[{'role': 'user', 'content': 'Analyze the following clause from a privacy policy and determine if it\'s fair or unfair. Also identify any privacy practices mentioned: Complaints: If you are concerned that we have not complied with your legal rights or applicable privacy laws, you may bring a complaint internally through our complaints process or you may decide to make a formal complaint with the Office of the Australian Information Commissioner (www.oaic.gov.au) (which is the regulator responsible for privacy in Australia). We will deal with complaints as follows: Step 1: let us know If you would like to make a complaint, let us know by contacting our PIM Officer at privacy.australia@sonymobile.com or use the details set out in section 17 "Contact us" below. Step 2: investigation of complaint'}, {'role': 'assistant', 'content': 'This clause is fair. The privacy practices mentioned are: nan.'}]