
English: 
Thinking of buying a Tesla? Like many Tesla owners
I think this is the best car I have ever owned, and with new features being added
every few weeks via free software updates,
it's like getting a new car again and again and again, but there are aspects of the purchase experience that I think
everybody should know before buying one. Some are just tips to make sure you get the most out of the buying experience,
but, some of what I'm going to tell you is to prepare you for an experience that is
eventually going to get you the car that you want,
but in truth is not the experience that it should be.  Many of these issues are because Tesla does not maintain public lots
filled with pre inspected ready to buy inventory, so they aren't the kinds of problems
you've probably experienced at a traditional dealership, but it's Tesla sales model
that means that the price you have to pay for Tesla is
lower than what you'd have to pay if they had to carry all the costs associated with a traditional dealership model. Yes!

Chinese: 
想购买特斯拉？ 像许多特斯拉车主一样
我认为这是我所拥有的最好的汽车，并且添加了新功能
每隔几周通过免费软件更新，
就像一次又一次地买一辆新车，但是我认为购买体验中有些方面
每个人都应该在购买之前知道。 以下只是一些技巧，可确保您从购买体验中获得最大收益
但是，我要告诉您的是为您准备一种
最终会为您提供所需的汽车，
但实际上并非应有的经验。 其中许多问题是因为特斯拉没有维护公共场所
充满了预先检查的准备购买库存，所以它们不是那种问题
您可能在传统经销商处有经验，但这是特斯拉的销售模式
这意味着您必须为特斯拉支付的价格是
比他们必须承担与传统经销店模式相关的所有费用低的价格。 是!

English: 
Tesla needs to fix their sales process, but it isn't fixed yet.
Hopefully, by going into the purchase knowing what I'm about to tell you, you'll have a better time with it, nonetheless.
Number One: use a referral link from any existing Tesla owner to place your order.
Even if you're ordering from a showroom or over the phone, have a referral link handy to give to your sales advisor
so they can apply it while creating your order.
Tesla gives all owners one to share, and using it earns both the referrer and the purchaser free benefits. Right now,
it's free super charging, but often Tesla sweetens the incentive package to spur more sales.
It can never hurt you to use a referral link to purchase a Tesla, and the full details of what the program is all about
can be found at the referral link itself. To be clear,
this is an official Tesla program. Valid referral links will start with either a
ts.la or a Tesla.com like the referral link I'm showing on the screen right now.
And yes, that is my referral link.

Chinese: 
特斯拉需要修正其销售流程，但尚未修正。
希望通过了解我将要告诉您的内容进行购买，尽管如此，您会拥有更好的时光。
第一：使用任何现有特斯拉车主的推荐链接下订单。
即使您是从展厅或通过电话订购的，也要准备好推荐链接以提供给销售顾问
因此他们可以在创建您的订单时应用它。
特斯拉给所有所有者一个人共享，使用特斯拉既能为推荐人又能为购买者带来免费的好处。 马上，
它是免费的超级充电，但特斯拉通常会通过激励措施来刺激更多销售。
使用推荐链接购买特斯拉以及有关该计划的全部详细信息永远不会伤害您
可以在引荐链接本身上找到。 要清楚一点
这是特斯拉的官方计划。 有效的引荐链接将以
ts.la 或一个 Tesla.com 就像我现在在屏幕上显示的引荐链接一样。
是的，那是我的推荐链接。

Chinese: 
如果您使用它，它将非常棒，但是重点是使用引荐链接...任何
下订单时来自现有特斯拉车主的推荐链接。
第二点：下订单后，请为缓慢而缓慢的准备
不存在的沟通。 是的，这是完全不能接受的
当购买如此昂贵的汽车来不及时回复电子邮件和语音邮件时，
但这正是这种经历
我的意思是说
在特斯拉论坛上几乎每天都会发布不响应的销售和交付顾问。
这篇文章是从两天前开始的，它引起了全美各地正在同一件事上的其他人的多次答复。
有些人确实会得到一位出色的顾问，
像您期望的那样积极地为客户管理流程，但这似乎是幸运的。
您可能最终得到的顾问不会返回语音信箱太满的电子邮件，

English: 
It will be super awesome if you use it, but the point is to use a referral link... any
referral link from an existing Tesla owner when you place your order.
Number Two: once you place your order, be prepared for frustratingly slow or even
non-existent communication. Yes, it is entirely unacceptable
when buying such an expensive car for your emails and voicemails not to be responded to in a timely manner,
but this is exactly the kind of experience that happens
way more frequently than it should, and by "more frequently than it should," I mean the stories of
unresponsive sales and delivery advisers are posted nearly every day on Tesla forums.
This post is from just two days ago, and it elicited multiple replies from others going through the same thing right now all over the US.
Some do get a great advisor who
actively manages the process for the customer like you'd expect, but that seems to be the luck of the draw.
You might end up with an advisor that won't return emails whose voice mail boxes are so full,

Chinese: 
你甚至不能给他们留言。 经常发布的一则建议值得重复。
了解您销售中心的本地销售或交付经理很有帮助，因为他们通常更容易掌握
而不是Tesla随机分配给您的订单的销售或交付顾问。
第三：准备甚至要求特斯拉为您提供服务
鼓励采取可能与您订购的配置不匹配的库存车。 有时候是这样的
特别是在每个季度末或现在，当我制作此视频时。 像其他主要汽车制造商一样，
特斯拉是一家公开上市的公司，必须按季度报告其财务状况。
因此，这意味着与其他主要汽车制造商一样，
他们通常会在季度末提供销售激励措施，以提高销售业绩。
他们不喜欢称他们为“销售激励”，
但这正是它们的本质。 虽然您无法从技术上讨价还价特斯拉，
您通常会获得额外的免费增压，升级的车轮，升级的内饰...

English: 
you can't even leave them a message.  One bit of advice often posted bears repeating.
It's helpful to get to know the local sales or delivery manager at your sales center because they're often way easier to get ahold of
than the randomly assigned sales or delivery advisor Tesla assigns to your order.
Number Three: be prepared for or even ask Tesla to offer you
incentives to take an inventory car that may or may not match the configuration that you ordered. This happens
especially at the end of every quarter or like it is now when I'm making this video. Like other major auto manufacturers,
Tesla is a publicly traded company that has to report their financials quarterly.
So, that means like other major auto manufacturers,
they often provide sales incentives at the end of the quarter to boost their sales figures.
They do not like calling them "sales incentives,"
but that is exactly what they are. While you can't technically haggle on the price of a Tesla,
you can often get additional free Supercharging, upgraded wheels, upgraded interior...

Chinese: 
有时，他们甚至会免费升级您的电池容量。 如果您愿意采用具有一定难度的演示模型，
您甚至可以在价格上得到很大的折扣。 即使您坚定想要的配置，
要求您的特斯拉销售顾问检查任何型号的库存都不会受伤
他们可以使您与之匹配，其中可能包含一些激励措施。
特斯拉甚至可以让您自己搜索库存。
因此，您可以考虑一些汽车来启动该过程。 认为此清单不完整，
但是，由于库存的周转速度比此列表的更新速度快。
如果您没有在网上看到想要的东西，特斯拉销售顾问可能仍然可以为您找到一个
包括一两个免费升级。
哦，说到里程，所有新的特斯拉将展示的是预交付文书工作中的里程表上有50英里。
那是因为他们不知道到您到达目的地时实际上要走多少英里。
这并不意味着它是用于试驾的演示车。

English: 
Sometimes, they'll even upgrade your battery capacity all for free. If you're willing to take a demo model with some miles on it,
You might even get a good discount on the price. Even if you're firm on a configuration that you want,
it can't hurt to ask your Tesla sales advisor to check inventory for any models
they can match you to that might come with some of these incentives.
Tesla even lets you search their inventory yourself.
So, you can start the process with a few cars in mind. Don't consider this list to be complete,
however, as inventory can turn over faster than this list gets updated.
If you don't see something you want online, a Tesla sales advisor might still be able to find one for you
that includes a free upgrade or two.
Oh, and speaking of miles, all new Teslas will show is having 50 miles on the odometer in the pre delivery paperwork.
That's because they have no idea how many miles it's actually gonna have by the time it gets to you.
It does not mean that it's a demo car that's been taken for test drives.

English: 
That's just the standard number that they use in the pre delivery paperwork for all new Teslas.
Number Four: you might not get a VIN assigned to you until the day of your delivery,
but even if they new assign you a VIN before that, they might switch it before your appointment.
Tesla will change where they're sending entire trailers of cars to maximize deliveries as new orders come in.
So, sometimes that means the car that was supposed to end up in your region ends up shifted to a different region.
This happens enough that I can tell you
it doesn't seem to present the problem for financial institutions and
insurance companies that you might think it will.  You just need to make sure they know what your actual VIN is when you pick up
your car and that seems to be all they care about.
Number Five: elated to their ever-changing regional allocation of cars, be prepared for them to cancel your delivery appointment
last minute. I'm gonna call a spade a spade.
There is no excuse for a technology company to have such horrific logistical systems,

Chinese: 
这只是他们在所有新特斯拉交付前文书中使用的标准编号。
第四点：您可能要等到交货之日才分配一个VIN，
但是，即使他们在此之前为您分配了一个VIN，他们也可能会在您约会之前将其切换。
但是，即使他们在此之前为您分配了一个VIN，他们也可能会在您约会之前将其切换。
因此，有时这意味着原本应该在您所在地区行驶的汽车最终转移到了另一个地区。
这种事足以让我告诉你
对于金融机构而言，这似乎并不存在问题。
您可能会认为的保险公司。 您只需要确保他们在接货时就知道您的实际VIN是多少
您的车，这似乎是他们所关心的。
第五个：与他们不断变化的地区汽车分配有关，请为他们准备取消送货预约
最后一分钟。 我要把铁锹称为铁锹。
技术公司没有借口拥有如此恐怖的后勤系统，

English: 
but they do. Your delivery advisor often has inaccurate information on where your car actually is, and it can sometimes be extremely
last-minute when they realize your car isn't going to make it for your appointment.
Sometimes your car arrives at the delivery center on time
but with damage that they have to repair before turning the car over to you.
This isn't different than any other dealership around the world.
Dealers are getting cars that have damage all the time that they then fix to new condition
before putting them on the lot to try to sell the customers in the first place.
Tesla's process is to get the customer into the car first, then do those repairs.
I can see both sides of the coin on this.
I know we were really happy to be driving this Model 3 around as we were waiting for our appointment to make some
adjustments on the doors.
Sometimes, Tesla find something that prevents them from being able to turn a car over to you at all,
like a cracked windshield, in which case they'll just change your delivery appointment or match you to a different car entirely.

Chinese: 
但是他们做到了。 您的送货顾问通常没有关于您的汽车实际位置的准确信息，有时可能会非常
最后一分钟，当他们意识到您的爱车不适合您预约时。
有时您的车会准时到达送货中心
但由于损坏，他们必须将汽车交还给您。
这与世界各地的其他经销商没有什么不同。
经销商得到的汽车一直受到损坏，然后将其修复到新的状态
在把他们放到很多东西上之前，先尝试卖给客户。
特斯拉的流程是先吸引客户上车，然后进行维修。
我可以看到硬币的两面。
我知道我们真的很高兴能驾驶Model 3，因为我们等待任命
门上的调整。
有时，特斯拉发现了某种东西，使他们根本无法将汽车交给您，
就像破裂的挡风玻璃一样，在这种情况下，他们只会更改您的交货日期或完全将您与其他汽车匹配。

Chinese: 
如果您一生中有任何事情会使拿起特斯拉难以管理，
不要把您的生活颠倒过来满足他们想要的约会交付。
让他们安排物流以满足您的需求。
这样，取消的送货约会不会使您休假，机票或其他任何您可能要做的事情
交付按照他们希望的方式进行。 就是说，如果您延迟交付足够长的时间以购买他们已经拥有的汽车
拥有权，他们可以并且会重新将其匹配到可以更快地将其捡起的人，但是这些汽车完全一样。
因此，如果重新比赛对您来说更方便，请不要流汗。
第六点：不要指望特斯拉的当地送货人员去发现您的汽车可能有问题的所有东西。
拿到车后，立即检查一下车是否适合并完成，并准备寻找可能需要修理的东西。
但是，不用担心。 只要您让Tesla知道任何交付缺陷，它们就会修复它们。
如您所希望的那样，

English: 
If you have anything in your life that would make picking up a Tesla difficult to manage,
don't turn your life upside down to meet what they want to do as far as delivery appointment.
Make them arrange their logistics to meet your needs.
That way, a cancelled delivery appointment won't put you out a vacation day or a plane ticket or whatever else you might have done to make
a delivery happen the way they wanted it done. That said, if you delay delivery long enough for a car they already have in their
possession, they can and will rematch it to somebody that can pick it up sooner, but these cars are all exactly the same.
So, if getting rematched is more convenient to you, don't sweat it.
Number Six: don't count on Tesla's local delivery people to find all the things that might be wrong with your car.
As soon as you get your car, check it over for fit and finish and be prepared to find things that might need to get fixed.
But, don't worry. As long as you let Tesla know about any delivery defects, they will fix them.
As you already hopefully understand by now,

Chinese: 
特斯拉有一些严重的成长难关，而健康和磨合就是其中之一。 奇怪的车身面板间隙和油漆缺陷
通常会跳过他们的QC（质量控制）流程，但特斯拉绝对会解决它们
只要您让他们及时了解他们。
您通常在接起特斯拉后两天就可以这样做，
但始终最好能在交货时向销售顾问展示。
幸运的是，一些有进取心的特斯拉发烧友创建了一份清单，供您检查汽车
当你拿起它。 其中许多都是挑剔的项目，整个清单都针对Model 3，
但即使您购买的是Model S或X，
此清单将使您对应该寻找的东西有一个想法。
由于您有7天的时间，所以对7号进行了适当的编号，或者
特斯拉交付后一千英里尝试一下，如果您不满意，请退还全额退款。
那就对了。 每一辆新特斯拉都提供为期一周的满意度保证。

English: 
Tesla has some serious growing pains, and fit and finish is one of them. Weird body panel gaps and paint flaws
often slip through their QC (quality control) process, but Tesla will absolutely fix them
as long as you let them know about them in a timely manner.
You generally have two days after picking up your Tesla to do this,
but it's always best to be able to show it to the sales advisers right at delivery.
Luckily, a few enterprising Tesla enthusiasts have created a checklist for you to go over your car
when you pick it up. A lot of these things are nitpicky items, and the whole list is geared towards a Model 3,
but even if you're getting a Model S or X,
this checklist will give you an idea of the kinds of things that you should be looking for.
Number Seven is appropriately numbered because you have 7 days, or
a thousand miles after taking delivery of your Tesla to try it out and return it for a full refund if you're not satisfied.
That's right. Every new Tesla comes with a one week satisfaction guarantee.

Chinese: 
就像我可能要买特斯拉一样令人恐惧，它的风险与购买新车一样低。
当然，特斯拉知道他们可以提供这项服务，因为一旦您开始驾驶特斯拉，
您可能不想驾驶其他任何东西。
简而言之，我制作了此视频，以帮助您以正确的期望进入流程...
...说我希望降低您的期望并没有错。
但是，即使有些恐怖的人
交付经验不断说这些车值得。
没有人能像特斯拉那样安全地制造汽车。
没有人能制造出能够为您完成大部分轻松驾驶工作的汽车。
您拥有的时间越长，没有人能制造出不断改善的汽车。
我不能推荐特斯拉的购买流程，但我可以全力推荐
拥有特斯拉。 希望现在您知道购买过程是什么样的，
您将有一个更轻松的时间来获得您可能拥有的最好的汽车。

English: 
As scary as I might be making buying a Tesla out to be, it's as low risk as buying a new car can be.
Of course, Tesla knows they can offer this because once you start driving a Tesla,
you probably won't want to be driving anything else.
In short, I made this video to help you go into the process with the right expectations...
...which would not be wrong to say that I was hoping to lower your expectations.
However, even people with some pretty horrific
delivery experiences keep saying again and again that these cars are worth it.
Nobody else makes a car with the safety of a Tesla.
Nobody else makes a car that can do so much of the easy parts of driving for you.
Nobody else makes a car that keeps getting better the longer you own it.
I cannot recommend the Tesla purchase process, but I can wholeheartedly recommend
owning a Tesla. Hopefully, now that you know what the purchase process is like,
you'll have an easier time getting what will likely be the best car you've ever owned.

English: 
Don't forget that referral link. It's in the video description as well as pinned in the comments below.
Be sure to subscribe for more tips and tricks on owning a Tesla.
I really appreciate you watching The Tech of Tech, and I hope to see you next time.

Chinese: 
不要忘记该推荐链接。 它在视频说明中，并固定在以下评论中。
请务必订阅有关拥有特斯拉的更多提示和技巧。
非常感谢您观看The Tech of Tech，希望下次见到您。
