@inproceedings{liang-etal-2023-chatback,
    title = "{C}hat{B}ack: Investigating Methods of Providing Grammatical Error Feedback in a {GUI}-based Language Learning Chatbot",
    author = "Liang, Kai-Hui  and
      Davidson, Sam  and
      Yuan, Xun  and
      Panditharatne, Shehan  and
      Chen, Chun-Yen  and
      Shea, Ryan  and
      Pham, Derek  and
      Tan, Yinghua  and
      Voss, Erik  and
      Fryer, Luke",
    editor = {Kochmar, Ekaterina  and
      Burstein, Jill  and
      Horbach, Andrea  and
      Laarmann-Quante, Ronja  and
      Madnani, Nitin  and
      Tack, Ana{\"\i}s  and
      Yaneva, Victoria  and
      Yuan, Zheng  and
      Zesch, Torsten},
    booktitle = "Proceedings of the 18th Workshop on Innovative Use of NLP for Building Educational Applications (BEA 2023)",
    month = jul,
    year = "2023",
    address = "Toronto, Canada",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2023.bea-1.7",
    doi = "10.18653/v1/2023.bea-1.7",
    pages = "83--99",
    abstract = "The increasing use of AI chatbots as conversation partners for second-language learners highlights the importance of providing effective feedback. To ensure a successful learning experience, it is essential for researchers and practitioners to understand the optimal timing, methods of delivery, and types of feedback that are most beneficial to learners. Synchronous grammar corrective feedback (CF) has been shown to be more effective than asynchronous methods in online writing tasks. Additionally, self-correction by language learners has proven more beneficial than teacher-provided correction, particularly for spoken language skills and non-novice learners. However, existing language-learning AI chatbots often lack synchronous CF and self-correction capabilities. To address this, we propose a synchronous conversational corrective feedback (CCF) method, which allows self-correction and provides metalinguistic explanations (ME). Our study suggests that in chatbot-driven language-learning tools, corrective feedback is more effectively delivered through means other than the social chatbot, such as a GUI interface. Furthermore, we found that guided self-correction offers a superior learning experience compared to providing explicit corrections, particularly for learners with high learning motivation or lower linguistic ability.",
}

The increasing use of AI chatbots as conversation partners for second-language learners highlights the importance of providing effective feedback. To ensure a successful learning experience, it is essential for researchers and practitioners to understand the optimal timing, methods of delivery, and types of feedback that are most beneficial to learners. Synchronous grammar corrective feedback (CF) has been shown to be more effective than asynchronous methods in online writing tasks. Additionally, self-correction by language learners has proven more beneficial than teacher-provided correction, particularly for spoken language skills and non-novice learners. However, existing language-learning AI chatbots often lack synchronous CF and self-correction capabilities. To address this, we propose a synchronous conversational corrective feedback (CCF) method, which allows self-correction and provides metalinguistic explanations (ME). Our study suggests that in chatbot-driven language-learning tools, corrective feedback is more effectively delivered through means other than the social chatbot, such as a GUI interface. Furthermore, we found that guided self-correction offers a superior learning experience compared to providing explicit corrections, particularly for learners with high learning motivation or lower linguistic ability.
Liang, Kai-Hui Davidson, Sam Yuan, Xun P itharatne, Shehan Chen, Chun-Yen Shea, Ryan Pham, Derek Tan, Yinghua Voss, Erik Fryer, Luke
ChatBack: Investigating Methods of Providing Grammatical Error Feedback in a GUI-based Language Learning Chatbot