Everyday CPS social workers go out into the
field to ensure the safety of children in
their community, but administrative road blocks,
like time consuming or missing paperwork can
slow even the best CPS agency, and its social
workers, down.
That's the challenge for Emily, a dedicated
CPS social worker, who spends most of her
days out in the field meeting with children
and families.
Emily is required to work quickly to determine
if children are in imminent danger.
She can't afford to be distracted or waste
time.
When Emily finishes in the field, her work
is far from done.
Trying to balance difficult field work with
never ending documentation is burning her out.
Because she's committed to her job, Emily
sacrifices her personal time to get both parts
of her job done, but she can't keep it up
forever.
Emily's director, Bill, understands Emily's
predicament but has compliance measures to
meet, providing timely and complete documentation
of each CPS visit is a must, but a burdensome
work flow and inefficient documentation system
means he often has to hunt for the information
he needs.
Bill worries about the consequences of non-compliance
with local, state, and federal policies, not
to mention media scrutiny, so Bill asks employees
like Emily to do the impossible, be in the
office and in the field.
Bill doesn't want to lose Emily due to unfair
expectations, but he also can't afford to
lose community, partner, and taxpayer support
because of non-compliance.
He feels stuck, but that's about to change.
Bill knows it's time to contact Northwoods.
Northwoods will streamline the agency's document
management, provide access to information
to support decisions, and integrate a mobile
environment.
That means when Emily's in the field, she
can access case files, submit photos, make
case notes, and comply with policies, without
waiting to get back to the office.
With Northwoods, Bill will have more confidence
that his team is in compliance.
He can make better, faster, more informed
decisions, and he knows that Northwoods solutions
will work for his staff because they're built
from a workers perspective and specifically
designed for CPS business processes.
Northwoods solutions also give Bill greater
visibility and confidence that he has all
of the information that he needs increasing
child safety, improving compliance, and taking
the pressure off of hard working team members
like Emily.
Now Bill and Emily can focus on what they
do best, making sure children in their community
are happy, healthy, and safe.
