@inproceedings{liu-etal-2023-recap,
    title = "{RECAP}: Retrieval-Enhanced Context-Aware Prefix Encoder for Personalized Dialogue Response Generation",
    author = "Liu, Shuai  and
      Cho, Hyundong  and
      Freedman, Marjorie  and
      Ma, Xuezhe  and
      May, Jonathan",
    editor = "Rogers, Anna  and
      Boyd-Graber, Jordan  and
      Okazaki, Naoaki",
    booktitle = "Proceedings of the 61st Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)",
    month = jul,
    year = "2023",
    address = "Toronto, Canada",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2023.acl-long.468",
    doi = "10.18653/v1/2023.acl-long.468",
    pages = "8404--8419",
    abstract = "Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we design a hierarchical transformer retriever trained on dialogue domain data to perform personalized retrieval and a context-aware prefix encoder that fuses the retrieved information to the decoder more effectively. Extensive experiments on a real-world dataset demonstrate the effectiveness of our model at generating more fluent and personalized responses. We quantitatively evaluate our model{'}s performance under a suite of human and automatic metrics and find it to be superior compared to state-of-the-art baselines on English Reddit conversations.",
}

Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we design a hierarchical transformer retriever trained on dialogue domain data to perform personalized retrieval and a context-aware prefix encoder that fuses the retrieved information to the decoder more effectively. Extensive experiments on a real-world dataset demonstrate the effectiveness of our model at generating more fluent and personalized responses. We quantitatively evaluate our model{'}s performance under a suite of human and automatic metrics and find it to be superior compared to state-of-the-art baselines on English Reddit conversations.
Liu, Shuai Cho, Hyundong Freedman, Marjorie Ma, Xuezhe May, Jonathan
RECAP: Retrieval-Enhanced Context-Aware Prefix Encoder for Personalized Dialogue Response Generation