Whakarāpopototia te tuhinga:  Kua whakangunguhia ngā kaimahi o te kamupene rererangi ki te whakamātau ki te whakaoti i ngā raruraru haere a ngā kiritaki, engari he kaimahi kore-whaiaro kua neke atu i te karanga o te mahi. Ko te kaimahi o Alaska Airlines, ko Judy Reid, i utu i a ia ake ki te rere i tētahi kiritaki i noho ki te kāinga i roto i tētahi mahi atawhai. Ko te kainoho o Vancouver a Miriam Thomas i mahue, i raruraru hoki ia i a ia e ngana ana ki te hoki mai i te haerenga pakihi ki California, i te wa i whakakorea ai tana tiikiti ki Seattle me Delta Air Lines, he hoa o Alaska Airlines. I utua e tētahi kaimahi o Alaska Airlines i tōna moni i tana kitenga i tētahi kiritaki o Delta Air Lines i tūhuratia. I tweet a Miriam Thomas i tana pouri i muri i tana korero ka noho ia ki California na te pohehe. I ahua pouri a Miriama, i te mea i korerotia ki a ia me noho ia ki te hotera i te pō, ā, ka rere atu ki tētahi atu rererangi i te aonga ake. 'Kei te haere mai te wahine o Delta, ka mea "OK, na, ko te mea pai ka taea e matou te mahi ko te tiki i a koe i runga i te rere mo apopo". I timata ahau ki te wehi, kaore he wahi hei noho, 'i kii a Miriam, he kaiwhakawhanake, ki te teihana reo irirangi News 1130 o Vancouver. 'Ko nga wahine tokorua i mahi tahi ahau me Alaska Airlines i whakamarie i ahau. Ka mea rātau, "Kāore e manukanuka, ka kitea e mātou he huarahi". I taua wā ka toro atu a Judy ki tana ake putea ki te whakamahi i ana tīkiti haerenga. 'Kaore ia i hiahia ki te mahi i tena, i tiaki ia i ahau,' i kii a Miriam ki News1130. I kii a Miriama i rongo ia i nga hoa mahi a Judy e whakahe ana, e kii ana kia kaua ia e whakamahi i ana moni ake ki te utu i te rerenga o te tangata ke. I tohe a Judy e utua ana e ia i mua noa atu. I whakapuaki te kaiwhakawhanake i tona koa i te mea i awhina tetahi tangata ke i a ia ki tana raru. He haumaru i te kāinga! I tukuna e Thomas tana whakawhetai mo te tohu a Reid ki ana akonga ma te papaho pāpori. Ahakoa te ohorere o Miriama, ka mea a Reid e mahi ana ia i te mea tika, ā, ka mahia e ia mō tētahi atu. I korero ia ki News 1130: 'Me awhina tahi koutou. Me hanga e koe he ao rangimarie. I whakaarahia ahau i roto i tētahi whānau tino, tino, pai, tuku, āwangawanga. Kua ahau tonu...
I tū a Miriam Thomas i te wā i whakakorehia ai tana rerenga Delta Air Lines. Ko te raruraru i takea mai i te pohehe o te kamupene rererangi i runga i te rerenga i whakaritea i mua atu. Ko Judy Reid o Alaska Airlines te wahine toa i uru mai ki te awhina. I mutu te kōrero a Ms. Thomas, ā, kei te rapu ia i tētahi huarahi hei utu i a ia.