Tusi se faaauauga mo lenei palakalafa - O le tusi o loo tuufaatasia ai suʻesuʻega o mataupu ma aotelega o suʻesuʻega a saienitisi o le soifuaga lautele, e faavae mai i suʻesuʻega tau aʻoaʻoga, lipoti o faalavelave, ma uluaʻi faatalanoaga. O suʻesuʻega o mataupu e aofia ai, mo se faataʻitaʻiga, o se tauiviga i luga o upega tafaʻilagi i le Starbucks, o se taumafataga o le Aso Faʻafetai na alu sese, o le faalavelave faaniukilia i le Three Mile Island
, o le Flint water crisis, Nasdaq's botched handling of the Facebook IPO, o faalavelave o le space shuttles "Challenger" ma le "Columbia", o le electronic trading meltdown of Knight Capital, o faalavelave o vaalele ValuJet 592 ma Air France 447, ma le Iuni 2009 Washington Metro nofoaafi fetauiga. O suʻesuʻega faʻaleaʻoaʻoga o loʻo aofia i le tusi e sau mai le sociology, psychology, behavioral economics, organizational theory, ma le neuroscience, e aofia ai suʻesuʻega a Charles Perrow, Diane Vaughan, Karl Weick, Amy Edmondson, Dacher Keltner, Gary Klein, Gregory Berns, Daniel Kahneman, ma Georg Simmel, ma isi.