Securities Helpline for
Seniors is a toll-free number
that investors can call.
10,000 Americans will turn
65 years old every day.
or registered representative.
We recognize that there is an
aging population of investors
who have a nest egg that
they want to protect.
In the last five years,
the Senior Helpline has
fielded over 18,000 calls,
we have made over 1400 referrals
to other regulatory agencies,
we have made over 200 referrals
to adult protective services,
and over $7 million has
been returned to investors.
The Securiteis Helpline for
Seniors is
an additional resource
for senior investors
if they have questions
about their investments
or concerns about
their brokerage account
or registered representative.
We received a call
into the helpline
from a senior
investor who happened
to be a blind war veteran.
A registered representative
had ingratiated himself
with him and offered to
help him purchase a condo,
and because the
caller was blind,
the registered
representative offered
to fill out the
paperwork for him.
When he went to sell the condo,
he realized that the registered
representative had added
his own name to
the condo documents
rather than the caller's name
and had used the caller's funds
in order to purchase the condo.
Ultimately, we were able to
bar him from the industry,
A caller can expect
the call to be answered
by an experienced analyst
who will ask a
variety of questions,
you will get an actual person,
who is experienced in dealing
with many different things.
They are compassionate,
they take their time,
it's definitely not
just a call center.
We really listen to
people, hear their concerns
and try to point them
in the right direction.
and try to point them
in the right direction.
