[{'role': 'user', 'content': "Analyze the following clause from a privacy policy and determine if it's fair or unfair. Also identify any privacy practices mentioned: To communicate with you and respond to your emails, submissions, questions, inquiries, comments, requests, and complaints and to provide customer service. For instance, we may use your email address to send you service announcements that tell you about updates to our Terms of Use or this Policy, changing in pricing, changes to the Services or our online service or customer support policies. To monitor and analyze the Services usage and trends and otherwise measure the effectiveness of the Services or request feedback from you about the Services; To send you confirmations, updates, security alerts, and support and administrative messages, to detect and prevent fraud, and to otherwise facilitate your use of, and our administration and operation of, the Services; To conduct surveys contests and sweepstakes; To operate the Services, including, without limitation, payment processing, and products delivery ; and To personalize and improve the Services and Users' experiences, to increase the functionality and User friendliness of the Services, to deliver advertisements, newsletters, coupons, promotions, rewards, awards or other content, or features that match User profiles or interests on the Services, and to provide recommendations as to other advertisements, content or features that may be of interest to Users on the Services; To provide you with news and information about our third party events, activities, offers, promotions, products, and services we think will be of interest to you; For any other purpose as described in this Policy or for which we notified you the information will be collected, used and shared and received your consent."}, {'role': 'assistant', 'content': 'This clause is unfair. The privacy practices mentioned are: Contact_E_Mail_Address_1stParty.'}]