Tuhia he whiti kōrero poto i runga i te kaupapa e whai ake nei:  E whakarongo āta ana te TangataX ki te TangataY
Ae ra, anei he rarangi poto: Ka whakapai ake a Suri i tana pūkenga whakarongo mā te aro ki te reo tinana o te kaikorero, mā te titiro kanohi, mā te aro ki ngā kupu a te kaikorero. Ka whakamatau hoki ia ki te pātai kia tino mārama ai ia ki te mea e korerotia ana.