[{'role': 'user', 'content': "Analyze the following clause from a privacy policy and determine if it's fair or unfair. Also identify any privacy practices mentioned: We may use additional information not considered Personally Identifiable to analyze and improve troubleshooting techniques and responses, and to improve the value of Licensed Application(s) and services provided by Scan or third parties."}, {'role': 'assistant', 'content': 'This clause is fair. The privacy practices mentioned are: nan.'}]