[{'role': 'user', 'content': "Analyze the following clause from a privacy policy and determine if it's fair or unfair. Also identify any privacy practices mentioned: (e) the quality of the Internet access services provided by the Access Provider or any acts, actions, behaviour, conduct, and/or negligence on the part of the Access Provider. Any complaints about the Internet access services provided by the Access Provider should therefore be submitted to the Access Provider;"}, {'role': 'assistant', 'content': 'This clause is fair. The privacy practices mentioned are: nan.'}]