[{'role': 'user', 'content': "Analyze the following clause from a privacy policy and determine if it's fair or unfair. Also identify any privacy practices mentioned: The usage of personal data When you send an email to our support team, we keep the record of our communication. This includes your email, name and the conversation history. This is the only personal information, we collect, and it helps us develop, deliver, protect and improve our products, services, content and customer communication."}, {'role': 'assistant', 'content': 'This clause is unfair. The privacy practices mentioned are: Contact_E_Mail_Address_1stParty.'}]