Is the financial advice my elderly relative received legal/ethical?
I can't speak about the UK, but here in the US, 1% is on the cheap side for professional management.  For example Fidelity will watch your portfolio for that very amount.  I doubt you could claim that they took advantage of her for charging that kind of fee. Given that this is grandma's money, no consultation with the family is necessary. Perhaps she did have dementia at the time of investment, but she was not diagnosed at the time.  If a short time has past between the investment and the diagnosis, I would contact the investment company with the facts.  I would ask (very nicely) that they refund the fee, however, I doubt they under obligation to do so. While I do encourage you to seek legal council, there does not seem to be much of substance to your claim.  The fees are very ordinary or even cheap, and no diagnosis precluded decision making at the time of investment.
"I think it's great that you want to contribute. Course Instructor You may want to take a look at becoming an instructor for a course like Dave Ramsey's Financial Peace University. These are commonly offered through churches and other community venues for a fee. This may be a good fit if you want to focus on basic financial literacy, setting up and sticking to a budget, and getting their financial ""house"" in order. It may not be a good fit if you don't want to teach an existing curriculum, or if you find the tenets of the course too unpalatable. A significant number of the people in Dave's audience are close to or in the middle of a financial meltdown, and so his advice includes controversial ideas such as avoiding credit altogether, often because that's how they got into their current mess. Counselor If you want to run your own show, I know of several people who have built their own practice that is run along the lines of a counselor charging hourly rates, and they work with couples who are having money problems. Building a reputation and a network of referring counselors and professionals is key here, and definitely seems like it would require a full-time commitment. I would avoid ""credit counseling"" and the like. Most of these organizations are focused on restructuring credit card debt, not spending signficant time on behavioral change. You don't need a series 7, 63, 65 etc. or even a CFA. I've previously acquired a number of these and can confirm that they are investment credentials that are intended to help you get a job and/or get more business as a broker or conventional financial planner, i.e. salesperson of securities. The licensure process is necessary to protect consumers from advice that serves the investment sales force but is bad for the consumer, and because you must be licensed to provide investment advice. There is a class of fee-only financial planners, but they primarily deal with complex issues that allow them to make money, and often give away basic personal finance advice for free in the form of articles, podcasts, etc.  Charity For part-time or free work, in my area there are also several charity organizations that help people do their taxes and provide basic budgeting and personal finance instruction, but this is very localized and may vary quite a bit depending on where you live. However, if there are none near you, you can always start one! Journalism If you have an interest in writing, there are also people who work as journalists and write columns, books, or newsletters, and it is much easier now to publish and build a network online, either on your own, through a blog or contributing to a website. Speaker at Community events There are also many opportunities to speak to a specific community such as a church or social organization. For example, where I live there are local organizations for Spanish speaking, Polish speaking, elderly, young professional, young mother and retiree groups for example, all of who might be interested in your advice on issues that specifically address their needs. Good luck!" Yes, maybe for themselves, but for you that depends on quite a number of things. But not all advisors are scum, but accept the fact that you are their cash cow and you are there for their takings. Some advisors are true to their professions and advise ethically, trying to get the best for their clients. So search for a good advisor rather than a cheap one. And regarding the mortgage you are talking about, the mortgage provider and the mortgage taker don't deal directly, but use their solicitors. Every party wants the least of legal hassles for their transactions and get the best legal help. The financial advisor maybe both rolled into one or he has legal practitioners in his firm who would do the legal job after he takes care of the financial matters. Seems a cost effective workshop. Legal, yes. Ethical, no. It's unfortunate that our culture has transitioned into this behavior but in order to not be replaced by hungry college grads than you need to understand that the week isn't over until your work is complete.  Hopefully, in time, this particular culture subsides... "First note that Standard Chartered Bank's domain is ""sc.com"", not ""scb.com"". The ""scb.com"" site appears to be an architecture company ""of sorts"". The ""yandex"" email address is for a Russian search company which offers free email services.  The ""standardchartered.X10.bz"" email address is clearly a spoof use of the standard chartered name, and is registered in Belize - a small central American country and tax haven.  The ""yilmazguneadana.org"" is not recognised by internet DNS, so appears to be an email only service. This is clearly a phishing scam.  Do not respond to this email.  Of the many thousands of people that have received this email, sadly some will be dumb enough to respond - the elderly are most vulnerable to this type of scam." "Mostly ditto to @grade'eh'bacon, but let me add a couple of comments: Before I did anything, I'd find out more about what's going on. Anytime someone tells me that there's a problem with ""security codes or something"", I get cautious. Think about what the possibilities are here. Your relative is being scammed. In that case, helping him to transfer his money to the scammer is not the kind of help you really want to give. Despite your firm belief in your relative's integrity, he may have been seduced by the dark side. If he's doing something illegal, I'd be very careful about getting involved. My friends and relatives don't ask me to commit crimes for them, especially not in a way that leaves me holding the bag if things go wrong. Assuming that what is going on here is all legal and ethical, still there is the possibility that you could be making yourself liable for taxes, fees, whatever. At the very least I'd want to know what those are up front. As @Grade'eh'bacon, if he really has a problem with a lost password or expired account, by all means help him fix that problem. But become someone else's financial intermediary has many possible pitfalls." You really should consider sitting down with an independent financial advisor to run the numbers for the various options and discuss what risks you're comfortable with and what your requirements/goals are. This isn't a simple decision,  unfortunately. Advice I've seen suggested that some portion of the money should stay in the market, earning market rate of return. Exactly how much, and invested in what, is complicated. An annuity is essentially an insurance policy.  The company assumes the risks and promises you specific payments in exchange for keeping the money.  They wouldn't do so if they didn't think that on average they'll pay out less than the combination of your purchase price plus earnings, so you really are paying a fee for this service. Whether it's worth that cost -- and for how much of your money -- depends on how much you have saved and how risk-tolerant you are. I'm going to steal a moment here to point out that many charities offer annuities. These may or may not pay out less than commercial annuities,  but the profits go to a better cause either way. If you plan to leave part of your estate as donation to a charity anyway, this basically lets them have the money earlier while you continue to receive income from it. There are actual cases where this has occurred. In cases where the beneficiary was suspected of knowing that the insured person was alive, they have faced fraud charges. In cases where they appeared to act in good faith, the legal consequences are less severe, but the likelihood of the insurance company to sue for their money back will depend on the circumstances and the amount of the payout. One interesting case was a woman who abandoned her family and didn't reappear until 11 years later. The family didn't know where she was, so they probably won't end up paying back the relatively small $100,000 that they received. Oh, don't expect us to take sides, we love both our parents the same! As to the pragmatic decision making - simple math. The disagreement is whether to pay off the HELOC or to invest into the mutual fund instead. Well, check the yield of the fund, compare to the costs of keeping the HELOC balance, and see which one makes more sense. Just compare the expected payments and gains for each of the scenarios and you'll get your answer.