Hi, I'm Allan Dall from Barden Produce, I'm
the New South Wales general manager of our
business.
Barden is a multifaceted business that has
sites all around Australia, in remote regional
locations, as well as metropolitan locations.
We're an agribusiness so we grow, pack, market,
and distribute fresh vegetables to major retailers
like Aldi, Costco, Woolworths and IGA.
In my role as general manager, I have responsibility
for our national network which currently resides
with Telstra.
It's basically servicing all of our sites
and making sure they have access to the applications
they need.
Part of that is obviously the need for connectivity
all the time.
The connectivity that we have, has to be available,
all of our supply chains were very fast moving,
product comes from paddock to retailer in
less than 24 hours.
So basically the need there is reliability.
And the issue that we had was that the solutions
on our regional sites, particularly in areas
where copper cabling failed, and tree branches
fell on those cables, we were having a lot
of interruptions to service, meaning our sites
couldn't communicate with us and get the information
that we need.
So those dropouts - we came to Rising Connection
and said "Hey, what can we do about this solution?"
Telstra said putting a 3G router which we
did, and it was working OK, but we were still
getting interruptions and that wasn't sustainable
for us.
So they came to us and they said "Hey, here's
a solution that will work for you."
Working with Rising Connection, we managed
to find a solution to our problems which was
to put in a new router, which solved a lot
of the issues around control and being able
to manage the services on our remote sites,
and getting the antennae and the setup, an
infrastructure right to support that connection
was really, really important.
Life is great, it made a huge difference going
from a situation where I don't have complaints
from my remote sites, our helpdesk logs have
just disappeared.
The tickets coming from our remote regional
sites that used to have so many issues don't
happen anymore.
It's great, it's fantastic.
I would recommend Rising Connection, they
went nothing but professional through the
entire process.
They looked at where we were, what our needs
were, they came to us with a great proposal
and I highly recommend that you get in touch
with them.
They will solve thosee 3G issues, and 4G issues
that you have.
