Whakarāpopototia te tuhinga:  I eke tētahi pāhihi o Southwest Airlines ki tētahi waka rererangi anake hei whiwhi īmēra ki a ia e kī ana kua whakakorehia tana haerenga. I utua e Bob Woudstra $616 (tata ki te £410) mo te haerenga mai i Grand Rapids ki Fort Myers, i Florida. I te rā i rere ai ia, i tukuna te tangata pakihi o Michigan ki te taunga rererangi, i whakahaeretia e te haumarutanga, ā, i eke angitu ki te waka rererangi. I korerotia ki tētahi tangata o Michigan kua whakakorehia tana rerenga e rua haora i muri i te wehenga atu i te mea kaore he pūkete a te kamupene rererangi mo ia. Engari e rua haora i muri i tana rerenga, i whiwhi a Mr Woudstra i tētahi īmēra mai i te kaikawe o Amerika, e whakamōhio ana ki a ia mo tana kaupapa here kore. I kii te kamupene rererangi ki a ia kaore ia i runga i te waka rererangi, na reira ka whakakorehia e ratou tana rerenga, i kii a Mr Woudstra, me te whakamarama me hoko e ia he tiikiti hokinga hou mo te $ 456 (tata ki te £ 304). I kii ia ki a MailOnline Travel:'Ki taku whakaaro me whakaatu mai e te Hauauru ki ahau kaore au i runga i te rererangi, na te mea he maha nga kaiwhakaatu i tuku i ahau ki Grand Rapids ka tiki i ahau i Ft. Ko Myers.' Whai muri i tana hokinga ki te kāinga, ka waea atu ia ki te kamupene rererangi ki te tono i tētahi moni whakahoki, engari i kīia ki a ia me whakamatau ia i runga i taua rerenga. E mea ana te Southwest Airlines tērā pea he hapa i te kuwaha, nā reira i puta ai te pōhēhē. 'E kore e taea e au te whakapono, i te mea he tino kaha te haumarutanga, ka taea e au te rere i runga i te waka rererangi, a, kaore a Southwest e mohio kei runga au i to raatau waka rererangi. 'Kāore a Southwest i whakaae kei runga au i te waka rererangi, kei te hoatu noa mai ki a au, e ai ki a Southwest "te painga o te ruarua". 'Kei te whakaaro rātou kei te teka ahau, ā, kāore anō a Gary, te tangata i haere tahi mātou, kia tae mai ki reira, ahakoa kua kitea tōna tīkiti. 'Mo te whakatoi katoa i pā mai ki a Southwest, me kaha ake te mahi. 'Ki taku whakaaro me whakamatau a Southwest ki ahau kāore au i runga i te waka rererangi, nā te mea he maha aku kaiwhakaatu i tuku i ahau ki Grand Rapids, ā, i tiki i ahau ki Fort Myers.' Kei te tirotirohia e Southwest Airlines te kaupapa. I kii tetahi kaikorero: 'Ahakoa kaore ano kia whakatauhia e maatau te waahi i puta ai te he, ka whakaputahia e maatau he rereke ki te kaupapa here kore-whakaatu me te whakahoki...
Ko te tangata pakihi a Bob Woudstra, no Michigan, i hoko i tētahi tīkiti mō te neke atu i te £400. E rua haora i roto i tana rerenga haerenga ki Florida, ka whakakorehia e te kaikawe tana rerenga. E mea ana te kamupene rererangi he hapa i te kuwaha pea te take o te pohehe.