[{'role': 'user', 'content': "Analyze the following clause from a privacy policy and determine if it's fair or unfair. Also identify any privacy practices mentioned: 2.1.2 If you ask for online technical support, certain required information will be collected, including but not limited to your name and address, the information relating to the hardware and software of your mobile phone as well as the specific problems you have encountered."}, {'role': 'assistant', 'content': 'This clause is unfair. The privacy practices mentioned are: Contact_Postal_Address_1stParty.'}]