Whakarāpopototia te tuhinga:  Kua whiua e ngā kaiwhakarato whatunga whānui iti ake ngā kaiwhakataetae nui ake i roto i tētahi rangahau makona kiritaki ā-tau. Ahakoa he iti iho i te 50 ōrau te whiwhinga a BT, Sky me TalkTalk i te pōtitanga o Which?, ko John Lewis Broadband, Zen Internet, Utility Warehouse me Plusnet i eke ki runga ake i te 70 ōrau. Ko John Lewis i runga ake i te 76 ōrau i te wa e noho ana a BT i raro me te 45 ōrau, i raro noa iho o Sky me TalkTalk, i runga i te 48. Ko nga kaiwhakarato whatunga whanui iti ake i patu i nga kaiwhakataetae nui ake i roto i te rangahau pai o te kiritaki a-tau, me John Lewis (whakaahua konae) i whakawhiwhia ki te kaute teitei. Heoi, ko te nuinga o nga kaiwhakarato 11 i roto i te pooti i whakawhiwhia ki nga whetu e toru mo te tere, me TalkTalk e rua ana, a ko Virgin Media anake me Zen Internet e wha nga whetu. I uiuihia e Which? te 1,757 o nga kaiwhakamahi whatunga whanui i te marama o Tihema me Hanuere. E hiahia ana te rōpū kiritaki kia kaha ake ngā ture ki te whakarite kia ōrite ake te tere o te whatunga whanui e pānuitia ana ki te wheako o te nuinga o ngā kiritaki. I tēnei wā ka taea e ngā kaiwhakarato te pānuitanga i ngā tere e 10 ōrau noa iho o ngā kiritaki e whiwhi ana. E karanga ana ngā kaihautū kia whakamāramatia e ngā kaiwhakarato ngā kerēme tere pānuitanga pēnei i te'superfast', kia hoatu ki ngā kiritaki he tātaitanga tere i te tīmatanga o te kirimana me tētahi tātaitanga tika mō tō rātau wāhitau takitahi, ā, kia whakaaetia ngā kaiwhakamahi ki te whakamutu i ngā kirimana me te kore whiu mēnā kāore i tutuki i a rātou te tere iti rawa i tātaitia i tētahi wā i roto i tō rātou kirimana. E hiahia ana a Which? ki ngā kaitirotiro pānuitanga ki te whakapakari i ngā ture hei whakarite i ngā tere o te whatunga whanui e pānuitia ana kia ōrite atu ki te mea e whakaratohia ana ki ngā kiritaki (whakaahua i whakatakotoria e te tauira) I mea te kaiwhakahaere whakahaere a Which? a Richard Lloyd: 'Kei te waiho e nga kaiwhakarato iti ake nga hoa whakataetae nui i muri i a raatau i te wa e pa ana ki te ratonga e whakaratohia ana e ratou na me kite tatou i nga kaitakaro nui ki to raatau kēmu. "Kei te arotake a Ofcom i tēnei wā i tēnei mākete, ā, e hiahia ana mātou ki a ia ki te tautuhi i te huarahi e whakamahere ana ia ki te whakarite kia whiwhi pai ake ngā kiritaki whatunga whanui. 'Kua korerotia e matou ki nga kaitiaki whakatairanga kia marama ake nga kamupene ki o raatau kaihoko mo nga tere ka taea e raatau te tumanako. Heoi, e toru...
Kei runga a John Lewis i te rangahau i te pai o te kiritaki o ngā kaiwhakarato ipurangi. I whiua e Chain a BT, Sky me TalkTalk, me nga whakataetae iti ake i eke ki runga ake. E hiahia ana ngā kaiwhakarato ki te whakatau i ngā tere kua pānuitia pēnei i te'superfast'