 
 
 
 
 
La Mafia se sienta a la mesa we opened it in 2000. It's a nationally referent franchise.
La Mafia se sienta a la mesa we opened it in 2000. It's a nationally referent franchise.
Currently we have 50 operating units mainly in all provinces of Spain.
Currently we have 50 operating units mainly in all provinces of Spain.
In my daily ife, the first thing I do when I arrive at the offices
is to go to the screens and see what the customer is talking about in each of the units of us
is to go to the screens and see what the customer is talking about in each of the units of us
is to go to the screens and see what the customer is talking about in each of the units of us
is to go to the screens and see what the customer is talking about in each of the units of us
and also see the whole part of sales,  the whole unit part
and also see the whole part of sales,  the whole unit part
and analyze in very little time everything that happens in our premises nationwide.
everything that happens in our premises nationwide.
The Zeus tool has given us an important value because we have optimized times and
The Zeus tool has given us an important value because we have optimized times
and can see in situ and at the moment all the data doing a much faster analysis and having,
and can see in situ and at the moment all the data doing a much faster analysis and having,
above all, immediacy as a vital topic for us.
above all, immediacy as a vital topic for us.
above all, immediacy as a vital topic for us.
In the end it's a cultural change that we've done.
Not only is it a project that we have inserted within our organization
Not only is it a project that we have inserted within our organization
but we have made a cultural change about the model
we had of dealing with the information that came to each of the premises.
That means that we have been making the franchisee see for some time that we can not only be a restaurant
That means that we have been making the franchisee see for some time that we can not only be a restaurant
that we feed but also have to be a technological company that allows us
to address challenges of the future according to today requires society.
to address challenges of the future according to today requires society.
 
We have a super efficient, agile and fast system that integrates a lot of information systems.
We have a super efficient, agile and fast system that integrates a lot of information systems.
We have a system that improves the communication and communication of the franchisee
We have a system that improves the communication and communication of the franchisee
through the alert system and we involve the 360o team
and as a consequence they also participate in that improvement analysis
and we have better service and as a final consequence, our customers have a better experience.
and we have better service and as a final consequence, our customers have a better experience.
and we have better service and as a final consequence, our customers have a better experience.
