Offer your insights or judgment on the input financial query or topic using your financial expertise. Reply as normal question answering

Is the financial advice my elderly relative received legal/ethical?
I can't speak about the UK, but here in the US, 1% is on the cheap side for professional management.  For example Fidelity will watch your portfolio for that very amount.  I doubt you could claim that they took advantage of her for charging that kind of fee. Given that this is grandma's money, no consultation with the family is necessary. Perhaps she did have dementia at the time of investment, but she was not diagnosed at the time.  If a short time has past between the investment and the diagnosis, I would contact the investment company with the facts.  I would ask (very nicely) that they refund the fee, however, I doubt they under obligation to do so. While I do encourage you to seek legal council, there does not seem to be much of substance to your claim.  The fees are very ordinary or even cheap, and no diagnosis precluded decision making at the time of investment.