Pfupisa nyaya yacho:  Vaviri vari mumakore avo okuma40 vakava vanyajambwa vasingawanzoitiki vekusarura nemhaka yezera pashure pokunge bhangi ravo rakaramba chikumbiro chechikwereti cheimba che£250,000 nemhaka yokuti rakarangarira kuti murume akanga akwegura zvikuru. HSBC yakarairwa kuripa muripo kwavari mushure mekunge sangano rinoona nezvemabhizimisi rawana kuti rakanga "rakavakirwa pazvinhu zvisina kuongororwa, zvimiro kana kuti generalizations pamusoro pezera" munyaya yacho. Gamba rebhangi rakatsoropodzwa nokuda kwokuramba kupa chikwereti che£250,000 nemhaka yokuti murume wacho aizova anopfuura makore 65 apo chibvumirano chemakore 18 chakaguma, maererano neThe Sunday Times. Vaviri vari mumakore avo okuma40 vakava vanyajambwa vasingawanzoitiki vekusarura nemhaka yezera pashure pokunge HSBC yaramba chikumbiro chechikwereti cheimba che£ 250,000 nemhaka yokuti yakafunga kuti murume akanga akwegura zvikuru. Mumhaka yokutanga yorudzi rwayo, Financial Ombudsman Service yakawana mukweretesi ane mhaka yokuva "asina kururama". HSBC yakarayirwa kubhadhara £500 kuvakwanyina vacho nokuda kwe"nhamo yavo nokusagadzikana" pamusoro pe"kushandiswa kusina kururama kwechirongwa chayo chezera", uye yakaudzwa kuti ifungisisezve chikumbiro chavo chechikwereti. Vakuru vakuru vebhangi vakadzivirira chisarudzo chavo ndokutsigira kuti "vaive nekodzero yekushandisa mutemo wezera repamusoro", maererano nemagwaro e ombudsman akaonekwa nepepanhau. Asi ombudsman akati: <unk>Bhangi rakavimba nepfungwa dzisina kuongororwa, zvimiro kana kuti generalizations maererano nezera.<unk> Vaviri vacho, avo vasingadi kududzwa mazita avo, vakakumbira chikwereti chemari chepamusha wavo chine mubereko bedzi kwemakore 18 chavakanga vakabatana, chavakanga vane mari yakawanda yokuzvitenga nayo. HSBC yakanga yabudisa chisarudzo mupfungwa, ichiratidza kuti vaizova vakagadzirira kukweretesa mari yacho, asi yakabva yaramba kuenderera mberi nemhaka yezera remurume. Murume, zvisinei, haafaniri kuronga kuenda pamudyandigere pa 65 uye mudyandigere wake wokupedzisira wemari yaanowana uchava mukuru zvakakwana kufukidza kudzorera kwemwedzi. Anewo mari yepenjeni uye mudzimai wake angadai akakwanisa kubhadhara chikwereti chacho nemari yaaiwana oga, kana zvaidikanwa. Vaviri vacho vakanyunyuta vachiti vakanga vasarurwa. Chichemo chacho chakagamuchirwa nomumiririri wevanhu - kokutanga kuti aite saizvozvo zvakananga pamusana pezera rechikwereti. HSBC yakati chisarudzo chayo...
HSBC yakarayirwa kubhadhara £500 kumurume nomudzimai nokuda kwe"nhamo uye kusagadzikana" Gamba rebhangi rakashorwa nokuda kwokuramba kupa chikwereti che £ 250,000. Mabosses akadzivirira chisarudzo ndokutsigira kuti chaiva ne"kodzero yekushandisa mutemo wezera rakakwirira"