[{'role': 'user', 'content': "Analyze the following clause from a privacy policy and determine if it's fair or unfair. Also identify any privacy practices mentioned: 21.2 Initial Dispute Resolution: If you have any concerns or queries regarding our Services, our customer support team can be reached through our King Care portal (http://care.king.com). Most concerns are quickly resolved in this manner to our customers' satisfaction. The parties shall use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations which shall be a precondition to either party initiating a lawsuit or arbitration."}, {'role': 'assistant', 'content': 'This clause is fair. The privacy practices mentioned are: nan.'}]