kambani inoda kuti vanhu vakuvadzwe yakabhuroka mushure mokunge yabhadhariswa £80,000 nevanotarisira kuchengetedzwa kwemashoko evanhu pamusana pokushungurudza mhuri nokudana zvinonetsa. Direct Assist, yakavakirwa muBolton, Lancashire, yakaudza mumwe akanyunyuta kuti vangadaidzwa kwemakore matatu vasati vaita chikumbiro, pasinei zvapo nechikumbiro chakadzokororwa chokuti mashoko avo abviswe. Information Commissioner's Office (ICO) neTelephone Preference Service (TPS) vakanyoresa 801 pamusoro pekambani iyi pakati paJanuary 2013 naJuly gore rapera. Chichemo chimwe nechimwe chakabva kune mumwe munhu akanga anyoresa neTPS uye akanga asina kupa mvumo yekambani kuti ivadane, ICO yakadaro. Mumwe munhu akwegura uye matsi akanga achinyunyuta akati vanhu vaivadaidza vaivasiya vachitya kupindura runhare rwavaivimba narwo kuti varambe vachikurukura nemhuri. Direct Assist, iyo yakapa mukana kune magweta nokuda kwezvikumbiro, yakaramba ichidana pasinei nokupiwa mashoko aya, ICO yakati. ICO yakawana kuti Direct Assist yakaraira vashandi vayo kushandisa namaune nhamba dzorunhare dzinobva munhevedzano dzaibatanidza vanhu vari paTPS, kunyange kudenha kuti runhare rwacho rwakanga ruchiitwa nomumwe munhu achishandisa zita rekambani yavo. Mukuru weICO anoona nezvekuchengetedzwa kwemitemo Steve Eckersley akati: "Zvakaitwa neDirect Assist zvinoratidza kusaremekedza mutemo uye vatengi vavakaedza kutaura navo. 'Kunyange zvazvo TPS yakavabata ka525 kuti ivanyevere pamusoro pezvichemo zvaiitwa ivo vakaramba vachitengesa mabasa avo kupfurikidza nenhare dzisina kukumbirwa. "Chirango ichi chinotumira shoko rakajeka rokuti rudzi urwu rwekushambadzira kusina mutoro harubvumirwi zvachose. Makambani anofanira kufunga nezvemitoro yawo, mutemo uye migumisiro kana akaedza kuutyora.' Direct Assist iye zvino yaenda kunogadziriswa uye ICO yakati yaida kunyoresa sechikwereti chisina kuchengetedzwa mukuedza kuwana faindi. Direct Assist, yakavakirwa muBolton, Lancashire, yakaudza mumwe anonyunyuta kuti sezvingabvira vaizova...
Direct Assist iri muBolton yakaenda kunotsvaira pashure pokugamuchira faindi. Zvinopfuura 800 zvinonetsa zvakanyoreswa pamusoro pekambani mumwedzi 18 chete. Mhuri dzakatambudzwa nemakambani anopa vanhu kuwana magweta nokuda kwezvikumbiro.