Gift card fraud: To whom to report? How to recover funds? Is the party which issued me the card liable?
Citibank just sent me a $100 check. Here's how I got it: Question 1: Who do I report such fraud to? Walmart, or their card processor. They may be in their right to require the original purchaser to do the report. Generally, credit card and debit card fraud must be reported to the bank within 60 days of the statement for them to take responsibility. I don't see why gift cards would be different. You can also report it to the police, but I believe you'll be asked to file a report in the jurisdiction where the card was used. Again - time is of the essence, and there's nothing much they could do with your report now. Question 2: How can I recover the $100 value of my Walmart gift card? At this point, 2.5 years later when the card was used to buy prepaid cards, there's no way to catch the thief and recover the funds. Had you reported it promptly, Wlamart could have block the prepaid cards sold or track their usage, but now is too late. Question 3: Is Citibank in any way liable? (The gift card was   fraudulently used shortly after---within the same month---I received   it from Citibank.) I doubt it unless you can show a pattern. It could be someone working for the Citibank, someone working for the USPS, or someone just stole a bunch of numbers and waited until they became activated. Have you checked to see if anything else went missing? Walmart says that because I was not the original purchaser of the gift   card, they could not help me directly Just to build on what @littleadv already gave you, my personal experience on this is that none of the companies that you'll likely be dealing with in a situation like this will be falling over themselves to help you out. Unless it also helps them for some reason, or if they're compelled by consumer laws.  If you think you should be protected from this sort of thing happening, feel free to reference the FCRA to see if you might get any consumer protections.  But just from what you've said here, it doesn't sound like you do. So if anything else went missing (or even if not), it might have been someone working for Citi, who may have had access to more of your personal information than just your card.  ID theft is unfortunately common, as a fairly easy crime to commit, a hard one to protect yourself against, and a very hard one to prosecute.  When did you last check your credit report?
"Yes.  The simplest option to track your spending over time is to familiarize yourself with the ""Reports"" menu on the toolbar.  Take a look specifically at the ""Reports > Income/Expense > Income Statement"" report, which will sum up your income and spending over a time frame (defaults to the current year). In each report that you run, there is an ""Options"" button at the top of the screen.  Open that and look on the ""General"" tab, you'll be able to set the time frame that the report displays (if you wanted to set it for the 2 week block since your last paycheck, for example).  Other features you're going to want to familiarize yourself with are the Expense charts & statements, the ""Cash Flow"" report, and the ""Budgeting"" interface (which is relatively new), although there is a bit of a learning curve to using this last feature. Most of the good ideas when it comes to tracking your spending are independent of the software you're using, but can be augmented with a good financial tracking program.  For example, in our household we have multiple credit cards which we pay in full every month.  We selected our cards on specific benefits that they provide, such as one card which has a rotating category for cash back at certain business types.  We keep that card set on restaurants and put all of our ""eating out"" expenses on that card.  We have other cards for groceries, gas, etc.  This makes it easy to see how much we've spent in a given category, and correlates well with the account structure in gnucash." You're right that someone who, say, photographed the front of your card at the store could use it to make some online purchases. Schemes like Visa's 3-D Secure provide additional online security by having you enter your password on the issuer's website, but they aren't common yet in the US. But as littleadv says, you as the cardholder generally aren't liable for fraud (except $50 in some cases). Just be sure to check your statement monthly and notify the issuer of any fraud within 60 days. To issuers, fraud losses are fairly predictable, and the cost is acceptable. Is it possible her husband obtained a card from a bank overseas? Unlikely. A Bank overseas generally will not issue such cards. Is that why she can't find it on the credit report? The data sent to Credit Bureau is periodic and not immediate. At times it may take a month or more for a Bank to start reporting the new card to Credit Agencies. If he got the card recently, she has a freeze in effect and no bank can issue a card in her name without her approval. Possibly timing issue. i.e. the freeze was put after card company pulled the report and approved. It may take sometime to dispatch a new card. So it could be that her husband applied for this card previously before the freeze was put in place. "This does not seem, to me, to be a very good indication regarding the   risk of the person not paying their balances off. If you do not have a source of income then how are you going to repay your debt.  Not to mention there is recource for creditors to garnish wages.  That is not possible if you have no income.  The risk assessment is about the ability of the creditor to recover any moneys loaned and costs and still make a profit. For example, students have their parents pay them some pocket money to   cover for expenses, or a person might be working sporadically on   consulting gigs that do not have a fixed monthly or yearly component. Most credit card companies that are willing to issue to college students will allow you to include money from your parents in your income.  Credit card companies are looking for customers that will carry a balance and incur fees but be able to pay them.  These companies do not make money off of fees and interest that they do not collect.  As such, sporatic work increases risk. Is it possible for people to get approved for unsecured credit cards   if they don't hold (or have not held for some time) a job at the time   of application? I was able to while I was in college.  Though I did have a part time job.  If you can show that you have the ability to pay you can usually get a credit card if you do not have bad credit.  It will probably be high interest and have alot of fees some of them you will have to pay upfront.  But what you probably mean to ask is ""Is it possible to get a no cost unsecured credit card with out a reliable source of income?""  The answer to that is: probably not.  Even the ones that look like they are free probably have hidden fees." This is called a fraudulent conveyance because its purpose is to prevent a creditor from getting repaid. It is subject to claw back under US law, which is a fancy way of saying that your friend will have to pay the bank back. Most jurisdictions have similar laws. It is probably a crime as well, but that varies by jurisdiction. I have prepared a report on scam's like this. I'd be happy to deliver a copy of the report to your home. Just give me your address and mail me the keys to your house and I'll drop by and leave it in your home. Oh, and tell me a time when you won't be home, so I won't bother you when I come by. It might also be helpful if you tell me if you have any cash, jewelry, or other valuables in the house and where you keep them, so I can give you advice on security measures. :-) Using a virtual credit card doesn't stop them from reporting it.  Virtual credit cards are about avoiding fraud, not about avoiding responsibility for money you owe. Confirming whether the payment was an error The simplest method is to confirm manually with the University whether the payment was a mistake and satisfy that between yourselves. If you're concerned it's fraudulant, I recommend calling the University finance office on a phone number you find on their website, or call one of the people you know. Reversing the payment To formally reverse the payment, I'd check your Product Disclosure Statement on your account with the bank. There's almost always a fee involved where a payment is reversed. It's probably easiest to just issue the payment back to the university to an agreed BSB/Account Number.