[{'role': 'user', 'content': "Analyze the following clause from a privacy policy and determine if it's fair or unfair. Also identify any privacy practices mentioned: In cases where you request individual support or assistance we may also ask you to provide information about your device or computer, your means of accessing the Internet, or your Internet service provider. This information may include, without limitation, your email address, IP address, information about your hardware and software, the URLs of sites you have visited, files stored on your computer (including potentially dangerous or infected files), email messages (whether stored on your computer or elsewhere), information regarding senders and receivers of email messages, and the like. This information is collected to help us to provide services and support, to identify and remove computer viruses, and to help us solve your technology problem(s). For purposes of this section we will use any such information only when providing individual support or assistance at your request, and will not retain such information any longer than necessary for this purpose. This information will not be stored in a way that identifies you personally in any record that we keep of your request for assistance."}, {'role': 'assistant', 'content': 'This clause is unfair. The privacy practices mentioned are: Contact_E_Mail_Address_1stParty, Identifier_IP_Address_1stParty.'}]