[{'role': 'user', 'content': "Analyze the following clause from a privacy policy and determine if it's fair or unfair. Also identify any privacy practices mentioned: Help The help function collects the user's email address, real name, user name, PC hardware information etc. Such information may be utilized for investigating and answering user inquiries, and to confirm the identity of the user."}, {'role': 'assistant', 'content': 'This clause is unfair. The privacy practices mentioned are: Contact_E_Mail_Address_1stParty.'}]