@inproceedings{shor-etal-2023-clinical,
    title = "Clinical {BERTS}core: An Improved Measure of Automatic Speech Recognition Performance in Clinical Settings",
    author = "Shor, Joel  and
      Bi, Ruyue Agnes  and
      Venugopalan, Subhashini  and
      Ibara, Steven  and
      Goldenberg, Roman  and
      Rivlin, Ehud",
    editor = "Naumann, Tristan  and
      Ben Abacha, Asma  and
      Bethard, Steven  and
      Roberts, Kirk  and
      Rumshisky, Anna",
    booktitle = "Proceedings of the 5th Clinical Natural Language Processing Workshop",
    month = jul,
    year = "2023",
    address = "Toronto, Canada",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2023.clinicalnlp-1.1",
    doi = "10.18653/v1/2023.clinicalnlp-1.1",
    pages = "1--7",
    abstract = "Automatic Speech Recognition (ASR) in medical contexts has the potential to save time, cut costs, increase report accuracy, and reduce physician burnout. However, the healthcare industry has been slower to adopt this technology, in part due to the importance of avoiding medically-relevant transcription mistakes. In this work, we present the Clinical BERTScore (CBERTScore), an ASR metric that penalizes clinically-relevant mistakes more than others. We collect a benchmark of 18 clinician preferences on 149 realistic medical sentences called the Clinician Transcript Preference benchmark (CTP) and make it publicly available for the community to further develop clinically-aware ASR metrics. To our knowledge, this is the first public dataset of its kind. We demonstrate that our metric more closely aligns with clinician preferences on medical sentences as compared to other metrics (WER, BLUE, METEOR, etc), sometimes by wide margins.",
}

Automatic Speech Recognition (ASR) in medical contexts has the potential to save time, cut costs, increase report accuracy, and reduce physician burnout. However, the healthcare industry has been slower to adopt this technology, in part due to the importance of avoiding medically-relevant transcription mistakes. In this work, we present the Clinical BERTScore (CBERTScore), an ASR metric that penalizes clinically-relevant mistakes more than others. We collect a benchmark of 18 clinician preferences on 149 realistic medical sentences called the Clinician Transcript Preference benchmark (CTP) and make it publicly available for the community to further develop clinically-aware ASR metrics. To our knowledge, this is the first public dataset of its kind. We demonstrate that our metric more closely aligns with clinician preferences on medical sentences as compared to other metrics (WER, BLUE, METEOR, etc), sometimes by wide margins.
Shor, Joel Bi, Ruyue Agnes Venugopalan, Subhashini Ibara, Steven Goldenberg, Roman Rivlin, Ehud
Clinical BERTScore: An Improved Measure of Automatic Speech Recognition Performance in Clinical Settings