After placing your order on VitalChek.com,
you may have seen a screen informing
you that additional identity verification
is needed to complete your order.
If so, you probably need to print the
Identity Verification Form provided to
ensure all the required information is
submitted properly. First, make sure you
have access to a printer - whether at home,
at the office, or perhaps a library or
copy shop.
Alternatively, you could download the
Identity Verification Form and save it
to your phone or computer, then email it
to a family member or trusted friend who
can print it for you. If you don't have a
printer available as soon as you see the
message, no worries.
You can always come back to
obtain and print the Identity
Verification Form later.
Just be sure to get your form as soon as
possible so you can gather the necessary
information and submit it so your order
doesn't get delayed. Once you're ready
to print,
simply log in to the Manage My Order tab
on VitalChek.com with your unique
Order Number and PIN combination - which
is provided in your order confirmation
email. Then, do the following steps: Select
the Complete Order Now button; Select
the Print Required Forms button;
Send the required forms to your
designated printer.
It's as easy as that. Now that you have
your printed Identity Verification Form,
you will see everything you need to
complete your order - including specific
instructions on submitting the required
documentation. When all your documents
are ready, feel free to check out some of
our videos on How To Submit Identity
Verification Documents or Upload
Documents Using a Smartphone for
detailed information. Once all of your
documents have been submitted, please
allow 2-4 business days (not including
weekends or holidays) for the documents
to be received and reviewed. If there are
any issues with the submitted documents,
we will contact you at the email address
provided during your order. We hope this
has been helpful, and thank you for
choosing VitalChek for your official certificate needs.
