Credit report - Not able to establish identity
It looks like from their response, they would like you to send a copy of your social security card. Your drivers license or passport will not help verify your social security number. Another option you could try is to get your credit report from one of the other credit bureaus. You should be able to choose from Experian, Trans Union, and Equifax all on annualcreditreport.gov I suggest you begin by double checking what kinds of credit products you have and to which credit bureaus your bank reports. Not all financial institutions report to all bureaus. For example, if your bank only reports your one and only line of credit to Experian, TransUnion still won't have a file on you. Also, some lines of credit such as being an authorized user on a credit card aren't tracked by all of the bureaus. The other thing to consider is the amount of time that your lines of credit have been open. You said it's been less than one year but if it's been less than six months you might try waiting six months to try requesting your reports. If none of the above solves your problem, I would respond to their letter exactly as they instruct you to. Send everything certified with return receipt, and get into the habit of saving all of these records. When you send your reply be sure to include all of the requested information, a brief summary of your issue, and a reference to their previous letter to you. If they don't respond to your letter or they aren't able to help you, try calling the credit bureaus directly to inquire about the problem. Usually the consumer phone lines are automated, so try the corporate or business contacts they list on their website. On a final note, never submit your information on any of the bureaus websites. By doing so you agree to binding arbitration agreements which limit your right to sue. Only communicate with the bureaus by mail or on rare occasions phone. The suggestion may be very delayed, have you personally gone to the Experian Office with all the documentation (in xerox copy and in original)? If not, please do so, there is always a difference between dealing with govt/semi-govt institutions over electronic channels and in person.
While everything can be fixed in the end, and you can usually get all your money back, recovering from identity theft can take months or years. In the meantime, these are some of the things which you might not be able to do: In addition, you could face the following events: For all that, checking your credit report / score once or twice a year is probably enough.  If you're planning on a major purchase, though, you should get a copy of your full credit report from all three major bureaus (Equifax, Transunion and Experian) a few months ahead of time.  Even if everything on them is kosher, having that information on hand will give you a leg up when you go for financing. The sting here is definitely in the tail, the PS that says We are starting to call you from the same day when we get your details. The initial email doesn't ask for details, it asks for commitment. Once committed, you will be more relaxed about providing details. This makes me think that this is more serious than a simple financial scam. This is an effort to steal your identity, and that could be much more serious than the one-off loss of a few thousand dollars. Here's why: 1. The scammer could get numerous credit cards and store cards in your name, run up thousands or even hundreds of thousands of dollars in charges, and leave you stuck with explaining what happened. I know someone who went from being a multi-millionaire to a pauper in a few months when his identity was stolen - and he is no fool. 2. It will take you years to clear your name. Meanwhile, your credit is shot, and you might have trouble getting a job, renting an apartment, or simply getting a cellphone contract. 3. Once you've repaired your credit, the scammer can just go through his old files and do it all over again. 4. Cloaked in your identity, and therefore being seen as you, the scammer can pull any number of scams, for which you will eventually be blamed. Then as well as dealing with credit bureaus, you will be dealing with another, more serious bureau: the FBI. "According to page 56 of the 2015 IRS Publication 550 on Investment Income and Expenses: Wash sales. Your holding period for substantially identical stock or securities you acquire in a wash sale includes the period you held the old stock or securities. It looks like the rule applies to stocks and other securities, including options. It seems like the key is ""substantially identical"". For your brokerage / trading platform to handle these periods correctly for reporting to IRS, it seems best to trade the same security instead of trying to use something substantially identical." Sorry to hear about your difficult circumstances. Secured Credit Card You may want to suggest a secured credit card. These are credit cards that are backed by a deposit that she would place with the credit issuer. The card issuer provides a line of credit backed by the deposit, with a credit limit not greater than the deposit. In this way, the card issuer is not putting any of their own money at risk. These cards are often used by students or high-risk borrowers to establish credit, and function like a normal credit card. This may be a good option for her to establish a history of handling credit responsibly. Given all of the activity you described, it's very likely the process of rehabilitating her credit will take a number of years. I would strongly recommend that you not assist her in placing the deposit for a secured credit card. If she can't put aside enough money for a deposit (often $500 or less), it's unlikely she'll be able to set aside the money to pay her card statements each month. Best of luck - I hope things work out well. If I use my credit card on my ITIN and behave like a good guy (paying   everything on time), will it create history for my SSN next year or   will I have to start from scratch? Yes, you'll keep your history, it will be reported on your SSN when you update your creditors with it. I have an option of using a secured card v/s an unsecured one. Which   one is better from the view of my credit history? The one which you don't have to pay for. Consider the value of money you're using for the secured card, and all the fees and interest you expect to pay. Unless you're planning on a mortgage in the next couple of years, there's no rush with the credit. It is definitely not worth paying money for. "You should hire a lawyer. The fact that they told you your personal information shows that they actually had it, and are not imposters, which is a good thing. The fact that they mislead you means that their intentions are not pure (which is not surprising coming from a collection agency of course). When dealing with collections (or any matter of significance for that matter), don't rely on their recording of the call, because they can always conveniently lose it. Make sure to write down every single detail discussed, including the date and time of the call, and the ID/name of the person on the other side. If possible - make your own recording (notifying them of it of course). It's too late to record the calls now, but do try to reconstruct as much information as possible to provide to your lawyer to deal with it. In the end of the day they will either provide you with the recording (and then you might be surprised to hear that what they said was not in fact what you thought they said, and it was just your wishful thinking, it is very possible to be indeed the case), or claim ""we lost it"" and then it will be a problem to either of you to prove who said what, but they'll have the better hand (having better lawyers) in convincing the court that you're the one trying to avoid paying your debts. That is why proper representation at all stages is important. As to the bankruptcy - it won't help for student loans, student loans is one of the very few types of debts you can't really run away from. You have to solve this, the sooner the better. Get a professional advice. For the future (and for the other readers) - you should have gotten the professional advice before defaulting on these loans, and certainly after the first call." "I would start with actually talking to the collection agency.  Say what you are saying here,  namely:  ""I'm willing to pay the debt if the creditor can prove to me that I owe them"". You can also talk to the health facility, ask them for information or records.   You can start there and see what happens.  Once you are ready to pay the debt you can negotiate to have the negative mark removed from your report.   It really depends on the collection agency.  They could be reasonable, or the could be total scum." "Agree with wrschneider99. Also, since it's a ""credit report"" it helps to have a history of credit. My wife has been in the U.S. for 14 years and now has a higher credit score than me, a U.S. citizen. When we leased a car we put it in her name. When we took out a mortgage it's under both our names."