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Shelly Bakke: Revenue management. This is a feature and
functionality that’s allowing you to recognize revenue
according to the prices and a schedule. This revenue
recognition feature and functionality is really able to help
fulfill US GAAP and IFRS requirements. Revenue recognition
is available for sales orders, even on those sales orders that
have been entered through time and material projects. Let’s
take a look at how this works.
Revenue recognition includes several different menu items
for you to enter in your setup and your transactional data.
We’ve also introduced a new role called the Rev Rec Manager.
We talked about how the revenue recognition functionality is
available for sales orders as well as on projects that are for
time and material.
Let’s select a particular sales order. In looking at the sales
order, I see I have three line items: a Surface, support, and
installation. On my particular sales order, I'm going to be able
to see my revenue schedule. Since the Surface is purchased and
taken right out the store, I'm going to be recognizing the
revenue as soon as that particular item is purchased for my
customer. But if I look at my support and my installation
services, those are going to be recognized over a period of
time. Support is on a revenue schedule of a 12-month
cycle and my installation service is based on a one-time
offering. There are details that you can enter on each of these
lines that really get into the date feature and functionality.
So, according to my contract for support, I could start to enter
in my date schedule of June 16th to June 15th. I can also
determine when that one-time installation may occur, looking
like it may occur in early July or maybe it will occur later.
These dates can be edited at any point in time. Two of the
key points with revenue recognition is when are you going to
recognize the revenue? Which you can set up here in the
sales order as we’ve just seen and also what is going to be
the price that you’re going to recognize? For the what, I really
recommend that you take a look at our business application
session about revenue recognition management.
Business document management. Business document
management will allow your business users to edit those
very critical business documents using Office 365. The great
highlight about this is there’s no developer experience
necessary to modify those critical business documents. You
can leverage Excel and Word to do the trick. Let’s hop in and
take a look.
Business document management is available for you as a
workspace component within finance and operations. When
clicking on the particular workspace, you see the list of
templates that are currently available for you. For our demo
today, we’re going to focus on the free text invoice. In looking
at the free text invoice, I can see that this is a particular
Excel document. I have a preview of my invoice over here in the
right side of the pane. In just a little bit we’ll take a deeper
look at what this looks like in Excel. But let’s go and print a
free text invoice.
Opening all of the free text invoices available within my
particular company, I’ll look at this one particular invoice
and I can go ahead and choose to print and I’ll just print this
particular invoice. In printing the invoice, it pulls it up in an
Excel document. I can see all my details just as I have from
my template in my business document management
workspace. Now let’s go back to that template and actually
make just a little bit of change and let’s see how this gets
reflected.
Back in the business document management workspace,
looking at our particular template I can choose to edit this
template in Excel. Now in editing the template, it’s going to
open up the preview for me right here within Finance and
Operations. Of course, I can open it in a desktop app if I
wish to work with Excel directly. Just for fun I'm just going
to create a little test here in this particular column, check
for any issues, and then let’s go ahead and close this
preview.
Going back now to my free text invoice, let’s select that
same invoice we printed earlier. Let’s go ahead and do
another reprint of that particular invoice and we should see
how my Excel document will be rendered with my updated
template.
As you can see our invoice has been updated and I'm not
even a developer.
Asset management. This is all about enabling the customers
to efficiently manage and carry out any of the tasks that are
related to managing and servicing equipment for their
organization. Some of the highlights are how to optimize the
asset lifespan as well as reduce costs and production downtime.
Let’s take a look at some of the great visualizations we have
available.
Asset management comes with a whole host of setup,
reports, inquires, all the great detail that you need in order
to be able to manage your assets. But really it all starts with
that asset. So, let’s go and take a look at a hierarchical view.
All the assets start as functional locations. This is how we use
to manage these assets. We do a lot of tracking on the
particular assets such as serial number, item number, cost.
Any kind of action that needs to be taken for that asset can
all be found and made available in the asset view.
As we know, work will have to take place on these assets,
whether it’s preventative maintenance, corrective maintenance,
or just some kind of inspection that you want to have happen.
You could take a look at all of your work orders in a Gantt
chart review. Let’s just a look at some of the activities that
have happened in the last few days. Expanding the particular
asset, I can see that it had some polishing work that was
completed. I also can notice that these were particular
corrective work order actions that were taking place. Some
were due to a breakdown, but some were also due to
recurring problems. Our Gantt chart gives you that overview
of everything that you need to know from a particular
work order perspective.
Analytical workspaces brings the power of Power BI
visualization to the users right within Finance and Operations.
We’re allowing customers to access your own data without
the need for an entity store or bringing your own database.
Let’s take a look at some of the real time insights that you
will get using analytical workspaces.
Within Finance and Operations, we have a particular workspace
all about managing the customer credit and collections. If
I take a look at the analytical view for my company, I'm able
to see what looks like Power BI but it’s right within Finance
and Operations. I have several different tabs and several
different views which is giving me the rich power of the Power
BI visualization. Now if maybe I want to do some editing, I
don’t have to leave Finance and Operations at all. I can do all
my editing right within the product.
Editing the analytical workspace brings me into Power BI
look and feel right within Finance and Operations. If I wanted
to change the look or the visualization of any of these
charts, I have all of the power of rich embedded Power BI
right at my fingertips.
Feature management. This is our commitment to you our
customer from our one version continuous updates where
we will not change your user experience. Feature management
allows organizations to enable new functionality when it
works for you and when it works for your business cycles.
Let’s take a look at how this works.
Within Finance and Operations, we have a new workspace
available called feature management. The feature management
workspace will provide you with the list of all the new features
and functionality that has been made available in a particular
service update. Notice how you can filter by a particular date
or maybe even by a particular module. We can see what has
been newly added as of a service update or if you take a look
at everything, you can look at what you have not enabled
yet and always come back at any point in the future to
enable a particular new feature or functionality. Several visual
indicators are available for you for these features. If we
take a look at one particular indicator, this tells me that this
item cannot be enabled. This happens to be just a test so
that way you're able to see and understand what this particular
visual indicator is for. There are other visual indicators that
let you know that once a feature has been enabled, you cannot
turn it off.
You also have the ability and the flexibility to schedule when
you want to enable a feature. Let’s take a look at this
particular functionality and I can see that this was scheduled
for the end of July. If you wish to schedule an upcoming feature
that you want to release and make available for your
organization, you can simply click on that feature functionality
and choose to schedule. Once you choose the schedule, you can
pick the particular business date that you would like this to go
live on for your environment. And now you’ll have a reminder for
you on any of the upcoming activities to make sure that that
does get enabled on time for your users.
Finance and operations with the common data service integration.
This is really to help ensure that those key business processes
that are going to span multiple applications such as Sales,
Customer Service, and Field Service, just for example, can also
be real time updated in Finance and Operations. We’re able to
accomplish this by using our dual write technology and
leveraging AAD for security. Let’s go take a look at how we
can update a customer using Sales and Finance and Operations.
Within the sales hub, I have a customer created called Sunshine
Tents. When I look at this particular customer, I notice that
there’s no details about the address. The customer account
was purely created in the sales hub. Let’s take a look at this
same customer in Finance and Operations. Finance and
Operations, I have my customer here called Sunshine Tents.
If I would like to add an address for Sunshine Tents, I can
click to add. We’ll call this a delivery type of an address. The
purpose will be purely for delivery purposes.
And this customer will actually be located out of our Fargo
office on One Load Tree Road. Let’s go ahead and save our
address update in Finance and Operations and then we’ll hop
back over to the sales hub and see how quickly and seamlessly
Sales has been updated with this address detail.
Refreshing our sales hub and looking at our accounts, I can
see Sunshine Tents has a particular address updated exactly
from Dynamics 365 Finance and Operations.
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