[{'role': 'user', 'content': "Analyze the following clause from a privacy policy and determine if it's fair or unfair. Also identify any privacy practices mentioned: CUSTOMER SERVICE Wattpad communicates with users on a regular basis to provide requested services. In regards to issues relating to their account, Wattpad replies via email or phone, in accordance with the user's wishes."}, {'role': 'assistant', 'content': 'This clause is unfair. The privacy practices mentioned are: Contact_E_Mail_Address_1stParty, Contact_Phone_Number_1stParty.'}]