[{'role': 'user', 'content': "Analyze the following clause from a privacy policy and determine if it's fair or unfair. Also identify any privacy practices mentioned: 19. Grievance Officer In the event you have any queries/complaints regarding usage of Application, please contact Pathik Shah at pathik[at]hike[dot][in]. The complaints shall be redressed in the manner provided under the (Indian) Information Technology Act, 2000 and rules framed thereunder."}, {'role': 'assistant', 'content': 'This clause is fair. The privacy practices mentioned are: nan.'}]