[{'role': 'user', 'content': "Analyze the following clause from a privacy policy and determine if it's fair or unfair. Also identify any privacy practices mentioned: • To be able to take advantage of the Buyer Protection Program, Buyers should first contact the Seller and attempt to resolve the issue. If the Buyer doesn't hear from the Seller or is unable to resolve the issue with the Seller even after contact, a dispute can be raised with Flipkart by writing an email to resolution@flipkart.com • Fraudulent charges and claims are not covered under Buyer Protection Program • If the Buyer has already initiated chargeback through the credit card issuing bank, it will not be covered under Buyer Protection Program, though in such cases a Seller can file a claim through the Seller Protection Program. • Blacklisted and Blocked Buyers are not covered by the Buyer Protection Program."}, {'role': 'assistant', 'content': 'This clause is fair. The privacy practices mentioned are: nan.'}]